3868 comments found

tiameg Purchased

post title in my sidebar widget, recent post is showing in black text, how do I change this please? Eg. The post title is ‘latest news’ and the text is showing in the sidebar in black and I want to change the could to match the site. Hope that makes sense. Thanks

TrueThemes

Sure thing, we’re very happy to assist you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

I plan to buy this theme for a sail boat website/blog & crew blog. But before I do, I am wondering if I will be able to assign the crew their own blog page (about 20 people) that uses this theme? I want their blog posts to update on their pages and not necessarily on the main blog page for the website. I will have a ‘page’ that will link to the crew posts. Can I do this? Thank you in advance for your time.

TrueThemes

Thanks so much for your Karma interest my friend.

As per your question:

The crew members won’t be able to have an individual blog page by default however a very similar functionality can be achieved via Karma’s built-in blog posts shortcode.

Each crew member can have their own post-category and then those posts can be easily displayed via shortcode on each crew members page.

Hope this is helpful my friend.

Please let us know if there’s anything else at all we can do to help.

Cheers :)

tiameg Purchased

Thank you – ticket submitted.

I’d like to thanks Truethemes team for your support and your Karma Theme. They have solved me a serious problem with my website www.klosions.com and now it’s growing up.

Please keep on working and improving

Thanks a million,

Lluis

TrueThemes

You’re very welcome my friend.

Thanks so much for letting us serve you.

Cheers :)

How to get Live PreviewScreenshots karma-wordpress.xml

TrueThemes

Hi There,

We’re not sure we fully understand your question but if you’re looking for the XML demo content this is located within the folder named “1. Demo Content” which comes with the ZIP file you download from ThemeForest.

Please let us know if there’s anything else we can do to help.

Thanks so much

Cheers :)

ViaWaVe Purchased

This is the most difficult template I have ever worked with. I have no idea how you sold so many copies. It took me over 2 hours just to get it to work and it still doesn’t look right. Sorry bud, not impressed with this theme in the least.

TrueThemes

Hi There,

So sorry to hear that you’ve not had a smooth experience with the theme. We can say with confidence that Karma is one of the most easy-to-use wordpress themes available on ThemeForest.

If you haven’t already done so please kindly check out the Karma Training Videos for step-by-step instruction on everything you’ll need to know about Karma: http://vimeopro.com/truethemes/karma-wordpress-theme

We’re here for you my friend. We are very happy to assist you in every way that we can.

Thanks so much

Cheers :)

ViaWaVe Purchased

This is ridiculous ….. I use your shortcodes and they do nothing. I can’t display a video. Here’s what the output shows up as:

http:// <!- end video-frame ->

Here’s the shortcode:

iframe url=”http://www.youtube.com/watch?v=kJYyavC00QI” width=”572” height=”312”

This template is frustrating me. Nothing works for me.

TrueThemes

Hi again,

So sorry you’re still running into setup issues.

We’re very happy to take a closer look at your website and answer any questions you may have.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you with all of your support needs.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Hi I have a question before purchasing the theme, I need the ability to display latest video from a posts category. can it be done using the “from the blog” shortcut ( can it display a video instead of the featured image?), or otherwise?

TrueThemes

Hi There,

Thanks so much for your interest in the Karma theme.

The latest blog post shortcode currently displays a ‘placeholder image’ for videos. Unfortunately the video itself is not displayed within the shortcode.

Videos posted on the blog page are displayed front and center.

Please let us know if there’s anything else we can do to assist.

Cheers :)

sorry, my english is not very good , but i am working on it . I have a question before purchasing the theme, I hope the theme supports the language of more countries. such as China…

TrueThemes

No worries at all – very good English indeed _

Yes Karma theme is fully compatible with WPML Plugin and your website can be converted into Chinese language.

Please let us know if there’s anything else we can do to assist.

Cheers :)

Hello!

I am using Karma for a long time now and I am thinking to make some modifications. Do Karma supports other sliders like Layer Slider or Revolution Slider?

And if yes how can I put them togheter? If not is there a workaround to change the sliders with some new ones?

Anticipated thanks. Alex.

TrueThemes

Hey Alex,

Yes both of those slider plugins can be easily inserted into the Karma theme.

Simply install the plugins, create your sliders, grab the slider shortcode generated by those plugins and drop them into your page template of choice. (ie. create a new page using full-wdith page template and drop in the slider shortcode)

Please let us know if there’s anything else we can do to assist.

Cheers :)

Hi Karma theme is compatible with wpml ? The theme version i am running is 3.02 Is it updated ? Thanks

TrueThemes

Hi There,

Yes the latest version of Karma is fully compatible with WPML Plugin.

Latest version of Karma is 3.0.3

Please feel free to download the latest files from your ThemeForest Downloads section and update Karma to latest version.

Here is an article from our HelpDesk outlining instructions for upgrading a theme to the latest version: https://support.truethemes.net/?faq=how-to-upgrade-a-wordpress-theme-to-the-latest-version

Thanks so much

Cheers :)

Hi I’d like to purchase this theme.. but i need to know.. can i use the image gallery as a portfolio? is the categories in it?

thank you.

TrueThemes

Thanks so much for your Karma interest my friend.

Yes the gallery templates work very nicely for a portfolio section.

‘Categories’ can be created by simply creating a gallery page for each category. On the live demo site you can see the horizontal navigation located above the gallery items: http://themes.truethemes.net/Karma/portfolio/4-column

This horizontal navigation links to sepearate gallery pages. This can be updated to things like web, print, video, etc.

We hope this information is helpful my friend.

Please let us know if there’s anything else we can do to assist.

Cheers :)

Hi, Im a ASP.NET developer, and Im new with this wordpress thing, I saw your work and its really amazing. Please let me ask you one question: Because I have no experience with this, can I build a complete web site with no problems or I need some kind of couse or trainning?. Thanks

TrueThemes

Hey my friend,

Thanks so much for your kind words and interest in the Karma theme.

The Wordpress platform combined with the Karma theme is super easy to learn.

Please feel free to check out the Training Videos to see the karma theme in action: http://vimeopro.com/truethemes/karma-wordpress-theme

You can also find a large variety of resources via Google/YouTube instructing how to install and use the Wordpress platform itself.

As web professionals ourselves we can say that once you start using Wordpress you’ll never want to look back. ;)

Please give us a shout if there’s anything else at all we can do to assist.

Cheers :)

How do I change the excerpt length for the blog/categories pages? I have it set to show summary, but it does not appear to be working on all posts.

here is the site location http://www.hotelrenovationassociates.com/hrasite/blog-2/

TrueThemes

Sure thing my friend.

We’re very happy to provide instructions on modifying excerpt length.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

aleduc Purchased

I would like to export my email contacts from messages that are produced when someone uses the contact form. Is there an existing feature that’s compatible with Outlook etc. that would allow me to do this, or if you could recommend a plugin or some other way to do this. I’ve searched around your FAQ and knowledge base but found nothing. Any recommendations as to how I might do this would be appreciated? Thank you.

TrueThemes

Sure thing my friend,

The contact form builder plugs into Wordpress’ default functionality and stores all data in the Wordpress Database. This information can be exported from within Wordpress’ Export section located under: Tools > Export (then select Messages)

Unfortunately this information will be exported as Wordpress XML and may not be directly importable into Outlook, etc. We don’t currently have a definitive solution for exporting email data for Outlook import however the XML file may be a possible fit.

If there’s anything else at all we can do to assist please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

aleduc
aleduc Purchased

Great thanks.

Hi I need to justify the text on the boxes [one fourth]. It is always aligned on the left . How can i manage it Is it possibile to insert on home page a plugin Horizontal scrolling news Thanks

TrueThemes

Sure thing my friend.

The text within a one_fourth column is always aligned to the left by default.

If text is not left aligned you could have perhaps changed the alignment within the Wordpress content editor?

To check the alignment simply highlight the text from within the Wordpress content editor and ensure that it is left aligned. screenshot: https://dl.dropboxusercontent.com/u/7008416/_screenshots/karma-text-align.png

As per a scrolling news plugin yes this should be very possible however the exact details of adding it will depend on the plugin. If you’d like to send us a link to the plugin we’re happy to provide guidance about how to add scrolling news to a page.

For additional assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

ops the website : www.elevante.it

hi, i want my home page to look like this: http://sabokingltd.com/home.png That is HomePage Jquery 2 option http://sabokingltd.com/home2.png

But this option is not included in the demo. How can I achieve this option.

Thanks Stanislaus

TrueThemes

Hey Stanislaus,

We’re very happy to assist my friend.

The Page Template outlined in the screenshot comes include with Karma and is labeled “Homepage :: jQuery 2”.

Here is the Training Video outlining how to set up this page template: http://vimeopro.com/truethemes/karma-wordpress-theme/video/29415301

If there’s anything else at all we can do to assist please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

I asked several questions about your Sterling Wordpress theme and you said,

“Sterling theme supports 3 levels of dropdown menus. If there is a “3rd level” of navigation it will “flyout” from the dropdown menu.

The top-level has no limit to the amount of items however at some point the menu may start to “wrap” depending on the amount of menu items + the size of the logo. If the wrapping is not significant the menu can be easily adjusted with some minor CSS to make things fit nicely (we’re happy to provide this CSS)

The dropdown menu bar can be adjusted by adding CSS code to the ‘Custom CSS’ section of both theme’s options panels. If you are able to provide a screenshot of the desired outcome we can gladly provide more details about the required customization.”

Can you tell me if these answers also apply to the Karma theme? And again thank you very much for answering my questions!

TrueThemes

Sure thing Jim.

Just responded back to both posts on Sterling thread.

Yes also applies to Karma theme.

Cheers :)

JimDunne Purchased

Hi there,

I am having trouble putting images into the image frames and lightboxes. My media library url seems different to your video tutorials and the image never shows. I am using wordpress 3.5.

Any suggestions for a solution?

Also does this theme have a “read more” button that can allow visitors to minimise/maximise content on a page?

Id appreciate any help!

Thank You

TrueThemes

Sure thing my friend, we’re very happy to assist.

Images not showing is within image frames is sometimes caused by a “link” being inserted into the shortcode rather than the “url” to the image.

Here is a HelpDesk article outlining more details about this: https://support.truethemes.net/?knowledgebase=images-not-displaying-in-image-frame-shortcodes

As per read more there is not currently an option for read more within pages only within blog posts.

If there’s anything else at all we can do to assist please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Default-user
JimDunne Purchased

Hi there,

I have tried every solution now and nothing seems to work. The images are loading fine on the site but still not in the iframes. I have even ensured that the link is a url and not a href. Is there anything else that can be done?

Thank You for your help.

Default-user
JimDunne Purchased

Hi there, Please ignore my last message I have discovered the issue. Thanks for all your help. :-)

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