An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by themepixels

They will respond to buyers' questions via this item’s comments.

Go to comments

Additional information from themepixels:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

When there isn’t that much of content in the maincontent and I have a few dropdown items in my main navigation. When I open them all, the dropdown lists overflows the footer. How could I fix that?


1. Open style.default.css file
2. On line 76 you should see .leftpanel {}
3. remove line of code below

position: absolute; top: 0; left: 0; 

4. and replace it with
float: left;
I also added another solution to this on the v1.2 update is that you have to add another class name .floatleftpanel to to .leftpanel
<div class="leftpanel floatleftpanel"> ... </div>

Radio Buttons on Katniss, does not work.

Add the below code in the css file

.radio input[type=”radio”], .checkbox input[type=”checkbox”] { margin: 0 !important; float: none; }

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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