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After several months, sometimes in the blog page such as this http://themes.truethemes.net/Karma/blog on our own site when using this theme, the blog sidebar will disappear from the right side and go down under and crash with the footer. After weeks of troubleshooting, we still could not understand why it happens. Sometimes, it appears worse just by listing 2 posts followed by a large misaligned patch from the footer instead of displaying 10 posts which we have already set at “Reading” section. Can you check your CSS and update us the theme? Anyone also seeing this problem? It starts to happen when you have more than 500 posts.
And also, when you just try to add a few more categories or tags, it just overlap into the next post when seen from the blog page. For your information, individual post page has no such problem and the blog sidebar appears nicely on the right. This is a long standing issue which we hope you can help to solve it soon. We suspect it has to do with basic styling codes u have embedded in the theme. And yes, its pretty frustrating to see simple function not displaying correctly.
Hey my friend,
Ys we’re very happy to look into this further to determine if its a bug in the theme.
Generally when sidebar gets moved down its because one of the blog posts has some HTML which is not closed properly so breaks the rest of the layout.
Please kindly submit a Ticket on our TrueThemes HelpDesk and our support team will gladly investigate and provide more details.
Thanks so much
Really elegant design. Is there a way for users of the HTML+CSS version of this template to more easily port over an existing design into the WordPress version – or would this be a complete rebuild using ‘stare and compare’?
There is unfortunately no way to import an HTML website into Wordpress. One would need to re-create the pages within Wordpress version, then copy/paste the content from HTML into Wordpress. This would likely be about a 3 hour process depending on the size of the site.
Please let us know if three anything else we can do to help.
Is there some system where you cool graphics and text blocks on the homepage can be tied to a portfolio piece category so they are automatically updated, or do they have to be manually changed?
Unfortunatelyy not my friend. Our apologies.
I submit a support ticket yesterday and still waiting for your response, this is urgent please reply ASAP. :cry:
Oh I am sorry, I did not received the email so though that you did not reply, but in the support ticket you did.
And yes the solution worked like a charm.
Thank you very much.
I’m having trouble installing this theme to my wordpress page. The included instructions are not applicable to how wordpress is set up for my admin page. I’m clueless, and any help would be appreciated.
We’re very happy to help you my friend. We’ll just need to gather a bit more info about the exact errors and we can provide solution.
Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.
Training Videos | FAQ | KnowledgeBase | Submit a Ticket
Hello – My client likes your Karma theme. I am thinking about purchasing it for her except I have a few specific questions about its capabilities.
Can you answer the following? The details page says that this theme has a “Theme Designer” with endless amount of custom design options”. Can you be more specific as to the capabilities of the Theme Designer? My client will want to change the background theme color or another and will also like to change the font. They will also want to put more information (such as company tagline and contact phone number) in the area where the main menu is (in addition to the menu).
Are all these capabilities of the Karma theme?
Also, is it possible to try this theme out from an admin perspective (in a sandbox area) to explore its capabilities?
Thank you so very much for your interest in the Karma theme.
The theme designer handles things such as text color, link color, top toolbar color, background image in boxed layout, etc. it does not currently have option for changing main content area color.
We’ve been working hard on a completely revamped version of the Karma theme which has additional options such as completely custom color scheme (header/footer), main content are color, etc. The overhaul has taken much longer than expected but we’re working hard to release ASAP
As per sandbox testing we do not currently have. You might however be interested in checking out some of the training videos to see some of the back-end in action: http://vimeopro.com/truethemes/karma-wordpress-theme
Anything else at all we can do to help please just say the word.
Hi, I’m using this fabulous them for a while now and still I ’ m pretty happu with it!
However I have an issue on a portfolio page: the zoom function on the featured image isn’t working: http://siteoptimalisatie.be/website-portfolio/
Hi there my friend,
We’re very happy to investigate further and help you to resolve.
Please kindly submit a ticket on our secure HelpDesk so that our support team can gladly provide assistance.
Can not fault your customer service but I really can’t wait on any longer for the latest update. You have been saying for over 9 weeks now that it will be another 1.5 weeks.
I wanted my site to go live 2 weeks ago but have held off as I want to change the header colour and upload a larger logo (both of which have been promised in the new update). This is really important to me and important to make my site perfect.
I am left with no option but to ask for a refund.
I await your response.
Hi my friend,
We are so truly sorry for such a long delay on the new version of Karma. So much code has changed and it has been taking us far longer then we anticipated.
We are very happy to give you full refund for your purchase. As a token of appreciation we also want to purchase your new theme for you.
Please kindly email us with your PayPal email and we will send the funds today.
Email details to: email@example.com
Thank you so much
Can you please confirm if you have received my email dated 13th September?
I appreciate that you are busy too but i really need to get moving with this project.
We’re so incredibly sorry for the delayed payment.
We’ve just sent over $55 via PayPal.
If you need anything else at all please just say the word.
Is it possible to have a wpml language/flag switcher in the header?
Yes this is indeed possible. The header has 2 sidebar regions so you’ ll simply install WPML Plugin and drag the widget into the header area of your choice.
Hope this helps.
I love this theme but can’t match the colours with the clients branding. Will you be adding an unlimited colours picker/feature in the future?
Thanks socmuch for your kind words and interest in the Karma theme.
Yes the next version of Karma has a color picker for easily creating completely custom color schemes. This new version has been a massive overhaul to the theme but its getting very close to completion.
I have added a youtube video onto the Homepage Slider in jQuery 1. and the video spills over the bottom of the frame of the slider. Is there any way to fix this?
We’re very happy to take a closer look at your website and help you to resolve.
Please kindly submit a ticket in our secure HepDesk is that our dedicated support team can gladly provide solution.
A quality theme and quality support – Thank you
How do I archive a page in the Karma Theme?
I don’t have ‘Archive’ in the Template Box.
We are using Karma Theme on our wordpress site ( version 3.0 ) but when logging into Themeforest for the 3.03 update the is no link in the download section.
Can you help please?
We’re so very sorry for our delayed response here on ThemeForest.
It’s very likely we’ve resolved this via our TrueThemes HelpDesk however if not, please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly pinpoint the issue and get you all squared away.
Hello, a quick question: slider of the home page, using full-size image jQuery2 option. Is there any option for the title of the post category Slider to be visible on the slider kinda like a title on the FancyBox floating picture? I really need to display title on each slide rather then Photoshop each picture. I hope you could give me an answer.
We’re so very sorry for the delayed response here on ThemeForest..
The full-width jQuery slider images unfortunately do not have an option for adding layover text.
Please let us know if theres anything else at all we can do to help out.
Have a question with regards to the menus. Have an issue with the Main Menu. It’s fine with a desktop monitor but if I re-size the browser window to smart phone size the Main Menu is not showing up. Also in the Footer Menu the alignment of the Main Menu is off. Please help asap if possible.
I just notices that the menus appear when clicking on the little symbol. Can I replace that, with an image or text? With regards to the menu in the footer it seems like the alignment is off when a child page is added. Is there any fix for that ? Thanks a lot
Hi There my friend,
We’re incredibly sorry for our delayed response here on ThemeForest.
As per the menu, the next release of Karma has option in Site Options panel which allows for adding text next to mobile menu icon.
Also in upcoming release the mobile menu icon is added via font-awesome so with a small bit of code modification you can switch to any of the over 360 font-awesome icons.
As per footer navigation we’re very happy to take a closer look and help provide solution. If you haven’t already done so please kindly submit support ticket on our TrueThemes HelpDesk and our support team will gladly get you all sorted. https://support.truethemes.net
Upcoming release coming soon.
Thank you so very much for letting us serve you.
Can I center the logo and have the menu below the logo?
We’re incredibly sorry for such a long response time here on ThemeForest.
Here is a Knowledgbase article from our HelpDesk outlining instructions for centering the logo. The upcoming release of Karma also has this option directly built-in so a simple checkbox will do the trick. (also renders nicely on jquery2 template)
If there’s anything else at all we can do to help please kindly reach out to our dedicated support team and they will gladly assist with your inquiries. https://support.truethemes.net/login
Cheers my friend
Congratulations, its a great theme!!
I have a question. I need set the mail function. When the user send a contact form, we dont receive any email but the request arrive to feedback in the wp.
I spoke with my server admin and he said to me that i need to include ‘-firstname.lastname@example.org’ in the mail function because the server treats it as SPAM.
mail (“email@example.com”, “issue”, “body”, $headers)
mail (“firstname.lastname@example.org”, “issue”, “body”, $headers, ‘-email@example.com‘);
I hope you can understand me, English is not my language. You can see more here: http://soporte.hostalia.com/article.php?id=186(spanish)
So glad you’re enjoying the theme.
We’re incredibly sorry for such a long response time here on Themeforest boards.
The modification you’ve mentioned does indeed sound very possible.
If you haven’t already done so please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.
I really, really like it.
One suggestion would be “Responsive Design” checkbox. This is misleading. If you check the box, it actually disables the mobile view. It says that on the description of the checkbox but I didn’t realize it initially. The label for the checkbox should say something like “Disable Responsive Design”.
Anyway, a good stuff. I love it!
and Other setting: Meta Boxes, inline Setting. It would be nice to say “Disable” or “Enable” on the labels. “Un-check this box to disable this functionality.” sounds… hmmm double negatives? lol Maybe it’s just me. haha
Thanks so much mate. Cheers
How to add more than 9 form items in the in the form builder ?
Thanks and congrats for the great theme.
We are incredibly sorry for such a long response time here on the ThemeForest boards.
Our development team has a solution and is very happy to provide all the details. Solution not complex so no worries
Please kindly submit a ticket on our secure HelpDesk so that our development and support team can gladly provide all the details.
I installed the new theme but the logo is not showing. Is there another field in the background I am missing or can you tell me how to fix? Our site is scahpevents.org
We’re very sorry for the long response time here on ThemeForest Comments.
It looks like the logo issue is all sorted. Awesome Stuff.
If there’s anything else at all we can do to assist in the future please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.
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