545 comments found

  • Has been a member for 1-2 years

Hello, Aligatorstudio.

How do you change uppercase (in the Headlines on all pages) to lowercase? Please provide the necessary custom css.

Thank you in advance for your support and for a great theme.

Ness

aligatorstudio
Hello,
add this to custom css:
h1,h2,h3,h4,h5,h6 {
text-transform: none !important;
}
Thank you for your compliments on the theme .. :)

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How do i remove the product category from the top??

aligatorstudio

Hi,

you cam hide it with Custom CSS (in Theme options > Styling options) with this code:

#header-categories { display: none ;}

Cheers

Default-user

thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I just installed Kauri 2.1.5 for WP Ecommerce I haven’t activated the theme, but when I go to live preview I get this error message:

Warning: Invalid argument supplied for foreach() in /home/vg004web03/43/69/2006943/web/1/wp-content/themes/kauri_wpsc.2.1.5/index.php on line 16

The site title is visible in the header and the site credits are visible in the footer, everything in between is blank. Any help anyone can provide would be great.

aligatorstudio

Hi,

your currently activated theme probably uses same options framework as Kauri does (SMOF and database table of_options) so this is throwing the error (Kauri home page uses theme options home page layout builder and options array from current theme doesn’t fir Kauri).

To see Kauri in action, you should activate the Kauri and reset theme options.

Beware – resetting theme options will delete current theme options, so please, before any action – backup current theme options

Thanks

Default-user

Thanks. Activated it and it works fine.

aligatorstudio

I’m glad … :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I just installed and activated Kauri.There are a number of style and layout issues that I am uncertain about how to resolve. The site is still beta fortunately. Here is the link:

www.collectionibiwari.com/1/

Specifically: 1)The shopping cart widget is generating a permanent “drop down” item that overlaps the image rotator. The glitch is particularly visible when you click the ‘product categories’ link right next to it. It is visible on all pages.

2)On products pages there is a permanent ‘Featured products background under the product description.

3)On products pages the product title appears twice

aligatorstudio

Hello, we just saw your two comments … We will inspect the issues asap.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I just installed and activated Kauri.There are a number of style and layout issues that I am uncertain about how to resolve. The site is still beta fortunately. Here is the link:

www.collectionibiwari.com/1/

Specifically: 1)The shopping cart widget is generating a permanent “drop down” item that overlaps the image rotator. The glitch is particularly visible when you click the ‘product categories’ link right next to it. It is visible on all pages.

2)On products pages there is a permanent ‘Featured products background under the product description. *UPDATE: I see this is a part of the theme layout. No problem.

3)On products pages the product title appears twice and in general the layout in the product description area does not match the demo.

aligatorstudio

Hello, we just saw your two comments … We will inspect the issues asap.

Thank you.

aligatorstudio

There may be several things that went wrong here …

First of all, we don’t support Gold Cart premium WP e-Commerce extension – the extension is inserting functions and styles which are disrupting the layout – but we are willing to check out this for you.

Second, there might be the case that plugin overwrote theme’s WPeC template files – it happens if user presses the “update theme files” after plugin activation.

To inspect these issues we would need to have admin access to your site WP backend, so please send us email to themes@aligator-studio.com with temp login info.

Thanks

Default-user

Issue resolved. I deactivated an offending WP Ecommerce premium plugin add-on (gold cart) and performed a fresh install of WP Ecommerce. The theme is working fine now. Thanks for your help.

aligatorstudio

I’m glad you solved it.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m having an issue with product catagories and shopping cart missing from upper right corner. Its probably something simple.

aligatorstudio

Hello,

could you please provide the address so we can inspect the issue ?

Thanks ..

Default-user

aquaculturedlife.com

aligatorstudio

After inspecting your site code we an tell that you activated WP e-Commerce plugin and Kauri WooCommerce version, which is producing conflict and so, the product cateogries and shopping cart is missing. We recommend you to install and activate WooCommerce plugin to match Kauri version.

Cheers

Default-user

I knew it was simple… Thanks!

aligatorstudio

You’re welcome … :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

the .zip dont work

can you give me the step by step for do it?

aligatorstudio

Hi,

downloaded .zip isn’t Wordpress installable .zip file – that installable file is inside downloaded .zip – it’s called “kauri_woo.2.1.5.zip” or “kauri_wpsc.2.1.5.zip” ,depending on which plugin you’ll use (WooCommerce or WP e-Commerce).

There are Kauri’s F.A.Q which has section that explains installation – HERE, and there’s also a Theme forest (Envato) post on this subject – HERE.

Cheers

Default-user

yes i saw it. But dont kork the installation in the wordpress and i am doing by ftp.

If i have problems i will be come back

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

the last problem

www.fridarte.com.mx

my store is a demo

This is a demo store for testing purposes — no orders shall be fulfilled.

aligatorstudio

Hi,

You need to disable the “Store Notice” Option in the Woocommerce Settings.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

hello, I have issues with the sidebar, homepage slider and products not displaying. please go to body-foods.co.uk

go to start shopping, all products are displayed correctly. But when selecting any product, the opening page is empty. the same happens when selecting a category!

You’ll also see that the sidebar has jumped down a bit and the red checkout buttons have moved up on top of the white category and checkout icons!

On the home page you can also see that the product image in the slider is being cropped on the sides, leaving the image too narrow with the white bg showing!

Appreciate your help with these issues.

Thanks Selma

ps. wordpress, woo commerce and the theme are all up to date

aligatorstudio

Hi,

I see a lot of issues here, but I really can’t help much as I don’t have admin control and all of this shouldn’t happen (we couldn’t reproduce these issues locally). Some thoughts:
  • did you set up correctly all the pages in WooCommerce settings ? Also, the WooCommerce pages (Shop, My Account, Checkout etc) need to have appropriate WooCommerce shortcodes (like [woocommerce_my_account] for My Account page) ...
  • you inserted Custom CSS in Theme options for featured slider product image ? You should replace it with
    .feat_item_image img {
    position: relative;
    width: 100%;
    height: auto;
    }
  • The sidebar should be right above the menu line, no space – if you removed all “Featured products random background images” (in Theme options) – I removed it and the sidebar is where it should be …
But the easiest way to continue this would be if you send us admin access to your WP backend to themes@aligator-studio.com

Cheers

Default-user

Hi,

thanks to your quick reply I’ve solved all the issues! I also found the solution to the problem with the products and categories not displaying: I just reset all permalinks to default.

You have created an amazing theme and your support is top of the class, always quick replies and very helpful. I wish all theme developers could keep up with that :)

aligatorstudio

You are too kind, but thanks :)

I’m very glad your issues are solved :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

My Kauri is working wonderfully for the most part. I am having a layout issue with category pages. I created menu items using the products categories selector in Appearance>Menus. What I am finding is that some of my category/subcategory pages come up with just a list of product images as links as opposed to standard product page layout (product image/name/price/view info in discreet boxes). What is the best way to create category and sub-category product pages?

Here are some examples: For sub-categories i am getting this: http://www.collectionibiwari.com/1/products-page/lamps/ as opposed to this: http://www.collectionibiwari.com/1/products-page/lighting/
aligatorstudio

Hi,

It seems that this might be the bug created by plugin update vs. theme compatibility … Let me check this and I’ll get back to you asap.

Thanks.

aligatorstudio
Ok,
we inspected the code on your site. There are several issues found:
  • Some javascript files are missing producing errors resulting some features missing (like, zooming products)
  • product categories pages with incorrect product display have unknown html (not produced by theme)
There are also some other minor issues, but these upper are quite enough … :)

The following should help – simply re-install the theme.
I see you already have the latest available Kauri version – so uninstall it and install it again. Please, after theme reinstall, don’t forget, – when in Store settings page, in “Presentation” section, don’t click on “Move template files” button.

Thanks

Default-user

tried uninstalling an re-installing. the problem persists. any other suggestions?

aligatorstudio

Hmm… Could you please send us temporary WP admin access info to themes@aligator-studio.com so we can inspect this issue and correct it?

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Indonesia

Hi, I am interested to use this theme for a job I have… My question is: Is it with localization? Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Indonesia

Hi, I am interested to use this theme for a job I have… My question is: Does it come with localization? Thanks.

aligatorstudio

Hello,

thanks for your interest in Kauri.

Kauri is ready for translation – see this F.A.Q, but it doesn’t contain Indonesian (?) translation (.po and .mo file)

Cheers

aguskc

Hi, thanks for quick response… I have found this plugin, CodeStyling Localization, I think I will give it a try…

aligatorstudio

Great, we’re here to help if you’ll get stuck with theme (you shouldn’t, but …) . :)

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I having another issue with product categories. Products cats are not in the drop down list i currently have 3 and sub cats. aquaculturedlife.com Thanks

Default-user

I having another issue with product categories. Products cats are not in the drop down list i currently have 3 and sub cats. aquaculturedlife.com Thanks

Default-user

Cancel request

Default-user
New request cannot see Description and reviews tab above product description http://www.aquaculturedlife.com/product/oceans-blend-one-gallon-2part/
aligatorstudio

Hi,

add this to Custom CSS (Theme options > Styling options ):
ul.tabs li a , ul.tabs li a:hover, html ul.tabs li.active a:hover { text-shadow:none; color:inherit; background: none; border:none;}

Cheers

Default-user

Thanks so Much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Dear,

I’m interested on your theme, but there is something I am worried about. I need an ecommerce to sell oil bottles, so it means images should be vertical, not horitzontal. Is there any chance to change the size images?

Thanks

aligatorstudio

Hi,

thanks for your interest in our theme – the image size can be changed but it would require some smaller code modification (in functions.php and some css) and regenerating thumbnails plugin.

You can do this modifications using the child theme we provided. It’s not very difficult and we can give you assistance (as we gave to many buyers) on how to do it.

Cheers

Default-user
petxineli Purchased

Dear,

I have already bought your theme. Could you please assist me to change the size images?

Thanks!

aligatorstudio

Please, go to our Support forum and let’s continue our conversation there.

Thank you.

aligatorstudio

After registration and login, we’ll need your site WP admin access so please write it on the support forum by making topic reply private.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Referred between 10 and 49 users
revti Purchased

hello,

how do i remove the transparent gradient on the images that i set from “Home Settings > Featured products random background images”?

how do i activate the carousel? it seems not to animate the images i set on “Featured products random background images” although i already set 3 images.

thanks

aligatorstudio

Hi,

You can remove transparent gradient in Theme options > Styling options > Custom CSS, by adding this code

#big_random .overlay {display:none}

Featured carousel is not rotating “Featured products random background images” (like this title says – it’s background images – and those are loaded statically on each load in random order).

Featured carousel for products need to have set at least one featured product – the product can be set to be featured by clicking on dark grey star in products list.
Featured carousel for posts – post needs to be “sticky” – to make post “sticky” go to post edit page > Publish box, at the “Visibilty” click on “Edit” and then check the “Stick this post to the front page” checkbox.
Both products and posts need to have featured images set.
Products / posts selection for featured carousel is in Theme options.

Cheers

  • Elite Author
  • Europe
  • Sold between 50 000 and 100 000 dollars
  • Has been a member for 2-3 years
  • Exclusive Author
  • Bought between 1 and 9 items
  • Referred between 1 and 9 users

IMPORTANT NOTICE:

do not update Wordpress to v 3.6 just yet. WP made some significant changes to core producing errors to plugins compatible with our themes (WooCommerce, Aqua Page Builder, WPML ), and some (minor) theme issues.
Please wait for plugin and our themes updates.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Why is the slide show pictures relaying to my other pages? Can i get rid of those pictures on other page except Home page?

Default-user

aquaculturedllife.com

aligatorstudio
Hi, to remove those pictures the easiest way is to add some css to Custom CSS (add to previous code):
.page #big_random, .archive #big_random, .single #big_random, .error404 #big_random, .search  #big_random {
display: none;
}
.page #main .widget-area, .archive #main .widget-area, .single #main .widget-area, .error404  #main .widget-area, .search #main .widget-area {
padding-top: 20px;
}

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Is it possible to add a Pinterest icon alongside the Twitter and Facebook icons in the footer?

Cheers.

aligatorstudio

We will add a couple of additional social icons (and Pinterest, too) to Kauri in next theme release.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
petxineli Purchased

Hi there,

I have just bought your themplate. Very very Nice.

My first question is, how to import all the examples on my page? there is no model such the example you show.

Thanks!

Default-user
petxineli Purchased

hello?

aligatorstudio

Hi,

in your next comment you are referring to your first inquiry – about the images so I suppose you solved this ? If not, please, visit our support forum:

Support forum, go through registration process (described HERE)

Default-user
petxineli Purchased

I am tryng to register, but I don’t know what is the “Marketplace username”

aligatorstudio

Your marketplace username is petxineli. You can see it in THIS IMAGE too (instead of “your username”)

Default-user
petxineli Purchased

Yes, I already used this username, of course, but doesn’t run.

aligatorstudio

Did you find Purchase Code ? Click here to see how to find your purchase code.

If you still cannot register, please send your purchase code to themes@aligator-studio.com.

Sorry for this inconvenience.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Referred between 10 and 49 users
revti Purchased

hello,

how to change the background image on the “Blog post by categories” at Home? or can i change it to plain color instead of background image?

thanks

aligatorstudio
You can change it with Custom CSS, for example :
#home-annoucements {background-image: url(images/flow06.jpg); background-color: #ccc;}
Use any, or both, of css properties to change “Blog post by categories” block (in html marked with id “home-announcements”).

For future questions and/or issues, you can use our Support forum

Cheers

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