3652 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi!, Is there any way to use the “Footer Callout – Content” as a news slider? Something like the “testimonial_wrap”.

Kind regards,

TrueThemes

Apologies this is not currently available.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
HouQing Purchased

Hi, firstly I want to say Karma is so powerful and amazing. It’s the most helpful theme for newbie I’ve ever seen. I love it very much!

I wonder if you could help me in customizing my website. Sorry for being a newbie and this is the first website I’m working with.

1, For the homepage, I want to insert a parallax banner below the main menu instead of sliders. All was done following the video, but nothing was appeared. I don’t know what’s the problem.

2, I want to customize the section which below the Testimonials showing on Homepage and I can’t find the shortcode. I want to insert a sentence and a call to action button near it. Could you please instruct me in detail on how to make it. Now it just shows ” Heading goes here…Text goes here…”

3, For the Footer area, could you tell me how to insert a Mailchamp Form as the Third Column just as the Live Demo of homepage.

Sorry for so many questions and my poor english. Hope you will get my meanings and instruct me the following steps.

Thank & best regards!

TrueThemes

Hi,

Your English is very well – great job :)

Here is some information in response to your questions:

1. The parallax not showing up is likely occurring if the ‘Default Template’ is selected for that page. ‘Default Template’ works a bit differently than normal page template within WordPress. To resolve simply choose another page template and all will be well. Here is a screenshot showing where to select a page template: https://dl.dropboxusercontent.com/u/7008416/_helpdesk/karma4-page-template.png

2. Yes sure thing. This are on the website is called the “Footer Callout” and can be modified within Karma’s Site Options Panel. To modify this section click on ‘Appearance > Site Options > Footer’. Scroll down on that page and you’ll see the options for “Footer Callout”

3. Yes sure thing. Full details covered in this HelpDesk article: https://support.truethemes.net/?faq=newsletter-subscription-form

Hope this is helpful for you my friend :)

Thank you

  • Has been a member for 0-1 years

Hi, in a specific post into this page http://themeforest.net/item/karma-responsive-wordpress-theme/168737/comments?filter=all&order_by=newest&page=2&term=thumbnails&utf8=%E2%9C%93 you wrote this:

“You can also completely bypass the image resizing by uploading an image that is already re-sized to the proper dimensions.”

Can you explain better? How is it possible? (Wordpress doesn’t allow upload images out from Uploads folder… and re-sizing is setting “ON” by default)

Thank you

TrueThemes

Hi, yes sure thing.

This is referring to cropping the image before uploading it to Wordpress.

So for example the “blog featured image” is 538px x 218px. If one wanted to bypass any and all image cropping scripts they can simply create their image at 538px x 218px and then upload to Wordpress.

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
jdines Purchased

Hello:

Thanks for the great theme! I do not see the options to add an image with parallax effect as shown in your training videos. I only downloaded my theme a month ago and I don’t see any option for an upgrade. Am I missing something? Have you added the parallax effect in the last two to three weeks? Lastly, why am I not being prompted to updated my theme in WP if there is a new version available. Please advise. Thanks!

Default-user
jdines Purchased

Nevermind! I answered my own question! Theme has been upgraded and parallax effect now works! Thanks again for the GREATEST theme on the market!

TrueThemes

Awesome! so glad to hear it!

Thank you so much for your kind words!

Cheers :)

Default-user
jdines Purchased

Did you happen to see my new inquiry below regarding he search bar and how to modify its appearance and placement? Please advise.

TrueThemes

Yes. Reply added. Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
jdines Purchased

I see that you’ve improved the theme to allow for ability to modify the appearance of the search bar? Where would I do this on the back end? Is it possible to make the search bar as large as I want and put it smack in the middle of my home page?

TrueThemes

Yes sure thing.

Karma 4.0.2 came with a cleaner styling of the search widget when added to top-toolbar however the widget does not currently have an admin panel for customizing it’s styling.

We’ve just hand-coded a solution for you.

Kindly use the links below to submit a Ticket on our secure HelpDesk and we’ll gladly provide the details.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hello, I just updated the Karma theme in my website and the box width of the website is a lot larger. How can I get the width back to the 980px that it was before I made the update? Thanks.

TrueThemes

(Solution to this questions is already being provided via submitted Ticket on our HelpDesk)

Cheers :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Im having a relly big issue with woocommerce :(

Firstly since updating all the karma and woocommerce none of the karma theme shortcodes work on the woo pages, all the products iv made look awful and im praying there is a solution or its going to take forever to redo the pages

the images on the woo shop page are all over the place since the karma update and it really causing me stress

The themes amazing but its a bug of some sort and really hoping it can get sorted as in the middle of a google ads launch and costing me quite a bit of money. :(

TrueThemes

(Solution to this questions is already being provided via submitted Ticket on our HelpDesk)

Cheers :)

TrueThemes HelpDesk:

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  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

HELP!! for some reason after just recently updating the woocommerce plugin none of the shortcodes are working on the entire karma theme at all on any of the pages if i deactivate the shop the shortcodes work again, the above post is mine too in same thread

really in serious need of urgent support

Can anybody help

TrueThemes

(Solution to this questions is already being provided via submitted Ticket on our HelpDesk)

Cheers :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
yegary Purchased

keep saying “purchase code is invalid” when activate the revolution slider

TrueThemes

Sure thing. We’ve responded to a few related Tickets on our HelpDesk so not sure if you still need solution but full details outlined in this FAQ:

https://support.truethemes.net/?faq=layerslider-revolution-slider-unable-to-activate-purchase-code

Thank you :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

hello sir, i just change font size by using css. now text is overlapping on slider, plz help me

TrueThemes

Sure thing we are very happy to assist.

We’ll just need to see the website in action in order to provide the proper solution.

Kindly use the links below to submit a Ticket on our secure HelpDesk so we can gladly take a closer look.

Thank you :)

TrueThemes HelpDesk:

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
HouQing Purchased

Dear my friend, thank you so much for the reply which is very very informative. The after-sale service is so excellent ! Thank God let me encountered Karma. It’s my good luck ! :)

The previous questions was solved. But now, there are still some issues hoping to get your kind instructions.

1, I’ve customized the Callout but would it be possible to add a ” send us a email ” button besides the text ? I copied and pasted the shortcode of button in the Callout box, however it just show the shortcode line, not the CTA. Could you help me.

2, The page of “Left Nav” of the demo didn’t show the left navigation section just like the Training video. I want to make a ” left navigation + 3 column portforlio” as my products page. Left navigation is the Catergory of products series. It’s the most important section of my website. Could you please help me ?

Thank you very much & best regards!

TrueThemes

Sure thing my friend.

Here is some additional info:

1. Shortcodes won’t render in the callout area however one could use the HTML equivilant of the shortcode instead. Here’s a sample of the HTML code which would add a button to that area:

<p class="footer-callout-heading">Heading goes here</p>
<p class="footer-callout-text">Text goes here</p>

<a href="#" class="ka_button medium_button medium_frenchgreen">Send us an Email</a>

2. The “Gallery Layout” can only be laid out as a ‘full width page’ as outlined in the live demo site. One could ‘fake’ a Gallery Layout on a Left-Nav template by assigning the Left-Nav page template and then using the 3-column Image Frame Shortcodes as per outlined in this sample page: http://themes.truethemes.net/Karma-4.0/pages/sample-side-nav-image-frames/

Here’s a video for setting up a Left-Nav page template: http://vimeopro.com/truethemes/karma-4/video/84432751

Here’s the shortcode to achieve 3 column image frames on that page:
[one_third]
[frame style="modern" image_path="http://s3.truethemes.net/theme-xml-content/wp-karma-4/karma-demo.jpg" description="" link_to_page="" target="" float="" lightbox="#" lightbox_group="" size="three_col_small"]

[/one_third]

[one_third]
[frame style="modern" image_path="http://s3.truethemes.net/theme-xml-content/wp-karma-4/karma-demo.jpg" description="" link_to_page="" target="" float="" lightbox="#" lightbox_group="" size="three_col_small"]

[/one_third]

[one_third_last]
[frame style="modern" image_path="http://s3.truethemes.net/theme-xml-content/wp-karma-4/karma-demo.jpg" description="" link_to_page="" target="" float="" lightbox="#" lightbox_group="" size="three_col_small"]

[/one_third_last]

Hope this is helpful for you my friend.

If you require any additional assistance please kindly use the links below to submit a Ticket on our secure HelpDesk so that we can continue to serve you most efficiently.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
CulStar Purchased

Hi there – where can I find a list of all the image sizes for the Karma theme? I am particularly interested in the jquery and jquery 2 slider image sizes, so that resizing isn’t necessary. Having said that, a comprehensive list of image sizes used throughout the them would be terrific. Thanks.

TrueThemes

Sure thing my friend.

These dimensions can be viewed within the “Featured Image” section when adding a “Slider Post” within the Karma theme.

Screenshot: https://dl.dropboxusercontent.com/u/7008416/_helpdesk/karma4-image-dimensions.png

We will also work on putting together a ‘live preview’ outlining all of the image frame dimensions.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Great looking theme!

But not working at all (yet). :) I am doing something wrong I think but have no idea what? Please help.

See: www.mijndemowebsite.nl

TrueThemes

Hi There,

Very interesting indeed. It appears the CSS is not loading in.

This could perhaps be related to the ‘Better Wordpress Minify’ plugin.

Please try to “clear the cache” on the minify plugin to ensure that proper CSS is being pulled in.

If still no luck please kindly use the links below to submit a Ticket on our secure HelpDesk so we can gladly take a closer look behind the scenes of the website. Please provide temporary login details when submitting the ticket.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Default-user

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
yidalin Purchased

People listen. If you’re thinking of purchasing this theme let me assure you that it’s all around fantastic. This is the real thing. The makers of Karma theme obviously have their customers best interests mind at every step of the way. It is easy to use, the tutorials explain everything, and the customizations that you can accomplish with it (often at the click of one button) are incredible. You can see that the theme itself is incredibly beautiful. The support is stupendous- they often replied to my questions within minutes- and they were really cool about it too. :)8-) This theme and the support of those who stand behind it are worth much more than the price. You’ll see what I mean.

TrueThemes

Thank you so much my friend! You’re kind words really mean a lot to us. You rock!

Cheers :)

Default-user
yidalin Purchased

You more than earned it. Thank you!

  • Bought between 50 and 99 items
  • Has been a member for 0-1 years
vking54 Purchased

Hi

How do I access or activate the social media icons in Karma 4.0.2 theme? By the way, It really is a great theme

Thank you..

TrueThemes

Thanks so much – we’re so glad you’re enjoying the theme.

The Social Icons can be accessed in a couple of locations:

1. Social Networks Widget: This can be added to any sidebar, footer region, or top-toolbar region. Simply click on ‘Appearance > Widgets’ and drag this widget into the desired area.

2. Social Media Shortcodes: These are used if wanting to add social media icons anywhere throughout the content area of the website. These shortcodes can be accessed by clicking the Shortcode Manager button and choosing “Social Icons”.

Here is video outlining the Shortcode Manager: http://vimeopro.com/truethemes/karma-4/video/83660038

3. Another simple method for copy/paste the shortcode is to visit the “Shortcodes > Social Media Icons” page after importing the demo content.

Hope this is helpful for you my friend.

If additional assistance is required please kindly use the links below to submit a Ticket on our secure HelpDesk so that we can continue to serve you most efficiently.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Has been a member for 5-6 years
  • Interviewed on the Envato Notes blog
  • Contributed a Tutorial to a Tuts+ Site
  • Exclusive Author
  • Author had a File in an Envato Bundle
+3 more

Hi Everyone,

Help us help you

It’s our goal to continue providing you the highest quality customer service and after purchase support. In order to reach this goal we need your help

Please continue using our TrueThemes HelpDesk for all of your support needs. This helps our multi-timezone team collaborate efficiently and respond to your questions in the best possible way.

Thank you so much for your cooperation and continued support.

We love to serve you!

Cheers :)

TrueThemes HelpDesk:

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  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Saint Vincent and the Grenadines

Are people using Contact From 7 / Yoast / The Events Calendar PRO with your Karma?

aribann

Oh what the Hell! when did the ability to search comments appear? I believe I just answered my ?s

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Saint Vincent and the Grenadines

I see this: Social Media: Vector Social Sharing Buttons (Twitter, Facebook, Google+) are there others? You need email and pinterest …

TrueThemes

Hi,

Yes there are 3 Social Sharing services (Twitter, Facebook, Google+) that behave a bit differently than the others. When these buttons are clicked the post will be loaded up as a Tweet, Post, etc.

The others work by linking to your various Social Media accounts for building a following.

The “Share” buttons can be seen below the Blog Post and the normal Social Icons can be seen in the sidebar: http://themes.truethemes.net/Karma-4.0/metro-design-style/

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
yegary Purchased

hi Need help, my dropdown menu on the main menu bar is not showing? did i miss something?

TrueThemes

Sure thing, we’re very happy to help.

We’ll just need to take a closer peak behind the scenes of the website to help determine the cause and provide a solution.

Please use the links below to submit a Ticket on our secure HelpDesk so we can gladly provide further assistance.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I am interested by your theme, but i have any questions. - Is it possible to use your theme to built private social network with possibility to give specific rights to differents customers. (like budyPress)? - If no, is it possible to use special plugin with your theme in order to built a social network ?

Thanks for your answer.

TrueThemes

Hi,

Thank you for your interest in the Karma theme.

A handful of customers have successfully used the Wishlist Members Plugin to turn their website into membership-based site. Karma is not currently BuddyPress theme.

WishList Members: http://member.wishlistproducts.com/

Cheers :)

Default-user

Hello,

Thanks for your answer but Wishlist member plugin is paying… Do you know a free plugin like WishlistPlugin ? Thanks Good day !!

TrueThemes

Apologies but do not know of free plugin for this functionality.

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