3752 comments found

Hi,

I really like the design of Karma. Question: What fonts can be used? Is it possible to get extra fonts? Does it scale with mobile devices?

Thanks! Leslie

TrueThemes

Hey Leslie,

Thanks so much for your interest in Karma.

Karma comes with Google Fonts functionality so you can choose from the over 500 available Google Fonts: http://www.google.com/webfonts

Karma does not scale on mobile devices but renders seamlessly on all mobile devices.

Please let us know if there’s anything else we can do to help.

Cheers :)

We need it to be responsive… :) Any thoughts?

TrueThemes

Hey my friend,

Karma is not responsive at this time. Our dev team is cooking up some responsive goodness for Karma as we speak. We don’t have a release date at this time but expect to see a new responsive release very soon.

Cheers :)

Default-user

I know that Karma is not yet responsive. I worked and reworked and it is an incredible work. I am sure that a lot of buyers does not know it’s true powers. But we are losing rating because the theme does not have an responsive behaviour.

Very glad to hear that you are working to do it. I am waiting with big interest the release. It will represent a very nice Christmas gift for those more than 13.000 buyers.

All the best!

TrueThemes

Thanks so much for the kind word my friend. Karma truly is a dream to work with. We’re super excited as well for the responsive gift to all our customers.

Have a great night my friend

Cheers :)

Hi,

What do you mean about “responsive” ?

Thank you

TrueThemes

Hi There,

In a nutshell, Responsive design means that the design “changes” when viewed at different screen resolutions on mobile devices.

For example, when viewed on a desktop computer 4 columns of text might be positioned next to eachother from left to right, however when viewed on an iPhone the 4 columns would be stacked on top of each other.

I hope this is helpful my friend. Please let us know if there’s anything else we can do to help.

Cheers :)

Thank you. I bought it !

Hello,

I’ve just bough the theme and wondered if theres any plans to scale it for mobile devices, It would be a great addition to an already beautiful theme.

Thanks,

TrueThemes

Yes we’re actually working on that functionality right as we speak. We don’t have a release date at this time but you can be sure it is very soon.

Cheers my friend :)

I would like to incorporate this web into karma George W. Inaugural Buttons is it possible?

TrueThemes

Yes indeed. it looks like Karma would be a good fit for that website.

Cheers :)

Hello,

wpcu3er 3D doesn’t work ?

I use wp 3.4.2

thanks for helping me.

TrueThemes

Hi There,

CU3ER works nicely with the latest version of WordPress.

We’re very happy to have a closer look behind the scenes and help you with your issue.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Rhain Purchased

Hi, Great theme! Two quick questions: 1) can you add service pages to the home page? If so is it a shortcode and where do I find it? 2) Can I add those pages to the slider? If not, how can make that happen? THANK YOU !

TrueThemes

Hi There,

Can you please provide some more info about what you mean by ‘service pages’? Are you referring to links that would link to a particular service page? Please provide a bit more details and we’ll gladly provide some guidance.

Cheers my friend :)

Default-user
Rhain Purchased

Hi, thank you. Yes I want to use the theme for my business and would like to link the slider to pages where I describe the services we offer, information about the company etc. As I understand it, the slider only links to posts, for SEO purposes I need it to link to pages. Secondly in the JQuery 2 Home page layout, you have 4 image boxes with an excerpt linked to posts, is there a way to have 7 of these boxes linked to pages, in my case service pages?

TrueThemes

Hi my friend,

Thanks so much for the additional info.

Both items you’ve listed are very possible with Karma.

1) The homepage slider pulls in posts from a category you specify. (think of these ‘posts’ as ‘slides’) You will simply create your slides and have them link to any page(s) you specify.

2) 7 boxes won’t fit horizontally but you can have a row of 4 boxes followed by a row of 3 boxes. You can choose to link these anywhere throughout your website.

Much of this is covered in the Online Training Videos so have a peak at those to help you along the way: Training Videos

If you require any further assistance please kindly submit your question(s) as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

I’d like to be able to use this theme with IP Board.

Question: are all the pages seen in the demo available in the layered PSD file?

My thanks in advance.

TrueThemes

Hey my friend,

Thanks so much for your Karma interest. The Layered PSD does not include every single page listed in the demo site. It includes: full width, blog, homepage jquery 1, homepage jquery 2, and all design elements.

Please let us know if there’s anything else we can do to help.

Cheers :)

Hello, I’ve a some troubles to install this theme…. I have tried with two different ways (upload by the .zip method and by the ftp). When I activate it I can not go back on the WP admin back office…. The page is blank. I have tried with two different navigator…. still the dame issue. Any idea ?

Default-user

Thank you a lot for your helpdesk support. Only 1 day to resolve the issue, I appreciate when, after a buy, you have someone to help you.

THANK YOU !!!!!

TrueThemes

You’re very welcome my friend!

Cheers :)

TrueThemes

You’re very welcome my friend!

Cheers :)

test

I have a simple hompage using jquery as template with a simple homepage slider.

Is it possible to insert content to appear above the homepge slider on the page and if so how please? Or does the slider always appear at the top of the page?

Thank you.

TrueThemes

Hi There,

This can indeed be done however it is not the default functionality of the homepage template. You will need to customize the PHP page-template in order to achieve.

Cheers my friend :)

My portfolio page is not creating new pages (pagenation) once it exceeds the number of images I set as max. Anything I may be overlooking? The template page just fyi is “portfolio” just for info.

Thanks in advance.

Nevermind, I figured it out. I just needed to add each portfolio image as a “New Post”. I’m an idiot… lol

Here’s another question. Anyway to create the portfolio pic without it also being posted into/onto my blog page?

TrueThemes

Hey There,

Yes you can exclude post categories from your blog from within Karma’s Site Options Panel (Appearance > Site Options > Blog Settings).

Please feel free to give us a shout with any further questions.

For future support please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can best assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Have been bulding our website usuing the excellent Karma theme we purchased and very pleased :)

Re the top menu, it is about 7cm high, is there a simple way to make it not as high so it takes up less of the page please and if so how? Thank you.

TrueThemes

Cheers my friend. We’re so glad you’re happy with everything. :)

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Please can you assist. I just purchased the Karma theme off codecanyon but cant seem to get it setup.

Every time I upload the .swf & .js files for cube slider, I get the following error : File could not be saved. There is no error, the file uploaded with success

Also, whats the easiest way to make my site look like this (style / layout) -? http://themes.truethemes.net/Karma/?style=karma-teal-grey

Regards

TrueThemes

Hi There,

We’re very happy to have a closer look and help you to resolve the issue.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Dear Friends,

Thank you for your prompt answer. Please help us out with the following:

We are having trouble uploading the theme into wordpress, we downloaded the .zip file, go into wordpress, appearance, themes, install themes, upload, select the file from our downloads folder, click upload, and it start uploading, when it gets up to 20% it crashes, the message that we get from our browser is: Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.

Thank you,

TrueThemes

Hi my friend,

Perhaps you’ve tried installing the full download package rather than the actual wordpress theme itself. This is a common error.

Installing the actual wordpress theme will resolve the issue.

Here’s an article from our Knowledgebase outlining more details and instructions to ensure proper theme installation: http://bit.ly/PNp0aa

Please let us know if there’s anything else we can do to help.

Cheers :)

pouya099 Purchased

hello, i just upgraded the karma theme and all my portfolio links are broken now also my home page banner image showing smaller in the box. i remember this was a customised CSS you gave me when i bought the theme, but looks like it does not work anymore after upgrade. is there any way i can undo the upgrade and go back to the old version i had? web URL is, http://lindasafajou.com

TrueThemes

Hi my friend,

Upgrading to the latest version should not cause any site functionality issues. Perhaps there was a recent plugin or site settings change that is causing the issue?

We’re very happy to have a peak behind the scenes of your website and help you to resolve.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Dear Guys:

Unzipping worked, but we where only able to upload the child theme (we did this as per the error described next), when uploading the main theme it goes up to 99% and then when get the following message:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@lexpanama.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Your thoughts please?,

TrueThemes

Hi my friend,

We’ll need to have a closer look behind the scenes to determine the issue and help you resolve.

Please kindly submit your issue as a ticket on our secure HelpDesk so that our dedicated support team can further assist you. We’ll get you all sorted asap.

Thanks so much.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Hi there, I am trying to insert videos into theme, is there a way to not have them play when page is opened? I would like to have visitors hit play if they would like to view it and not have it auto play. Thanks!

TrueThemes

Hi There,

Yes this setting is generally done from within the website where you’re grabbing the video from. (ie. Youtube or Vimeo). You can generally turn of ‘auto-play’ and this will make a slight variation to the embed code that they provide.

If you require any further assistance please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

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