This author's response time can be up to 1 business day.
I will be purchasing this theme tomorrow and wanted to ask … will there be any challenges in having both myself and my website guy using the same purchase code so that we can both have access to your support site? Thanks!
Also, I know you submitted the coding to Thereforest for the responsive upgrade on 12/8 and saw in a thread that it might take 5 days for Themeforest to update this site … it’s been 8 days:) Will what I Download tomorrow be the responsive version (just so I know. I understand the free updates)?
Finally, this theme will be installed at salesresultsllc.com but, we will be moving the site it to a new domain name, adaptive-business.com once we have it set up. The existing site, salesresults, will no longer be active. In other words, your theme will only be used at one site. Might be a stupid question but, does this present any challenges in terms of your licensing?
Hi my friend,
Thank you so much for your Karma interest.
As per your questions:
1. There will not be any issues with your support account. You and your web developer can share the same login details to submit tickets on our HelpDesk.
2. We’ve been having some troubles with Envato on posting the new files. There were some licensing issues that popped up (which are fully covered on our end) and they are doing their due diligence to ensure everything is in order. It’s currently out of our hands but we’re hoping that Karma 3.0 should be available to the public very very soon.
3. Yes every purchase comes with free updates for life. Anytime you have one of our themes installed and there is a new update you will be notified via your Wordpress Dashboard of the new update. You will then simply download the latest files from ThemeForest and conduct the update. Full update instructions are provided within the WordPress Dashboard.
4. Not a stupid question at all The ‘Regular License’ is valid for a single website. If the Karma theme is used for a single website which is accessible by 2 different domains this is perfectly OK. As long as salesresultsllc.com and adaptive-business.com have the same exact content and point to the same exact web server than purchasing one license is perfectly OK.
I hope this information is helpful for you. Please don’t hesitate to give us a shout with any further questions.
Thank you and I have now purchased the theme:)
i would like to create a gallery with 10 photos. do i need to create 10 posts with each post setting to an individual featured image or is there any shortcut to it (eg. upload all images in a post)? thanks.
We’re very happy to assist you my friend.
All of our Product Support is conducted via our TrueThemes HelpDesk.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
TrueThemes HelpDesk | Training Videos | KnowledgeBase
Thanks so much
Can i just say a big thank you to the guys here.
Ran into a few issues regarding sidebars, although probably my fault for not reading the documentation, but first class support and very rapid on the response.
00.52?? do you guys ever sleep?
i must have some of your coffee!
Keep up the great work!
You’re very welcome my friend! Thanks so much for your kind words.
I would like to buy your template but it seems impossible. I am trying paypal and each time i hit the button it tells me the following:
Sorry – your last action could not be completed
If you came to this page from another website, please return to that site (don’t use your browser’s Back button) and try again.
Am I doing something wrong? My paypal is perfectly fine. Also is this template compatible with wordpress 3.5? thanks in advance and I hope to purchase this as soon as possible for my new web design
Thanks so much for your interest in Karma.
- Yes this theme is fully compatible with WordPress 3.5
- You may need to reach out to the Envato Support Team if you’re still running into issues trying to purchase.
We don’t actually run this marketplace so we are unable to do anything on the purchasing front. Envato runs this marketplace so they will be able to further assist you with any purchasing issues. You can reach out to them via: http://support.envato.com/
Please let us know if there’s anything else we can do to help.
i realize this is ‘anti-blog’ to do such a thing, but can someone tell me:
1) what code to manipulate or eliminate in order to stop my post titles from being hyperlinked to the single post itself?
2) in what file (index.php, page.php, etc.) does that code reside?
i have read MANY posts online that tell people how to do this, but it is never the Karma theme. therefore, i can’t find the correct file – to find the code.
i am using the Wordpress as a web site editor, not an actual blog. therefore, my “posts” are actually just “articles” and such (from admin only, no one else).
We’re very happy to assist you with your inquiries.
Thank you for your great theme. I had a look at its live preview and I purchased the theme. But when I try to install it, wordpress says :
The package could not be installed. The theme is missing the style.css stylesheet.
Do you possibly know what I am doing wrong?
Thank you in advance
(please see our response to your additional question below)
Just to explain more
I tried uploading the zip file of the theme from wordpress directly and it gives me that answer. I also tries uploading the unzipped file via Filezilla but it still says the theme is broken and needs stylesheet and template.
Even I tried uploading it after unzipping the folders called Karma; and Karma child…
Still no results.
Hope to hear from you
Thank you very much
It sounds like you are perhaps trying to install the themeforest download package rather than the actual theme itself.
Here’s an article article from our KnowledgeBase outlining more details about this error: https://support.truethemes.net/?knowledgebase=theme-install-failed-the-theme-is-missing-the-style-css-stylesheet
If you require any further assistance please kindly submit a ticket on our HelpDesk and we are very happy to take a closer look and get you all squared away: https://support.truethemes.net
I have just purchased this great Wordpress theme. I unziped the file and followed the instruction inside the Documentation and installed only the file Karma.zip. It went well and uploaded it. My question is what about all the other files inside like 3D Sliders or Karma-Child-Theme. Do I have to do anything else?
Thanks in advance.
Thanks so much for your Karma Purchase. We’re very glad to hear everything is going smoothly for you.
You don’t need to take any further action for installing the theme. The Child Theme is provided for users who wish to make significant coding changes to their theme. You can learn more about Child Themes here: https://support.truethemes.net/?knowledgebase=child-themes-explained
The files within 3D Sliders folder are only required if you plan to use the 3D CU3ER slider within your website.
Everything related to this theme is covered in full detail in the online Training Videos: Training Videos
Please feel free to give us a shout if there’s anything else we can do to help.
First to the user above (AMIRIO), you have to also extract the sub folder named “Karma” within the “karma wordpress theme package”. That should enable your css and tempalte.
Now a qucik question. I managed to buy the template (used different browser and paypal worked just fine) and so far everything looks great apart 2 things.
1) It seems that while I have chosen a template for the index page, it is impossible to choose a different template for other pages. I tried a few, updated but pages still look the same. is this normal?
2) On your contact page with the iphone plug in, I add my social network links but each time I save it there is my domain name links followed by the social media (example: I add www.facebook.com/xxxx for my facebook page but when I click I get directed to www.mywebsite.com/www.facecbook.com/xxxx
any advices would be appreciated!
Hey my friend,
Thanks so much for your assistance to the community – we really appreciate it!
We’re very happy to have a closer look at your website and assist you with your inquiries.
Thank you very much for your help and answer both (akronsound) and the TrueThemes team. It seems like I was so excited to work with this wonderful theme that I forgot to even read the documentations page
You’re very welcome my friend. We’re so glad you’re pleased with everything.
Thanks for letting us serve you.
Are there still problems with Envato, to download Karma 3.0 ? I try to download the new responsve theme, but the files are still the old one.
Yes very sorry the new files have not yet been posted. We hope to have them posted very very soon. You’ll be notified via your WordPress Dashboard as soon as they become available.
Very sorry for any inconvenience.
Cheers my friend
I am new to wordpress and i just purchased your theme. I was able to upload the theme from the zip file. However, I am having trouble being able to put up a slider on the home page. I have tried to upload the 3D slider as a plugin from the zip file but it will not upload. I would also like to know how to put up the jquery2 slider a well.
I’d just like to say that this is 1000% the best theme I’ve bought to date. It’s very well explained, feature rich and well supported. Kudos to the developer…my site looks AWESOME!
Thanks so much for the kind words my friend. We’re so glad everything is working out nicely for you.
I just bought your Sterling theme and really love it. I was looking at this theme now because I don’t want to use the same theme.
I only want responsive themes though. Do you have any plans to release a responsive version of this soon?
Yes a responsive version of Karma will be available very soon. We submitted the files nearly 10 days ago but ran into some issues. The new files should be posted very very soon.
Please feel free to join our mailing list to be notified of the new release (no worries we never spam and only send out notifications of new products)
TrueThemes Mailing List Signup: http://bit.ly/OxtS1w
Help! All of a sudden on any of my articles that have comments, there are big white boxes over the entire article! please help! This only happened after I upgraded to wordpress 3.5!
This is a huge problem for me! Help! =)
We’re very happy to assist you and get this resolved.
QUisiera saber si es posible obtener este tema KARMA traducido al español y si alfuno de ustedes puede ayudarnos a que este comentario llegue a las manos apropiadas para poder comprar este tema llamado KARMA pero en español para WordPress 3.5 en español.
Gracias por la ayuda que alguien pueda prestar
Islas Canarias, España
Karma no viene como un tema pre-traducido en español, pero es totalmente compatible con WPML y listo para ser traducido a cualquier idioma.
Usted puede aprender más acerca de la WPML aquí: http://wpml.org
Por favor, háganos saber si hay algo más que podamos hacer para ayudar.
1. Does Karma include the xml file of the demo site?
2. Does Karma feature per page styling?
Thanks for your response.
Thank you so much for your interest in Karma.
In response to your questions:
1. Yes Karma comes with an XML file for easy import of demo content. The XML content includes all relevant page and content types and is the perfect starting point for following the training videos and setting up your website.
2. The next release of Karma (Karma 3.0) has the ability for per-page styling. We’re working with Envato to get the new files posted as soon as possible. They should be available any day now.
My Thumbnails on the home page of www.irishbankruptcyuk.com stopped working abruptly. They were fine!? Error when you try view one is:
“Warning: touch() [function.touch]: Utime failed: Permission denied in /home/irishban/public_html/wp-content/themes/Karma/truethemes_framework/extended/timthumb/timthumb.php on line 469
Warning: Cannot modify header information – headers already sent by (output started at /home/irishban/public_html/wp-content/themes/Karma/truethemes_framework/extended/timthumb/timthumb.php:469) in /home/irishban/public_html/wp-content/themes/Karma/truethemes_framework/extended/timthumb/timthumb.php on line 418
A TimThumb error has occured
The following error(s) occured:
Could not create cache clean timestamp file.”
At first glance it sounds like perhaps a setting on your web server may have been changed by your hosting provider and causing the issue.
We’re very happy to take a closer look behind the scenes and help you to resolve.
I saw a post nearly two weeks ago that you had submitted Karma version 3.0. I didn’t see any update in Wordpress and your help desk says there is no such version, 2.7 is the latest. Any release date for 3.0? Looking forward to using WooCommerce with your beautiful template.
Yes very sorry for the inconvenience. We ran into some licensing issues with Envato and it’s been taking a long time to get the new files posted. Everything is all good, all licenses are accounted for, and we’re just waiting for the new files to now be posted. Truly sorry for any delay. You’ll be notified via your Dashboard as soon as they become available.
Thanks so much for your patience.
Hello, is it possible to change the width of the sidebars?
The sidebars are to small. I like to change the width to 300 px so I can install a facebook plugin widget.
Love the theme upgrade!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23