3652 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Sweden
orrarah Purchased

Hello,

First of all, thanks for a great theme. I have one problem though. When my visitors fill in my contact form (your contact form) the result from the box “Telefon” – Phonenumber does not show in the email I’m getting when someone has filled in the form.

Very strange. Have you seen this before? Anything I can do?

http://jaktweekend.se/kop-salj-mm/

TrueThemes

Hey my friend,

We’re very happy to investigate further and help to provide solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there, I’ve purchased this theme a few times for clients and I love it. One question – am I OK to upgrade to WP 3.5.2 without any issues, or does it depend on my particular installation. Apologies if this is a basic question, I’m quite new to WP and someone once told me not to upgrade WP! Thanks Dave

TrueThemes

Hey Dave,

Yes we’re running WP 3.5.2 and have not run into any issues.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

videos on sliders will not work on IE9 and IE10? they work fine in responsive mode, safari and firefox. any ideas?

it just displays a black box, no controls. everything is up to date.

Thanks!

TrueThemes

Hi There,

So very sorry for the delay here on ThemeForest boards. We run this section out of our Thailand location and we were without power for past 36 hours here on the island.

Our HelpDesk is run out of our United States location so much more reliable and always up and running.

We have tested and are unable to replicate the video bug on our end, however we’re very happy to take a closer look and help you to resolve.

If you haven’t already done so, pease kindly submit your question as a ticket on our HelpDesk so that we can gladly get you all squared away ASAP.

https://support.truethemes.net/login

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, recently purchased your theme – very impressed.

However is there a way of taking off the drop shadow on the text when using h1, h2, h3 tags etc

TrueThemes

Hi There,

So very sorry for the delay here on ThemeForest boards. We run this section out of our Thailand location and we were without power for past 36 hours here on the island.

Our HelpDesk is run out of our United States location so much more reliable and always up and running.

We’re very happy to take a closer look and help you to resolve.

If you haven’t already done so, pease kindly submit your question as a ticket on our HelpDesk so that we can gladly get you all squared away ASAP.

https://support.truethemes.net/login

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
eboy Purchased

Hi How do i change the size of the short code portrait images?

Thanks

TrueThemes

Hi There,

Modifying the image frame dimensions will require a bit of coding modification as well as some custom image creation.

We’re not currently available for custom coding work however If you’re in need of professional custom coding assistance we’ve got 2 highly trusted partners for all of your coding customization needs. WPQuestions.com and Codeable.io

We hope this information is helpful my friend.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Can you confirm if this theme is fully compatible with WPML?

I notice that your other theme Stirling is WPML certified but this is not.

In addition, does this theme comes with per page styling and free stock photos and icons, like the Stirling theme?

Thanks.

TrueThemes

Hi There,

Yes Karma is fully compatible with WPML Plugin. We’ve submitted the theme to WPML for certification however it is still in queue to be reviewed and certified. We’ve followed all similar steps as Sterling so we can ensure compatibility.

Per-page-styling is indeed built in however stock photos are not included in the Karma theme.

Hope this information is helpful my friend.

Cheers :)

  • Sold between 1 000 and 5 000 dollars
  • Referred between 1 and 9 users
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hello, I have a problem, why the visual editor is not working? same thing for the html and the vision mode

TrueThemes

Hi There,

So very sorry for the delay here on ThemeForest boards. We run this section out of our Thailand location and we were without power for past 36 hours here on the island.

Our HelpDesk is run out of our United States location so much more reliable and always up and running.

We’re very happy to take a closer look and help you to resolve.

If you haven’t already done so, pease kindly submit your question as a ticket on our HelpDesk so that we can gladly get you all squared away ASAP.

https://support.truethemes.net/login

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

BEYOND IMPRESSED

Both my customer and I are thrilled with the Karma WordPress Theme. The video set-up tutorials made this website redesign project an absolute snap! I highly recommend the Karma Theme to anyone looking for a very polished, professional looking website.

Lastly, but definitely not least, the support was above and beyond excellent! I love working with the Envanto team and will highly recommend them and their products to my peers.

8-)

TrueThemes

Thank you so much my friend! You’re an amazing customer and we thank you so much for letting us serve you.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is the boxed style version of this theme still available? I don’t see it on the live preview. Thanks!

TrueThemes

Hi There,

Thanks so much for your Karma interest my friend.

Yes a boxed layout is still available. There is not a demo on the preview site however switching to a boxed layout requires only a single checkbox within Karma’s custom Site Options Panel.

Please let us know if there’s anything else at all we can do to assist.

Cheers :)

Default-user
Chester08 Purchased

Hi, I bought the Karma theme for the use of the Video Right homepage template that you list in your demo under Pages-Layout Templates. But now that I am starting to use the theme, I don’t see the Homepage Video templates listed in the choices under templates when I try to make a new page. The only Homepage templates there are jQuery, 3D and Full Width… Am I missing a file? Thanks!

TrueThemes

Hey Chester,

The Video homepages are created using a single click via Karma’s Shortcode manager.

Here is an outline for doing so:

- Choose the “Homepage Full Width” page template

- Click the Karma Shortcode Manager Button

- Then click on “Homepage Video (left)” or (right) to insert the video layout.

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Cheers my friend :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Guys, Really like the theme. I’d like to use the mobile style header as the default (logo on top of center aligned nav). What’s the easiest way to set this? Thanks. Chris B

TrueThemes

Sure thing Chris,

Here’s an article from our HelpDesk outlining this customization: https://support.truethemes.net/?knowledgebase=center-logo-and-main-navigation-karma-theme

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Default-user

Thanks so much guys. I did find this article in the Knowledge Centre, so will check there before submitting requests. Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
crews2me Purchased

Hey there -

Love the theme. Just wanted to know what the best way to get the slider that you have in the live preview onto my site too?

TrueThemes

Hi There,

Thanks so much for the kind words my friend.

All sliders listed in the Demo site are also included in the Karma theme.

If you are referring to the CU3ER 3D slider, this is easiest setup using the wpcu3er plugin. All necessary slider files are included in the Karma download package.

Here are the Training Videos outlining complete details for setting up the 3D sliders: http://vimeopro.com/truethemes/karma-wordpress-theme/video/29415816

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Cocotton Purchased

Hello,

First of all, awesome theme, I really like its professional look and yet you can make it casual easily. This is awesome!

Now I only have one little concern. If I choose the template “Left nav” and have a page with a somewhat long time (taking 2lines on the nav tab), the little arrow pointing towards the page seem to broken.

I added a picture if this can help. Thank you!

http://i.imgur.com/uwoNvZP.png

Thank you, and have a nice day,

TrueThemes

Thanks so much for your kind words my friend.

We’re very happy to take a closer look at your nav item and help to provide a solution.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

https://support.truethemes.net/login

Thanks so much

Cheers :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Where do i place the copyright info in bottom left of site? Like in demo?

TrueThemes

Hi There,

This text is set within the Widgets section.

From within the WP Dashboard click on Appearance > Widgets. On the right side of this screen scroll down and you will see “Footer Copyright – Left Side”. Simply Drag the “Text” widget into this region, add your copyright text and you’ll be all good to go.

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, after change jquery1 for jquery2 all content is left align. There is a known bug or I do some else wrong?

chi.nyxent.com

TrueThemes

Hmm. No this is not a known bug in the theme.

We’re very happy to take a closer look at your website and help determine the cause for the issue and provide solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States
susyed Purchased

Hello

I am using the following short code in pages to show image but image does not show up.

[frame style=”modern” image_path=”/wp-content/uploads/alliancepartner.jpg” link_to_page=”” target=”” description=”” size=”banner_regular”]

is there any thing wrong with the code or any other issue like permissions etc. Please advise.

Thanks

TrueThemes

Hi There,

Sure thing my friend.

The image_path value will need to contain the full URL to the image. For example, the current path is /wp-content/uploads/alliancepartner.jpg and it needs to look something like this: http://www.yourwebsite.com/wp-content/uploads/alliancepartner.jpg

Hope this information is helpful.

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

susyed
susyed Purchased

Hi, thanks for your fast response. I have checked like http://www.yourwebsite.com/wp-content/uploads/alliancepartner.jpg still does not work, I believe either the permissions are not wight or something is wrong with theme files, can you tell me the correct permissions? Thanks again

TrueThemes

Hmm…

We’ll need to take a closer peak behind the scenes of your website so we can view the image on your server and help to determine why it might not be showing up.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 5-6 years
  • Interviewed on the Envato Notes blog
  • Contributed a Tutorial to a Tuts+ Site
  • Exclusive Author
  • Author had a File in an Envato Bundle
+3 more

Hey Everyone,

We just want to give you an update on the upcoming Karma release.

Things are taking a bit longer than expected and we truly do apologize for any delay. This has been an absolutely massive overhaul and we’re doing our due diligence to ensure an amazing experience for everyone.

We’ve also just submitted a minor update to the Karma theme. This is not the new Karma version but simply an update to Karma’s lightbox script for increased performance and security. You’ll be recieveing an email as soon as ThemeForest has posted those files.

We’re super pumped about Karma 4.0 and we know you’re going to absolutely love it. We promise to continue cranking away and get it released as soon as possible for you.

Blessings to all of you and we thank you so much for letting us serve you.

Cheers from Miami, Thailand, and Singapore :)

  • Bought between 1 and 9 items
  • France
  • Has been a member for 1-2 years
Parad0xj Purchased

Hi Friends,

Where, we can see Change log for this new version of Karma ?

Thanks

TrueThemes

Sure thing my friend.

We’ve not posted a changelog for this update since it was only a single file that was updated.

The file that was updated is: /Karma/truethemes_framework/js/jquery.prettyPhoto.js

A few options for updating things on your end…

- Download the latest Karma Theme ZIP file here on ThemeForest and…. 1. upgrade your entire theme like normal…..2. replace only the single file that got updated (listed above)....3. reach out to us via our HelpDesk and we’ll gladly make the update on your server.

TrueThemes HelpDesk

Hope this is helpful my friend.

Cheers :)

Default-user
Parad0xj Purchased

ok thanks My theme is up grade in 3.0.4

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ithlone Purchased

hello,

how do we get the update>? the email said on our downloads… should I just download it again…~? does it mean I will start from scratch>?

TrueThemes

Hi There my friend,

Please kindly see our response to the comment above. There are 3 choices for incorporating the new update.

During a theme upgrade all of your content and settings will remain 100% in tact. You will not lose anything and will not need to start from scratch.

Hope this is helpful.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
raspyni Purchased
Trying to put an Aweber Opt In form (Using the javascript code) on the right side of a Homepage Video (left) shortcode. Not working. Is there a work-around? I’d like to have the opt in form just right of the video. http://30dayssugarfree.com/video-left-test-page/

Thanks. Barry

TrueThemes

Hey Barry,

Yes this is likely possible, we’ll just need to take a closer look at your website and help to provide solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 1-2 years

Hi, is there a history of changes to the current?

TrueThemes

Hi My friend,

Please kindly check out our response above for full details: http://themeforest.net/item/karma-clean-and-modern-wordpress-theme/discussion/168737?page=141#comment_4399646

Any questions at all, we’re here for you.

Cheers :)

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