3492 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there a way to increase the sidebar width?

TrueThemes

Hi There,

Yes increasing the sidebar width is indeed possible however it requires making coding modifications to the theme.

We’re unfortunately not available for customization work at this time however if you’re in need of professional custom coding assistance we’ve got 2 highly trusted partners for all of your Wordpress customization needs. WPQuestions.com and Codeable.io

Hope this is helpful my friend.

Cheers :)

Default-user

Thank you, Miguel G. for picking up both karma sidebar issues. Your fast response and excellent support in walking me through the resolutions puts me back in business. Your Excellent support is Very Much Appreciated! THANKS AGAIN!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How far in the future will Karma work with IE10?

TrueThemes

Hi There,

As far as we know the Karma theme is currently fully compatible with IE10.

If you happen to be running into any bugs please kindly reach out to us via our HelpDesk so that we can gladly investigate and provide any necessary solution.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thank you so much

Cheers :)

  • United States
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
BetsC Purchased

I upgraded to the newest version and now my forms aren’t working properly? When a client fills out the form and hits the sumbit button the information is displayed on the screen? And, I’m not receiving the message?

Please tell me how/where to edit to correct these issues.

Thanks!

Betsy www.concreteandiron.com

TrueThemes

Hey BetsC,

We’re not running into this issue on our end so we’ll just need to take a closer look behind the scenes of your website to help pinpoint the issue and help you resolve.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly get you all squared away.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Where is the “get_the_excerpt()” function in the theme?

TrueThemes

Hi there my friend,

Karma does not currently use the get_the_excerpt() function. It uses a modified version of the_content() function to display an excerpt-style bit of content.

This custom function is located on line 101 of the file named: “theme-template-part-content-blog.php” The name of the function is “limit_content”.

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
RDS1 Purchased

The descriptions says “unlimited fonts”, is there a recommended way to add to the theme?

TrueThemes

Sure thing my friend.

The custom fonts option is located within Karma’s Site Options Panel.

From within the WP Dashboard click on Appearance > Site Options > Typography. Within this section you can choose from some pre-loaded recommended fonts or use the field below that section to input a custom Google Font that you prefer.

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Default-user
RDS1 Purchased

Thanks for the reply, I was interested in changing the fonts in the drop downs in the Theme Designer section for example. I was able to easily add a font in the other section, that was self explanatory.

TrueThemes

Sure thing my friend, we’re very happy to provide direction.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

KARMA / wordpress theme very slow !!! 15 seconde to go to a page. I done a second install = same problem. If I use standart theme in wordpress = no problem.

Please help me, best regards.

TrueThemes

Sure thing my friend.

Slow loading speed is sometimes caused by large images being used within the website. Have you set up any image frames which are calling in large images?

We’re very happy to take a closer look at your website and help to determine the cause and provide solution.

Pease kindly submit a Ticket on our HelpDesk so that we can gladly take a closer peak behind the scenes and get you all squared away:

https://support.truethemes.net/login

Thanks so much

Cheers :)

  • Has been a member for 0-1 years

So I want to create a tab for Articles and then have a drop down of business, art, science, technology, lifestyle, etc. What I learned from the tutorials about the blogging feature has put me in a state of perplexity. I don’t necessarily want to be blogging. The thing is I am too confused on where to actually write the articles. Must I make a post and then connect it to a category? And the pages should be connected to the category as well. And what template should I use if I am making articles? Last question, what settings should be on to get my Articles going. I guess what I’m really looking for is a specific procedure I can use to make my articles and categorize them correctly.

TrueThemes

Hi There,

It sounds like Blog Posts will work perfectly for your Articles.

To begin simply start creating your posts (Click on Posts > Add New) and add them to your desired categories (science, technology, lifestyle, etc)

Once all your posts are created you can add the dropdoen you mentioned using Wordpress built-in Menus tool. (Appearance > Menus).

On the left hand side of the menus screen you’ll see a “Categories” section. Simply check off the Categories you’d like to add, Add them to the menu, arrange however you’d like and you’ll be all good to go.

This is a common Wordpress functionality with lots of instructional resources on the net. Here’s a link to a YouTube video outlining instruction for adding Categories to Menu: http://www.youtube.com/watch?v=ZyGshiMJN4Q

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Did you come up with a solution fro the Twitter feed issue that you can share with us.

Thanks in advance Richard

TrueThemes

Hey Richard,

Yes indeed my friend. Full solution is outlined here: https://support.truethemes.net/?knowledgebase=twitter-feed-down-latest-tweets-not-displaying

If you run into any questions along the way please kindly submit a Ticket via our HelpDesk and we’re happy to help out.

https://support.truethemes.net/login

Cheers :)

Default-user

Many thanks, keep up the good service, it really does make all the difference

  • Author had a File in an Envato Bundle
  • Author had a Free File of the Month
  • Bought between 50 and 99 items
  • Contributed a Blog Post
  • Contributed a Tutorial to a Tuts+ Site
  • Denmark
  • Exclusive Author
+5 more
Zeplix Purchased

After a few more rounds with support, I have to say that they have helped me out a ton! While the theme can sometimes be a bit hard to wrangle to your needs, support has been very kind in answering my questions!

TrueThemes

Thanks so much for your feedback my friend. We’re so glad you’re happy with our services. You absolutely rock!!

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Norway

Hi. When I installed the Karma theme, i could not find a file named Karma.zip. So I installed: “themeforest-168737-karma-clean-and-modern-wordpress-theme-wordpress”_theme insted. Is this wrong, and will everything work?

It seems that when I choose layout tamplates “jQuery2” it only showes half of the page, down to “lates from the blog”.

TrueThemes

Hi There,

It sounds like you may have downloaded the correct file.

We’ll just need to take a closer peak behind the scenes to see what has been installed and if all has been installed correctly.

Please kindly submit a ticket on our secure HelpDesk so that we can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Carolbeate

Hi, and thanks for the feedback. I am not getting any further because I don’t seem to have any purchase code, so I am not getting in contact with HelpDesk. Sorry..

TrueThemes

Hi There,

The Item Purchase Code is located within the Downloads section of your Account here on ThemeForest.

Here is visual guide for locating the Item Purchase Code: http://s3.truethemes.net/helpdesk/item-purchase-code.png

If still unable to locate we’re very happy to manually create your support account. Please email us at info [at] truethemes.net with desired username and desired password.

Thanks so much

Cheers :)

Carolbeate

Yes, I looked for the code there, but the “License certificat” line is missing. I have sent email :)

TrueThemes

Thanks so much for the email. We’ve just responded back and your account is all ready to rock.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there. It’s great to find your lovely theme! I have a question, can I add a video between images on homepage slider? Because the only sample I saw is this http://themes.truethemes.net/Karma/pages/homepage-video-left (it’s stand alone video, not included to the slider).

Sorry for making you confuse due my bad english :D

TrueThemes

Hi There,

No worries at all my friend – you speak very good english indeed ;D

Yes adding a video to the slider can be done using the “Featured Video” section of the Post-editing screen.

From within the WP Dashboard click on ‘Posts > Add New’. On this page you’ll see a “Featured Video” box in the right hand column of the screen. Simply insert the URL to the YouTube/Vimeo video into that field and you’ll be all good to go.

We hope this information is helpful my friend.

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

zameright

Thanks for your very kind respond :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

firstly your product looks great and I’m interested in it but i have one question before hand, well one question broken up into many anyhow :)

the contact page, can this be customized?

what I’m specifically considering is to use the contact page disguised as something else entirely. i would want to change the names of the fields. ie instead of having name, can i call it anything else i wanted?

can i have as many fields as i wanted? ie not just first and last name but say four or five fields.

can i make specific fields mandatory before the form can be sent/lodged?

can i change the name of of the “send message” button to whatever i wished?

i appreciate your help

TrueThemes

Thanks so much for your Karma interest my friend.

Good news! Everything you’ve listed comes built into the Karma theme.

Karma comes with a very easy-to-use contact form builder. This form builder enables you to create forms with an unlimited amount of fields, customizable field names, specify whether a field is required, specify the “send message” button text.

Once a form is created it can be inserted into any page template. So for example you do not need to use the same contact page isted on the demo site. A contact form could be listed on the homepage, etc. You have full control over look of contact page.

Hope this information is helpful for you.

Please let us know if there’s anything else we can do to assist.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi friends: I have a question: I CanĀ“t find how to create a IMAGE GALLERY 3D Could you say me where can i find the instruccions, please?? Thanks a lot and excuse me for my english.

TrueThemes

Sure thing my friend.

The 3D gallery is set up the same way as the additional 3D sliders. When creating the slider simply choose the supplied ZIP file for 3D Gallery and everything will be formatted nicely for you. There are 4 3D Gallery files to choose from: ie. CU3ER_3D Thumbnails – Dark.zip

Here’s a video outlining how to create the 3D slider: http://vimeopro.com/truethemes/karma-wordpress-theme/video/29517578

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Has been a member for 0-1 years

Hello again! This time I am wondering how compatible is the Yoast SEO plugin with this theme? My site is having some trouble ranking in even the most descriptive key words. Which SEO plugin would you recommend for this theme? Any other advice would be much appreciated.

I was wondering if I could add a picture of the person in my testimonial slider and how?

How can I change the font of the menu, or dropdowns?

Thank you so much! (:

TrueThemes

Hi There,

Thanks so much for your interest in the Karma theme.

As per your questions:

1. We’ve not worked much with the Yoast SEO Plugin however Karma comes packed with custom-modified version of the All-in-One SEO Plugin.

2. The testimonial slider does not currently have the ability for pictures.

3. Karma has built-in Typography options that gives full control over the fonts of various elements throughout the theme. We’re also happy to provide the CSS if there is any font you’d like to change which is not included in the Site Options Panel.

Hope this information is helpful my friend. Please feel free to give us a shout with any further questions.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
GXR Purchased

is there a way to choose a main nav color (where the links are at the top) as white or offwhite instead of the other colors? I see a lot of colors to choose from but not white for the theme

TrueThemes

Apologies my friend but a White Color Scheme is not currently an available option.

You might be interested in creating your own custom color scheme by following the details outlined in this HelpDesk Article: https://support.truethemes.net/?faq=how-to-change-the-headerfooter-background-image

Hope this information is helpful my friend.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello and thanks for this nice Theme.

Could you please tell me how i could change the Slide time of the Testimonials?

TrueThemes

Yes sure thing my friend.

This can be adjusted within the ‘JavaScript Settings’ section of Karma’s Site Options Panel.

From WP Dashboard simply click on ’ Appearance > Site Options > JavaScript Settings’.

Here is screenshot: http://s3.truethemes.net/envato-product-assets/wordpress-karma/Screenshot-Site-Options-Karma-Javascript-Settings.png

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Norway

Hi. Very nice Theme and great learning videos! There is one thing I cant figure out. Where do I change the little text underneath the menu (names). Like in CONTACT “Get in Touch”. Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Norway

Hi again. You dont have to answer my last question, because, I found it out from the great videos. :)

TrueThemes

Awesome. So glad to hear it my friend :)

If you run into any additional questions and there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can help you out most efficiently.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Has been a member for 0-1 years

I am thinking of buying the themeforest theme called Karma. I am building an ecommerece Jewelry website and I will need to show multiple pictures of each product. Is there a plug-in that will allow me to do this seemlessly with the Karma theme? Or is there a way to do this in the theme itself? If not, can you suggest any themeforest ecommerce themes that would allow me to show multiple images of each product. Thank you

TrueThemes

Hi There,

Thank you so much for your interest in Karma.

The items you’ve described work very nicely with the Karma theme. You’ll simply need to install the very popular (and free) WooCommerce Plugin.

Your entire online shop will be powered by WooCommerce and you’ll not need to customize anything within the Karma theme. Simply add your products, configure your shop, and Karma will do all the heavy lifting for you.

Please feel free to give us a shout with any additional questions.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
GXR Purchased

i noticed when I add subpages that the menu breaks apart meaning the color has a space gap when i hover over the top nav then their is a break and shows the menu items. i’ve seen this in multiple browsers. have you experienced this?

also how to i add the color shadow for all nav items (ie. in your live demo you see the color change for features, pages, gallery but it does not continue when you hover over blog or shop. i want the darker color to show up when i hover regardless if there are menu items. thanks!

TrueThemes

Hi There,

We’re very happy to assist you my friend. We’ll just need to take a closer look behind the scenes to get a better idea of how things are mapped out on your website.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

by
by
by
by
by
by