3725 comments found

lukad Purchased

My bad. Forgot to check under Screen options. :)

TrueThemes

Absolutely no worries at all my friend.

Cheers :)

Hey there (great theme!)

How can I see what the latest version on Themeforest is?

My clients site is running Version: 3.0.3. Was wondering if that is the latest version?

Just don’t know where to look :)

Any direction would be greatly appreciated.

Cheers

TrueThemes

Sure thing my friend.

We’re in the process of building a more complete and easier version tracking system however in the meantime you can reach the Karma changelog with latest version on our HelpDesk: https://support.truethemes.net/?knowledgebase=karma-changelog

Please note: anytime a new version of Karma becomes available you’ll be auto-emailed from ThemeForest letting you know about the upgrade.

Please let us know if there’s anything else at all we can do to help.

Thanks so much for letting us serve you.

Cheers :)

Hello,

I recently updated to the latest version and some categories that have been excluded from the blog post settings appear on the first page as a blog post (in particular the slideshow) but nowhere else (within the blog pages or in the footer under the “recent blog posts”).

Any idea why?

TrueThemes

Hmm not sure why my friend.

We’re very happy to dig a little deeper and provide solution for this.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Excuse me, how can I give more space between ’’especialistas en cuidado automotriz’’ and ’’Atendiendo la zona metropolitana…’’ in the upper streak is above menus and logo.

I want the same space than the original page !!!!!

This is my page www.brillauto.mx !!!! sorry

http://s1363.photobucket.com/user/eliosalz/media/Sintiacutetulo_zpsbc6f1dd1.png.html
TrueThemes

Sure thing my friend.

We’re very happy to take a closer look behind the scenes and help provide solution.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

aresgolf Purchased

I have a problem with the custom html for the home page of my site. I set my background white and my fonts a custom colour for my menu, but the colours never load on the first visit. You have to press refresh, and only after the refresh the orange font colours show.

Any tips?

http://www.newsletter.rugcaravan.com/
Default-user
aresgolf Purchased

really great theme, 5 star rating for theme and support. Thank you!

Default-user
aresgolf Purchased

is there any way to not display the featured image on the blog post page, but still input it so I can use it on the main page?

TrueThemes

Hi There,

Yes this can be achieved with a small bit of custom CSS code.

We are very happy to provide the full details.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

I have a client that I am working with that bought the theme.

For some reason the main text size and color won’t change when trying to edit it.

I do have some custom CSS but I don’t think it is effecting the font size for the main content:

.page-id-83 #main .tools {display:none !important;} #horizontal_nav {background:none;padding:0;} #main .main-area {padding-top:5;} .main-holder {padding-top:25px} #header .toolbar-left a, #header .toolbar-right a, #header .toolbar-left, #header .toolbar-right {font-size:12px !important;color:#FFFFFF !important;} #header .logo {float:none !important; margin-left:100px !important; margin-top:-30px !important; display:block !important;padding-bottom:10px !important;}<code> <code>#menu-main-nav {margin-right:20px !important; margin-bottom:-20px !important</code></code>
TrueThemes

Hi There,

We’re very happy to assist my friend.

We’ll just need to see a link to the page outlining which text you’d like to change so we can provide the CSS that will do the trick.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

putzman Purchased

Hi There,

Im having some issue with the shortcode for latest post. It seems the code is not working, everytime i select it from the dropdown menu it didn’t do anything. No code show up, what so ever. Please see this screenshot – http://screencast.com/t/uKKXdXurb. Please advise what to do in order to make the shortcode work

TrueThemes

Hmm…

We’re not experiencing this issue on our end so we’ll just need to take a closer peak behind the scenes and help to provide solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

fangcrk Purchased
Excuse me, can you help me with this issues. how can I give more space between ’’especialistas en cuidado automotriz’’ and ’’Atendiendo la zona metropolitana…’’ in the upper streak is above menus and logo. I want the same space than the original page !!!!! I want in left corner: ’’especialistas en cuidado automotriz’’ Right corner : ’’Atendiendo la zona metropolitana…’’ http://s1363.photobucket.com/user/eliosalz/media/movesamethanoriginalpage_zpsa2fcffbb.png.html How can I show up more than 10 pictures in just one page without being translated to another one. I want up to 16 photos in only one page, is it possible? http://s1363.photobucket.com/user/eliosalz/media/addmoreimagesinonlyonepage_zps3b301f81.png.html Comparing my page with yours in the karma live preview, there is way more space in my page in the sections marked in red. How can I reduce this space? I didn’t change anything in the css code. http://s1363.photobucket.com/user/eliosalz/media/tomuchspacebetween_zps931c2e64.png.html http://s1363.photobucket.com/user/eliosalz/media/tomuchspacebetween2_zps906e32c3.png.html

This is my page: www.brillauto.mx

TrueThemes

Sure thing my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

lipstick Purchased
Hi, Great theme! I use it with WPML and uses the jQuery homepage example for the slider: http://themes.truethemes.net/Karma/homepage-jquery-2-2

I think I might have found a bug. I use English and Norwegian. When I change the language frontend (I have inserted a language selector in header) it only displays the latest configured language. I will try to explain:

I change the jQuery Slider Post Category (Site Options/Homepage Settings) in Norwegian to the category I uses to display “Norwegian slider”. But when I switch language frontend, It doesn’t display the “English slider” even if I configured this earlier. When I look at the backend options for jQuery Slider Post Category in English content, the category is blank/no one selected. When I add the “English slider” category in English, the same happens to the frontend. Norwegian is left out and it only displays English.

It seem it can only have one category activated. How can I fix this? I need a way to have different slideshows for all languages. I have not tested to have exact the same name but the “English slider” is a translation of “Norwegian slider”.

TrueThemes

Hi There,

Yes we’re very happy to take a closer look behind the scenes of your website and help to provide solution.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Hi there, Just wanted to check – is it possible to change the background colour of the main content – I don’t mean the background of the whole page that can be changed in the boxed layout design?

Hope you know what I mean! Thanks Dave

TrueThemes

Hey Dave,

Yes this is indeed possible.

It will require just a small bit of CSS code to customize the color of that area. It may also require the creation of an image depending on your desired outcome.

We’re very happy to provide further guidance.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

gideon63 Purchased

Hi, Love your theme. I think I read somewhere you are releasing a new version soon. Is that the case? Keep up the great work! cheers, Gid

TrueThemes

Hey Gid. Thanks so much for the kind words my friend.

Yes a new version of Karma is baking in the oven ;)

We’re planning to launch in approx. 1 week time. Lots of new goodies so we’re doing heaps of testing to ensure things will be nice and smooth.

You’ll receive an email as soon as the new version becomes available for download.

Cheers :)

Default-user
gideon63 Purchased

awesome. Thanks so much. You guys rock

I am using promotion plugin and karma gives me a lot of raw in whole page . Why? http://ovvmodeling.ru/

TrueThemes

Hi There,

We’re very happy to assist you my friend.

We’ll just need to take a closer look behind the scenes to help pinpoint the issue and provide a solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Hi Thanks for this great theme.

TrueThemes

You’re very welcome my friend.

Thank you so much for letting us serve you.

Cheers :)

xaktak Purchased

hi there, your theme is great but i have a problem.. how i can add my you tube video in home page ? thanks

TrueThemes

Hi There,

We’re very happy to assist you my friend.

We’ll just need a bit more info about which page template you’d like to use, etc.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

konigco Purchased

I absolutely love the Karma wordpress theme and have it live on my site at www.konig.co but I’m having an issue. On the blog, it shows the comments (or lack of) but there isn’t a way for someone to comment on the posts. When you click the comment bubble it doesn’t do anything. Can you offer any help with this?

TrueThemes

Sure thing my friend, we’re very happy to assist.

We’ll just need to take a closer look behind the scenes to help determine the issue and provide solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

tgensler Purchased

Hey guys,

I am getting the 403 Forbidden error message when I try to access the shortcodes inside the theme.

Is there any way I can get this fixed? I am pretty sure it use to work for me but I think my website might have been compromised and I don’t know how to correct it. I have tried re installing wordpress and your theme. But it seems nothing is working to correct this.

TrueThemes

Sue thing my friend.

A 403 error on websites is generally related to server-related permission issue.

We’re very happy to take a closer look and help you to resolve.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Does this theme have unlimited colors? I am looking to purchase this but need something different than the colors I see listed. Thanks! ;)

TrueThemes

Hi There,

Karma does not currently have unlimited colors however with some basic editing one can create a fully custom color scheme.

Here’s an article on our HelpDesk outlining more details to this process: https://support.truethemes.net/?faq=how-to-change-the-headerfooter-background-image

Anything else we can do to help please let us know.

Cheers my friend :)

gryphonrc Purchased

Hi, I bought this theme yesterday. Installation is not easy for me. Can you send the demo file same with theme I have purchased? I want exact same website with your theme.

TrueThemes

Hi my friend,

An exact replica is unfortunately not available due to licensing restrictions in the images used on demo site.

The included demo content provides all of the various page layouts as per presented in the demo site.

When setting up your website did you follow along the online training videos? If not, please kindly check those out as they will walk you through start to finish how to set up and use every aspect of Karma theme: http://vimeopro.com/truethemes/karma-wordpress-theme

If there’s anything specific you have a question about reach out to us and we are very happy to assist you in every way we can.

Please kindly submit any questions as a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Hi I hope you can help me to with something. What i need is when I go to the gallery page, my 9 main services to show up with a little picture (http://kasrachem.co.uk/gallery.htm) and when I click on each of them takes me to a new gallery.

How can I do this?

Thanks

TrueThemes

Sure thing my friend, we are very happy to assist.

All of our product support is conducted through our TrueThemes HelpDesk.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

https://support.truethemes.net

Thanks so much

Cheers :)

moonpay Purchased

A while back I bought the Karma Theme and as a compete novice I created a wonderful looking and impressive website with relative ease. This theme is just great.

However, late last night I had a problem – home page not loading and I was completely stumped. I contacted truethemes support and I have to say I was surprised by the fast, professional and friendly response. They fixed my problem shortly afterwards.

Not only is this a great theme but the support is exceptional, why is it we come to expect slow and sloppy support with pre-canned messages? I’m glad to say that this is not the case with the Karma support. A human fixed my problem quickly and got my site up and running again.

A very big thank you to you! 5 stars is not enough – you deserve more!!

TrueThemes

Thanks so much for taking the time to post your feedback.

Your kind words mean the absolute world to us.

You rock my friend!

Cheers :)

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