546 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi,

Any problems updating to wordpress 3.5.1?

Mark

aligatorstudio

Didn’t test it yet, but by brief look at the changelog, I would say there shouldn’t be any problems. If you decide to update, please backup database and files first (just to be sure) .

  • Bought between 50 and 99 items
  • Brazil
  • Has been a member for 1-2 years

Hello, just some presales questions: - Is it possible to translate the pages/theme? - Is it possible to install a plugin (I already have it) and integrate the checkout page to a payment system from my country? - Is it possible to update prices/products using a spreadsheet? Thanks!

aligatorstudio
Hi,
  1. yes, Kauri is translation ready
  2. which plugin do you have, WooCommerce or WP e-Commerce ? You need to check if those two supported plugins have extensions for payments systems for your country.
  3. same as previous – you need to check for extensions for this functionality. Out of the box – neither Woo or WPSC don’t support that
Cheers
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom

@ aligatorstudio – thanks. WP 3.5.1 works fine.

aligatorstudio

Thank you very much. I’m glad to hear it … We are testing it right now, but I suppose we won’t find any issues.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • New Zealand

I want to embed an external link into the footer of a website using this theme. I used the theme options, but it is rewriting the link so that http://mylink.com becomes mysite.com/”http://mylink.com/” (for the live site see here: http://arborvitae.co.nz)

aligatorstudio

Hi,

open footer.php (in theme main folder), find code
echo $data['footer_text'];
(on line 74) and change it to
echo stripslashes($data['footer_text']);

I believe that will help.

Thanks.

  • Exclusive Author
  • Russian Federation
  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
BeeBrand Purchased

I want to express my gratitude to the authors! Shop has been running for three months, and everything is fine, no problems with the theme. Works great. Certainly had a little better on their own, but this is for personal use :) Got a lot of compliments on the beauty and usability of my site. So all the advice! Keep up the good work! Customer support you is great! Here’s what I got: http://moon-tea.ru

aligatorstudio

Thank You very much ! :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi! I have the same Korinsama’s problem My Classic carousel with featured products now (Kauri_v.2.1.3) shows these errors:

Fatal error: Call to a member function have_posts() on a non-object in [...]/wordpress/wp-includes/query.php on line 743 Fatal error: Call to a member function is_feed() on a non-object in [...]/wordpress/wp-includes/query.php on line 370

There is a solution? thanks

aligatorstudio

Yes, this is a bug … Please contact us on themes@aligator-studio.com and we will send you the files that should solve this. These corrections are pending for new version upload …

Sorry for this inconvenience.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

How did you created that part with Discounts on shipping, Returns and Refund, GIft wrapping? Seems like they are blog articles, but I was wondering if they can stay forever there and not as blog articles since there will be also other blog articles.

Regards

aligatorstudio

Hi,
true, that part is created from blog posts, but from specific blog category.
In Theme options there is a option to select category for that part, and if you put nothing else in that category, those articles will stay in that part forever …

Cheers

Default-user

Thanks!

Default-user

How could I remove the “Sale” little logo from each product that`s for sale?

aligatorstudio

Sale is appearing when product has discount … Remove the sale price (or prices, if product is variable), and the “Sale” logo will dissapear.

Default-user

Thank you!

aligatorstudio

You’re welcome ! ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

how do i edit home slider thanks

aligatorstudio

Hi,
can you be more specific, please ? Do you mean adding / removing / changing items which will be displayed or changing the design ?

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
pulpnwire Purchased

Hello,

I am also experiencing the issue that Biba describes when updating to 3.5.1 and sent an email as you asked them to do.

Fatal error: Call to a member function have_posts() on a non-object in [...]/wordpress/wp-includes/query.php on line 743

Any help would be appreciated.

Thanks! pulpnwire

aligatorstudio

We received your email and we will reply asap. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
hansmojo Purchased

Hey guys,

I’ve got the site working fine on Xampp but when I upload it to the server I’m getting:

Warning: Invalid argument supplied for foreach() in /home/xxx/wp-content/themes/kauri_wpsc.2.1.3/index.php on line 16

I’ve re-installed and can’t find the issue.

Help would be appreciated.

Cheers, Linda

aligatorstudio

Hi Linda, This error usually means there is some kind of conflict with some plugin (Maintenance Mode?) or other theme. If you are using Maintenance Mode plugin try turning it of and then on again. If that doesn’t help, can you send us admin access info so we can log in to your site and check what went wrong?

Default-user
hansmojo Purchased

Just sent you an email. Thanks for the quick response. I only have WP commerce activated. Go figure! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello AligatorStudio,

Tanks for the great work by creating this theme. It works good and the website is almost done. You should have a look http://goo.gl/9oyt8

But I have some questions about a coople of things and I hope you have a solution for me. 1. Its about the slider on the front page. The image showen in the slider is cut by the slider. In my case this means I do not get the the image perfect in the slider. My question is, is there a solution the add just loose images (with deep link to the product) too the slider? So I can make images that fit perfect in the slider? 2. Second thing is also about the slider. There is a massiv black transparent bar the fills 1/3 of the slider. And then there is this (I tink) too big bottun. Is there a way to disable this black bar or make is smaller (say 1/6 of the slider height)? 3. As you probberly alllready have seen, the website is in Dutch. Allmost everything on the website is translated, accept for some WC-buttons. I can`t translate them. I tried to use Codestyling Localization plugin too translate some things like (add to cart – shopping cart – view details .. and some more). When I install Codestyling Localization I get an error message and I can`t enter the pluging page anymore. I have to delete the plugin via de FTP before I can enter the plugin page on WP. Do you know how I can easily translate these things? 4. The latest quistion for now. As you see on my front (home) page I have beneath the slider three images (of recent added products). The images are also cut, out of the center. Is there a way I can change the position? So I don`t have these cut off heads.

Keep up the good work.

Best regards, GG

Sorry for the Engels!

aligatorstudio
Hi,
  1. You cannot add images to slider, only posts or products (that functionality has our other theme – Cherry). But, if images crop oddly – you can use Media editor (Wordpress bulit-in). We made small screencast on how to change crop area of image – http://www.screenr.com/5w68 . Again, it’s for the Cherry theme, but the process of editing image is same, as it is WP built-in feature.
  2. You can make that black transparent box smaller by adding cs code in Custom CSS (Theme options > Styling options > Custom CSS), but you’ll need to be carefull as the box is changing it’s appearance for mobile devices.
  3. About CodeStyling Localization plugin – I downloaded and activated the plugin and it didn’t produce any error. However, there is another way to do the translations – use Poedit program. One of our buyers created small tutorial on how to do it and generously gave us permission to include it in Kauri’s F.A.Q section
  4. This is partially answered on 1st question. You can change image cropping area in Media > Library > YOUR IMAGE > Edit. I forgot to mention before – the screencast is made with slightly older version, from WP 3.5 media library is slightly different, still the functionalities are the same.

I hope this will help you. For further help, please contact us on themes@aligator-studio.com

Cheers
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
Arnaud3d Purchased

I have a client that wants to use the theme as a catalogue but no cart and no pricing. It would be a first step. In a second step, the eshop will open and he would need prices and cart.

How can I manage this?

Thanks for your help

aligatorstudio

Hi
well, this should be rather simple – just don’t add prices for catalogue and later add prices for shop … :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
osagendn Purchased

Do you know if this theme supports Justified Image Grid plugin? I was looking at adding a photo gallery in our shop and wanted to know if this or another plugin was supported.

Thanks for your assistance.

aligatorstudio

Hi,
we didn’t test it, but if it works with default theme it should work with Kauri – it only depends how would you use it … I would recommend to be very careful to use ANY (even default) gallery plugin within product page, because product page is designed for this layout (as in demo) and it has support for multiple product images (each plugin in it’s own way)...

I hope this will help you.

Cheers

Default-user
osagendn Purchased

Ok we were just planning on creating a gallery outside of a product. Thanks for the insight.

Default-user
osagendn Purchased

By the way… a BEAUTIFUL Theme!!!!

aligatorstudio

Thank you very much ! :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • Peru
hi, how to add a hit counter offers, also this link http://wordpress.org/extend/plugins/page-expiration-robot/

would be very interesting if you add this plugin

aligatorstudio

Hi,

Sorry, we don’t do theme customizations (for your hit counter offers question). As for that proposed plugin, we will inspect the benefits of plugin and eventually add support for it.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hi! I would like to switch to WP e-commerce from Woocommerce plugin because i prefer it. Is it possible? What should I do? Thanks as always

aligatorstudio

Hi, yes you can switch … The answer is in reply to your next comment … ;)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Sorry! I meant from wp e-commerce to woocommerce! ;)

aligatorstudio
Hi,
There is a free, but, as it seems, not tested plugin:
https://github.com/ralcus/wp-e-commerce-to-woocommerce-converter , and not free plugins:
http://www.woothemes.com/products/wpec-to-woocommerce/ and
http://www.wpflexishop.com/extend/woocommerce-plugins/wpec-to-woocommerce/

We didn’t test the plugins, so use them at your own risk :/ . Recommendation – backup everything first – files and database …

Cheers
Default-user

Ok! I try it! thanks!

  • Has been a member for 1-2 years

Hey admin;

That design is super cool but i have some issues 1) i want to make it Turkish if its possible i tried but i could not make it 2) The slider thing is awesome idea but i want to put some pictures about my farm not about my products, is that possible? the slider gonna work with my place pictures and retro pictures of that place?

3) the last one is thanks for your paying attention… =)

aligatorstudio
Hello,

thank you very much for your kind words.
  1. For translation, please read Kauri theme F.A.Q. , section about translation – there is rather detailed explanation on how to translate.
  2. You can use featured posts instead of products in slider – in Appearance > Theme Options > Home settings
  3. No problem, that’s our job :)


    1. Cheers
aligatorstudio

Kauri F.A.Q section is – here

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hello,

This theme is beautiful and I’m ready to purchase but I just wanted to know if there is a way to easily upload and track inventory in the admin?

Thanks,

Mike

aligatorstudio

Hi
, I’m very glad you like Kauri :)

yes, both plugins (WooCommerce and WP e-Commerce) that Kauri is supporting have some kind of inventory management, but, please check the plugins creators pages (http://woothemes.com for WooCommerce and http://getshopped.org for WP e-Commerce ) for more information about that matter.

Cheers

Default-user

thank you very much

aligatorstudio

You’re welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • South Africa
joefriday Purchased

I Get the same problem with classic Carousel: Fatal error: Call to a member function have_posts() on a non-object in /home/nahlagif/public_html/wp-includes/query.php on line 743

Fatal error: Call to a member function is_feed() on a non-object in /home/nahlagif/public_html/wp-includes/query.php on line 370 Could you please assist

aligatorstudio

This will be fixed with next release of Kauri – in the meantime, you can send us email to themes@aligator-studio.com so we can reply with the files for fix.
Sorry for the inconvenience

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
Arnaud3d Purchased

Hello,

anyway to have the page listing products without sidebar?

Thanks for help.

aligatorstudio

Hi,
I’m afraid not without editing the code :(

Cheers

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