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Is there anyway to speed up your wordpress template? The theme is beautiful, but the site is too slow to load, and slugish when changing pages.
It is my understanding search engines like Google will ranck websites based on how fast pages load…Is there anyway you can work on fixing this issue? Please advise…
The default theme loads very quickly with a minimal amount of load on the web server.
A slow-loading website can be caused by a variety of items such us high-res images being used, many un-unused themes/plugins installed on the web server, etc.
We’re very happy to take a closer look at your website and provide recommendations for a faster loading site.
Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.
Training Videos | FAQ | KnowledgeBase | Submit a Ticket
I’m using this theme and it’s working out great for me. I have also purchased your Sterling Responsive WordPress theme but have yet to use it. I sent you a message by clicking on your logo in the community but I’m not sure how you will reply. Would you be interested in creating a custom design for me but that you could also sell to others here? I am looking for a specific homepage design and love your backend theme-based control panel. I can send you a mockup. Let me know.
Thank you so much for supporting our products. We’re unfortauntely not currently available for custom design work.
Envato has recently opened up a marketplace for hiring freelancers. The quality of work seems really great and you might be interested in checking it out: http://studio.envato.com/
Hope this is helpful.
Hi – is there any way that the News/From the Blog block on the Home Page can be set to autoslide to show various Blog articles?
My problem is that the icons are not visible. I only see those that are predefined.
Then I put a code if it looks and another not.
Appears: [tt_vector icon = “fa-cloud-download” size = “fa-3x” border = “false” pull = ”” color = ””]
Not appears: [tt_vector icon = “fa-pdf-file” size = “fa-3x” border = “false” pull = ”” color = ””]
The link to the icon I want to use is listed icons Font Awesome.
What is the problem?
Sure thing my friend we’re very happy to assist you with this.
We just need to take a closer peak behind the scenes of your website to better determine the issue and provide a solution.
Hi there, I have an older version of the Karma theme and need to do the update but I believe that the we purchase the theme through ThemeForest Jan Pack 2013 and I cannot get an update. Please advise?
We’re very happy to help.
The Karma Wordpress Theme was not included as part of a Bundle pack. This was only a Karma Email Template included in the bundle.
If previously purchased the Karma theme on it’s own then the theme can be updated free for life by simply re-downloading from yur ‘Downloads’ section here on ThemeForest.
Here are the full details for upgrading a theme to it’s latest version: https://support.truethemes.net/?faq=how-to-upgrade-a-wordpress-theme-to-the-latest-version
just bought your Karma theme. SWEET!!
one question: how to change the font size and color on the TOP MENU.
i can’t find it in the Fonts settings…perhaps i am blind
resolved: i looked at the KB and found the answer. excellent.
and again, a really SWEET!! theme. many thanks
You’re very welcome my friend! Cheers
i reset file and directory permissions (644 for all files, 755 for directories) on my new Karma site . but when done the Karma theme 4 column home page does not show the images. i get the red check mark in IE and in Chrome the block images try to load with the spinning arrow but nothing ever loads.
this all just happened when i changed permissions. the images loaded perfect before the permission update.
I did double check and all file and all directory permissions and they are correct at 755 or 644.
help please. thank you
i have isolated the issue to:
Karma>framework>extended>timthumb>cache directory and files.
what is the proper chmod for those files within that Cache directory?
no visual composer?
Visual composer is not currently included with the theme. Thank you
Wow, I submitted a ticket to the developer and, although they did resolve my issue, the customer service rep made this comment in his reply, “Even though your request for customization help comes across quite rough and abrupt, we will be happy to give you an example code to add a background image to the main content area.” I was shocked as I simply posted the issue I was having and asked if there was a setting I could change to resolve it. I didn’t even ask for customization. Here was my request: “I want to have a background image on this page only. I have set it in the Page styling options but it is behind the content area for the page. I am using boxed layout. I need it positioned Center Center within the page content.” I guess I was supposed to say “pretty please” or something? Very disappointing.
Very sorry for this my friend.
Great theme and great support – I had 4 issues which were all resolved in good time.
Having a bit of issue with the Parallex Banner. I watched your video on how to show the banner, and it works, however the banner will not appear unless I add text to it, and the height will remain the same as the amount of text I add regardless of the padding setting. (It’s a 1920×600 banner and I’m wanting to keep the height at approx. 300px)
Hmm very interesting my friend. We’re very happy to assist you with this.
I figured it out…. I wasn’t defining the padding as being in pixels. I was putting 100 for padding instead of 100px. After adding px to the end of the number it worked perfect. Thank you!
Awesome! Glad to hear all is well! Thank you
I am trying to change Style – Primary and Secondary color Scheme for particular page – but after choose desired ones, and Applying changes, nothing happens. On the fronted, page is the same as it was before changes. I guess I am missing something (maybe there is an option which I have to switch on before that).
Also, is it possible and how to make Blog (or any other kind of pages that are included in theme) grid layout. It means, for instance 3 posts in one row, with featured images, some excerpt and More link to full article?
Thank you very much.
We’re very happy to assist you with this.
We just need to take a closer peak behind the scenes of your website to better determine why custom color scheme not showing and provide the solution.
We’re very excited to continually provide an excellent product with superb customer service to all of our users. If you have any pre-sales questions please post them here in the item comments and our team will answer them promptly.
If you’ve already purchased this product and need assistance please sign-up at our TrueThemes HelpDesk to use our ticketing system and other detailed support resources.
Thank you, we look forward to serving you!
Respect for this beautiful theme.
I have a litte issue:
I would like to link to a specific tab. I already tried to put /?tab=3 in order to target to the third tab but actually it does not show up.
Thank you very much for your help
Thank you for the kind words my friend – we’re very glad you’re enjoying the theme.
Kindly double check this article to ensure the proper URL is being used for tab-linking: https://support.truethemes.net/?faq=how-to-link-to-a-specific-tab-using-karmas-tabs-shortcodes
If all is well and still experiencing any issues we are very happy to help you with this.
Please submit a Ticket on our HelpDesk so that we may replicate the issue and provide the best solution. Please include details of the error(s) along with temporary login details to the website.
Thank you very much for your fast answer.
This is the way I already tried. Please use this link to doublecheck: I added /?tab=3 but it always shows the first tab.
Furthermore my accordion look different than in your template. I have a frame and white background. How does it come from?
Thank you very much for your help.
Sure thing my friend we’re happy to help. We just need to log into the website and see things in action to provide the best solution.
Kindly use the links posted in our last comment to reach out to us via our TrueThemes HelpDesk.
Hi great theme, been using 4 licenses for over 3 years now. I am trying to install Multi-Language feature. I bought the WPML plugin (basic version) from their website, installed it, chose the languages and I could see the language box on the site. But, it does not translate the page to different languages automatically, for example german. It asks me to translate the page into german in wp-admin. I want it to automatically translate some basic languages.
I think I have missed some steps. Can you please guide me.
Thanks so much for your continued support using the Karma theme. We’re very happy to see it’s been serving you nicely.
WPML requires that the translated text be inputted into the plugin and does not auto-convert.
You might be interested in checking out the GoogleTranslate plugin for Wordpress. This plugin will “translate pages on the fly” and does not require any pre-inputted text. Please note however that Google Translate provides “machine translation” and is not always the “proper” translation.
Google Wordpress Translator Plugin: http://wordpress.org/extend/plugins/google-translator/
Hope this helps
how do I replace the karma-jquery slider3 with parallax_banner?
I need an image to flow from left to right edge of boxed layout.
Sure thing my friend.
Simply follow the “Parallax Banner” training video on the page below for full details on adding this to any page.
I have followed the tutorial 1 by 1 for installing Karma Demo Content Generator on local using Xampp.
Please wait, Plugin is processing.
Clearing default widgets from sidebar, and pre-setting widgets.
Creating Gallery Posts
How do I solve it ? I got the lastest version .zip of karma theme.
We’re very happy to provide assistance with this.
We’ll just need to gather some more details to better determine the issue and provide a solution.
I love the theme. I am using the EventOn plugin purchased from Codecanyon with your theme. However when I use one of the EventOn shortcodes inside one of Karma’s column shortcodes I get the following text added to the screen around headings and links…[/raw] and [raw]. How can I solve this? My site is www.myathens.net/web.
Please submit a Ticket on our HelpDesk so that we may replicate the issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.
Hi, Great theme! Im looking at purchasing this theme for my client. He is a real estate developer. We wants to showcase his properties. I like your 4 column gallery. Will I be able to add descriptions under each image in a 4 column gallery? Also, when you click on a image in the 4 column gallery can it link to a page with more description and photo gallery of the property? I will really need these options available and Im hoping your theme can do this. Looking forward to hearing back from you. Thank you very much! Once again, great theme!
Thanks so much for your interest in the Karma theme.
The 4-Column Gallery can include text and links below each item. Gallery items do not have a description-page however any page template in the theme can be used for this purpose. (ie a “left sidebar” page can be used for a description, and the gallery item can link to this page)
Hope this information is helpful. Please let us know if anything else we can do to assist.
So just to clarify, An image with a description in a 4-Column Gallery CAN link to a “page” that I create with all the property details?
Thanks for getting back to me!!
Yes the description under the gallery items can include links to any other page on the website.
So only the description under the gallery item can link but not the image? Ill need the image to be able to link to that page as well…
Nope. The Image can also be linked to a page
When adding a new Gallery Item you will see a field labeled “Link to a Page”.....upon entering a URL into this field will disable the lightbox and link the image to custom URL.
Hope this helps.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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