3795 comments found

Hi, Great theme! Im looking at purchasing this theme for my client. He is a real estate developer. We wants to showcase his properties. I like your 4 column gallery. Will I be able to add descriptions under each image in a 4 column gallery? Also, when you click on a image in the 4 column gallery can it link to a page with more description and photo gallery of the property? I will really need these options available and Im hoping your theme can do this. Looking forward to hearing back from you. Thank you very much! Once again, great theme!

Evan

TrueThemes

Hi There,

Yes the description under the gallery items can include links to any other page on the website.

Thank you :)

Default-user

So only the description under the gallery item can link but not the image? Ill need the image to be able to link to that page as well…

TrueThemes

Nope. The Image can also be linked to a page :)

When adding a new Gallery Item you will see a field labeled “Link to a Page”.....upon entering a URL into this field will disable the lightbox and link the image to custom URL.

Hope this helps.

Greetings,

I am on 4.0 and am attempting to create pages. When I create a page called “Custom Boats”, I want the page to be the child of Parent page “New Boats”, but sometimes when I create a new page it doesn’t show all of the preexisting pages from the Parent drop down in the page attributes section.

I’d appreciate any help. Thanks.

TrueThemes

Hi There, we’re very happy to help.

We’ll need to take a closer peak behind the scenes of your website to better determine the issue and provide a solution.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Hey TrueThemes,

Cool theme you have here. One pre-purchase question. Is it possible for me to use the images (eg: guy1, hill1, tree, apple etc) provided in the preset revolution slider templates.

Thanks, Albert

TrueThemes

Hey Albert,

Thanks so much for your kind words my friend!

Yes the Revolution Slider displayed on the demo site was created using the included “example zips” that come packaged with the Revolution Slider.

The exact slider on demo site is included with the theme.

Thank you :)

sajoch Purchased

Hi, How can you set up the Blog Roll to show the entire article as opposed to excerpts? There is the option there but it doesn’t work!

TrueThemes

Hi There,

We’re very happy to provide assistance. All of our Product Support is conducted via the TrueThemes HelpDesk.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Good Day -

I am having a difficult time finding the CSS code to change the font and color in the Utility Bar – The part that I’d like to change is the Page title. Please advise on the easiest way to update this.

Thank you! Erik

TrueThemes

Hi Erik,

We’re very happy to provide assistance. All of our Product Support is conducted via the TrueThemes HelpDesk.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

sajoch Purchased
You asked that I go to https://support.truethemes.net and submit query.

When I submit the Purchase code, the message I get is that the account is registered under another user. But I forgot the email and password under which I registered… How can I get in?

TrueThemes

Sure thing my friend.

Simply click the “Forgot your Password?” link below the login form, or directly click the link below: https://support.truethemes.net/wp-login.php?action=lostpassword&redirect_to=https://support.truethemes.net

Thank you :)

Default-user
sajoch Purchased

As I said above, I do not recall which email I registered with as none of the emails I entered is in your system…

TrueThemes

Apologies for that.

Kindly send us an email at info@truethemes.net and we’ll gladly set you up with a new account.

Thank you :)

how do you make the content area of a page have a background image? I got the bg to have one in boxed layout, got the header and footer too but just cannot figure out how to get a bg image for the content area. I found out how to make it a solid color but thats it. I did check the forums and support site before asking here but found nothing. Thanks

TrueThemes

Hi There,

We’re very happy to assist you with this my friend.

Please kindly submit a Ticket on our secure HelpDesk so that our dedicated support staff can gladly provide assistance.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Hi guys, I would like to use this theme to make a website with three menus, two horizontal and one vertical on the left. Would it be feasible to use your left nav page as a home page in order to achieve this? The left vertical menu will have to be visible in all the inside pages and posts of the website. Thanks!

TrueThemes

Hi There,

Yes the left-nav page template can work nicely for a homepage.

Making this left-nav visible on all inside pages will require that the left-nav page template also be used on every page on the website.

The blog and blog-post pages will not have the left-nav by default. Adding this will require PHP knowledge to build custom blog page templates.

Hope these details are helpful :)

Thank you

Good morning,

I am experiencing a few issues with the way my site is rendering. In the blue-colored portion of the upper area of the landing page (above and around the slider box) there are splotches of pixelated lighter color and not a smooth gradient of blue shading up the box. This is actually happening on all of my pages and not just home.

There are also some strange gray shaded ‘effects’ underneath every picture box, the slider box and any separator line that I’ve never seen before.

Additionally, any time I’ve used a punctuation mark or special character in a word or any of my content, it’s displaying many special characters and not solely the one I’m using in that content.

Can you help? Very off-putting to see this in my site.

My url is http://htcstech.com if you’d like to take a look.

Thank you.

TrueThemes

Sure thing my friend.

Please submit a Ticket on our HelpDesk so that we may replicate these items and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Pages of Store and Product does not present Sidebar. I’ve tested all the options but are not the same as the demo of the theme. What can be happening? I’ve tested with page templates with all available options and enter information in widgets to Woo but nothing.

TrueThemes

Hi There,

We’re very happy to assist you with this.

We just need to take a closer peak behind the scenes of your website to better determine the issue and provide a solution.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

camrak Purchased

Hi. Quick question. How to setup portfolio section to have image groups hierarchy:

In simple words – we can see images in the grid layout but every image in the grid portfolio grid lead us not in to it bigger version but in to separate sub gallery wit group of images for particular project.

TrueThemes

Sure thing my friend we’re very happy to help.

Please kindly submit this question as a Ticket on our secure HelpDesk so that our support team can gladly provide the details.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

guys with the lightbox2 i use on my site works great however I cant put discripition for each image only for the first one, is there anyway i can do this in this lightbox? thanks.

TrueThemes

Hi There,

We’re happy to provide assistance.

We just need to take a closer peak behind the scenes of your website to better determine the issue and try to provide a solution.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

RyanDLC Purchased

Hi TrueThemes,

I’m currently looking to upgrade my hosting from a generic plan with GoDaddy to a managed WordPress solution from a company like WP Engine or Pagely. Most of these hosts cache their sites and serve them over a CDN.

I’m not an expert on those topics, so I wanted to double-check that Karma will run smoothly and the caching won’t present any issues with the theme or bundled plugins. Although I expect more great experiences with Karma , I know that sometimes caching can cause headaches. I want to be sure that out of the box karma will be ready to excel on a managed host that utilizes caching and other WordPress perks.

Are there any particular hosts you would recommend or suggestions for consideration when weighing my options for a managed WordPress host?

Thanks, TrueThemes! I’m looking forward to using Karma when I get setup on my new host.

Best,

Ryan

TrueThemes

Hey Ryan,

Thanks so much for reaching out to us.

WPEngine offers an amazing hosting environment for Wordpress-powered websites. We’ve had much success on their servers and its the one we highly recommend.

You can reach out to our contact over there, Colin Dowling, by using this email: colin@wpengine.com – he will take great care of you.

Thanks :)

Default-user
RyanDLC Purchased

Thank you so much TrueThemes! It’s reassuring to hear you recommend WP Engine and I especially appreciate Colin’s contact info :)

TrueThemes

You’re very welcome!

Cheers :)

Hi TrueThemes

I activated the option that the Menu is following while scrolling down a page. Since our logo is quite big, I would like to disable the logo in this menu bar. So on the top of the page there should be the logo (centred) with the menu and while scrolling down there should be only the menu without the logo.

How do I achieve that?

Best, Steven

TrueThemes

Hi Steven,

Yes this is indeed possible. Will just require small bit of CSS code.

Please kindly submit a Ticket on our HelpDesk so that we may see the menu in action and provide the best solution. Please include temporary login details to the website when submitting ticket.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

lensbreak

Wow thank you for your fast answer! The website is: test. lensbreak. com Do I really need to give you Login or can you just tell me in which CSS/PHP file I need to change something?

TrueThemes

Hi Steven,

All product support is conducted via our TrueThemes HelpDesk. We have multiple members of our company dedicated to supporting our products in the most professional and timely manner.

Please kindly use the helpdesk ticketing system using the links below to receive support for this and future support requests.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Dear team,

how can I display the “LayerSlider” or “Revolution Slider” in the featured area at the place of “Karma jQuery 2” slider? I want to keep the fancy frame from the “Karma jQuery 2” slider, but replace the slider itself.

Thanks in advance!

Best, Steven

TrueThemes

Hi Steven,

All product support is conducted via our TrueThemes HelpDesk. We have multiple members of our company dedicated to supporting our products in the most professional and timely manner.

Please kindly use the helpdesk ticketing system using the links below to receive support for this and future support requests.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Can I get some assistance on using the hooks.php file that comes with the theme so I can put AdSense in my posts and pages? There aren’t any instructions on how to do this. :(

TrueThemes

Sure thing my friend.

Kindly use the links below to submit a Ticket on our HelpDesk so that we may learn more about the details you need and provide some helpful guidance.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Hi there,

Great Theme!

I would like to float the image on JQuery slider 1 or 2 to the left instead of right.

Is there anyway to do that without touching the CSS or PHP files?

I am impatiently waiting

TrueThemes

Hi,

We’re very happy to provide you with assistance.

All product support is conducted trough our TrueThemes HelpDesk.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of any error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Default-user

It would have been easier if you told me the class or id of the CSS i need to edit.

I have submitted a ticket regardless.

Hey there! I’ve got a question before I buy the item: Is there any section for adding custom css easily to the theme?

TrueThemes

Hello :)

Yes Karma comes with a robust admin-options-panel that includes many items including a textarea for easy input of Custom CSS code.

Please feel free to give us a shout if any additional questions.

Cheers :)

Which file should I edit the template for ajsutar category of news?

I want to adjust the position of date.

TrueThemes

Hi There,

Please kindly use the links below to submit your question(s) as a Ticket on our TrueThemes HelpDesk so that our support team can gladly provide assistance.

Thank you :)


TrueThemes HelpDesk:

by
by
by
by
by
by