3793 comments found

Pemdisc Purchased

Hi, I have used your template – and absolutely love it! But now I have the white screen – ouch! I can still see the website on a mobile (I have wptouch installed) however not with this theme – I am a complete novice on why I have this screen – would it be related to upgrades to your template and if so pls point me in the right direction! Cheers and many thanks! Toni

TrueThemes

Hey Toni,

We’re very happy to help you resolve this issue. We’ll just need to take a closer look behind the scenes to help you determine what’s causing the issue.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Having Photon enabled in Jetpack causes this theme to break in all browsers. Is there going to be a fix for this?

TrueThemes

Hey my friend,

Yes indeed. The new version of JetPack plugin comes with a form builder very similar to Karma’s form builder and causes the error.

The fix is very simple. Before activating the JetPack plugin simply disable Karma’s form builder from within the Site Options Panel. (Appearance > Site Options > Forms)

Hope this is helpful for you.

Cheers :)

Default-user

Thanks – that sorted it :)

TrueThemes

Excellent.

Cheers my friend :)

Is there a way for me to change the color palette to match my company colors?

TrueThemes

Hi There,

Yes you can absolutely modify the design to match your corporate colors. This is a very common modification from our customers.

Modifying the colors is achieved by entering CSS into the Custom CSS section of Karma’s built-in Options Panel.

Please let us know if there’s anything else we can do to help.

Cheers :)

Default-user

Thank you very much.

Can you change styles to specific pages in the theme or is it one color style for all, there’s no way to customize so one page has the blue color style and another has orange?

Thanks!

TrueThemes

Hey my friend,

This functionality is not currently built into Karma however we’re working on a new release which does indeed include this functionality. The new release gives you the option to choose color schemes on a per-page basis. We plan to launch the new version by the end of the week.

Cheers :)

marcusgrip

Hey! That sounds awesome. Are you sure that this will be in the end of the week or it’s just a plan and you will see? It’s that your theme seems great for a client but we need different colors for different pages. There’s no way through coding to change it until you have made the update?

I’m using U-Design and I could easily change background color with some CSS style code. Possible through your theme too until I can change styles with the update?

TrueThemes

Hi There,

Yes the new version will definitely be submitted to ThemeForest by the end of the week. (sometimes they take 1-2 days to post new updates)

As per the custom CSS , you can indeed modify the theme as it is now with custom colors, etc on a per-page basis. The new version of Karma is going to make this far easier as when you’re editing a page there are dropdown’s for color scheme, background color, boxed layout, etc.

Please let us know if there’s anything else we can do to help.

Cheers :)

Rhain Purchased

Hey, great theme, I really, really love it. I’m having an issue in firefox with the right sidebar not warping the text properly you can see it here: http://tinyurl.com/bnmtexa Please let me know if you have any suggestions as to how to fix this. Thank you! :)

TrueThemes

Hi There,

We’re very happy to assist you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Rhain Purchased

Ticked submitted, awaiting your response.

I’ve noticed that the sidebar appears to be quite narrow (about 180px or so). Is it possible to create a wider sidebar to accommodate capture forms and the like that fit better into a 250px width?

Secondarily, I’ve noticed in some of the examples that others have placed a large image in the background of the site in lieu of the color bands…how is this accomplished?

Thanks, very nice theme.

TrueThemes

Hi my friend,

Thanks so much for your Karma interest.

You can indeed customize the width of the sidebar you’ll just need to input some custom CSS into Karma’s powerful built-in Options Panel.

As per the color bands, we’re not quite certain what you’re referring to. Can you kindly provide a screenshot or example link so that we can further assist?

Thanks so much

Cheers :)

amboss Purchased

Template is a big disappointment for me. There are tons of better featured templates. I am very regretful after looking into the template. At least there maybe a free slider in the project. Also I have seen no google maps integration. After paying I was expecting such features. I have found them in cheaper templates and expected for this template also.

Final note: Please reconsider buying this template, my advice do not buy, you will find better featured templates.

TrueThemes

Hi my friend,

Truly sorry to hear about your disappointment.

Karma is extremely feature-packed but perhaps it just doesn’t contain specific features that you are after? Google Maps integration is extremely straight forward. We’re very happy to assist you if you’re in need of any assistance.

I hope that you’ve watched the training videos and worked with the theme for a at least a little bit, as you will soon find that Karma is extremely feature-packed and user-friendly.

If there’s any assistance you need please feel free to reach out to us via our Secure HelpDesk. We’ve got a dedicated team of people here to assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Default-user
amboss Purchased

OK I admit I was a little bit rushed to react, now I am getting more familiar and the theme is getting nicer when you get used to it ;)

Thanks to all team, you may totally dismiss my original comment.

TrueThemes

No worries at all my friend. We’re so glad the Karma theme is growing on you.

Best of luck with the rest of your website build.

Cheers :)

Excellent Job Mr & Splendor Work :)

TrueThemes

Thanks so much my friend! Cheers :)

Love this template. I just need to lift up the logo a touch. http://www.urbanhairandbeauty.com.au

TrueThemes

Hi There my friend,

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Hi, I am impressed with the quality of your template. Is it possible to shift the main navigation to the top block and place a full width banner where the logo is? Thanks in advance, Mohan mohan@pixels.net.nz
TrueThemes

Hey Mohan,

Thanks so much for your kind words and interest in Karma.

When it comes to a Wordpress theme, anything is possible, however the items you’ve listed are not built-in so will require a small bit of coding modification. If you’re familiar with HTML /CSS/Wordpress it will be a very simple customization. If you’re in need of expert coding assistance we highly recommend the WPQuestions community: http://www.wpquestions.com

Please let us know if there’s anything else we can do to help.

Cheers :)

I wish that all of the WordPress themes were as user-friendly and had great explanatory videos / documentation as the Karma theme!!!! :D Thank you tons, ciao

TrueThemes

Thanks so much for the kind words my friend!

Cheers :)

Hello

I have installed the them, and everything works ok, but when I add a widget to the right sidebar, it does not show up

If I add the same widget to the header area, it works fine

Ill PM you admin details to have a look at, as that site has a developer only plugin

thanks

Jody

TrueThemes

Hey Jody,

We’re very glad to assist you.

I see a ticket with similar description posted on our HelpDesk. Please just give us a quick shout back and let us know if you did indeed post a ticket on our HelpDesk.

If you haven’t posted a ticket already, Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Hi, I`m using this template here http://abeauty.ro/ , but how I can make the post text to be just in the slider, not on all over tha page?

Thanks, Gabriel

TrueThemes

Hey Gabriel,

We’re very happy to help you with your inquiry.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

rmac Purchased

Hello,

Trying to recover my password to access support but it keeps saying my email address is invalid. I emailed TrueThemes using the contact form on your themeforest profile page. Please assist in this issue, thanks.

Regards,

Ronell

TrueThemes

Hey Ronell,

So sorry to hear that you’re having issues retrieve the login details.

Please just send us an email with your email address and username (if you know it) and we’ll gladly email you back with your username/password. You can email the details to info [at] truethemes.net

Thanks so much my friend.

Cheers :)

rmac Purchased

Awesome thanks! :)

hello, great support through the ticketing system

regards

Jody

TrueThemes

Thanks Jody! You rock! :)

Hi! Have you made the update yet so every page can have their own color template and be customizable?

Thanks!

TrueThemes

Hey my friend,

We’re very close to the launch of the new version of Karma. The new theme is all buttoned up and we’re right now in the final stage of testing and optimization. Should only be a few more days before the release. Thanks a lot for your patience – this new version is absolutely rock-solid.

Cheers :)

trivoit Purchased

Do you think that you make an update and add an “Responsive option” for this Theme?

TrueThemes

Yes absolutely. Our team is actually in the final stages of testing and optimization for an all new Karma version which includes a Responsive Design as well as a whole bunch of amazing new features. Should only be a few days now before it’s ready for dsitribution.

Please feel free to follow us on Facebook or Join our Mailing List so you can be notified right away when the new version becomes available. (no worries our mailing list never spams, only provides info when new products and releases are available)

Mailing List: http://bit.ly/OxtS1w

Facebook: http://www.facebook.com/TrueThemes

Please let us know if there’s anything else we can do to help.

Cheers :)

To all of our customers in the United States:

We wish you a very safe and happy Thanksgiving holiday.

Blessings to you and your family.

Cheers :)

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