3658 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nystao Purchased

Hi, I’m still with Karma 3.0.4 who is working fine. With the last 4.0.1 release (with amazing changes) if I update Karma theme, the site design will stay as is today or I need some work to keep the same design.

web site: www.panzani-avocat.fr

TrueThemes

Hi There,

Thanks so much for the kind words my friend.

During an upgrade your website’s design will remain the same.

We have made some minor tweaks to Karma 4.0 in terms of spacing, padding etc, so the only difference is that your site will look even cleaner and more appealing than before.

Here are some links that you might find useful:

If there’s anything at all we can do to help please kindly reach out to us via a ticket on our secure HelpDesk so that we can gladly provide additional support.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi. Just want to ask how to remove the drop down menu items showing on the top of the article?

http://www.fasttrackph.com/sap-business-all-in-one/sap-for-retail/

(all those text under SAP for Retail)

Thanks in Advance! Nice theme!

Jef

TrueThemes

Sure thing Jef we’re very happy to assist.

We’re not seeing any dropdown items above the article on this page. Have you already resolved this issue?

If we can provide any assistance at all please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I agree with nystao’s concerned.

I’m also using Karma 3.0.4 for my site and it is working fine.

Today, i tried the lastest 4.0.1 release and see quite a lot of errors. Very similar errors that we’ve seen happened in v3.0.1 but no longer giving error since v3.0.4.

These are what breaks when I tried 4.0.1 1. Featured images breaks out of frame and unto the content of each post. 2. Blog page breaks side bar (right). Widgets breaks out too. 3. Static front page view on IE ok, but view on Firefox breaks (you see only header and footer – middle content missing).

So I had to switch back to 3.0.4 which is so far the most stable version so far.

It’s a nice theme, but I hope you can follow some standards like WordPress Theme Review http://codex.wordpress.org/Theme_Review so it doesn’t break so often.

Ya, for now I’ll stick to v3.0.4 until these are solved.

TrueThemes

Hi There,

Thanks so much for the feedback my friend, we really appreciate it.

We’ve thoroughly tested Karma 4.0.x and have not experienced any of the issues mentioned.

We’ve noticed that users upgrading from earlier versions of Karma only need to clear the browsers cache to ensure all new 4.0 files are being properly loaded. This almost always resolves 99% of anything looking out of place.

Karma 4.0.x is incredibly bug-free compared to it’s 3.0.x counterpart. If something is not looking nice after an upgrade we recommend the following steps:

  • Keep 4.0.x installed
  • Clear the browser’s cache
  • Refresh the page/site
  • (temporarily) remove any custom CSS that might have been added in earlier version

A clean install of Karma 4.0 produces 0 rendering bugs in IE8-IE11 and all other major browsers: Firefox, chrome, safari, opera

If there’s anything we can provide guidance on please just say the word. We are very happy to bend over backwards to ensure a painless upgrade to 4.0.x

Kindly reach out to us via our secure HelpDesk for anything at all.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Has been a member for 0-1 years

When selecting Mobile menu Text appears as grey on black Where can these colors be changed to be same as Primary Color Scheme? I looked in Appearance->Site Options->Mobile and Appearance->Site Options->Color Scheme and did not see a setting?

TrueThemes

Hi There,

We’re very happy to assist you my friend.

We’ll just need to gather a bit more details to determine exactly what you’d like to change.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cy133 Purchased

Hello, I recently upgraded from version 3 to 4.1 and have a host of bugs, plus none of the pages I integrated with my own PHP templates are working. Is there any way I could downgrade back to the previous version? I manually overwrote the /karma folder in FTP so I don’t have any backups copies in my /wp-content folder. Thank You.

TrueThemes

Yes sure thing.

Please kindly submit a ticket on our HelpDesk and we’ll gladly provide the older files for a quick and simple downgrade.

We’ve just posted a note to “massivewisdom” a few comments up with a bit more details about common 3.0 to 4.0 upgrading items.

After we get your site back up with 3.0.x we’re very happy to review your custom page templates and help to convert them to being “4.0 friendly” so you can enjoy a seamless upgrade.

TrueThemes HelpDesk:  Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Just noticed something in my error logs:

mod_fcgid: stderr: PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, function 'uds_pricing_scripts' not found or invalid function name in /pub/htdocs/wp-includes/plugin.php on line 429

As I don’t use the pricing options I disabled the loading of /pricing-tables/pricing.php in functions.php.

Might this have something to do with my setup or is it an bug somewhere? (apache with mod_security, and php running with suexec fcgi)

TrueThemes

Sure thing my friend.

We’ve not run into this error message on the default theme so it’s likely related to the modifications made to functions.php

We’re very happy to have a closer look behind the scenes and provide a solution. Please kindly submit a ticket on our secure HelpDesk so that we can gather some more details and get you all squared away.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Cheers :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi, I am having a problem finding the team members shortcodes. I downloaded the demo content from the link on your support site.

TrueThemes

Sure thing my friend.

The Team Member shortcode is located under the “Various Shortcodes” section of Karma’s shortcode manager. Here’s a video outlining where the shortcode manager is located: http://vimeopro.com/truethemes/karma-4/video/83660038

The Demo content provides 2 pre-built Team Members pages. The first page uses the Team Members Shortcode outlined above and the second page uses Karma’s various other shortcodes for a pre-built nice clean layout.

Hope these details are helpful.

Please let us know if we can provide any additional guidance.

Cheers :)

Default-user

Thanks for the speedy reply. This is where I presumed they would be but I dont have a “various shortcodes” section in here. Also when I copy and past the shortcode from your support site it just shows the code.

I bought this theme a long while ago but didnt need it Have downloaded the updated version. May I have uploaded an old xml?

TrueThemes

Hi There,

Yes some of these new shortcodes have been introduced since Karma version 4.0 so if using an older version of the theme you may not notice some of these new items.

Please kindly upgrade Karma to it’s latest version (4.0.1) and all items outlined above will be good to go.

Here’s a handy guide for updating a theme to it’s latest version:

Theme Upgrade Instructions

We hope this information is helpful.

If there’s anything else at all we can do to help Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Has been a member for 0-1 years

Logo Dimensions Appearance-Site Option->Logo Recommended dimensions: 154×57 <- Is this based on Logo if selecting right, left, is it recommendation based on Center?

If one wants to Center Logo and Maximize the Width what value can be used, (somewhere 7xx px, larger) ?

If one wants to go beyond max width, where can this be set/edited?

TrueThemes

Hi,

Thanks so much for your interest in the Karma theme my friend.

The logo can be any dimensions as the header will grow to suit every logo size.

154×57 is the size of the default Karma logo on the live demo site and a logo size somewhere in this same ballpark is recommended for best aesthetic results.

The centered-logo option provides a much larger canvas and works great for larger logos. The height can be anything and the width allows up to 980px.

Hope these details are helpful. Please let us know if there’s anything else we can do to assist.

Cheers :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Netherlands

Hi there,

I was wondering if its possible to remove the loading script of the light boxes. Had some complaints of some visitors about it =/

I hope you can help me out!

Best regards!

TrueThemes

Yes sure thing. It will require adding 1 line of CSS to Karma’s Site Options Panel and removing the preloading script.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi, This is 2 presale questions :

1/ Do you know if Karma is compliant with the LMS LearnDash plugin ?

2/ Is Karma working with multisite options enabled ?

TrueThemes

Hi There,

Thanks so much for your interest in Karma.

As per your questions:

1. We’ve not worked with LearnDash Plugin so we’re unable to provide much details.

2. Yes Karma has been thoroughly tested and has many customer successfully running in a multisite environments.

Please let us know if there’s anything else we can do to help.

Cheers :)

Default-user

ok, i bought it ! ;-)) Is the child theme for multisite purpose ?

TrueThemes

Hi There. Sincere apologies for the delayed response – your follow up comment slipped through the cracks.

Yes Child Theme will also work nicely in a multisite environment.

Have a wonderful weekend my friend.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Thailand

Hi, 2 pre-sale questions:

(1) From the filterable 3 column gallery/portfolio page, is the gallery/portfolio entry able to link to a custom type portfolio page as well as the lightbox?

(2) Have you tested this themes compatibility with the Formidable Pro Plugin?,

Cheers

TrueThemes

Hi There,

Thanks so much for your interest in Karma theme.

As per your questions:

1) The Gallery/portfolio items can link to a Lightbox or an external page, however not both at the same time.

2) We’ve not worked with the Formidable Pro Plugin so we’re unable to provide much details on this. Apologies.

Please let us know if we can help with any additional questions.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi guys, just starting to work with the theme, at first glance quite annoying bug when looking at website front end using Firefox (probably other browsers as well) while being logged in and while having ‘Show Toolbar when viewing site’ option enabled in user settings..

CSS gets missing and everything is out of the place.

Everything is fine with toolbar disabled, but…

Let me know if my description in unclear.

Kind Regards

TrueThemes

Hmm very strange.

We’ve just viewed the site while logged and toolbar displaying and the site renders perfectly in all browsers.

We’re very happy to take a closer peak behind the scenes of your website and help you to resolve.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

Default-user

Yea, will do so. I don’t really mind the issue cause I don’t really need a tool-bar up in front end to work on website, but still quite strange as you said.

At first I thought it’s an issue with our PCs at work which are not so young anymore and working on XP there to be able to see IE8 issues clearly, but then I went home and on totally different system I see the same issue.

Kind Regards

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi. Great theme and plan to purchase very soon.

Just wondering if the tabs for accordians can be easily coloured up ?

TrueThemes

Thanks so much for your interest in the Karma theme.

Yes the Tabs / Accordions can be easily styled via Custom CSS so you’ll just need a basic understanding of CSS to customize their styling.

Hope this information is helpful.

Cheers :)

Default-user

Thanks for the reply. CSS no problem at all. might be an option to include in the admin panel so that it ties in with the many options to change the theme colours.

TrueThemes

Yeah truly awesome idea my friend. We’ll definitely consider adding accordion styles in a future update. Thanks so much!

Cheers :)

  • Has been a member for 0-1 years

Good morning.

We purchased the Karma theme and have a problem when editing the web.

I want to put the slider at the top, after the logo and I can not do it. I also like to put a frame as in the examples and put the slider inside.

Could you advise me or any tutorial.

Our site is www.pixelcompany.es

Thank you very much and greetings Congratulations on the subject

TrueThemes

Hi There,

Yes please kindly watch the Training Videos for complete details on adding a Slider to any page. There are videos for all the various slider types so just pick the one that you’re trying to add and all will be well.

http://vimeopro.com/truethemes/karma-4

Cheers :)

  • Has been a member for 2-3 years

Hi, Your theme is beautiful. Is it possible to put a quick play button on the audio posts. It plays the audio/mp3 without opening a lightbox or a new page?

TrueThemes

Thanks so much for the kind words, we really appreciate it.

Apologies but an MP3/play button is currently not a built in feature.

Please let us know if there’s anything else we can do to assist.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hmm, I wonder…

Is it some kind of beta version I’m working on? Just curious, cause the longer I am sitting working with the theme, the bigger headache I get :-)

Many options seem to not work, or not take any effect when changing (too tired to list all atm), there are ‘checkboxes’ in some different options while they should be radio buttons, since there’s obvious that there’s only 1 option you can use at the time.

Just to give an example, the last thing I was playing around with were the options for ‘Blog and Posts’.

So, yea, I go there, I scroll down the bottom to see a welcome notice:

‘Social Sharing Use the settings below to use custom font settings instead.’

First question I asked myself straight away was ‘Instead of what?’ Second Question was ‘What custom font???’

And lastly I get two checkboxes there to choose from – Drag-to-Share and Social Sharing Links.

As I look at it, it gives me possiblity to use any/both/none from the options above. Strangely enough enabling both in this case works, but I believe the idea is to use either not both?

Ah and as a note ‘font-awesome’ google+ sharing option lets you share on… Facebook instead :-) You may want to correct it, unless I’m missing some other setting for it somewhere.

Anyway I don’t suppose there is a possibility to add/remove where I want people to be able to share posts to?

Jezz I’m tired. Enough for tonight.

TrueThemes

Hi There,

There’s quite a lot in this post and we’re a bit confused about which features you need assistance with.

Please kindly submit a support ticket letting us know exactly which options you’d like to activate and we can gladly provide instructions on how to get things up and running.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thank you so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 7-8 years
  • United States

Long time member here @ ThemeForest and this theme is by far the best I’ve used.

I do have one quick question though. I’ve been trying to use the “wpDataTables” plugin I also bought @ CodeCanyon, but using it with this theme doesn’t allow shortcodes without the “wpautop” messing up the code, preventing the scripts from creating the tables.

I’ve tried a few “wpautop” disabler plugin’s but they dont work either. Have you ran into this from anyone else? Or do you have a suggestion as to what I might try? The Author of the script isnt to much help, and his documentation is not very desirable either unless your running WP without any themes.

TrueThemes

Thank you so much for the kind words! We’re so glad you’re happy with Karma.

There are a couple options for removing the formatting and we’ll just need to do a bit of testing with the wpDataTables Plugin to determine which is best.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Is this a multi language site? I need to use it in 2 different languages in the same time.

Can I make this happen?

For example English here: mydomain.com and Hungarian here: mydomain.com/hu

Thanks, Gábor

TrueThemes

Hey Gábor,

Thank you so much for your interest in Karma.

Yes Karma can be translated into any language of your choice. We highly recommend the WPML Multilingual Plugin for translating the front-end of your website.

Karma has been thoroughly tested and approved by the WPML team as being 100% WPML certified: http://wpml.org/developer/truethemes/

Cheers :)

  • Has been a member for 0-1 years

good morning

Have further questions to the topic Karma.

When you click on facebbok I will have the Same paguina the web.

as could be done so that when you click on facebook so there will be another window.

www.pixelcompany.es

thank you very much

TrueThemes

Hi There,

We’re very happy to assist but we are slightly confused by your question? Can you kindly provide more details?

All of our Product Support is conducted via our TrueThemes HelpDesk. Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey, I just wanted to ask if there is a way to move the search field from the utility bar to the Toolbar – Right side? I do not like the search widget as the design is different and I would like to use the one of the Karma theme.

Thanks,

Silvia

TrueThemes

Hey Silvia,

So very sorry for the delayed response here on ThemeForest. Our Author Dashboard has been down and it’s been super difficult to determine when comments were posted.

The top-right toolbar currently takes on default wordpress search bar styling. We’ll definitely visit this and update the styling for toolbar-search in the next release.

Thanks so much

Cheers :)

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