549 comments found

Can you tell me the preferred Classic Carousel image size (Kauri)..? I cannot get any image to display

Also if I use the default Kauri Carousel image, i can get the front page (feature) image to look good, but when I drill down into product detail page, the images look squished. Any advice there..? or is that a WooCommerce issue..?

I have used these images as a guideline very strictly:

- Catalog Images – width: 300px; height: 180px / Hard Crop (checked) - Single Product Image – width: 300px; height: 300px / Hard Crop (checked) - Product Thumbnails: – width:80px; height: 80px / Hard Crop (checked)

Also, what Gallery plugin are you using in your Kauri (woocommerce) Demo site..?

thanks.

—Mitchman

aligatorstudio

Hi,
we have sent you email with reply.
Sorry for keep you waiting … :(

Kauri is not using any gallery plugin, at least, not WP plugin. For zooming image Kauri uses jQuery Fancybox.

Cheers

Im sure this has been covered, but I was wondering what is the appropriate PHP for adding a “My Account” link along with all the sub menu items to the menu which has product categories and the shopping cart? Also how to show just a register or login link to those users not logged in?

aligatorstudio

Hi,
sorry for late reply (holidays and all … :) )

Sorry, we don’t do theme code customizations (please, see theme F.A.Q.), but we will look into it and if, not to time consuming, we will send you the code.

aligatorstudio

Only thing is – it would be good to know which version of theme are you using: WooCommerce or WP e-Commerce ? To make it easier a bit … ;)

BeeBrand Purchased

Hello! Expansion plug “gold cart” for wp e-commerce, I can install?

aligatorstudio

Hi,
We didn’t test yet the compatibility with the latest “Gold cart” expansion, so we cannot guarantee best appearances and functioning of that expansion.

Cheers

I am desesoerate. The image size in latest prducts (home page )are so big, i use woocommerce.

aligatorstudio

Hi, The latest products images should appear like in theme demo after theme installation, activation and import/add products. It’s hard to say why your images are big. Could you please provide us at least with address of your site with Kauri theme – send it to themes@aligator-studio.com .

Cheers

Quick question on the wording when you hover over Product images. I notice on my Kauri themed site I have some nconsistent wording as I hover over Product images.

Sometimes it says (ZOOM IMAGE / VIEW & BUY)

and other times it says (ZOOM IMAGE / SELECT OPTIONS)

I’d like to make it consistent and my client prefers the first if possible, not sure if this is a WooCommerce question, hopefully you guys can help me.

Thanks.

aligatorstudio

Hi, at home page there is a “view & buy”; on products page the “select options” and “add to cart” – depending on if there are product variations or not. All that can be changed by editing the php code: for home page – homeblock-latest.php and homeblock-featured.php, for products page – woocommerce-functions.php, or by using language file (in “languages” folder), if you don’t want to edit php files . Both for editing and using langauges, please check Kauri F.A.Q. section.

I hope this will help you. Cheers

Drop down menu wording, again not sure if this is a WooCommerce question or Kauri theme question. On my Detail Product page, the dropdown for shoe sizes says CHOOSE AN OPTION, my client would like it to size CHOOSE A SIZE, or something similar.

Any help would be great.

aligatorstudio

Hi,

dropdown for product variations is made in WooCommerce code so, you can: either change the code in plugin (never too good option, at least, because of plugin updates), or write a filter that overrides Woo filter for this functionality ( remove_filter() , add_filter() WP functions), or, again, using languages file, and this time WooCommerce langauges file.

Cheers

Ok I have a couple of questions on SHOP (Product Listing Page)

My client is just bugging me over the size of the images on that page (currently 300×180), I don’t want to change them because of theme customization, if I had to look at the code, do you have the php/css location..?

Also on that page, I have a bar or something similar that is confusing the client on which product is associated with pricing/select options button.

is that a CSS change I could look into..?

here is the page in question – http://mitchman.com/NoLimitSportswear/shop/

thank you – I know customizing is not preferred or supported, i just need to tell them the time/cost/effort from my point

any help would be great

—Mitchman

aligatorstudio

Hi, you can easily change image size for products page (shop page) in WooCommerce settings > Catalog > Image Options, but there are a some css customizations needed to be done – you’ll need to change these css styles (in woocommerce.css): .imagecol, ul.products li (in media queries css, too) . Perhaps there are some styles that you’ll need to change , too, but it’s hard to say which, since I don’t know which size you client needs. I recommend to use child theme for code customizations, to avoid losing your customization on eventual future theme upgrades.

I’m not sure what you mean with bar or something similar, on that page – to me all looks clear and understandable …

Cheers

Hello!

First of all, I got the theme three days ago and although I am not a tech person, I found it easy to handle and well made. I was able to do all the setup by myself without having to bother my husband :-)

Now I only have one issue: I want to use my own bg-image which is structured into three parts: two side parts with fancy graphics and one middle section with just a slight textured part, where all the content is displayed. while it looks fine on my first monitor, it is not centered in my second one (different resolution). Is there a way to adjust the settings for the background so it is always scaled to the right resolution? And if so, where do I add that?

aligatorstudio

Hi and thanks for purchasing our theme.

Well, we are trying to make our themes usable for non-tech people, too. ;) Please, provide us with some link where we can inspect this issue, it could be some css code bug or perhaps some other reason for this issue … It’s really hard to say if we can’t see it “live” ...

Cheers

Child Theme – Dark Blue

I love your Dark Blue theme for Kauri, however i want to make some small css changes so I need to use a Child theme. I am familiar with Child Theme formatting, especially the

@import url(”../kauri_woo.2.1.3/style.css”);

To use Dark Blue theme as a starting default for Child Theme, would I change this line to something like this

@import url(”../kauri_woo.2.1.3/admin/layouts/dark_blue.css”);

a bit confused.

Mitchman

aligatorstudio

Hi,

you can use Dark Blue skin for Kauri simply by selecting it in Theme options > Styling options and then select “Theme skin overrides” checkboxes for which customizations you would like to make.

Nevermind my dark_blue.css question in regards to Child Theme, I used the Custom CSS box in the Theme Options panel to make my small CSS changes

—Mitchman

aligatorstudio

Ok … I’m glad you solved it … :)

Love the theme but is the categories drop down menu a mega drop down menu were you can add images & text,brands & price finder

aligatorstudio

Hi,

no, categories drop down menu is not a mega drop down menu, unfortunately.

Cheers

Hi, I am having problems with the mobile/tablet view. I have the option selected to show drop down menus but there is no difference between the 2 options when I view on my mobile or iPad – it is a very long list of menu items which isn’t user friendly. Thanks

aligatorstudio

Hi, well, you can send a log by I’m not sure if that’s going to be helpfull. I hope it will … :) Cheers

Default-user

:O I meant my log-in details!! Where should I email them? (As you may have guessed I do enough to get by but am not particularly tech savvy…but I do know I have the right setting for the menus and it isn’t showing right.) Thanks!

aligatorstudio

Yeah … send login details, please to themes@aligator-studio.com ...

MBjustme Purchased

Hi, I followed all the theme documentation for installing and setting everything up for this theme but I’m having a very difficult time with it! I’m using the WP Theme Test Drive plugin and WooCommerce. I’ve read thru everything, followed the instructions, watched all the videos you posted and still can’t get the carousel to load on my home page! So far, I’ve been able to add my business logo, added my own background, added “Bottombar 1, 2 and 3” and added some products with photos. But, still no carousel. I noticed an error message that shows up on my home page (under my logo) which reads, “Warning: Invalid argument supplied for foreach() in /home/memento1/public_html/wp-content/themes/kauri_woo.2.1.3/index.php on line 13” Is this the reason I can’t load the carousel. I have no idea what this message is. Please help! I really appreciate it!

MANY THANKS! :)

aligatorstudio

Hi,

It looks like php error. Please send us login details to themes@aligator-studio.com because that is the best and fastest way for us to help you.

Thanks

aligatorstudio

Hi,

you could go to Theme options and just hit “Save options” and that could make theme work … If that doesn’t work, please contact us on email with login details …

Thanks

Default-user
MBjustme Purchased

Thanks! Just emailed you the info for assistance ;)

MBjustme Purchased

Hi, just trying to set up a test website but in “Home Settings”, “Homepage Layout Manager” I have no blocks to arrange for my home page. I was hoping to have your working demo uploaded so I could tweek everything with my own info and products but your theme doesn’t seem to work that way.

This is my second wordpress theme website build. My first one was a free wp theme and SO EASY to understand and set up! I fell in love with your Kauri theme but I’m finding it very difficult to navigate and understand! So frustrating! I’m just trying to sell a few products and wanted to set the layout up just like the Kauri demo but the install gives me nothing to work with like your demo! I followed the documentation but it’s like building the site from scratch! Ugh!

PLEASE HELP ~ I would greatly appreciate it :)

Default-user
MBjustme Purchased

I found that installing the items as shown in the screencasts was easy enough but I didn’t get the results I expected as shown in the screencasts. Like I said, I only changed the background and added some of my own test photos but having issues as mentioned previously.

I sent you an email with login info for assistance. Thanks so much! MB :)

aligatorstudio

Ok … I replied to your email. Please let’s continue our conversation with emails. Thanks.

Default-user
MBjustme Purchased

Sounds great! Thanks ~ will do :)

Hi, i want to upgrade to the latest version of the theme(currently running 2.0.3) but in the Envato Wordpress Toolkit plugin i only see the Woo commerce theme and not the WP-e version (that i’m using) do i have to do a manual update for this one? Thanks in advance

aligatorstudio

Ooops …. my mistake … the correct email address is: themes@aligator-studio.com

aligatorstudio

Ok, got the email ... I will send you the files that could help … Although, I couldn’t replicate your error … We can continue our conversation by email, is that ok ?

Cheers

korinsama

sure thing, email me as much as you need to :P

MBjustme Purchased

To aligatorstudio ~ I just wanted to say BIG THANKS for helping to resolve the setup issues I had earlier. Wasn’t your fault nor the theme at all. I’m very happy with the Kauri theme! Thank you for helping to resolve the php issue which was causing all the problems. The KAURI THEME IS AWESOME and your SUPPORT is even MORE AWESOME! Now the fun begins with my details of designing my website. THANKS SO MUCH! :)

aligatorstudio

Thank you very much ! :)

I hope you can help me, I am trying to change the image sizes of the store to: Default Product Thumbnail Size: Width:200 Height:295 Default Product Category Thumbnail Size: Width:200 Height:295 Single Product Image Size: Width:400 Height: 590

I am using WP-ecommerce

thank you in advance !

aligatorstudio

Hi, you can change products image sizes, but we don’t recommend it as it will disrupt theme layout (please read the explanation in documentation).

If you really need to do it, change it in WP e-Commerce settings and save changes, after that, in Theme options > Styling options > Custom CSS add this CSS code:

.single_product_display .imagecol img.product_image, .single_product_display .image-links { width:400px; height:590px } .default_product_display .imagecol .image-links { width:200px; height:295px } .entry-back { float:left; width:100% } .entry-content { width: 90%; float: left; overflow: visible; padding:20px 5%; } .default_product_display { height: auto !important; }

So, you CAN change image sizes but it’s not recommended. Even with this additional Custom CSS, you’ll probably need to add/change more theme css styles, and for that we recommend using starter child theme. For more info on how to use child themes, see here – http://codex.wordpress.org/Child_Themes

I hope this will help you .

Cheers

Any help on my size issue yet? 2 days already… no reply

aligatorstudio

Hi, sorry for delayed reply (weekend and all..) – we replied to your previous comment. We forgot on thing – after changing image sizes in WP e-Commerce, you’ll need to regenerate thumbnails with “Regenerate thumbnails” plugin (it’s included in download package).

Cheers

Oudin Purchased

Is it possible to set a featured image for each product? So that image alone is shown on the product page?

aligatorstudio

Yes, off course, in fact that is the way to use product images,

Cheers

Oudin Purchased

how can I increase the size of the image displayed on the checkout page?

I tried it via css it got very pixelated and blurry

aligatorstudio

Hi,

You can increase it in WooCommerce > Settings > Catalog – Image Options – Products thumbnails , then, regenerate thumbnails with plugin “Regenerate thumbnails” (in downl. package), and last, add this to code in Custom CSS ( Theme options > Styling options – Custom CSS ):

table.cart img { width: (YOUR WIDTH); } YOUR WIDTH chane with the value, in pixels, for example – 120px, height will adjust automatically.

I hope this will help you, Cheers

Default-user
Oudin Purchased

Thanks how do you do the same with WP-e-commerce?

aligatorstudio
With WP e-Commerce you can do the following:
  • in wpsc-shopping_cart_page.php (in theme root) find this code (on line 39): <?php echo wpsc_cart_item_image(); ?> and change it to <?php echo wpsc_cart_item_image(100,100); ?>, where 100,100 are width and height in pixels
  • in Custom CSS add this code :#content #checkout_page_container table.checkout_cart tr.product_row td.wpsc_product_image img { height: YOUR WIDTHpx; width: YOU HEIGHTpx; } where YOUR WIDTHpx change, for example, to 100px

Cheers

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