532 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I have v2.1.6 and cannot change the heading font color and menu color. I have made sure to check the theme override boxes for each, and still no change. Can you help?

aligatorstudio

Hi,

the “options” folder on your server needs to be writable ( folder permissions set to 775 ) – this is the folder where theme options css is generated. Please check folder permissions, and if the problem still persists, contact us on themes@aligator-studio.com

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi there, great theme! I have a question to do with the product page. When I change the quantity of a product it does not update on the product page i.e. I have a product for £3 and may want to buy 10 quantities of it but the price on the product page remains at £3 when it should be £30. Is there any way around this? Many thanks!

aligatorstudio

Hi, sorry for delay (we have hands full of work with WC updates …)

Do you have address where we can inspect this issue ( with Chrome Developer Tools) ?

Thanks

Default-user

thanks for reply. You can view an example of a product i am listing on my website at http://www.eternityweddingcards.com/index.php/product/abundant-life-square-top-fold-copy/

aligatorstudio

I inspected your site and I didn’t notice any error reported.

But – the quantity does update the total price – if you change quantity and click “add to cart” the cart will display correct total amount.

If you want that the price right above the quantity field changes on quantity change – I’m afraid plugin doesn’t have that feature ( the way that attributes / options dropdowns are changing price ).

Default-user

is there no way at all you can have the +/- buttons change the price on the product page? I will even pay you to figure it out! Or can you point me to someone who can help? It seems like a very basic option that woo commerce should have but doesn’t!

aligatorstudio

It’s not that simple, and it would require quite a bit of custom code. And we don’t do custom code (please, see here)

Because there are so many dynamic options to regard – variation prices, price ranges ( when sales) ... and those are changed dynamically. There are two places where price is displayed, under the prod. title and when variation is changed. So the code would have at least two different considerations when calculating price – variation change and/or quantity.

Trust me, that’s not so easy to implement, and I believe that WooCoomerce team (very good programmers) would implement it if it was easy and if they thought it’s necessary ( since the total amount is calculated in the cart. )

Maybe you should try with Microlancer to find some developer to code this … ?

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Does this work with the new Woocommerce update? I’ve been reading that a lot of themes are having issues because of the new update Woo made. Thanks.

aligatorstudio

Hi, all of our themes (except for Cherry) are already updated to latest WC 2.1 – and so is Kauri – but it’s in Theme Forest review queue. Please, check tomorrow it will most probably be available.

Kauri / WooCommerce 2.1 compatibility is made through Beta and RC1 releases and final release adapting and testing process.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello

I’ve been using Kauri WC theme for over a year and I love it. However, today I updated my WooCommerce plugin to 2.1.1 and now my styles on the product pages are messed up – help is there anyway to fix or check without rolling everything back..?

I do get a message on THEME page that says (Your theme has bundled outdated copies of WooCommerce template files, please update or remove) but I don’t know how to do that as a one off/manual task.

any help would be great

Thank you. —Mitchman

Kauri Woo Commerce 2.1.5 Theme WC Version: 2.1.1 WC Database Version: 2.1.1 WP Version: 3.8.1

aligatorstudio

Hi, Kauri is in queue for update to version to latest WC 2.1.1

It’s ready and test, it only needs to pass TF review process (since a lot themes are being update now, it might take some time – couple of days).

Thanks

Default-user

Thank you – my advice to your clients is DO NOT UPDATE to WooCommerce 2.1.1 yet, it’s a disaster on all levels. I made the mistake of doing and now I am trying to reinstall 2.0.20. I will wait to hear your feedback before I go forward, but I have had a terrible night with this WC update.

aligatorstudio

We have upgraded our demo sites to WC 2.1.1 without any problems (themes packages are still in queue on Theme Forest) but it looks like these two upgrades (2.1 and 2.1.1) are causing problems for some sites. We have to agree with your advice and urge everyone to wait before upgrading. The upgrades introduce many changes and WooCommerce team is working on solving issues and providing instructions on how to avoid problems. If you have upgraded already, and you are having problems, try checking official WooCommerce support forum on WordPress site http://wordpress.org/support/plugin/woocommerce .

Default-user

Hello

it looks like you have released a new Kauri_Woo_2.2 update but I’m curious how you handle the deleted pages from WC 2.1.1 and does your update override the styles that WC embeds in this version? basically it took me almost 2 days to get my site back up and working properly – I’m very nervous to try another upgrade. I guess I’ll wait to hear feedback from your user community.

Thank you

- Mitchman

aligatorstudio

Hi,

Yes, Kauri overrides new WC styles (old function for overriding is now deprecated). As for the pages – on update WC automatically deletes pay, thanks pages and several account pages. We cannot do anything about it, as WC doesn’t need those pages (they are handled with endpoints).

What you would need to do is, as they say in WC “flush” permalinks – essentialy, reset them.

They made a lot of changes and a lot of issues to people all over. As far as we tested, Kauri 2.2 doesn’t have any issues with WC 2.1.x, so I would suggest you to update, but first backup all – database and files (most servers has automatic backups)

Please chech your menus, because there will probably some broken links – so delete them.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

We post here because you don’t answer to emails ! We thought the theme was gave up, but you still apparently reply to others, and the last comments are from 5 days! We use the child theme, and the theme customization isn’t possible. We can’t change the background, fonts, colors …. However, it worked on the parent theme. We use the child theme because we would like to do some adjustments. Thanks for your prompt reply.

aligatorstudio

Hi,

we apologize for not answering your emails – there’s been quite a few of them in short time (all of that could fit in one email ? ;) ). We are answering others because those questions are fairly simple – your requires a bit more attention and time, so please, bear with us.

I don’t know if you realized, but, latest WooCommerce caused quite a mess – Woo are trying to fix this – they issued 3 updates in 4 days (!), and we are coping with that too (no matter we already made Kauri compatible with beta and RC releases of latest WooComerce).

Once again, apologize, and I’m asking you to be (even) more patient. We will answer your emails asap and solve your issues.

Thank You. p.s.: when we issue Kauri update, you will be notified, and that update will probably solve some issues.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Portugal
Vivasso Purchased

Hi Alen, can you tell me how can I do this option page in me site? http://www.tryvertty.com/pages/country

Thanks Miguel

aligatorstudio

Sorry, but this would require heavier customization of theme.

Vivasso
Vivasso Purchased

There no plugin for that?

Vivasso
Vivasso Purchased

Thanks Alen, it’s something like that I’m looking for.

aligatorstudio

I hope it will help you … Cheers

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

I upgraded to 2.2 version and latest WooCommerce and now things won’t get added to shopping cart, the menu drop down isn’t working. Please help!

aligatorstudio

Hello. Please try doing this: backup theme options (use theme options button), change theme to default theme (twenty-twelve or other), switch back to Kauri. If that doesn’t help, can you please turn on WP-DEBUG in config file and contact us on themes@aligator-studio.com with more details (URL, admin access).

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey,

I love the theme, but i was wondering if there is any way to remove the reviews section from the product pages?

Thanks

aligatorstudio
Hi, there is a way, but I’m afraid only by editing the code. Open the functions.php file ( you should use child theme, or backup this edit, in case of theme update ) and add this piece of code:
add_filter( 'woocommerce_product_tabs', 'as_woo_remove_reviews_tab', 98);
    function as_woo_remove_reviews_tab($tabs) {

         unset($tabs['reviews']);

         return $tabs;
    }

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I’ve installed V2.1.6 for a client – woocommerce is saying several of the cusotm templates are out of date, we also can’t add anything to the basket. I’ve deleted the /woocommerce/single-product/tabs/ and /woocommerce/single-product/add-to-cart/ folders via FTP and we can now add to basket.

I’d prefer not to tamper with the theme, can you tell me why this is happening and how we can apply a more permantent fix?

aligatorstudio

Hi, there’s an update available for Kauri (v.2.2) – solves compatibility with latest WooCommerce (v. 2.1.x). Simply download again from Theme Forest and you will get the latest version.

Cheers

Default-user

Hi, I’ve installed the update but items still won’t add to the basket….

aligatorstudio

Can you provide the address so we can inspect if there’s any error notice in Chrome Developer Tools …

Thanks

Default-user

Thanks, can i email this to you? it’s a clients development site and they wouldnt want me to share it publically.

aligatorstudio

ok – themes@aligator-studio.com

With small reminder on issue, please …

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Kayo20 Purchased

Hi, I have purchased this theme, and have uploaded my logo which is justified to the LEFT at the top of the page.

Could someone please let me know how i can CENTER the logo at the top ?

As not sure if there is an option or any custom CSS that can help.

Cheers

Kayo

aligatorstudio

Hi,

Add this css code to Custom CSS (Appearance > Theme options > Styling options) :
#site-title {
text-align: center;
float: none;
}

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Thailand

How can I go about adding tumblr and path to the list of social networks in the social widget.

aligatorstudio

Hi,

that would require some re-coding of theme … Did you try to find some plugin with social icons ? There are plenty of those …

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Thailand

Hi,

I cant seem to get the featured or latest products widgets to show any thumbnails at all. Content is blank.

aligatorstudio

Let me check this with our demo theme installations and I’ll get back to you. If you can provide your site address it would be very helpfull …

Thanks

aligatorstudio

Hi,

I checked on our demos and featured and latest widgets and everything works fine. Could you please provide the address so we can inspect the issue ?

Thanks

by
by
by
by
by
by