3720 comments found

gfawcett Purchased

I have this theme setup and responsiveness is activated, but the home page does not seem to be responsive. Yet the rest of the site is. Can you take a look at www.beaulieulawgroup.com and advise?

TrueThemes

Hi my friend,

We’re very happy to assist you.

We’ve just previewed the site and the homepage is responding on our end. Have you already resolved the responsive issue?

If you’re in need of any additional assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Default-user
gfawcett Purchased

Thank you. It seems to be working now. Not sure why. I didn’t change anything.

I want to ask you something. Can i go online from 0 just with this theme + domain and hosting?

TrueThemes

Yes. :)

Is it possible to have a youtube video in a blog post play inside of the picture frame instead of linking to the youtube site? Here’s the page I’m working on.

http://realvestcapitalpartners.com/warren-buffett-says

Great theme btw!

TrueThemes

Hi there,

We’re very happy to assist my friend.

A Featured Video can be set by entering the YouTube URL into the custom “Featured Video” box on the Post-editing screen. (screenshot below)

https://dl.dropbox.com/u/7008416/_screenshots/karma-featured-vid.png

Please note that only images display within the image frames and video will display without the frame.

Should you require any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

hi there is it possible to display a media file in my wp media library in a frame lightbox in karma? I see youtube, vimeo an d such but cant seem to make it work with self files.

please let me know.

PS did you ever launch that new slider method to display slider on pages or posts in Karma?

Thank you.

Mark

TrueThemes

Hey Mark,

Vimeo and YouTube videos can be displayed within a Lightbox however there’s not currently an option for self-hosted video.

As per the sliders we’ve recently released a free plugin which adds the ability for an unlimited amount of sliders throughout all pages on your Karma website: http://bit.ly/WHoXl9

Should you require any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Hi, Does this theme work well with the plugin “UberMenu – WordPress Mega Menu Plugin” ? We want to use the mega menu keeping the exact visual of the karma theme. Is there some website case that I can check with this situation? Thanks!

TrueThemes

Hi There,

Thanks so much for your Karma interest my friend.

We don’t have a ton of experience working with the ubermenu plugin however after reviewing it looks like the ubermenu will need to be modified in order to maintain exact same look/feel as Karma menu. (can likely be done via CSS)?

The creators of ubermenu will be able to provide more detailed requirements for adjusting the look/feel of their menu plugin.

Please let us know if there’s anything else at all we can do to help.

Thanks so much

Cheers :)

Hi I bought the Karma template but I cannot upload it on to my Hostgator site. They say: The package could not be installed. The theme is missing the style.css stylesheet. It seems that this file is missing from my package. What can I do? Thank you very much

TrueThemes

Hi there,

We’re very happy to assist my friend.

Please check out this article on our HelpDesk for complete details on resolving the issue: http://bit.ly/UCnnx6

Cheers :)

Hello how are u i need email to show my problem with me theme i need to configure one the css and in impossible can u give email and i will send you screen pictures thanks this is what the guy from the plugin say to me and However, your theme is disabling the Featured Image on Custom Post Types – you will need to contact the theme author for assistance on enabling that.

TrueThemes

Hi There,

Yes we’re very happy to take a closer look at everything and help to assist you.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Hi,

One pre – purchased question. Do I get the images from the demo with the demo content import and can I use them for my commercial project. I didn’t find any info about that.

Thank you!

TrueThemes

Hi There,

Thanks so much for your interest in Karma.

The images on the demo site are from istockphoto.com and due to licensing restrictions cannot be packaged in XML demo content.

Please let us know if there’s anything else we can do to assist.

Thanks so much

Cheers :)

Default-user

Hi,

I asked another author and he say the opposite : GoodLayers AUTHOR 54 minutes ago Hi, Well, yes, it’s kind like being uploaded from our host to your host. But the purpose of that is just for customer to easily config the site(because there can work on something like demo site) But when you’re launching your site, you must change those image first or buy a license for those image. Well, this is not actually a distribution. If I include all images in theme package, that’s a distribution. But this seems like you click ‘save image as…’ from demo site… Hope this makes clear

Obviously it is legal, so Is there any chance to get the images with the demo import? I will buy the licenses for sure. It si simply more convenient ti get them with the theme. It’s kind of strange that the authors are not aware what can and cannot be done :)

Regards: Rich

TrueThemes

Hey Rich,

Thanks so much for the details my friend.

It is our understanding of the license that we are restricted to re-distribute the files in any way (screenshot below). We are not lawyers but due to our understanding of the license we unfortunately cannot ethically provide these image files.

screenshot: https://dl.dropbox.com/u/7008416/_screenshots/istock-license.png

If you’re interested in the links to these images for purchasing please kindly let us know and we’ll do our best to direct you to these images.

Thanks so much for understanding.

Cheers :)

dasteralo Purchased

Hello, I have a problem since the last update. My main menu disappeared. It appears under apparence > Menu > Main Menu but is “disabled” on the homepage. (still there on pages) Did you have any solution for that ? Thanks.

TrueThemes

Just saw your additional note. Cheers :)

dasteralo Purchased

Ok i found the problem. My labels was too long and goes behind the banner :)

gfawcett Purchased

Another question – I love the Karma theme, but my only disappointment with it is that the navigation menu disappears behind the slider if it is too long. Is there anyway to either make it wrap to a 2nd line or reduce the spacing in between the nav items? Thanks.

TrueThemes

Hi There my friend,

There is not currently a method for wrapping the navigation to a 2nd line however there are a few options that might be helpful for you.

1) Centering the logo: this option will enable you to center your logo on top of the main navigation and give more space for long navigation. Here’s an article from our HelpDesk outlining the details: http://bit.ly/15ZssEj

2) Adjust the padding (CSS): this option enables you to shorten the width of each menu item thus allowing for more items.

Please check out the code below. You can copy/paste this code into your Custom CSS section of Karma located in: Appearance > Site Options > Styling & CSS > Custom CSS.

(the default value was 31px of padding. The sample below changes this value to 16px. Please feel free to adjust as per your requirements)

#menu-main-nav li {padding-right:16px;}

Should you require any additional assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Default-user
gfawcett Purchased

Thank you

Quick question, is the slider re-sizable to make it bigger, even full screen width?

TrueThemes

Thanks so much for your interest in Karma.

This can indeed be achieved by customizing the theme’s code however there is not currently a built-in option for expanding the width of the slider. Apologies my friend.

Please let us know if there’s anything else we can do to assist.

Cheers :)

I plan on using Car Demon plugin with the Karma theme. Will Karma work properly with Car Demon?

TrueThemes

Hi my friend,

Is this the car demon plugin you are referring to? http://wordpress.org/extend/plugins/car-demon/

If so please just let us know and we’ll do some testing to ensure compatibility. (at first glance everything looks like things should run smoothly)

Thanks so much

Cheers :)

Yes it is the one. Please do some testing to verify that it works with your theme. Thank you

Default-user

My email address is nickg112@comcast.net. I can tell you that lately the car demon developer has not been responsive. I am not sure why. Thanks again. I hope that I can use your theme in the future for my application

TrueThemes

Thanks for your email. We’ll definitely keep you posted as soon as we have more details.

Cheers my friend :)

Default-user

I just made contact with the author of Car Demons. He will begin responding again. I would suggest that you try to contact him through his support blog. Thanks, Nick

Before purchasing…

How can I change the font color on the menus, and the background color in submenus?

TrueThemes

Thanks so much for your Karma interest my friend.

The menu font and background colors can be adjusted using CSS. Karma comes with ‘Custom CSS’ section that makes it super easy to add any custom styles.

Should you require any direction on adding this CSS to your website we are very happy to guide you through the process.

Cheers :)

Default-user

Thanks for replying… I tried to modify (on a friends’ website) menu text color and menu background color, but had no luck. Are you able to tell me wich CSS elements do I need to change?

TrueThemes

Sure thing my friend.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Just wondering if I can display a full size image in the slider, as opposed to the half text/half image option.

TrueThemes

Hi There,

Yes here are instructions for using a full width image. The process is slightly different depending on whether using jQuery1 or jQuery2 page templates.

jQuery1: To insert a full-width image simply leave the “featured image” blank and insert your image directly into the content area of the post.

jQuery2: To insert a full-width image insert your image into the “featured image” section and leave the content area blank.

Should you require any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Dustinz Purchased

I thought I would stop in to tell everyone my experience With the Karma Theme. I love it! Not only is the backend so easy to work with, but the power it has! The support is second to none. I have only had a few problems (User inflicted not the theme) and the help has been more than I could ask for. I was so happy I asked them for their paypal address so I could send them “thank You” money. I was told it was just part of their job. If your on the fence, buy it and never look back!

- Dustin Happy Karma Owner, Concrete guy by Trade

TrueThemes

Thanks so much Dustin!

You’re kind words really mean the world to us.

You rock my friend!

Cheers :)

chum63 Purchased

Hi there – I have just bought this theme , downloaded and tried to install on the latest Wordpress version. It says it can not install as missing the style.css file… HELP!

TrueThemes

Sure thing my friend.

It sounds like you likely have tried to install the full download package rather than the actual Sterling theme itself. (this is very common.)

The download package includes a variety of extras such as documentation, design files, freebies, child theme, etc. which causes the installation error.

Re-installing the theme using the actual theme file will resolve the issue. Theme file is labeled Karma.zip and is located within the download package from ThemeForest.

Here’s an article from our KnowledgeBase outlining more instruction: http://bit.ly/UCnnx6

Also please feel free to check out the theme installation video for further details:

http://vimeopro.com/truethemes/karma-wordpress-theme/

Cheers :)

Default-user
chum63 Purchased

Thanks for the info – that fixed it. Just need to fix my inability to read now! Cheers, Chris.

TrueThemes

Awesome Chris!

Cheers :)

Hi there, Can you tell me: when i purchase this and begin working on it. Will the colours be completely customizable or will I be forced to work with specific colours? What will be required to change colours if I need to? Thanks!

TrueThemes

Thanks so much for your Karma interest my friend.

Karma comes with 20 primary/secondary color schemes to choose from. Here’s a screenshot to see this in action: https://dl.dropbox.com/u/7008416/_screenshots/karma-site-options-styling.png

Karma also comes with a built-in theme designer which enables you to customize a variety of design elements. Here’s a screenshot to see this in action: https://dl.dropbox.com/u/7008416/_screenshots/karma-site-options-theme-designer.png

To create a new primary/secondary color scheme there are a few ways to go about this. In general this process includes creating some custom graphics and making some minor CSS adjustments. We’re happy to assist guiding you through the custom color scheme process.

Please let us know if there’s anything else we can do to help.

Thanks so much

Cheers :)

Default-user

Hi again, how do I go about the custom colour schemes? Thanks!

TrueThemes

Hi There,

We’re very happy to assist my friend.

Please check out this FAQ article for full details: https://support.truethemes.net/?faq=how-to-change-the-headerfooter-background-image

Should you require any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Hello there,

We are considering this theme for a trendy furniture store. Is the background customizable? For example, to use the customer’s existing wallpaper as a background?

Thanks!

TrueThemes

Hi There,

Thanks so much for your interest in Karma.

Yes the background of the page (when using boxed layout) is completely customizable. Here’s a screenshot of the Theme Designer section of Karma Options Panel: https://dl.dropbox.com/u/7008416/_screenshots/karma-site-options-theme-designer.png

Hope this is helpful my friend.

Cheers :)

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