3499 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi,

Just a presale question, can I embed a MP4 into a page?

thanks

TrueThemes

Hi my friend,

Embedding MP4 is not built into the theme by default however you can definitely use a 3rd-party plugin to achieve this. Perhaps a google search for “MP4 Wordpress Plugin” will send you in the right direction.

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

hey there, got a another presale question for ya…. what does this theme have to do with restaurants? I type restaurant themes and this one comes up but I dont see any menu pages or anything to do with restaurants

TrueThemes

Hi my friend,

Karma is a very versatile CMS Wordpress Theme that can be used for many kinds of industries. Karma is not a restaurant-specific theme but can indeed be used for a restaurant.

In terms of Karma showing up when typing up “restaurant” we don’t control this aspect of the marketplace – this is controlled by ThemeForest.

Please let us know if there’s anything else we can do to help.

Cheers :)

dave99

does the 3d home page have the full width size image option or does it have to be text with a smaller image?

TrueThemes

Hi There,

Yes the 3D homepage templates come in full width option. You can choose for slides to have text or no text.

Hope this information is helpful my friend.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jo2jo Purchased

Hi, I just purchased the karma wordpress theme this morning and added to to my fresh wordpress 3.4.2 install (i uploaded it via the 2mb Karma.zip file inside the 40MB download, in WP admin > apearence> themes -> add new).

However the template is missing several elements. Other templates as well as the builtin templates look fine. Ive opened a support ticket on yoru support site and have not received a reply and that was several hours ago. you can see the broken template at: fibertunnel.com

please help. tks

TrueThemes

Sure thing my friend. Our Support Team responds to all inquiries within 24 hours. They’ll have you all squared away asap. Our lead support manager is based out of the US and is in EST time zone.

Please be sure to follow along the included Training Videos to get your website all setup and to become more familiar with the Karma Theme.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jo2jo Purchased

I got it working, i didn’t know about the need to take additional steps after the install of the theme. the site looks GREAT now, amazing theme and amazing value for the price. This is the easiest to change and work with theme i’ve ever used.

I feel you should put a message in the documentation.html file that points to the additional steps required in the video’s to achieve a functional template. the videos are EXCELLENT , and very easy to follow. thanks i will be buying more templates based upon how great this one has been.

TrueThemes

That’s excellent my friend. So glad to hear the videos worked out nicely for you. We’ve included a note at the beginning of the documentation pointing users to the Training Videos for most efficient theme setup.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hey man i have a question ?

i need this template but i need it to be a navy blue – its not available in your skins – will it be to hard to custom color once i buy it ? midnightblue(Safe Hex3) #000033

TrueThemes

Hi There,

Thanks so much for your interest in Karma.

Customizing one of the color schemes is not very difficult to achieve. You’ll just need to modify the existing CSS code and possible export a few custom images. A custom skin can be created within 30 min.

Please let us know if there’s anything else we can do to help.

Cheers :)

Default-user

thank you man – i will buy this and hope to have assistance in case i hit a Road block thanks!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi there. Presale question. I’d like to preview your videos before I buy, but it says I must be logged in to do that. I went to register, but it requires an item purchase code.

Any way that I can preview the videos before buying?

Thanks much.

TrueThemes

Sorry my friend. The Training Videos are only for existing customers.

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hey, menu isn’t loading in firefox? It loads on chrome and safari… please advise: http://www.jonespartyof5.com

TrueThemes

Hi There,

Yes we are very happy to assist you with this my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Default-user

just tried to create an account – gave error “purchase code has already been used.” Not sure why it’s saying that. Please fix the problem or just send a solution to the firefox issue.

TrueThemes

Hi There,

Account creation is working nicely on our end – very sorry to hear you’ve had an issue.

We’re very happy to manually create your account for you. Please kindly email us your item purchase code, desired username and desired password. You can send this info to: info [at] truethemes.net

We’ll get you all squared away asap.

Cheers my friend :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
tmws Purchased

Hi. I just purchased Karma. I have been following the videos, which are great btw. I’ve just finished through the footer video. But when I refresh the page, nothing is happening. Maybe this is in cache? I don’t have a lot of experience but know WP enough to know that I have saved the widgets properly but they aren’t displaying when I refresh the page. Also the color has changed for all pages except the home page. Can you please tell me what I’m doing wrong? I love the videos but I think there is some sort of glitch with the widgets updating or something. Thank you!!

TrueThemes

Hi my friend,

We’re very happy to look into this further for you and help you resolve.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
tmws Purchased

Correction and my apologies! I figured out what I was doing wrong. Thanks for what so far appears to be an awesome site with excellent tutorial videos. I’m not a complete beginner but it has been a while. The videos had me up to speed in no time flat. Great great great!

TrueThemes

No worries at all my friend. We’re so glad things are working out nicely for you.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands

Dear developer,

I’ve install all incl. content, but there no images and the greatest problem i have is that i have no template settings as: Homepage JQuery, 3D-1 and 3D-2. please can you help me

TrueThemes

Hi There,

We’re very happy to assist you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

Also please be sure to watch the Training Videos as they will likely have the answer to your questions.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Poland
FoxterPL Purchased

system slideshow is very poor, fix it.

TrueThemes

Hi my friend,

We’re very happy to help you with any issues you might be encountering.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands

Dear Support, I’m a dummy I think, but also after buying Pro Version of CU3ER . and searching videos and documentation i still cannot find where i can change the slider images of JQuery2 / Home 3D-1 and 2. I can send you Inlogcodes if you want please help me so i can go further with this beautiful template

TrueThemes

Hi my friend,

Absolutely no worries at all. We’re very happy to assist you.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there.

A presale question. Is there any optimization for mobile devices?

Thanks,

Bruce

TrueThemes

Hey Bruce,

There is currently no mobile version of the Karma theme.

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ronsiso Purchased

hi i having problems with the menus…

i try to direct to a page and it gives me all the text in the menu… idea?

TrueThemes

Hi There,

Wordpress by default pulls in the page’s content and adds that as the Menu item’s descriptive text. You’ll simply need to modify this description text to something shorter.

Here is an article on our KnowledgeBase with complete details:

https://support.truethemes.net/?knowledgebase=add-descriptions-to-main-navigation-items

I hope this is helpful for you my friend.

Cheers :)

Default-user
ronsiso Purchased

10X! i solved it :-)

do you have any recomandation on plugin for RTL ?

TrueThemes

Excellent. So glad to hear you’re all squared away.

We’ve had past customers us the WP-RTL Plugin with great success: ordpress.org/extend/plugins/wp-rtl/

Cheers my friend :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
dejozio Purchased

HELP … while updating to latest version of WP 3 .4.1 /// my karma theme has major issues. I’m on a Linux platform…. footer is loading above main body of page and the entire site runs like it’s in quicksand… I NEED HELP

my server company is scratching their heads…

http://mauchchunkoperahouse.com

email me at dejozio.design@gmail.com

thanks

TrueThemes

Hi my friend,

The website is loading nicely so perhaps you’ve resolved this issue?

If you need any further assistance please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
makisweb Purchased

Hey! Can play the theme in 3 or 4 different languages? Simply changing the visitor from one flag to the desired language?

TrueThemes

Yes absolutely,

This can be done via the WPML Multilingual Plugin. Karma is fully compatible with this plugin.

WPML Multilingual Plugin: http://wpml.org

I hope this is helpful my friend.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Netherlands

Does Karma come with built-in ‘hooks’ for advanced customizing?

TrueThemes

Thanks so much for your interest in Karma.

Yes Karma does indeed come with hooks for advanced developer options.

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Netherlands

Is it fully compatible with ‘WordPress SEO by Yoast’? I prefer this SEO plugin.

TrueThemes

Hi my friend,

We’ve never worked with the SEO Yoast plugin but there should be no reason for any sort of incompatibility. You should be all good to go.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Mexico

I have a question. In the Preview Demo there is a newsletter subscription form in the footer. Which plugin is this one? I want to integrate a newsletter to the site but don’t really know which to use (free if possible).

Thanks!

TrueThemes

Hi There,

The newsletter feature uses the MailChimp Plugin.

MailChimp is an amazing newsletter service that allows you to easily send out professional HTML Newsletters. MailChimp has a free account which is sufficient for most companies’ needs. (at TrueThemes we use free account)

MailChimp: http://www.mailchimp.com

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am trying to update my version of Karma (2.7.1) to the newer version of Karma 2.7.2. I’ve downloaded the theme again from themeforest, and it downloaded fine. I’ve extracted the files but don’t see the Karma.zip file to update to my current theme. What am I doing wrong? Thanks!

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