533 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

A million thanks, it’s all so obvious when you see it 8-)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi,

do you have any idea why the product images in the carousel are distorted, see http://body-foods.co.uk/?? The images appear stretched, can you please let me know how to change the appearance to it’s normal shape, and are there any possibilities of customizing the general appearance of the carousel? Such as changing the green of the middle box?

aligatorstudio

Hello,
add this to Custom CSS box (Theme options > Special settings and styles):
.feat_item_image img { height: auto; }
And, you should update theme, since there are some number of small fixes in newest version of Kauri.
Cheers

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 6-7 years
ric81 Purchased

Hi aligator! I need your help! Theme is all ok and works perfectly, but I get all the theme options at default when i try to move the site from my local installation to remote! Please help me! Thanks in advance Stefano

aligatorstudio

Are you moving entire database or just exporting products and posts?
Can you please contact us to themes@aligator-studio.hr so we can help you with this?

ric81
ric81 Purchased

Hi, I’m moving the entire database. Maybe I have found my solution resetting all the options and retyping these. best regards Stefano

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

My website is now fully setup and works brilliantly. So I hope this will be my final question. Now I need to start getting it on top of Google. In what way can I set up the meta tags to help this going. Need to make sure it’s really caught by the crawlers. Thanks!!

aligatorstudio

Hi,
SEO of Kauri theme is standard for WP themes – it’s optimized and it depends on relevancy between title, content, image tag titles, permalinks, etc. And if your content is good in that way, the crawlers should do the job. If not, there are still plugins like “All in One SEO ” and others. Head meta tags are not as important as they used to be, but have to be defined and also be relevant to content.

I hope this will help you.
Cheers

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Norway

Just want to say thank you for one of the best theme out there! Works like a charm! Thanks a million!

aligatorstudio

Thank you for your kind words ! (if you like it, please rate it ;) )

Cheers !

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Thank you that helps a lot!! Love your theme. I even got a complete random call from a lady who was extremely impressed with my website, all thanks to you :)

aligatorstudio

Thank you very much ! :)
Can you please send the url, so we can see it too ?

aligatorstudio

Ouch, sorry … I just scrolled down the comment and noticed your site’s url …
Best luck with sales !
p.s.: still, you should update the theme … ;)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Oh I looked at doing that but it just says that everything is up to date? Perhaps the update (once I figure out how to do that) might fix the odd box at the bottom of each sales page that says: No products found which match your selection. See link: http://body-foods.co.uk/shop/

aligatorstudio

Yes, that’s true. It will fix it . ;)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
welikeit Purchased

Hello, i had before a little config problemes, but they are now solved, i write you this time beacause i need you help again.

When i search for a tag, other when i select a category product, i see the list of them, but each item have a Image and one button (add to car). I dont want it, i want “read more” or “see more” button instead (i dont remembr the correct button name in english, i haved Translated in spanish).

I only see the products with “see more” or “read more” butoon in the home page (last products). But could fantastic if I abble to have the same format in all site.

Can i change this button for the product list?

Thanks for you help! Regards José

aligatorstudio

Hello,
to have only “Read more” title on button and image link, the product need to be absent of price. In that case WooCommerce is treating not products not as a shop (so, no Add to Cart) and places “Read more”.
But if you want to sell and have “Read more”, I believe it won’t go … :(
Still, since you are probably going to translate theme to spanish, you can change the button labels to whatever you want in translation files.
Too see more about that matter, check our F.A.Q section about translating theme (thanks to out buyer – Mark), and similar method you can use for WooCommerce translation.

Cheers

aligatorstudio

And, sorry for a bit late reply, it was the weekend … ;)

Default-user
welikeit Purchased

Thank you for the answer, is not possible change the label only, the action will be the same (add the product to the shopping car), i dont want that, i want the link more details before buy a product. In Home page in the last products section, each product have a boton, and it say “more details” or “read more” and have one link to the single porduct page. i want the same thing in a shop page and feautured products. I can send you a few screenshots, maybe they can explain better than me ;)

aligatorstudio

I understand what you mean. However, that is not possible without changing the code, and for that matter, please see theme F.A.Q about customizations and support.
We can give you brief guides on how to do it, but we cannot give support after you start to change the code.
If you still want that changes, please, contact us on themes@aligator-studio.com, and first, include the information about which version of Kauri are you using WooCommerce or WP e-Commerce and we’ll give you directions.

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi Does anybody know how I can alter the size of the product images in the category pages. I want the pictures to be portrait to show the whole product rather than the horizontal box with a cropped image. Thanks

aligatorstudio

Hello, you can change the products and categories image sizes in WooCommerce settings (Catalog tab, at the bottom).
After that, you’ll need to regenerate thumbnails (with “Regenerate thumbnails” plugin from downloaded package).
However, if you really don’t have to, we don’t recommend changing image sizes, as Kauri has flexible and responsive layout, which image sizes are highly dependent on these features, and that could disrupt the theme layout.

Cheers

Default-user

Thanks – I knew I could resize from woocommerce and yes that does change the thumbnail image but it doesn’t increase the product image container. Which file do I need to edit to change this as my Firebug cant find it in the css thanks

aligatorstudio
In woocommerce.css in line 620:
.imagecol { width:[YOUR DESIRED WIDTH]; height:[YOUR DESIRED HEIGHT]; }
but there are also media query css, in woocommerce.css too, around line 1987:
@media screen and (max-width: 960px) .imagecol { margin: 20px 6%; width: 88%; overflow: hidden; },
so you’ll need to edit these lines too (watch out for fine percentage ratios).

I hope this will help you,

Cheers
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Norway

Hi. I want my newest product on top of the Product Page. Right now the newest products are on the bottom of the page. How can i change this?

aligatorstudio

Hi,
if you are using WooCommerce (hopefully), there is a select box at the bottom and the user can select “Sort by most recent”
Cheers

dolekjole

Sorry, but I’m using Wp-Ecommerce. Any ideas there?

aligatorstudio
Sorry, but WP e-Commerce doesn’t have that option in frontend or in backend (admin), but with some small coding you can reverse products ordering. Open funcions.php file and add this code (new line, anywhere between <?php and ?> tags:
function my_reverse_sort_order($order) { return "DESC"; } add_filter('wpsc_product_order', 'my_reverse_sort_order');

I believe that in Gold cart addon for WPeC plugin there is a option for sorting and even list/grid switch, but I wouldn’t recommend it as it may cause some layout issues.

Cheers

dolekjole

WOW ! I can’t say how much I appreciate your support! A million thanks!

aligatorstudio

We’re glad that we can help ! :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
megskk Purchased

i use your theme in wp ecommerce version. My problem is that if i use a product with variations i cant add it to my cart. It is loading and loading and loading…... there is a conflict with js and theme or so i think . i find a solution with commenting out some lines but users cant see the added product in their cart unless the are changing page. Plz support page with the fix of comment out code is www.ftiaxnokallyntika.gr

aligatorstudio

Hi, we are looking into this but this is an old plugin bug. I will let you know as soon as we find a solution.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is there a way to allow customers to login and view their “my downloads” page for previously purchased digital goods?

aligatorstudio

Yes, they can log in using “Your Account page” (My account in Woo).

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi There

Thanks for the amazing theme! I have a question about currency symbols. I’m from Hungary and the built-in default symbol is ‘HUF’ however I would like to use ‘Ft’ instead – this is how we use it in my country. How could I change it?

aligatorstudio

Hello, and sorry for a bit late reply, :confusedsad:
I assume you don’t use WooCommerce because if you select in Woo plugin settings Hungarian Forint, it will show FT.
So, in WP e-Commerce folder, there is a “wpsc-languages” subfolder, find Hungarian langauge file “wpsc-hu_HU.po”, open it with Poedit and find translation for HUF translate to Ft and save it. When saved a “wpsc-hu_HU.mo” (note the suffix .mo, not the .po) file will be created and that is the file that is used for “live” translation and needed to be on server’s “wpsc-langauges” folder.
You should backup your langauge file if you are going to update the plugin in the future.

Cheers

Default-user

Hello

Yeah I forgot to mention I’m using wp e-commerce. Thanks for the proper and fast reply! I did everything as you said but it’s still not working, still showing HUF . So I copied the .po file to my computer from the server, edited the HUF translation to Ft, saved it. Then I copied back the new .mo and .po file. And nothing happened :) I know I’m doing something wrong but what? :)

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi – Absolutely loving this theme and I only need 1 more small adjustment and wondered if you could help again: I need to remove the hover over effect on the products in the category pages and have it so when you click on the image it goes to the product.

Many Thanks

aligatorstudio

Hi and sorry for late reply (weekend … :) )
First – it would be good to know which version are you using – woocommerce or wp e-commerce …
But, we don’t do theme customizations – please see theme F.A.Q
We can give you direction, so if you can code, you can edit – if you’re using woocommerce – version edit woocommerce-functions.php, from line 49 – 59 there is a code for image hover, at line 44 there is a link code which you can use to apply link to image.
In wp-ecommerce – edit wpsc-products_page.php from line 180 – 194 there is a code for image hover. You can remove that lines, but to add link to image some more explanation would be necessary, but, if you know how to code, a hint – at line 188 there is a product link … :)

I hope this will help you.

Cheers

Default-user

Hi Thats great – have now managed to change it all.

I’m off to give this a 5 star rating – excellent support (infact the quickest responses I’ve had on Themeforest)

Keep up the excellent work

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Thanks, love the theme, and am working with it, version 2.1.2.

I’ve installed the theme, the evanto toolkit, and have had no problem activating my api.

With the child theme, however, when installed, the background image disappears and the font choices no longer have any effect, returning to the browser default font with a white background.

In the child theme I am also unable to change, specify, or even see the theme variations, the pull-down menu for “skins” appears entirely blank.

As I am in need of making changes to your theme’s css in order to complete my current project, I would like to be able to use a child theme and also have the features of kauri, including a background and “skins”

Is there an easy way to fix this?

Thanks in advance…

aligatorstudio

Hi,
when upgraded, did you use new child theme as well ? Because, if not, in child theme, in style.css and functions.php there are references to parent theme folder path which needs to be correct.
Please, check that, and if this won’t solve it to you, contact us on themes@aligator-studio.com

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Just installed fresh instance of 2.1.2 for woocommerce. I imported the sample data to see how things worked and it looked good. I then deleted the products and added my own two. I gave each of them featured images, saved them, and then clicked the featured ‘star’ on the product page. My products appear, but the thumbnail does not. I only see the Kauri image. What am I doing wrong?

Thanks,

bryan

aligatorstudio

Hi, it looks like you didn’t do anything wrong …
Did you find the solution ? If not, please send us the email to themes@aligator-studio.com with admin access to your WP backend, so we can help you.

Cheers

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years

Hi, how are you?

I installed the theme Kauri, but I have a problem. The menu disappeared at home, but it appears on the inside pages. I put the star products, but they do not appear on the banner. I reseted the default setting, but it did not work. The resources were working perfectly, but I gave access to my customer so that they could register the products and after that I could no longer make the theme work. I do not know what he may have done to the products of the banner and the menu does not appear in the home. My website is: tani.d2b.com.br Thank you

aligatorstudio

Hello, we’re fine, thanks … I hope you’re well to …:)

As far as we can tell – the problem is that, in Settings > Reading WP admin section, “Front page displays” is set to “A static page” and it should be set to “Your latest posts”.
That is default setting and to show home page as seen in theme demo, nothing should be changed for home page in that section.

I hope this will help you. Cheers

d2bdigital

But is this way and still does not work.

aligatorstudio

Are you sure ? Because, I see (with Firebug) that there is a div #secondary, and index.php file doesn’t generate any #secondary div … And, if you choose “Your latest posts” the index.php is home page.

aligatorstudio

Hi, can you send us temporary admin access to our email themes@aligator-studio.com so we can take look and find what went wrong.

d2bdigital

Hello,

Now you have acess.

Thanks!

aligatorstudio

Got it. I will see what is wrong and let you know by email.

d2bdigital

Thank you. I saw that you started to move. When done, let me know? I would like to understand what the problem was. See ya.

aligatorstudio

Your home page is now up and running, please check it. We send you email, too.
Cheers

d2bdigital

Thank you! Perfect! But i didn´t receive your email, please can you send me in daniella.borges@gmail.com thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • New Zealand
daveuknz Purchased

Hi there,

My site is almost all ready to go. Just had a quick questions before i start loading up my ‘real’ content.

1. Can the catalogue images be 300×300 without disrupting responsive layout? Would be much better for my site to have catalogue as otherwise it tends to crop the image in the wrong place. How could this be achieved?

Cheers!

aligatorstudio

Hello,
If you don’t change the width (just change ratio, in fact), there is a chance that layout won’t fall apart. When you change the image to 300×300, you’ll need to regenerate thumbnails (with “Regenerate thumbnails” plugin).
If 300×300 breaks responsive layout, you can revert it to default (300×180), and regenerate thumbs, again.
Cheers

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
susielaq Purchased

I’m having the same problem as bthornhill001 in that I can’t get the image to show in the slider for Royal Blue Brim Hat at www.lindyleesknits.com/. I must have forgotten how I did it with the other featured products.

Also, how can I remove the category descriptions from the drop down menu under “Shop” while still having them on the Category page?

Thank you!

aligatorstudio

Hello,
Kauri has a little bug (which is corrected in version in upgrade queue) related to adding featured image from previously uploaded images (I guess that is the case here, too).
Please, send us email to themes@aligator-studio.com and we will send you the files that will correct this issue.

Oh, sorry (this is edit), forgot it – to remove category description from menu go to Appearance > Menus, first, click on “Screen options” (upper right corner of the page), and enable “Description” (under “Show advanced menu properties”), and after that, in your menu item delete description. When you add menu items, the description is automatically added to menu.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
susielaq Purchased

How come my buttons are blue in Explorer, but the custom color in Google Chrome? Is that something I can fix to make consistent across browsers? Thank you!

aligatorstudio

Hi,
I just tested custom button colors (gradient) and it’s working fine in Chrome, Firefox, Safari, IE9 and IE8 (IE7 is not supported).
Are you sure you have the latest Kauri version ? If not, please update (we will send you the files from your previous question after you update the Kauri).

Cheers

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