3720 comments found

I am having considerable trouble with lag both on the front end and back end . I have multiple websites I have trouble shooted with godaddy techs . I have disabled all plugins and the only thing that returns speed to both of the websites I have tried is removal or deactivation of karma please help

TrueThemes

Hi There my friend,

This is sometimes caused by Karma’s “Update Notifier” functionality. We have found that certain web servers do not play nicely with this feature (which will no longer be included in the theme).

You can first disable the Update Notifier to see if this does the trick for you.

From within WP Dashboard:

- Appearance > Site Options > General Settings – Update Notifier

If this does not resolve and you still require assistance we are more than happy to be of service.

Please kindly submit any additional questions as a ticket on our secure HelpDesk so that our dedicated support team can gladly a completely in-depth solution.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

Default-user

Thank you for your quick response this is by far one of the most professional themes I have found. Little more work but I love the freedom ! One more question is there a way to upload your demo settings to the website and the from there obviously I would want to edit it to my liking . I just figured if I could see all the code I could figure out better how to setup the website to my liking ?

TrueThemes

Hey buddy,

Very sorry for our delayed response here on Themeforest.

Karma currently comes with a very powerful set of XML Demo content which will give you everything you need to be up and running in no time flat.

The XML Content can be found within your download package in the folder named “1. Demo Content”.

You can also view the accompanying Training Video here: http://vimeopro.com/truethemes/karma-wordpress-theme/video/29412090

Hope this is helpfulmy friend.

Cheers :)

Hi there, i’m looking for a version-no and a version/update history but i can’t find it. Do you have anything like this? Greets!

TrueThemes

Cheers :)

Recently Purchased Karma-WP: Q: Can a Gallery Image/Thumbnail open a .pdf document in a new window “instead” of opening the lightbox? I’ve searched the forum & FAQ, but nothing addresses this. Thk-U…Divette

TrueThemes

Hey Divette,

We are so incredibly sorry for the extremely delayed response here on the ThemeForest Boards.

Here is solution if you are still in need of assistance:

- Yes Gallery items can be easily opened in new window by using the “Link this Image” field.

- When adding a new post, locate the “Link this Image” field and input the URL of the PDF or webpage you’d like to link to.

- This will “disable” the lightbox and allow for normal linking.

Here is screenshot: https://dl.dropboxusercontent.com/u/7008416/_screenshots/karma-link-image.png

Hope this is helpful my friend.

Cheers :)

This theme took a small bit more work than normal but the end product is excellent. I love the layout and how you have control of the layout in so many ways. Thanks for such an outstanding theme.

TrueThemes

You’re very welcome my friend :)

Hi,

Why the child theme is no longer available in the Download bundle? I just download the latest version and need also the child theme.

Thanks!

TrueThemes

Here’s the link just in case you need it: https://dl.dropboxusercontent.com/u/7008416/Karma-Child-Theme.zip

Thanks so much

Cheers ;)

Hello,

I’m new to wordpress and have bought the karma template. i’ve installed everything etc. I’m having an issue with the 4 iframes on the home page. it won’t consistently show all four images for each iframe. i go back an edit one and that shows but then others dissapeasr. my domain is www.mindrelease.co.uk you can see what i mean once you’ve clicked on the home page…any ideas? ta

TrueThemes

Hey my friend,

We are so incredibly sorry for such a delayed response here on the ThemeForest boards.

You may have already received solution however if not we are very glad to take a closer look behind the scenes of your website to help determine the issue and provide a solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly review the inner-workings of your website and provide the best possible solution.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

Hi

Does this theme support a client/partner area? And does it have child theme support?

Many thanks

Kat

TrueThemes

Hey Kat,

So sorry for our delayed response.

- Yes Karma does come with a free Child Theme and is Child Theme compatible.

- Can you describe the client/partner area in a bit more detail? Karma is a Wordpress theme and Wordpress allows for users to log into the website with different levels of access. Trying a google search for ‘Wordpress Client Area” might turn up some good results for you.

Please let us know if there’s anything else at all we can do to help.

Thanks so much

Cheers :)

ecolvd Purchased

Hi,

Why the child theme is no longer available in the Download bundle? I just download the latest version and need also the child theme.

Many thanks Jason

TrueThemes

Hey Jason,

We’re so incredibly sorry for the extremely delayed response time here on the ThemeForest boards.

If you’ve not already obtained the Child Theme please feel free to grab the theme directly from here: https://dl.dropboxusercontent.com/u/7008416/Karma-Child-Theme.zip

Thanks so much

Cheers :)

Hi I ‘ve boughth Karma theme for Wordpress the title of my post it’s a H2 and none a H1 can you help me please ? version 3.0.4

I have also the “blog” in utility bar wich appear in H1 it’s not good for SEO, i would like put it in

could you say me which file to change please ? Sorry for my English langage i’m French Vince
TrueThemes

Hi Vince,

We’re so incredibly sorry for such a long delayed response time here on ThemeForest. I was hospitalized in ICU for nearly 12 days.

You may have already received assistance however if not, please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

Please understand that we are not currently available for custom-coding work however we can provide guidance about how to implement these changes yourself.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

Hello,

How did you get the social buttons under ‘follow us’ as shown in the live preview of Karma?

Best regards,

Maxim Linssen

Hi

Thanks for this great template. Can you please tell me how I can change my homepage slider to jquery2 as on the demo?

Thanks

TrueThemes

Sure thing my friend.

We are so incredibly sorry for such a long response time here on the ThemeForest Boards.

You may have already received solution however if not, you’ll simply need to choose the jQuery2 Page Template when editing your homepage. The name of this Page Template is “Homepage :: jQuery 2”.

Here is a basic tutorial for selecting a page template and there are also tons of other great resources available through Google / YouTube:

http://wpsites.net/wordpress-admin/using-posts-pages-in-wordpress/

Hope this is helpful my friend.

Cheers :)

What is the total size of the theme.

Since my server has only 200 mb of space.

Would this site be easily hosted on the server,

TrueThemes

Hi There,

Thank you so much for your interest in the Karma theme.

Karma is under 3MB so 200MB will be plenty of space.

Hope this helps.

Cheers :)

hi i have a problem with qtranslate and homepage slide. How I can set different slide for italian and english language? thank

TrueThemes

We’re very happy to take a closer look for you my friend.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

paytory Purchased

It would be great if you could post changelog here on the Karma home page at themeforest.net

Because without it it’s very confusing to define the latest version.

It looks like it’s 3.0.4 which I downloaded in July. However “Last Update” (in the sidebar here) states “31 October 13” which is still 3.0.4?

Very confusing!!!

Please clarify!

TrueThemes

Hi There,

Yes we agree the sidebar “last updated” can be quite confusing and we unfortunately do not control the sidebar information here on ThemeForest.

This “last updated” date can change when something as small as the tags or theme title have been changed (the theme title was changed on Oct. 31)

Here is a link to the always up-to-date changelog: https://support.truethemes.net/?knowledgebase=karma-changelog

Apologies for any confusion and we hope this information is helpful for you.

Cheers :)

Default-user
paytory Purchased

Well, can you at least put dates in your changelog so we would know when each update occurred.

TrueThemes

Yes we will definitely revisit the structure of our changelog to be more user-friendly.

Cheers :)

Hello, I’d like the contact page to send its contents to a specific email. How do I do that?

Default-user

Me again… I see that my test contact form emailed the email registered to get user notifications. Can I make it send to more than 1 email?

TrueThemes

Yes the form can get submitted to multiple email addresses.

- When setting up the “Email Notifications” tab simply input multiple email addresses under the “Enter your email address” section.

- For example: email-1@yourwebsite.com, email-2@yourwebsite.com

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

Is it possible to create a “page” whose template is “homepage jQuery” but also has a sidebar+navigation below the postslider?

Thanks in advance.

TrueThemes

Hi There,

This feature is not currently built into the theme by default however it will be available by default in the upcoming Karma 4.0 release.

I’ve had tons going on in my personal life which has greatly affected the launch of the new update, and for that I am truly sorry. Dare we say 2 weeks and the all new version will finally be available for public download.

Thank you so much for letting us serve you my friend.

Cheers :)

Arnafee Purchased

Hello, 1. I try to change the color (purple) of the buttons (and the price-slicer) in the settings of WooCommerce. I check Enable WooCommerce CSS and change the colors there below. But nothing happens. How can I change the colors of these buttons and the color of the price-slider? 2. In the shopping-cart there is in Chrome (Windows and Mac) the input-field “number” provided with twice the indicators. Can you please give a solution for this?

I'v 2 questions about the shop WooCoommerce. Everything is fine but:

Thank you very much in advance for your answer.

TrueThemes

Hey Arnafee,

We’re very happy to take a closer look and help you to resolve.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

Hi Can you please tell me how to add the 2nd line to the menu items? Thanks

TrueThemes

Sure thing my friend, here you go: https://support.truethemes.net/?faq=add-descriptions-to-main-navigation-items

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

Hi On the demo website what plugin have you used for the social media icons and email capture on the footer?

Thanks

TrueThemes

Hi There,

The demo website uses Karma’s built-in “Custom Social Networks” widget as well as the free and downloadable MailChimp Widget: http://wordpress.org/plugins/mailchimp/

Hope this is helpful my friend.

Cheers :)

Hi, I am new at this. I cannot get a right sidebar to appear on my static home page. What do I need to do, beyond creating the sidebar, putting a widget in it, and selecting it on the page? Thank you

TrueThemes

Hi There,

It sounds like you’re doing everything perfectly however a right-sidebar is unfortunately not currently available on the homepage template.

Sidebars will only be displayed on Sidebar Page Templates (ie Right Sidebar, Left Sidebar)

The upcoming update release will include the ability to add a slider to any page template so the “Right Sidebar” page template can easily be used as the “Homepage”.

Hope this is helpful my friend.

Cheers :)

by
by
by
by
by
by