556 comments found

Good morning

I installed the latest version of this theme (Woocommerce option) with Woocommerce 2.0.10 and i got this message: “Your theme does not declare WooCommerce support – if you encounter layout issues please read our integration guide or choose a WooCommerce theme :)”

Since your theme was done in mind with WC support, why i´m getting this and how can affect my site?

Thanks a lot.

aligatorstudio

Hello,

this is just a nag message from WooCommerce authors (WooThemes) saying you are not using WooThemes theme. It has nothing to do with functionality and you can freely click to hide the message.

Cheers

designsandit

Ok, thanks for your quick answer, i´ll let you know if i find any issue :)

Hello – quick question…. it may seem simple, but how do I or where do I go to change the small gray blurb of text under the main navigation title. In your demo – under Home, “check out variations”... I want to change that line of copy.

aligatorstudio

Hi,

go to Appearance > Menus, and under “Screen options” (click on upper right tab) make sure that under “Show advanced menu properties” the Description is enabled. Then, bellow, in each menu item, there is a field “Description” where you can edit that text.

Cheers

Default-user

Thank you

aligatorstudio

You’re welcome :)

couquine Purchased

Hi,

Is it possible to have more than 4 images (thumbnails) on single product page ? I’d like to have more images but it doen’t work.

Thank you in advance.

aligatorstudio

In theme main folder find file wpsc-single_product.php and open it, find the code on line 74 and change

'numberposts' => 5,

to
'numberposts' => -1,

Cheers

aligatorstudio

Only document or backup this change in case for future theme updates.

Default-user
couquine Purchased

Thank you, it works very well !

Elwakani Purchased

Hello, Can you plaese help me to make this theme rtl style, I want build arabic website. Thank you

aligatorstudio

Sorry, we don’t do theme customization. Kauri does not declare rtl support and it’s not tested for rtl, but some of Kauri buyers managed to make Kauri rtl. Perhaps you can find theme customize developers on Microlancer to make Kauri rtl

Sorry we can’t do more to help.

Best regards

Default-user
Elwakani Purchased

OK .. Thank you.Would you tell me how to update the theme..?

aligatorstudio

If you are using Woocommerce version you can update theme using Envato toolkit plugin, if WP e-commerce download theme from Theme forest and upload it to your server or use WP admin theme uploader.

Cheers

Hi, just a quick check. Does it support WPML or any Multilingual Plugin. I need to make the website bilingual. Thanks.

aligatorstudio

Hi, we didn’t test Kauri for multilingual setup but there are few Kauri buyer that made Kauri to work with WPML. No guarantees, though …

Cherrs

Hi there – installed your theme and have an issue with two items that are a bit odd…

1. http://gramerschocolates.com/ see the small “loading” that appears under the product categories? it looks like it is tied with the Shopping Cart button – that does not look like it works correctly and (2) affects the performance of the product categories drop down… it does not stay visible long enough for viewer to make a selection.

aligatorstudio

Ouch, a typo error – I meant “new version WILL NOT overwrite old version” ... Sorry for that …

Default-user

So the new version will apply automatically, or is there something I have to do in order for the new one to be applied other than upload?

aligatorstudio

You should only, after install and activation, go to theme options and just hit “Save options” button … To update new version with your theme options customizations.

Cheers

Sorry #3 same site: gramerschocolates.com

The product images are blank on this screen – http://gramerschocolates.com/products-page-2/other-favorites/

some assume the featured image and some do not.

aligatorstudio

Our reply to your previous comment could be related to this issue too – please, try steps described in our previous reply.

Thanks

lesovoy Purchased

Please help changing title caps.

aligatorstudio

Use Custom CSS in Theme options and add this css code:

h1, h2, h3, h4, h5, h6 { text-transform: none; }

Default-user
lesovoy Purchased

Thanks a lot!

Good morning

I know that this can sound easy but i need to change the text: “All products” when i click in the store but i can´t find the .php file for change that, could you give some info about this?

Thanks a lot.

aligatorstudio

Hi,

WooCommerce is getting products page title from database options table. You can change it like this, but don’t forget to backup this edit in case of theme update:
  1. open archive-product.php in theme “woocommerce” folder
  2. find the line 38 with this code:
    echo apply_filters( 'the_title', ( $shop_page_title = get_option( 'woocommerce_shop_page_title' ) ) ? $shop_page_title : $shop_page->post_title );
    
  3. replace it with:
    echo apply_filters( 'the_title', ( $shop_page_title = __('All products','kauri') ) ? $shop_page_title : $shop_page->post_title );
    
  4. Change the “All products” with whatever you want.
If you are having non-english site, use the language file (in “langauges” folder) open it with Poedit and update the file so it “grabs” the new edit you just did … If you don’t know how to work with langauges/translation check this – http://themeforest.net/item/kauri-responsive-theme-for-wp-ecommerce/1939210/faqs/11765

Cheers

Hi, I just bought this theme and it’s not working. I can’t leave it live since it is rendering in a non-useful state but here is a screen capture: [URL=http://s221.photobucket.com/user/tonyvuolo/media/BellaLaModeScreenCap_zpsb8d196c0.png.html][IMG]http://i221.photobucket.com/albums/dd16/tonyvuolo/BellaLaModeScreenCap_zpsb8d196c0.png[/IMG][/URL]

It’s not showing the header with the cart or product categories and many shortcodes are rendering the raw shortcodes and not working. Also the product area is overlapping the featured product banner.

I am using wp-commerce 3.8.11.1 (latest version) with gold cart, Wordpress 3.5.1 Kauri 2.1.5 php 5.3.0

All of the other themes I have bought work with no issues so I can’t explain why this is rendering in such a bizarre fashion.

Thanks in advance for your help.

aligatorstudio

I see from your next comment you got image to work – I’ll reply there … THanks

Hi, For some reason the image tag I posted didn’t work.

here is the link to the screen capture of the theme not working on my site: http://i221.photobucket.com/albums/dd16/tonyvuolo/BellaLaModeScreenCap_zpsb8d196c0.png

Thanks in advance for your help!.

aligatorstudio

Hi, It’s very hard to say what went wrong without possibility to visit the site – but from the screenshot I could say that it might be the problem with gold cart. Please, try to disable the gold cart and see how it renders – it will probably render well …

But, you can activate “Maintenance mode” plugin to restrict public access, and send us temporary admin access to your WP backend – this way we can inspect the issue and help the best way.

Please, let’s continue conversation via email – themes@aligator-studio.com

Cheers

SO I am very interested in purchasing, however I am a bit confused. I have never used either Woo Commerce or Get Shopped. Are these additional purchases? Is this site design reasonable for an intermediate level web knowledge? Thanks very much.

aligatorstudio

Hi,

Thank you for your interest in Kauri.

WooCommrce and Get shopped are free plugins. If you know how to setup Wordpress on server (Ftp, database etc.) and administer Wordpress, you shouldn’t have any problem with using Kauri. I would suggest you to learn more on wordpress.org , woothemes.com, getshopped.org and other related sites before purchasing.

Thanks you

Hi! I installed (in local) the latest version of this theme with Woocommerce 2.0.10 and i have the problem. All of my products are “External/Affiliate product”, no price is set, but after this updating on every product it says “Sale” with its icon

How can I fix this problem? Thanks you

aligatorstudio

Update the plugin (to v. 2.0.11) as well, and this issue should be gone. It was a plugin bug …

Cheers

Default-user

Thank you for your quick answer!

aligatorstudio

I was in the neighborhood ... ;)

I want to puchase this theme. My question is,

Does this theme support cart66 commerce plugin, thank you :)

aligatorstudio

Hi, No, this theme supports WooCommerce and WP e-Commerce (Get Shopped).

Cheers

Before I purchase, does this theme support credit card?

aligatorstudio

Theme supports WooCommerce and WP e-Commerce plugins and those plugins are dealing with checkout and payment process.

Cheers

Default-user

so those plug-ins does creditcard/paypal right? just making sure:/ because I didnt see credit card option on demo site

aligatorstudio

Both plugins don’t deal with credit cards directly, but are using services like PayPal and Mijireh Checkout, and have a lot of plugins extensions for additional options for payments.

Please, to learn more, go to plugins pages : http://www.woothemes.com/woocommerce/ or http://getshopped.org/

Cheers

Hi, my indispensable Helpers! My question of the day: how can I have a “page of posts” with full-width template without sidebar? I deactivate the “custom sidebars” plug-in, but is not enough.

Thanks in advance

aligatorstudio

Hi,

you can’t have “Page of posts” in full-width, as it is, now. But you can do this:
  • make a copy of page_posts.php and name if page_posts_full.php, for example
  • open new , page_posts_full.php file and at the top, change Template Name: Page of posts to Template Name: Page of posts – Full (you’ll notice that description of original is wrong … change it if you like…
  • find this code (line 16):
    <div id="primary"> and change it to:
    <pre><div id="primary" class="full-width">
    
    <li>find this code (line 98):
    <pre><?php get_sidebar(); ?><pre>
    and delete it or comment it (with // after <?php )
    </pre></pre></li>
    <li>go to your edit page where you want to have page of posts - full with template and in Page Attributes - Templates selecet "Page of posts - Full (or any template name given in page_posts_full.php) </li>
    
    Remember that to backup this new file to copy it back to theme, after you do eventual future updates.
    
    Cheers</div></pre></div>
aligatorstudio

Hi, PLEASE IGNORE PREVIOUS COMMENT IT HAS ERRORS IN FORMATTING – USE INSTRUCTIONS BELLOW: you can’t have “Page of posts” in full-width, as it is, now. But you can do this:

  • make a copy of page_posts.php and name if page_posts_full.php, for example
  • open new , page_posts_full.php file and at the top, change Template Name: Page of posts to Template Name: Page of posts – Full (you’ll notice that description of original is wrong … change it if you like…
  • find this code (line 16):
    <div id="primary">
    
    and change it to:
    <pre>
    <div id="primary" class="full-width">
    
    <li>find this code (line 98):
    <pre>
    <?php get_sidebar(); ?>
    </pre>
    and delete it or comment it (with // after <?php )
    </li>
    <li>go to your edit page where you want to have page of posts - full with template and in Page Attributes - Templates selecet "Page of posts - Full (or any template name given in page_posts_full.php) </li>
    
    Remember that to backup this new file to copy it back to theme, after you do eventual future updates.
    
    Cheers</div></pre></div>
aligatorstudio

OMG … again … please send us email to themes@aligator-studio.com and we’ll send you the instructions.

Thanks

I have this string on all my products individual product pages “make_faq_page:”

Can you instruct me on how to get rid of it? http://gramerschocolates.com/products-page-2/nuts/chocolate-covered-nuts/

Please and thank you.

aligatorstudio

I’m sorry, we provide support only for theme issues and issues related to theme – we cannot support plugin or general WP issues. Did you try to find solution on plugin support forums ?

But – I can advise this – hide this custom field with Custom CSS (Theme options > Styling options) :
.single_product_display .productcol .custom_meta { display: none; }

This should help and I hope it will be satisfactory to you. :)

Cheers

Default-user

That is EXACTLY what I needed. Satisfactory? YES! Thank you.

aligatorstudio

You’re welcome :) !

Hi, just had a question regarding chaning the background.

1). I noticed in the demo that there is an option for a dark background with wood paneling. Is it possible to have the same background but lighter?

2. Also, I saw in one of the screenshots that there was an image background. What exactly are the measurement if I wanted to use such a background?

Thanks

aligatorstudio

Hello, sorry for a bit delayed reply,

1) There is a option to upload your own background, so you can make any combination with light/dark backgrounds and colors

2) The size for the background image has no limit, but it would be advisable to use not too large image (for sake of loading time) – I would recommend cca 1200px in width. There is a option in theme to use CSS3 background size (not supported in older browsers) with which you can stretch image to browser size (check “css3 background-size” with Google to learn more)

Cheers

Is it safe to update to version 3.5.2 of WordPress..?

aligatorstudio

We upgraded all our themes and WP sites and haven’t encounter any issues …

Hi I have installed the template and downloaded the files, but there is no DEMO CONTENT?

aligatorstudio

Hi, there are XML files, for both theme versions – for WooCommerce version use plugin’s demo content (in plugin directory), for Wp e-Commerce version there is a “demo_content” folder in main theme directory containing XML file for import.

When you import XML, it’s advisable to import media files, too – the media will be downloaded from remote server so it may take a while.

Cheers

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