3668 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
etherpud Purchased

I’m having trouble getting my custom site icon to display correctly. It uploads, but it doesn’t seem to stay. The builtin icons work great, but they aren’t exactly what we’re looking for.

TrueThemes

Hi There,

We’re very happy to assist you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
davaopro Purchased

hi, how do i add comment box in each post and page? my site is decahomes.info? thanks

TrueThemes

Hi my friend,

We’re very happy to assist you.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years

Does this theme support BuddyPress????

TrueThemes

Hey my friend,

Apologies but Karma is not currently a BuddyPress Theme.

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

So this is not responsive? Is there a mobile activation setting? Or will I have to recreate a mobile website?

TrueThemes

Hey my friend,

Yes Karma is not a responsive design. The site will render perfectly on all mobile devices but will not serve up a separate mobile design.

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
xTempx Purchased

Hi, firstable I’d like to say “thank you” because you made a great job with this theme, I’m working on it and it’s so dynamic and well-done.

I’d like to ask one information about the Form Builder: I can read that it allows users to send messages directly on the Wordpress Dashboard. Is it possible to modify the Form Builder in order to send messages directly to an e-mail adress (for example, to send a message to test@website.com)?

Thanks a lot for your attention, have a nice day

TrueThemes

Hey There,

You’re very welcome my friend. We’re so glad you’re enjoying the theme.

Yes the form builder already has a built-in feature allowing you to send the emails to one or multiple email addresses.

When you’re in the form builder you’ll notice a 2nd tab at the top called “Email Notifications”. This is where you can enter your email address and specify a subject line for the email.

Cheers my friend :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
TrueThemes

Hi There,

Yes many Karma customers have used the Cart66 E-Commerce plugin with great success (http://cart66.com). Also an upcoming release of Karma will be fully compatible with WooCommerce.

Cheers :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
gcweb Purchased

Hi, I’m currently using the “jQuery Slider Post Category” for the home page, but for some reason the entire text and additional images that I have inside the post are all showing up inside the slider? I have tried adding the “more” tag to limit the amount of text but this doesn’t seem to work? even on the category page itself it still doesn’t allow for the “more tag”... Can you please let me know how I can go about fixing this? as the home page is looking really silly with all of the text and images showing over the rest of the page!

Cheers!

TrueThemes

Yes we’re very happy to assist you.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States
Staccs8 Purchased

Hey, All! I love this theme and am always looking for ways to help others out where I can; and If I find something useful, I always make sure to post. Though to be honest, since I have a bad issue remembering things, I like to think I can always come back here and find something I left behind! Anyways, for all you e-commerce fans out there, the easiest way to build your e-commerce site using this theme is by implementing the Cashie System. I am not getting any promotions, and you can tell from my badges that I actually purchased this theme, so check it out yourself at www.cashiecommerce.com Hope this helps!

TrueThemes

Hi There,

Thanks so much for sharing this info with the community.

Cheers my friend :)

  • Bought between 10 and 49 items
  • Europe
  • Has been a member for 3-4 years
RTec Purchased

Hi there,

I use this wunderfull theme for 2 website’s, but …...... what is the reason to keep the message in the message box. Is there a solution to remove/change this, otherwise i must everytime cleanup the message that is been used by the contact form.

regards

TrueThemes

Hi There,

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Exclusive Author
  • Mongolia
  • Sold between 1 000 and 5 000 dollars
  • Has been a member for 2-3 years
  • Bought between 50 and 99 items

Amazing design, good luck with sales!

TrueThemes

Thanks my friend :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

I’ve got a problem with the Facebook link in the social widgets. Right now instead of linking to Facebook i.e. http://www.facebook.com/page as it should, it link to www.domain.com/page…

Please check www.ameritelinc.com to see.

Thanks.

TrueThemes

Hi There,

Yes we are very happy to assist you with this my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi there, Thanks for the great theme!

I’d like to make a post grid where thumbnails and titles from posts are displayed in a grid. I see it on your demo site’s short code page towards the bottom. (http://demo.truethemes.net/Karma-Wordpress/) But I didn’t find a short code for it. How do you do this?

Also, my client does not have images big enough to be shown as featured image (full width) for the posts to be pulled into the grid. Is there a way to get around this?

TrueThemes

Hi There,

The simplest way to display a grid of images is to use one of the “Gallery” page templates. These templates will pull in posts from a specific category and format them nicely in grid format. Here is an example gallery page: http://themes.truethemes.net/Karma/portfolio/4-column

We’re slightly confused by your 2nd question. Is it possible to please provide more details and possibly a screenshot so we can better assist?

Thanks so much

Cheers :)

Default-user

Hi guys, Thank you for your quick response.

Here is the URL : http://hawaiisurfboardfactory.com/shapers-jp/

My questions are: 1. When you click on a portfolio item, the image is stretched wide. But I don’t have larger images. What can I do?

2. Even when I put excerpt text, the portfolio shows full text. How can I fix it? If excerpt can’t be pulled in, an alternative for me is not to show body text on the portfolio and show it when you go to the post.

Thank you so much for the support!

TrueThemes

Hi my friend,

We’re very happy to assist you.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

A stunningly sleek WordPress theme complemented by exceptional customer support.

After doing a fair bit of research, I finally decided to go with my first choice and I’m glad I did. The theme is easy to stylize and configure via the Site Options and the 100+ short-codes offers a multitude of professional page layout variations. Customer support was also a big concern for me. Having said that, the folks at the TrueTheme Helpdesk are exceptionally good at what they do. Whatever issue I may have is promptly responded to with a detailed solution in a friendly, informative and professional manner.

Thanks again guys and keep up the good work! :)

TrueThemes

You are very welcome my friend. Thank you so much for your kind words.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, How long it’ll take you to get Karma compatible with WooCommerce? Thanks! Alex, Spain

TrueThemes

Hey Alex,

We don’t have a tentative launch date at this time but our development team is hard at work and you should see the WooCommerce release within the next week or so.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

How can I change contact information in site-map page I found php code below <?php echo $sitemap_column3; ?> there is now

Contact Email: you@yoursite.com Mobile: 444-555-6666

I want to change this

TrueThemes

Sure thing my friend.

Please follow this tutorial in our KnowledgeBase for full instructions:

https://support.truethemes.net/?knowledgebase=edit-sitemap-contact-info

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

If I was to purchase karma, I am wondering. Is the banner height and width fixed, or if I put a banner photo on the home page, can I make it a different height (taller). Also can I make it render like the JQuery banner where it overlaps the colored area and the white area at the top of the page?

TrueThemes

Hi my friend,

Thanks so much for your interest in Karma.

The banner currently has a fixed height and width as displayed on the Live Preview site. You can indeed customize this to a different height/width you will just need proper CSS coding knowledge in order to do so.

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m split between this theme and Sterling, though I much prefer this theme visually. My only interest in Sterling was the mobile-friendly feature, which I’d love to see on Karma. Is there a plan to make this mobile/responsive in the future?

TrueThemes

Hey There,

Thanks so much for your interest in our themes.

Yes we do have plans for making Karma responsive in the near future.

Cheers my friend :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States
ruharvey Purchased

This theme is amazing and works really well. They have awesome customer support. I have bothered them with some silly questions and have always been answered back with 24 hours. Sometimes within only a few hours! I would highly recommend them if you are looking for a easy and powerful Wordpress template.

www.halfpricepawn.com

TrueThemes

Thanks so much my friend!

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi,

I have this theme installed on my wordpress but there seems to be a picture stuck on each page which i cant get rid of although you cant see the pic just outline, its not in the media pages either. Any ideas people?

Also how do you set a particupqr page to my homepage as i deleted the main original to try and get rid of the pic?

Heres the website: www.fairhurstcleaning.co.uk

Thanks

TrueThemes

Hi my friend,

We’re very happy to have a closer look and help you to resolve.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I’m very happy with this purchase, but I can’t seem to figure out how to create a Portfolio/Gallery page similar to the one from the demo site. Basically I need a few different tabs on top to load different Portfolio categories, when I click on first tab I need to load Portfolio 1 posts, on tab 2 I need to load Portfolio 2 posts and so on. How do I create the page in order to achieve this?

I was able to create the tabs, but can’t assign different categories to each tab. Or I could create different pages for each tab, but how do I make a link to each tab?

Thanks M.

TrueThemes

Hey M,

We’re very happy to assist you with this.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

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