ThemeCanon

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338 comments found.

Are you planning on adding a custom thumbnail image for the download center? It’s very hard for people to visualize our material. Thank you.

Hi, I’m afraid we don’t have that feature on our immediate todo list – but thank you for your suggestion. The more people who request a feature the more likely it is that we will add it in an update. :)

Regards, Theme Canon
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GFilz

GFilz Purchased

Do any of the photo gallery styles have a zoom feature? Uploading architecture drawings in a gallery post and it’s hard to see the detail. Love the theme. Thank you!

Hi, you can have a lightbox on your gallery images. When the user clicks on them they open in a bigger view.

Regards, Theme Canon
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GFilz

GFilz Purchased

Do any of the photo gallery styles have a zoom feature? Uploading architecture drawings in a gallery post and it’s hard to see the detail. Love the theme. Thank you!

Hi, you can have a lightbox on your gallery images. When the user clicks on them they open in a bigger view.

Regards, Theme Canon
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GFilz

GFilz Purchased

Yes I know they open in a bigger view – thank you – what I’m wondering about is if there is an actual zoom feature. Thank you!

No, there is no specific zoom feature that you could set zoom levels.

Regards, Theme Canon
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Nice Theme. I have some questions on the theme.

1. In Galleries, can the photos be grouped into folders while uploading from backend? 2. Team members page – can it be customised to include more text for each member 3. I liked the file downloads section – but what if we have want to convert it into a knowledge base section with many documents? 4. For Forums – can it be divided into 2 sections ? One Visible only to the members through a login id/password combo for their internal use and the second section open to all for discussion

Please reply as soon as possible.

For Question 1 – what i meant was, whether the gallery can be viewed in terms of folders. e.g. each event photographs would have a separate gallery folder.

Also, does the theme have social integration, wherein galleries or blogs can be shared on facebook, twitter etc?

You can have alternative galleries on the one page if that is what is needed. For social sharing buttons we recomend a plugin called Add to Any.

Regards, Theme Canon
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Just tried to apdate to Envato WordPress Toolkit 1.7.3 The update failed with an error and ate the old version in the process. Now everything is screaming that they need Envato WordPress Toolkit. Nice. Fortunately found a 1.7.2 backup somewhere and installed it manually. i also had noticed previously that the update notice for a plugin had come in intermittently as if someone had published, then pulled and then published again. Just saying …

Got a new version. Tried again. Failed again.

Hi, have replied to your support email. Please don’t double post support questions as this requires more work and longer response times for all. Thanks :)

Regards, Theme Canon
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Hi Themecanon,

We used your Kause Theme in one of our websites. Now we noticed that the “Kause Shortcodes Plugin” causes problems with the visual editor of wordpress. When active, the visual editor disapears and i can now write text anymore. Only the plain txt editor can be used for editing. When i disable the “Kause Shortcodes Plugin” the visual editor apears again and works like it should.

I already tried removing the plugin (deleting from ftp) and reinstall it again, but this didnt fix the problem. Im running Wordpress 4.2.2. If usefull i could send you a full list of installed plugins.

Kind Regards Rob van der Pol

Hi, i tried disabling ALL plugins except Kause Core Plugin, Kause Shortcodes Plugin and Kause Widgets Plugin. Still with only those 3 active the editor did not work.

Any suggestions?

What version of the theme have you got installed? We may need your site/login details so we can investigate. You can email us through the support tab above.

Regards, Theme Canon
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Thank you for your reply. I just send you an email.

Cannot find the slider html file as shown in the tutorial video. How to activate the revolution slider without that.

Thanks Got it. Do you have any more widgets related to the theme? Would like a Gallery Widget ?

Also, cannot find the get updates – subscribe widget in the list of widgets.

Hi, please write us an email through the email form on our profile page or from the support tab. We do support primarily through email. The comments thread is not ideal for dealing with multiple or complex questions. Thanks :)

Regards, Theme Canon
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5Q

5Q Purchased

Hi, getting notices in the theme that The Events Calendar has deprecated code that is in this main theme. Wanted to give you a heads up to change it since TEC is a plugin that Kause has integration with :)

/wp-content/plugins/the-events-calendar/src/deprecated/TribeEvents.php is deprecated since version 3.10! Use Tribe__Events__Main instead is the bulk of the notice. I’ve changed things locally for myself, but it’d be good to have a fix for that whenever TEC decides to kill that function.

Hi, thanks for the feedback. We are already aware of this developers notice and will update the code accordingly :)

Regards, Theme Canon
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5Q

5Q Purchased

Great to hear! Thanks!

5Q

5Q Purchased

I’m having an issue where Revolution Slider only displays the first slide and then blank slides thereafter. I have confirmed that this only occurs with the Kause theme as going back to TwentyFifteen, the sliders work as expected.

I have updated Kause theme, plugins, and Revolution Slider to the latest versions and am still having issues. Have cleared cache, tried multiple browsers and still have issues.

Any suggestions?

Hi, can you please send us your URL so we can see, thanks.

Regards, Theme Canon
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5Q

5Q Purchased

Sorry for the delay on my end. Here’s the URL https://www.godcaresministry.com the slider has 2 items but only shows the first one. If I change the order in the backend, that one will display but the other one won’t.

Hi, what version of the theme are you using. we addressed this issue a long time ago. You can add the following to your FInal Call CSS section in the advanced tab to fix:

.tp-simpleresponsive > ul, .tp-simpleresponsive > ul > li, .tp-simpleresponsive > ul > li::before {
    position: absolute !important;
}

Regards, Theme Canon
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I noticed on the demo site there is an events calendar, but when I did an import of all of the demo content I did not see anything related to an events page. I am just trying to find out if the calendar on the demo site a calendar plugin, if so which one is it? I really like the way the calendar works on the demo site. Much appreciated, Thank You.

Hi, all events functionality is powered by The Events Calendar (free version) plugin :)

Regards, Theme Canon
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Does the theme have the option to exclude the menu on the home page?

Hi, you can create placeholder page templates which do not have header or footer and use that as your homepage – but there is no option to only exclude the menu from the homepage.

Regards, Theme Canon
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Is there a way to autoplay the image slider from the shortcode? ( ie—> img_slider autoplay=”yes”/image_slide ) Thanks in advance for your reply.

Hi, I don’t believe that you can use the shortcode to control autoplay. This is set within the actual slider settings :)

Regards, Theme Canon
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I really like this theme and would like to recommend it to a nonprofit I’m working with, but it’s not listed as being compatible with Wordpress 4.3.1. Any updates in the works to ensure compatibility with 4.3.1 and anticipated 4.4 release?

Hi thanks for your interest, Kause is compatible with 4.3.1. We continue to support and update our themes compatibility with every release of WordPress.

Regards, Theme Canon
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Thanks for your quick response. I have an additional question about the timeline feature. I understand you can turn off link-through so the chron becomes a stand-alone page, but can an organization create a timeline of milestone accomplishments that contains a mixture of blog posts, links to earned media, links to other sections of the website, and new content generated just to display in the timeline? Alternatively, we should be able to achieve that effect in roadmap if we alter the phase headings, right?

Hi, that’s a bit hard to answer as it depends on the exact content you are planning to display. In general the timeline and roadmap displays posts. The “link through” on/off switch sets the link through ability for the whole page so you can not set this per individual post. You can however add links to your post content which is displayed and these links can link to internal or external pages.

Regards, Theme Canon
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Hi everyone, we have just opened a brand new dedicated support forum! This means that we will no longer do support via e-mail. Our new support forum offers a beautiful and user friendly interface that makes it a lot easier to keep track of your support tickets and also makes it easier to share knowledge through public tickets and articles. If you need support feel free to open a support ticket – we are standing by to assist you! :)

Regards, Theme Canon
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will i was instaling the theme on word press i follow every step of the turorial on youtube https://www.youtube.com/watch?v=hp3AQRceHz0 but after finishing my front page says:

The pagebuilder template that this page uses no longer seems to exist. Please edit this page and select a different pagebuilder template.

what should i do?

Hi, on rare occassions when importing the pages lose their link with the pagebuilder templates. You then have to go to the pages and reselect which pagebuilder template to use for that page and then hit save. If this does not solve your problem please open a support ticket at our support forum :)

Regards, Theme Canon
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Hi. I can’t insert revolution slider into the pages. Can you please tell me I to do it? thanks a lot. Best regards. bruno

Hi Bruno,

Each Revolution Slider has a shortcode that can be pasted in your page. If you want a full width/screen slider you will need to use the pagebuilder and then insert a rev slider block.

Regards, Theme Canon
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I don’t now how to set up another menu navigation for a second language. I can set the flag icon in the menu item but how to set a different menu navigation in the new page for another lenguaje? Thanks for the support.

You can’t assign different menu’s for different pages sorry. There may be a plugin that can do this, but it is not part of the theme.

Regards, Theme Canon
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Hi. I am not able to find the Subscription widget option to get it done in Footer. Could you please help?

Also I want to activate multi language in website so need steps to that.

Finally. Please suggest as to how to set up the donate option to work with Paypal and PayU money payment gateways please..

Hi, use the free plugin “MailChimp for WordPress” for your subscriptions. In regards to multi-language options we recomend using the WPML plugin for this, our theme supports this plugin.

In regards to paypal and payu, these are external, you will need to create the buttons in paypay and them use or reference the URL in your site.

Regards, Theme Canon
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