3670 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, the pricing tables shortcode seems to be missing or called something else entirely? Thanks

Default-user

O sorry, found it! :)

TrueThemes

Excellent :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I have an issue with a shortcode no matter what I do to display lightbox to operate I have an image link as well as another larger image link in the lighbox area and the image displays perfectly but each time I click on it nothing happens. as per below. No Idea what I am doing wrong.

Thanks as per below

one_half

TrueThemes

Hi There,

Thanks so much for reaching out to us my friend….we’re very happy to help.

We need to take a closer peak behind the scenes of your website to better determine the issue and provide the best solution.

Please submit a Ticket on our HelpDesk so that we may replicate the issue(s) and provide a rock-solid solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I installed the theme on my server to test it and it was working fine. But when I installed it on my client server, I could not to set some of utilities. I need to have the blue bar ( right under main menu and top of the content page that mentions to the name of the current page and the search box). Note: They used the Karma version 2.7.1 before. I don’t know if the old version effects on the new one. Please let me know what I can do to have the bar on my pages.

Thank you!

TrueThemes

Sure thing my friend we’re very happy to assist you with this.

We just need to take a closer peak behind the scenes of your website to better determine the issue and provide a solution.

Please submit a Ticket on our HelpDesk so that we may replicate the issue(s) and provide a rock-solid solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Friend.

I think about buying this themes. But first I would like to know:

Can I have a “safe area” for clients. Where can register and receive a “password entry”. Already exists in Karma or do I have to create?

Thanks for the reply. Stenio (Brazil)

TrueThemes

Hey Stenio,

Thanks so much for your interest in the Karma theme :)

Password-protected areas is indeed possible and already built into the Wordpress core.

Here’s an overview of this functionality and also a Google search for “Wordpress password protection” will also provide a variety of great information: http://codex.wordpress.org/Using_Password_Protection

Please let us know if anything else at all we can do to help.

Thank you :)

Default-user

Thank you for your response. Stenio.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Is there any way for me to make the site look exactly like this: http://demo.truethemes.net/?theme=wordpress-karma

I want to make the navigation menu and the homepage layout to be identical to your demo. Thanks.

TrueThemes

Hi There,

Creating an identical replica is not currently available however Karma comes with an automated demo-content-generator plugin that generates all of the menus and included page templates.

Here’s a video tutorial outlining the demo content setup: http://vimeopro.com/truethemes/karma-4

If still require any assistance setting things up we are very happy to help.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include temporary login details to the website for fastest response.

Thank you :)

TrueThemes HelpDesk:

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

can the submenu (when on left nav) be highlighted in blue when hover also when on the page like the regular menu?

TrueThemes

Hi There,

We’re very happy to provide guidance to your question.

Please submit a Ticket on our HelpDesk so that we may learn more about this request and provide the best solution. Kindly include screenshot or mockup whenever possible.

Thank you :)

TrueThemes HelpDesk:

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  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
mustbuzz Purchased

Hi, I have installed the skin locally, and if I turn the karma 4.0 setting on, the page for home page full width, 3D, Jquery templates are gone from template field form. Is this a bug?

Default-user
mustbuzz Purchased

and how to turn the breadcrumb off on homepage when I turn the karma 4.0 on? Cheers.

Default-user
mustbuzz Purchased

I had to turn karma 4.0 off first, choose the homepage template as front page, and turn the karma 4.0 on back again in order to remove the breadcrumb on the frontpage.

TrueThemes

Hey @mustbuzz,

We’re very happy to assist you with your inquiries.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Friends, I just purchase your magnificent theme. How do I install the WooCommerce Dummy Data. thank you

Default-user

Mais outra pergunta. friends, I just bought the template. But I can not use Slider Posts. It does not work. Accompany the video [Karma jQuery Sliders], but he does not appear. The slider does not work. I do miss something. Stenio (Brazil)

TrueThemes

Hi Stenio,

Thank you so much for your purchase and support – we really appreciate it.

We’re happy to assist you with your questions.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Default-user
friends, thanks for the feedback. Could answer me: How do I remove my email. And also the title. They always appear in place of the email and title of the visitor. See figure: https://www.dropbox.com/s/xmyva53e6im7o65/Problema%20%3D%20e-mail.png

thank you Stenio.

TrueThemes

Hey Stenio,

Yes we’re very happy to assist you with your questions.

The comments section here on ThemeForest is allotted only for pre-purchase questions and our TrueThemes HelpDesk is where we conduct all product support.

Kindly use the links below to search the FAQ/Knowledgebase and please always feel free to submit a support ticket to engage directly with our support staff.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Default-user

Hi… Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’m considering buying Karma theme or this theme http://themeforest.net/item/spa-treats-spa-restaurant-woocommerce-theme/3002682. I like Karma more because you guys seem to have more options, on the other hand the collors and apperance of the other theme are very close to what I have in mind for our website for spa.

Please have a look at the other thema I ‘ve mentioned: 1. can I get same colors/ layout elements with Karma? 2. can you help me to understand differences between Karma and the other theme?

Thanks,

Babzik

TrueThemes

Hi Babzik,

Thank you for your interest in the Karma theme.

As per your questions:

1. Yes the color scheme outlined in other theme can be easily achieved in the Karma theme. Aside from the 30 pre-built color options one can create a fully custom color scheme by either using Karma’s built-in color-picker tool or by writing a small bit of Custom CSS.

2. We did not develop the second theme so we’re unable to pinpoint the exact differences between theme features however after reviewing the other theme here is what we see: The gallery templates in both themes are slightly different, blog layouts are different, Karma has significantly more shortcodes, and Karma has significantly more page layout variations.

We hope this information is helpful. Please let us know if any additional pre-purchase questions.

Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have your theme installed under server. but it gave us a note. “Unable to create directory wp-content/uploads/2014/06. Is its parent directory writable by the server?”. is that something to do with our server?

TrueThemes

Sure thing my friend we’re very happy to assist you with this.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

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  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi, when i upload the file you send me after the purchase ” the theme files” is the website going to look like the live preview? and can i add more than 1 place for locations? thanks

TrueThemes

Hi,

Thank you so much for your interest in the Karma theme.

1. Yes, after download Karma comes with a demo-content-generator plugin. This custom plugin will install all available demo content and auto-define the menus.

Just a single mouse click and you’ve got a fully functional website with samples of all available page templates. The site will look slightly different than the Live Preview as all images are replaced with placeholder images.

2. We’re slightly confused by this question (adding more than 1 place for location) however every single page template, slider, etc can be repeated an unlimited amount of times throughout the site. For additional feedback please kindly post a link to the page in question and we’ll gladly provide feedback.

Thank you :)

Default-user

thank you for your fast reply, and what i meant about location, is , if i want to add a map for the business location, and it has more than 1 location, like the one you find in contact us page, or find us page. many thanks

TrueThemes

You’re very welcome my friend.

The default Google Map has only a single location however you might be interested in using a free Google Map Plugin for Wordpress.

A Google search for “wordpress google maps multiple locations” fires back some really great options.

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
drog1998 Purchased

Hi there,

I’m using Karma with Woocommerce and I have noticed that the ‘Frontend Styles’ option is missing for the Woocommerce settings when the Karma theme is activated.

Is this normal or a bug? it means I can’t change the button colour unless I use CSS.

Many thanks.

TrueThemes

Hi There,

Yes the Karma theme uses a custom stylesheet for WooCommerce styling which disables the color options located in the WooCommerce plugin.

A quick and easy way to modify WooCommerce and any other theme CSS is by using Firebug plugin.

Here’s a detailed outline of how to use Firebug for theme customization: http://premium.wpmudev.org/blog/customizing-your-wordpress-theme-using-firebug/

Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Why is the 4 column always has the loading circle. How can I get rid of that loading circle effect?

TrueThemes

Yes sure thing.

Here’s an article from our HelpDesk outlining the full details: https://support.truethemes.net/?knowledgebase=loading-circle-showing-in-image-frames

Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I guys i have a problem with my ipad air and my iphone, when i view my site on them the right side is about 1 inch shorter than the content, its not going all the way across, like on the pc how can I fix this thanks.

TrueThemes

Sure thing my friend.

We’re very happy to look into this and help provide solution.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I would like to receive the HTML, not in php, is it possible?

TrueThemes

Hi There,

Since Karma is a Wordpress theme it does not have any HTML files associated with it.

We do have a slightly modified version of this theme available as an HTML+CSS template. Karma-HTML can be seen here: http://themeforest.net/item/karma-responsive-clean-website-template/234990

If not planning to use the Wordpress theme and instead interested in exchanging the Wordpress for HTML please kindly follow the instructions outlined in this article and we can gladly provide refund on Wordpress version: https://support.truethemes.net/?faq=how-to-exchange-an-html-theme-for-the-wordpress-version

Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi There,

Thanks for the reply. Can I change to another model? Once the model is “non-responsive HTML”, among other differences. Can I switch to the template below:

http://themeforest.net/item/infusion-multipurpose-business-responsive-html5-/7777928

This comes in HTML?

Thank You.

TrueThemes

Hi,

Yes this may indeed be possible however we are only an author on this marketplace and did not create the product you’ve listed.

You’ll simply need to reach out to Envato/ThemeForest (they own and run this marketplace) to enquirer about a product exchange.

Envato support can be reached here: http://support.envato.com/

Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Greetings – We are trying to enable breadcrumbs from Yoast and it appears not to be functioning with the theme. Your description indicates that the theme is compatible with Yoast. Any suggestions? Thank you!

TrueThemes

Sure thing my friend we’re very happy to assist you.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users

Has anyone else had this issue? I’ve had Karma installed for several months now and the blog posts show up fine. Now, the content for the posts have disappeared. The posts are still available on the back end, but their content does not show up in any browser. I’ve disabled all the plugins and checked the posts on another theme. They work fine there, but not on Karma.

TrueThemes

Hi there, sounds very interesting my friend.

We’ve not yet seen this issue but we’re very happy to provide assistance.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I purchased the theme and I am trying to upload the demo content but I cant find any .xml files

TrueThemes

Hi There,

Thank you so much for your Karma theme purchase.

Karma comes with a super handy Demo Content Installer which does a whole bunch of heavy lifting including the XML content install.

Full instructions are outlined in the Karma Training Video series: http://vimeopro.com/truethemes/karma-4

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Pre-purchase question.

1. Can the header and footer be made transparent rather than have a color or overlay?

Thanks,

AP

TrueThemes

Hi AP,

Thanks so much for your interest in the Karma theme.

The Header and Footer come with 30 pre-set color schemes + the ability to set a custom color using point-and-click color picker.

A transparent header/footer might have an undesirable effect however the background color can indeed be “removed” with a small bit of CSS code.

Thank you :)

Default-user

Okay, thanks. If I make the header/footer transparent can I add a full page background to the wide layout and have it visible in the header and footer or are full page backgrounds only possible in the box layout?

TrueThemes

Hi AP,

Yes a background image of the body element will be visible throught the header and footer.

Custom CSS will be required to set the header/footer to transparent as well as setting the #wrapper element to also be transparent.

Thank you :)

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