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Can you tell me the preferred Classic Carousel image size (Kauri)..? I cannot get any image to display
Also if I use the default Kauri Carousel image, i can get the front page (feature) image to look good, but when I drill down into product detail page, the images look squished. Any advice there..? or is that a WooCommerce issue..?
I have used these images as a guideline very strictly:
- Catalog Images – width: 300px; height: 180px / Hard Crop (checked) - Single Product Image – width: 300px; height: 300px / Hard Crop (checked) - Product Thumbnails: – width:80px; height: 80px / Hard Crop (checked)
Also, what Gallery plugin are you using in your Kauri (woocommerce) Demo site..?
thanks.
—Mitchman
Hi,
we have sent you email with reply.
Sorry for keep you waiting …
Kauri is not using any gallery plugin, at least, not WP plugin. For zooming image Kauri uses jQuery Fancybox.
Cheers
Im sure this has been covered, but I was wondering what is the appropriate PHP for adding a “My Account” link along with all the sub menu items to the menu which has product categories and the shopping cart? Also how to show just a register or login link to those users not logged in?
Hi,
)
sorry for late reply (holidays and all …
Sorry, we don’t do theme code customizations (please, see theme F.A.Q.), but we will look into it and if, not to time consuming, we will send you the code.
Only thing is – it would be good to know which version of theme are you using: WooCommerce or WP e-Commerce ? To make it easier a bit …
Hello! Expansion plug “gold cart” for wp e-commerce, I can install?
Hi,
We didn’t test yet the compatibility with the latest “Gold cart” expansion, so we cannot guarantee best appearances and functioning of that expansion.
Cheers
I am desesoerate. The image size in latest prducts (home page )are so big, i use woocommerce.
Hi, The latest products images should appear like in theme demo after theme installation, activation and import/add products. It’s hard to say why your images are big. Could you please provide us at least with address of your site with Kauri theme – send it to themes@aligator-studio.com .
Cheers
Quick question on the wording when you hover over Product images. I notice on my Kauri themed site I have some nconsistent wording as I hover over Product images.
Sometimes it says (ZOOM IMAGE / VIEW & BUY)
and other times it says (ZOOM IMAGE / SELECT OPTIONS)
I’d like to make it consistent and my client prefers the first if possible, not sure if this is a WooCommerce question, hopefully you guys can help me.
Thanks.
Hi, at home page there is a “view & buy”; on products page the “select options” and “add to cart” – depending on if there are product variations or not. All that can be changed by editing the php code: for home page – homeblock-latest.php and homeblock-featured.php, for products page – woocommerce-functions.php, or by using language file (in “languages” folder), if you don’t want to edit php files . Both for editing and using langauges, please check Kauri F.A.Q. section.
I hope this will help you. Cheers
Drop down menu wording, again not sure if this is a WooCommerce question or Kauri theme question. On my Detail Product page, the dropdown for shoe sizes says CHOOSE AN OPTION, my client would like it to size CHOOSE A SIZE, or something similar.
Any help would be great.
Hi,
dropdown for product variations is made in WooCommerce code so, you can: either change the code in plugin (never too good option, at least, because of plugin updates), or write a filter that overrides Woo filter for this functionality ( remove_filter() , add_filter() WP functions), or, again, using languages file, and this time WooCommerce langauges file.
Cheers
Ok I have a couple of questions on SHOP (Product Listing Page)
My client is just bugging me over the size of the images on that page (currently 300×180), I don’t want to change them because of theme customization, if I had to look at the code, do you have the php/css location..?
Also on that page, I have a bar or something similar that is confusing the client on which product is associated with pricing/select options button.
is that a CSS change I could look into..?
here is the page in question – http://mitchman.com/NoLimitSportswear/shop/
thank you – I know customizing is not preferred or supported, i just need to tell them the time/cost/effort from my point
any help would be great
—Mitchman
Hi, you can easily change image size for products page (shop page) in WooCommerce settings > Catalog > Image Options, but there are a some css customizations needed to be done – you’ll need to change these css styles (in woocommerce.css): .imagecol, ul.products li (in media queries css, too) . Perhaps there are some styles that you’ll need to change , too, but it’s hard to say which, since I don’t know which size you client needs. I recommend to use child theme for code customizations, to avoid losing your customization on eventual future theme upgrades.
I’m not sure what you mean with bar or something similar, on that page – to me all looks clear and understandable …
Cheers
Hello!
First of all, I got the theme three days ago and although I am not a tech person, I found it easy to handle and well made. I was able to do all the setup by myself without having to bother my husband
Now I only have one issue: I want to use my own bg-image which is structured into three parts: two side parts with fancy graphics and one middle section with just a slight textured part, where all the content is displayed. while it looks fine on my first monitor, it is not centered in my second one (different resolution). Is there a way to adjust the settings for the background so it is always scaled to the right resolution? And if so, where do I add that?
Hi and thanks for purchasing our theme.
Well, we are trying to make our themes usable for non-tech people, too.
Please, provide us with some link where we can inspect this issue, it could be some css code bug or perhaps some other reason for this issue … It’s really hard to say if we can’t see it “live” ...
Cheers
Child Theme – Dark Blue
I love your Dark Blue theme for Kauri, however i want to make some small css changes so I need to use a Child theme. I am familiar with Child Theme formatting, especially the
@import url(”../kauri_woo.2.1.3/style.css”);
To use Dark Blue theme as a starting default for Child Theme, would I change this line to something like this
@import url(”../kauri_woo.2.1.3/admin/layouts/dark_blue.css”);
a bit confused.
Mitchman
Hi,
you can use Dark Blue skin for Kauri simply by selecting it in Theme options > Styling options and then select “Theme skin overrides” checkboxes for which customizations you would like to make.
Nevermind my dark_blue.css question in regards to Child Theme, I used the Custom CSS box in the Theme Options panel to make my small CSS changes
—Mitchman
Ok … I’m glad you solved it …
Love the theme but is the categories drop down menu a mega drop down menu were you can add images & text,brands & price finder
Hi,
no, categories drop down menu is not a mega drop down menu, unfortunately.
Cheers
Hi, I am having problems with the mobile/tablet view. I have the option selected to show drop down menus but there is no difference between the 2 options when I view on my mobile or iPad – it is a very long list of menu items which isn’t user friendly. Thanks
Hi, we just tested the drop down menu on iOS (iPad3 and iPhone4) and a few Android devices and it seems that drop down menu is working just fine (could be turned off, too …).
Did you update to the last version ? Could you please provide us with address so we can at least inspect the issue ?
Thanks
Hi and thanks for getting back to me. No – I am not sure we did the update. The site www.sweetdevotion.co.uk is currently down as I am doing some updates but I can email you a log in so you can see the back end?
Hi, well, you can send a log by I’m not sure if that’s going to be helpfull. I hope it will …
Cheers
Yeah … send login details, please to themes@aligator-studio.com ...
Hi, I followed all the theme documentation for installing and setting everything up for this theme but I’m having a very difficult time with it! I’m using the WP Theme Test Drive plugin and WooCommerce. I’ve read thru everything, followed the instructions, watched all the videos you posted and still can’t get the carousel to load on my home page! So far, I’ve been able to add my business logo, added my own background, added “Bottombar 1, 2 and 3” and added some products with photos. But, still no carousel. I noticed an error message that shows up on my home page (under my logo) which reads, “Warning: Invalid argument supplied for foreach() in /home/memento1/public_html/wp-content/themes/kauri_woo.2.1.3/index.php on line 13” Is this the reason I can’t load the carousel. I have no idea what this message is. Please help! I really appreciate it!
MANY THANKS!
Hi,
It looks like php error. Please send us login details to themes@aligator-studio.com because that is the best and fastest way for us to help you.
Thanks
Hi,
you could go to Theme options and just hit “Save options” and that could make theme work … If that doesn’t work, please contact us on email with login details …
Thanks
Thanks! Just emailed you the info for assistance
Hi, just trying to set up a test website but in “Home Settings”, “Homepage Layout Manager” I have no blocks to arrange for my home page. I was hoping to have your working demo uploaded so I could tweek everything with my own info and products but your theme doesn’t seem to work that way.
This is my second wordpress theme website build. My first one was a free wp theme and SO EASY to understand and set up! I fell in love with your Kauri theme but I’m finding it very difficult to navigate and understand! So frustrating! I’m just trying to sell a few products and wanted to set the layout up just like the Kauri demo but the install gives me nothing to work with like your demo! I followed the documentation but it’s like building the site from scratch! Ugh!
PLEASE HELP ~ I would greatly appreciate it
Hi,
I’m sorry for the inconvenience, but that shouldn’t happen. This seems to be code error, but I’m not sure it has to do with theme. Could you please provide us with temporary admin access so we can inspect the issue and give you the fastest help.
Thanks
Oops, sorry – forgot to give you email to send admin login access data – themes@aligator-studio.com Cheers
Sorry again, I replied to your message using someone else’s reply field …
.
To install, activate and import demo data to make Kauri look like in demo, please look at the screencast we made on that matter. It actually IS easy to install, you’ll see in the screencast video …
Check it out:
http://www.screenr.com/B7K8 – for WP e-Commerce version http://www.screenr.com/kzm8 – for WooCommerce version There are some more screencast on Kauri (skip first 5 videos, they are from our other theme Cherry:http://www.screenr.com/user/AligatorStudio
If this won’t help you, it could be something went wrong, so you can still send us admin login access.
Thanks
I found that installing the items as shown in the screencasts was easy enough but I didn’t get the results I expected as shown in the screencasts. Like I said, I only changed the background and added some of my own test photos but having issues as mentioned previously.
I sent you an email with login info for assistance. Thanks so much! MB
Ok … I replied to your email. Please let’s continue our conversation with emails. Thanks.
Sounds great! Thanks ~ will do
Hi, i want to upgrade to the latest version of the theme(currently running 2.0.3) but in the Envato Wordpress Toolkit plugin i only see the Woo commerce theme and not the WP-e version (that i’m using) do i have to do a manual update for this one? Thanks in advance
Yes,
due to restrictions to Envato Wordpress Toolkit plugin, and Kauri’s two versions download package, you’ll need to update “manually”. We had to choose which version to support the Envato plugin (which version to upload as theme only zip) and we chose WooCommerce version. Sorry for that.
Best regards
ah ok i see, if i overwrite the theme files on my FTP will the backup/restore options in the Theme Options will still work? (I backuped my options and theme, but im still scared to update lol)
Your fear is justified (lol, just kidding) ... Well, if you backed up theme options (backup/restore works, at least on our zillion times testing
), you don’t need to overwrite theme, in fact theme folders have different name (v.2.1.2, v.2.1.3 etc.), just upload new version of theme via FTP so if there something goes wrong (it shouldn’t, but …) you still have older version, along with new one.
ok! thanks a lot
hi again, i updated and everything seems to be fine, except that my classic carousel with featured products now shows these errors instead, have you ever seen these? I don’t have errors with the Kauri carousel, only the classic one
Fatal error: Call to a member function have_posts() on a non-object in [...]/wordpress/wp-includes/query.php on line 743
Fatal error: Call to a member function is_feed() on a non-object in [...]/wordpress/wp-includes/query.php on line 370
Could you please roll back to older version, see if that problem still persists and let me know, so I can identify the source of the problem. Thank you.
yeah it still does it.. but i think it’s my fault i updated the old WP-e to WP e 3.8.9.5 and i just noticed the theme was compatible with 3.8.9.4…. i must have misread this morning (i shouldn’t work early morning i think.. :/ )
hmm … it might be the plugin upgrade problem … Let me inspect the issue so I (hopefully
) will come back to you with solution.
Cheers
Hi, perhaps I have a solution, could you please contact me on alen@aligator-studio.com so I can send you a file that could solve this issue.
Thanks
humm i tried to send you an email but i got a delivery failure notification :
Delivery to the following recipient failed permanently:
alen@aligator-studio.comTechnical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 sorry, no mailbox here by that name. (#5.7.17) (state 13)
Ooops …. my mistake … the correct email address is: themes@aligator-studio.com
Ok, got the email ... I will send you the files that could help … Although, I couldn’t replicate your error … We can continue our conversation by email, is that ok ?
Cheers
sure thing, email me as much as you need to
To aligatorstudio ~ I just wanted to say BIG THANKS for helping to resolve the setup issues I had earlier. Wasn’t your fault nor the theme at all. I’m very happy with the Kauri theme! Thank you for helping to resolve the php issue which was causing all the problems. The KAURI THEME IS AWESOME and your SUPPORT is even MORE AWESOME! Now the fun begins with my details of designing my website. THANKS SO MUCH!
Thank you very much !
I hope you can help me, I am trying to change the image sizes of the store to: Default Product Thumbnail Size: Width:200 Height:295 Default Product Category Thumbnail Size: Width:200 Height:295 Single Product Image Size: Width:400 Height: 590
I am using WP-ecommerce
thank you in advance !
Hi, you can change products image sizes, but we don’t recommend it as it will disrupt theme layout (please read the explanation in documentation).
If you really need to do it, change it in WP e-Commerce settings and save changes, after that, in Theme options > Styling options > Custom CSS add this CSS code:
.single_product_display .imagecol img.product_image, .single_product_display .image-links { width:400px; height:590px } .default_product_display .imagecol .image-links { width:200px; height:295px } .entry-back { float:left; width:100% } .entry-content { width: 90%; float: left; overflow: visible; padding:20px 5%; } .default_product_display { height: auto !important; }So, you CAN change image sizes but it’s not recommended. Even with this additional Custom CSS, you’ll probably need to add/change more theme css styles, and for that we recommend using starter child theme. For more info on how to use child themes, see here – http://codex.wordpress.org/Child_Themes
I hope this will help you .
Cheers
Any help on my size issue yet? 2 days already… no reply
Hi, sorry for delayed reply (weekend and all..) – we replied to your previous comment. We forgot on thing – after changing image sizes in WP e-Commerce, you’ll need to regenerate thumbnails with “Regenerate thumbnails” plugin (it’s included in download package).
Cheers
Is it possible to set a featured image for each product? So that image alone is shown on the product page?
Yes, off course, in fact that is the way to use product images,
Cheers
how can I increase the size of the image displayed on the checkout page?
I tried it via css it got very pixelated and blurry
Hi,
You can increase it in WooCommerce > Settings > Catalog – Image Options – Products thumbnails , then, regenerate thumbnails with plugin “Regenerate thumbnails” (in downl. package), and last, add this to code in Custom CSS ( Theme options > Styling options – Custom CSS ):
table.cart img { width: (YOUR WIDTH); }YOUR WIDTH chane with the value, in pixels, for example – 120px, height will adjust automatically.I hope this will help you, Cheers
Thanks how do you do the same with WP-e-commerce?
<?php echo wpsc_cart_item_image(); ?>and change it to<?php echo wpsc_cart_item_image(100,100); ?>, where 100,100 are width and height in pixels#content #checkout_page_container table.checkout_cart tr.product_row td.wpsc_product_image img { height: YOUR WIDTHpx; width: YOU HEIGHTpx; }where YOUR WIDTHpx change, for example, to 100pxCheers