3706 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Wild shot in the dark, but thought i’d ask: any possibility of having the new update emailed directly?

I was hoping to take advantage of the holiday break and upgrade this to utilize my woocommerce store. Envato is killing me here. ( :

If not, no big deal. Just thought i’d ask.

Thank you.

TrueThemes

Hi There,

Very sorry but we’re unable to directly send any files to our customers.

We are under contract with Envato/ThemeForest and are unable to distribute the files outside of their marketplace.

Really sorry my friend.

whitefieldseminary

I kinda figured you were under some restrictions. Perfectly understandable. No problem.

Thanks for the quick response! Happy New Year!

TrueThemes

Thanks so much! Happy New Year! :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

This is a beautiful theme, I’m surprised there aren’t more comments and discussion about it. I am debating between purchasing this one and your Sterling theme. I like the gradients in Karma, but I like the icon shortcodes in Sterling. Any chance of getting those icons and stock images into Karma?

TrueThemes

Hi There,

Thanks so much for your kind words my friend :)

Very sorry but we do not have plans to add the Shortcodes from Sterling into the Karma theme.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Dhenig Purchased

Hi,

A couple questions….

1. How do we get rid of the “facebook” word on the bottom right of our theme? http://i.imgur.com/34eit.jpg 2. How do you center the logo and the buttons at the top? http://i.imgur.com/q0xsJ.jpg 3. How do we get these four boxes with text to show up below the slider? Also, can they be pages and not posts. The client doesn’t want to use a blog or post on the site. http://i.imgur.com/CqL9Y.jpg 4. How do we get the bottom to look like this? What are the exact names of the widgets and what sections to put them in? http://i.imgur.com/QdGgp.jpg Thank you so much! windskysun2003@yahoo.com
TrueThemes

Hey my friend,

We’re very happy to assist you with your inquiries.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 1-2 years
heirnee Purchased

I just want to thank you for creating this beautiful theme with so many page templates that we can choose. Also, the ability to use the child theme is a big benefit for me.

TrueThemes

You’re very welcome my friend.

We wish you a very happy new year.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi:

I purchased Karma just prior to the update, and my web designer is almost finished with my site. I reviewed some of the other comments/answers, and I see that we’re supposed to be able to download the update. But, sorry to be a bit dense in this regard, when I log on to my themeforest account there is no mention anywhere of the update, and I’m not clear how to have my designer download the update. What am I missing? A quick step-by-step would be really helpful, if you please.

Thanks.

TrueThemes

Hi There,

Absolutely no worries at all my friend.

Update notifications are not available from within ThemeForest account however a notification will be displayed by the Karma theme within your Wordpress Dashboard.

The latest files have just become available within the past few hours so it’s likely that the notification has not yet been posted within your Dashboard (sometimes takes up to 6 hours for notification to display)

Upgrading simply involves re-downloading the files from your ThemeForest account and using these files to upgrade the theme on your web server.

Here’s an article from our KnowledgeBase outlining how to update your theme to the latest version:

https://support.truethemes.net/?knowledgebase=how-to-upgrade-a-wordpress-theme-to-the-latest-version

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Has been a member for 1-2 years

Hi,

When I try to upload the upgrade it doesn’t work. At the end of the process I receive an error with a question if I want to try again.

Is there an way to resolve this?

TrueThemes

Hi There,

We’re very happy to assist you my friend.

Perhaps you are trying to install the entire download package rather than just the theme itself?

Here’s an article from our KnowledgeBase outlining a solution to this common mistake: http://bit.ly/UCnnx6

If you need any further assistance we are very glad to take a closer look at your website and get you all squared away. Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Just want to give those considering purchasing this Karma WP Template a heads up that aside from being a great professional template to use, the True Themes HelpDesk is amazing. As a newbie website developer, they were able to help me with numerous issues and in no time I had the site up and running. They even responding on Xmas!

TrueThemes

Thanks so much for your kind words my friend! You rock!

Cheers :)

  • Bought between 10 and 49 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 2-3 years

Any chance the theme will be hi-res?

TrueThemes

Hi There. Retina devices are still in their very infant stage so we don’t have immediate plans for this however you might be interested in checking out a plugin such as WP Retina 2x: http://wordpress.org/extend/plugins/wp-retina-2x/changelog/

Please give us a shout if there is anything else we can do to help.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Glad to see the responsive update is out!

Regarding responsiveness – with Sterling, the menu bar becomes a convenient pull-down menu on smaller screens/smartphones. On Karma, the menu bar becomes a small unlabeled icon, which is click-expandable.

I actually didn’t notice the icon until the 3rd time I loaded the live preview on smartphone mode. It’s doesn’t seem as noticeable/user intuitive as the Sterling approach (combined pull-down menu).

Is there any chance the pull-down menu method from Sterling can be used on Karma?

TrueThemes

Hi There,

Yes you can indeed customize your Karma theme to include a similar pull-down as Karma however you’ll need to customize your theme’s code in order to do so.

Another option is to modify your theme’s CSS to change the color of your Karma mobile nav bar.

If you need any assistance with your modifications please feel free to reach out to us via our HelpDesk and we are very happy to help you out.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Default-user

How difficult would it be to customize the theme code to include that functionality? Is it something you could walk me thru on the HelpDesk, or would I have to hire an external web developer?

TrueThemes

Hi There,

The modification is not very difficult.

If you have basic understanding of modifying HTML/CSS/PHP files you should have no issues at all.

Give us 24 hours and we’ll create a knowledgebase article for doing so.

Cheers my friend :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Thanks for replying to my question so fast. This is absolutely one of the best themes I have ever touched. Thank you

TrueThemes

You’re very welcome my friend. We’re so glad you’re enjoying the theme.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Had to drop you folks a quick note and thank you for this theme.

I’m not WP Pro in the slightest, but this theme is so intuitive and is really allowing me to lay out my site and page layouts to suit my content element needs.

Thanks!!

TrueThemes

Thanks so much for your kind words my friend, we really appreciate.

We’re so glad you’re enjoying the theme.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
imjeffw Purchased

Hi, Regarding the updates, where can I find the change log?

Thanks!

TrueThemes

Hi There,

The changelog is displayed within your Wordpress Dashboard under the “Karma updates” section or you can also view using this link:

https://support.truethemes.net/?knowledgebase=karma-changelog

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

As you may recall, I have been trying to decide for the past week whether to get your Sterling theme or a competitor’s theme. (I am 90% convinced to go with your theme at this point for a lot of reasons, customer service being a big one.)

And then I took a look at this one again and wondered, what are the basic differences between Sterling and Karma, besides the appearance?

TrueThemes

Hi There,

Thank you again for your interest in our themes.

From the back-end Karma and Sterling are very similar and many items function exactly the same so it primarily comes down the items shown on the front-end: design, page layouts, etc.

Sorry we don’t have more detailed list but please feel free to give us a shout with any questions at all.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I just purchased the Karma theme and cant seem to upload it as a zip file through the Wordpress theme installation method which I prefer since I’m a newbie. After about 2 minutes, my admin panel is directed to my web hosts 404 error page.

Thanks in advance.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United Kingdom
Antech Purchased

@EJGutierrez

After you have downloaded the file from themeforest you have to unzip it, everything is in there, Docs, Demo content etc, and the actual theme zip file. Sounds like your trying to upload the whole package.

Hope this helps

TrueThemes

Cheers mate! Thanks so much for your community support. We really appreciate it. :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

EJGutierrez: This may or may not be helpful but it is a response I have seen many times in the week or so I’ve been here. You might want to make sure you are uploading the theme zip only and not the whole zip you downloaded from TF. :)

Edited to add: Ooops. Guess Antech was quicker on the keyboard than I.

TrueThemes

Thank you so much for helping out the community. We really appreciate it.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Thanks guys. Still having some trouble though. I opened the main zip file. extacted the file and pulled out the theme only (with all the related files). When I browse from the install panel, it takes me to the folder (unzipped) The install key indicates it is supposed to be a zip file. Oh heavens!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Resolved. Thank you

Default-user

yes, just followed the online training videos. i was just installing the whole package instead of the theme. i’m a newbie and building my website

Default-user

thanks again for your help

TrueThemes

You’re very welcome my friend. :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Need to purchase your theme but have some questions: 1- Can i manage the contents below slider under the 4 boxes. Can i put pages or only posts from categories ? 2- When i activate the Homepage jQuery 2, the boxes below shows the last posts of blog. Can i choose wich content to display there ? 3- On footer, where there is the mailing list form, can i choose to not display latest post of blog Thanks

TrueThemes

Hi There,

Thank you so much for your interest in Karma.

In response to your questions:

1 + 2. Yes all content on the homepage layouts is completely customizeable. The demo site simply shows recommeded content layouts. You can have 1,2,3,4 column, with image, without image, etc.

3. Footer is also fully customizable. Footer can have between 1 and 6 columns and all content is added via Wordpress Widgets.

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
indejoe Purchased

Hi Suppose I just install karma theme on this site Backlinksmaster.Com will it work? or do I have to re-design ?

TrueThemes

Hi There,

Very sorry but we are slightly confused by your question? Can you kindly re-post with additional details so we can further assist you?

Thanks so much

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