3750 comments found

Hey, I can’t seem to see where to input the LayerSlider that I’ve created. There’s an option for the Karma slider and the Paralax slider but not for the LayerSlider plugin?

Thanks in advance. Loving 4.0.

Edit: OH! Just realised that I’d installed it ages ago and it wasn’t included with the theme. I’ll just use the shortcode. Thanks and cheers!

TrueThemes

Excellent :)

Also feel free to check out the training videos for further details on installing the Slider Plugins and adding them to any page:

http://vimeopro.com/truethemes/karma-4/

Page 1 of the videos ‘Install Slider Plugins’ and page 2 ‘LayerSlider + Revolution Slider’ video.

Cheers :)

Hi, in reference to http://dl.dropboxusercontent.com/u/7008416/karma-blog-posts.png i’ve a question: in the 1st example of posts with mini-thumbs i see thats are situated in 1st half of width. Is it possible create a 2nd half width another list of posts?

Thank you

TrueThemes

Yes sure thing.

The blog post shortcode will span 100% width of it’s container so displaying 2 columns is easily done using the [one_half] column shortcode.

Here’s a sample of this in action: http://themes.truethemes.net/Karma-4.0/shortcodes/latest-blog-posts/

A category can be defined and only posts from that category will be displayed.

Hope this is helpful :)

Cheers

Hi I am interested in purchasing this theme but viewing it on an iphone does not show it as a mobile layout?

It is important that the websites works well on iPhones in a mobile version.

TrueThemes

Sure thing my friend.

This is likely due to the “purchase bar” displayed on the live preview site. To preview the mobile version on iPhone simply click the “Remove Frame” button at the top of the purchase bar and sit will display nicely.

You can also access the demo site directly without the purchase bar: http://themes.truethemes.net/Karma-4.0/

Cheers :)

Default-user

Excellent, I will purchase the theme right now

Hello, I like your theme, I need to build a classic/elegant site with custom fonts styling and vintage feel and I think that with Karma child theme and some customization work I can achieve the goal because it has some nice options and a starting look I cannot find in other big sellers competitor themes.

Nonetheless I have some pre-purchase questions:

1) Have you considered the possibility to add a sticky header in a near future update (scrolling away the central logo and keeping the menu header sticky)?

2) it is possible to use the image frames for squares pictures and/or is something you can add or support me to do? (this point is very important for me)

3) I would like to add some jquery scripts like nicescroll and faded pages transitions, could you support me pointing in the right direction in order to avoid script conflicts?

4) I would like to move the page title in the utility bar and the copyright footer text in a centered position, it is possible via simple CSS/php?

Thanks in advance for the attention and keep this good work going on.

Andrea :)

Default-user

I have submitted a ticket, there are indeed some issues in the current responsive behavior and are visible in your demo site too: the shadow of the modern frame disappear after a shrink, even if the page is reloaded…

Keep the good work going on, I like the theme, ciao :)

Default-user

Ok, things were clarified and solved in few hours: what a wonderful support! Thanks a lot. :)

TrueThemes

Excellent stuff.

Cheers :)

Hi,

My Karma theme is not responsive in IE8…

http://argosmultimedia.com/fondoweb/

I updated the theme and still not working fine….

Thanks

TrueThemes

Hi There,

Yes IE8 is a non-standards browser which does not support responsive design.

Kindly check out our response to your support ticket where we’ve provided some additional details.

Thank you so much :)

Cheers

Hello!

I need help with this case: How to add support to Google Fonts IN RUSSIAN (Cyrillic layout)?

You options inside theme provide? for latin chars only, but Google fonts supports Cyrillics charset too

TrueThemes

Sure thing my friend we’re very happy to guide you.

We’ll just need to learn more about which font you’re using so we can help to add Cyrillic layout.

Please kindly submit a ticket on our secure HelpDesk using the links below. Our dedictaed support staff will gladly provide assistance.

Cheers :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Hello!

How to add different Social Network Fields to the social icons bar? We need support for such networks as:

vk.com (VKontakte, in Russian called ?????????)

ok.ru (OK or Odnoklassniki, in Russian called ?????????????)

and there is need icons for it (is available from internet for free)

or, if adding is not simple, just rename unneed Digg and Flickr to VK and OK with their logos — where I can to that?

Pls help me

TrueThemes

Sure thing my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Kindly reach out to us using the links below so we can gladly provide assistance.

Cheers :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Seriously the best support team for any business ive ever worked with. I dont know how they do it but “GOD” bless you!

TrueThemes

Aww, thank you so much my friend!

You absolutely rock!

Cheers :)

Hi interested on purchasing but how hard would it be to add an Instagram icon to the social networks section?

TrueThemes

Thank you so much for your interest in the Karma theme! :)

Instagram now comes pre-loaded with Karma since version 4.0.1

We’ve just went ahead and updated the live preview site to show the Instagram icons: http://themes.truethemes.net/Karma-4.0/shortcodes/social-media-icons/

Cheers :)

synnos Purchased

1)I upldoaded a custom background image to a Boxed Layout Design and when i try to remove it stuck there ,i try to remove and the plugin but is still there. can you help me please? 2)karma theme havent on the left navigation drop down menu? 3)on the main manu can i write in lowercase e.p (George)? thank you!!

TrueThemes

Sure thing my friend, we’re very happy to provide assistance.

We’ll just need to take a closer peak behind the scenes to see the website in action so we can provide accurate solutions.

Please kindly submit a ticket on our secure HelpDesk so that we can gladly provide assistance.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

BilMar Purchased

Hello,

I have a Ticket in your Private message waiting for assistance on the Revolution slider issue.

I followed the video instructions to upload and activate the Slider plugin and then I proceeded to upload the sample Sliders. To date the Demo sliders are not working, and even though it looks like all the images are located in the Media Library, when I look at the sample sliders they do not have any image files associated to them.

I need a quick response to this issue as I’m on a deadline to complete this site. Can you please check my ticket and respond to this issue.

TrueThemes

Sure thing my friend.

We’ll just need to log into the back-end of the website so we can determine what’s going on and gladly provide the solution.

Kindly use the link below to submit a Ticket on our secure HelpDesk outlining the details of issue along with temporary wordpress login details so we can gladly get things sorted.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Hello, I like your theme, however I have not found shortcodes for Progress Bars they exist? need them eg http://themeforest.net/item/flexform-retina-responsive-multipurpose-theme/full_screen_preview/4258755

TrueThemes

Thanks so much my friend. A shortcode for progress bar is not currently available within the theme.

Cheers :)

Hi there… i’m trying to use the updated version of the theme but surprisingly the dashboard and the website has gone blank. Need help urgently.

Thanks.

Default-user

Am still waiting for your response…... Plz help me…..

TrueThemes

Apologies my friend we entirely missed this post.

We’re very happy to assist you.

At first glance it sounds like a conflict with plugin causing the dashboard to go blank. First thing to try can be to remove any plugins to see if resolved.

For further instructions we’ll just need to take a closer peak behind the scenes of the website to better determine the issue and provide a solution.

Kindly use the links below to submit a ticket on our secure HelpDesk so we can gladly provide assistance.

Cheers :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Deltje Purchased

Hello friends, Karma is a great theme and useful videos are available.

I have some questions: Parallax banner – what image size is optimal – I want no repaet? Post: Where can I change the automatic setting of 80 characters on 40?

Thank you for help.

TrueThemes

Sure thing my friend we’re very happy to help.

The height of the image used within a Parallax banner will depend on the padding that is set for that banner.

Here are some samples from the live demo site that will hopefully provide assistance:

Cheers :)

Hi,

Is it possible to have the same borders as the picture frames arround the wooshop products.

Thank you in advange

TrueThemes

Apologies but not available at this time.

Default-user

Ok thank you

I purchased this them last year for the look of our new website. What I love about this theme is how easy it was from start to finish. The video training tutorials provided once you first purchase the theme get you started right away making sure you know everything you need to know.

As I moved along building the site, i found the knowledge base section very helpful, the FAQ were great because it covered alot of my questions.

But most of all when i submitted a ticket for an issue or question. I would get feedback almost instantly, and that to me is a bonus to an already awesome theme.

I would not only suggest this theme for its robust and streamline usage, but i recommend it because it’s backed up by a great customer support team. Great work!

TrueThemes

Thank you so much! We’re so happy to hear your great feedback! We love working with you!

Cheers :)

Anyone have problems with Google Analytics?

Google says the code not installed. Appearance> Tracking Code > Save All Changes.

Did with the full <script> and also just the UA-XXXXXXX-1.

As far a Google is concerned neither of these worked for my site.

Default-user

PS Not both at same time.

TrueThemes

Hi There,

Here are a few suggestions that you might find helpful. If still not working kindly just reach out to use via our HelpDesk so we can see the site in action and gladly provide additional guidance.

  • Lets first ensure we’ve added the script to the site only once. The entire <script></script> can be added to one of the following locations within Karma’s Options Panel: General > Custom Scripts or General > Tracking Code
  • Next lets ensure that there are no script errors on the page. Sometimes a 3d-party script can throw back an error and cause Google Analytics to wonk out. This can be done using the ‘Error Console’ within FireFox. A google search might be require if unfamiliar with this operation or using a different browser.
  • If we ‘pass the test’ on items 1 and 2 lets log into Google analytics to ensure everything is in order. Perhaps just double checking settings and the like to ensure all is well.

If the above items are all in order then we’ll need to do a bit more tourbleshooting to help resolve. Kindly use the links below to reach out to us via the HelpDesk and we’ll gladly take a look.

Cheers :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Hello, I want to really thank all the support team at the Helpdesk because on my first ticket they have provided a fast and effective support. Simply amazing.

Keep the good work going on, thanks again.

Andrea :)

TrueThemes

Thank you Andrea! You rock my friend!

Cheers :)

Hi,

We have purchased this theme, and it has a layout issue with the Jquery homepage slider in Internet Explorer. I am getting the error in IE 11, but it was found on multiple computers by different people, so I’m not positive which IE everyone is using.

Basically, the “tagline” area below the slider gets pulled up underneath the slider. At first I dug into the theme files thinking it was a float that needed to be cleared, but we haven’t modified the theme file, so I went ahead and checked the Karma demo, and it’s happening on the demo.

I am including a link to screenshots of the Karma demo and the site we have the template on to show the issue. I have included screens of what the sites look like in Firefox and then screens of how the issue is showing up on the sites in IE.

http://www.eaptechnology.com/karma-ie-issue.png

Would it be possible to get the layout issue fixed or get info provided on how to fix to it for our site?

Thank you so much!

TrueThemes

Thank you so much for the screenshot and detailed explanation.

We’re very happy to do some debugging and provide the IE11 solution.

If you don’t mind please kindly copy/paste this information as a Ticket on our HelpDesk (using the links below) so that we have effective way to communicate back and forth.

Thank you so much :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

allspy Purchased

Hi,

I’ve installed the new version of Karma in a new Wordpress installation and I’ve used your plugin to upload the demo content but the Main Menu does not shows the dropdown, I’ve checked in the configuration and it’s not deactivated.

I’ve created a new section with some demo pages and it also doesn’t show me this section drop down. However if I change to the Ubermenu the drop down work.

Can you please let me know the steps I need to make in order to have the Karma menu working with the dropdown?

Thanks

TrueThemes

Sure thing my friend we’re very glad to assist you.

We’ve not encountered this issue first hand so we’ll just need to have a closer look at the website to help provide the best solution.

Kindly use the links below to submit a Ticket on our secure HelpDesk outlining the website details including temporary admin login and we’ll gladly have a closer look.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

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