297 comments found

Hi,

I’m having an issue with a post, right now it looks like this: http://789.bba.myftpupload.com/dine-4-share/

But i want it to look like the Reef Repair post on your sample blog.

This is under projects. Also I want to remove the Replies section at the bottom of the post and some of the content on the left column.

Thanks,

James

ThemeCanon

Hi, please send us an email through the email form on our profile page with all your questions in one email. The comments section is more for general enquiries or short questions.

Regards, Theme Canon
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I have used the featured post in the page builder in some pages. However, it turns out the size of every thumbnail of the featured image are different. anyway possible way to show the entire image as a thumbnail?

ThemeCanon

We have received your support mail and will reply to it shortly. Please keep follow up comments to the email thread we have started.

Regards, Theme Canon
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txav Purchased

Hi,

I really want a sidebar on the single post page. From what I read in the comments it’s not available in the theme, so I would be grateful if you could tell me witch code snippet I need to put where in what file. I am quite confident with html and css, but could need a bit of guiding when it comes to the template files.

Thanks,

/Tomas

Default-user
txav Purchased

I fully understand. Do you offer customization services. and if so, how much would it cost me to get a sidebar on the post page?

/Tomas

ThemeCanon

Hi, we don’t offer paid customization services. But try and send us an email through the email form on our profile page and if I get a spare moment I will try to dig through the code and see if I can give you more information to go on.

Regards, Theme Canon
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Default-user
txav Purchased

Thanks a lot. I just sent you an email.

/Tomas

txav Purchased

Hi,

When I use the blockquote shortcode, how do I add my own author instead of the default “anonymous”?

Regards,

Tomas

ThemeCanon

Hi Tomas, We literally have an update in the theme queue at the moment that updates this. Otherwise add the byline parameter to your blockquote shortcode:

byline="anonymous" 

Regards, Theme Canon
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Default-user
txav Purchased

Thanks.

/Tomas

Will this theme work with Wiziapp Wordpress Mobile App Plugin or other similar mobile app plugin?

ThemeCanon

We have not tested the theme with any mobile app plugins as the theme is responsive and already optimized for mobile.

Regards, Theme Canon
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Default-user

Thanks for your quick reply. I am seeking to utilize an app for my web site and Wiziapp will create an app from the existing theme. This way, the mobile user will just have to select the app rather than search the web to view my site.

txav Purchased

Hi,

It seems like there is a different CSS and HTML coding for the widgets depending on witch type of Widget Area I use.

For example, if I use the Blog/Category or the Page Sidebar Widget area I get H3 headings and a bottom line after each widget.

If I use one of the Custom Widget Areas, I get H1 headings and no .

Is there a way I can turn the H1 headings into H3 and get the bottom line in as well?

Regards,

Tomas

ThemeCanon

Hi, please send us an email through the email form on our profile page and we can walk you through how to change this. :)

Regards, Theme Canon
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Great theme! before purchase it wonder if I can customize more the homepage. I would like to add upcoming events and recent pictures from galleries. Cheers, I look forward to hear from you. teresa

ThemeCanon

Hi Teresa, Yes you sure can customize the home page. It is made with our pagebuilder and is very customizable.

Regards, Theme Canon
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Can you add any events listing to the homepage? Like the Upcoming Events sidebar on the Events pages.

Thanks!

ThemeCanon

yes, you sure can.

Regards, Theme Canon
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Hi

I just wanted to know how does the donation part works. Is it integrated with woocommerce so that customers can pay through debit/credit cards if I buy woocommerce payment gateway plugin and add to this?

ThemeCanon

The donations button links to what ever payment platform you decide, some link it to paypal, you could link it to a woocoommerce product also.

Regards, Theme Canon
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HI, great theme, but I can not find how to add widgets in the FOOTER WIDGET AREAS, like your KAUSE HOME PAGE

I don’t want add widget above FOOTER WIDGET AREAS, but inside.

As in your example, how should I do, please? Thanks a lot. Best Regards. Bruno

ThemeCanon

Hi Bruno,

In the widgets section you should have widget area’s footer 1 through 5. Put your widgets in these widget area’s. If for some reason you don;t have these widget area’s, email through your URL and login details so we can take a look.

Regards, Theme Canon
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Default-user

Yeahhh, perfect!!! Thank you for the fast response __

FMARC1 Purchased

How do we update the plugins that came with the theme such as the Revolution Slider. There appears to have been a major upgrade but no update notice or alerts..

Thanks

Michael

ThemeCanon

The Revolution Slider comes bundled with the theme and is updated regularly when we release new theme updates. If you are running old versions of our theme and bundled plugins you should go ahead and update. When we bundle a plugin to go out with a theme update we use the latest available version at that time, however if newer versions of the plugin is released after a theme update the bundled version of the plugin may not always be the very latest version. If you need the very latest version of the plugin and can’t wait for us to bundle it with the next theme update you will need to purchase a regular license for the Revolution Slider.

Regards, Theme Canon
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Default-user
FMARC1 Purchased

We just purchased Kause a couple of weeks ago after your last update but noticed there have been several significant security updates for Revolution that were released before your last theme update but were not included. It appears to be causing a problem with a security plugin.

ThemeCanon

Hi Michael,

We will be releasing an update to the Kause theme in the next couple of weeks. We release our theme updates based on our own theme’s requirements and feature evolution and not every time a 3rd party plugin has an update. If you need the very latest version of the plugin and can’t wait for us to bundle it with the next theme update you will need to purchase a regular license for the Revolution Slider.

Regards, Theme Canon
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Sibian Purchased

my menu isnt as the demo look: http://i60.tinypic.com/288w3gm.png What to do?

ThemeCanon

Hi, it seems you have not assigned your menus yet. You can do this on the menu page at the bottom of your menu where it says Theme Locations. For more information on this please refer to the the documentation and the tutorial videos.

Regards, Theme Canon
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Sibian Purchased

How do I get the images like this: http://themecanon.net/themes/kause-charity/isotope-gallery/ Just pictures. no text i just want it like that link how?

ThemeCanon

Hi, this is a gallery template, more so the Isotope gallery template. Please follow the documentation on how to set up a gallery.

Regards, Theme Canon
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Default-user
Sibian Purchased

How do I add photo’s to it?

One brief pre-sale question: Is there a simple switch off for the google maps section of your contact form? If not in the control panel, can it be simply excised from the contact form section of the index HTML or switched false in its source js? On an older iphone it is difficult to navigate down from it to the fields- touch ends up operating the map response.

xenic

sorry- one more query: Does this template employ retina.js for its resolution magic?

ThemeCanon

Hi, there is no switch for the google map on the contact page. If you want a contact page without a google map it is possible to build your contact page using a standard page template. The form itself is powered by Contact Form 7 and can be inserted on any kind of page. We are not familiar with a retina.js file. We are achieving high resolution by compressing images (fitting large images into smaller spaces).

Regards, Theme Canon
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gdmnw Purchased

Is it possible to display a half-width timeline?

I’d like to set up a page where the left half is static text and images and right half is a category timeline. I’ve been able to configure the timeline just fine, but can’t work out how

While I’m here…Thanks. This is a great theme!

ThemeCanon

Hi gdmnw,

You can override the CSS for the timeline container width by using the following in your Final Call CSS:

.timeline-container{    width: 50% }

Regards, Theme Canon
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Default-user
gdmnw Purchased

Thanks!

alegeda Purchased
I have some problems of content and fonts visualization in iexplorer browser… http://www.prevenzionetumori.eu

Can I ask your opinion?

Alessandro

ThemeCanon

Hi, please write us an email through the email form on our profile page and include a very detailed description of what it is you need feedback on. :)

Regards, Theme Canon
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brandama Purchased

I have a few pre-sales questions regarding modifications to the theme: 1. It looks like there is a blog sidebar included now with the theme on all pages (blog home, category, and post). Was this feature included recently?(Many customers complain that this feature did not come with the theme, which is why I am asking.)

2. How easy is it to remove the sidebar on the product page

3. If I make updates to the theme, will I have to redo them when I update the theme (If there is a security update that you issue)?

4. DO you have a developer that you can recommend to work with me on doing a few modifications to the theme.

Thanks!

ThemeCanon

Hi,

1. Sidebars have always been options on the blog and categories pages, we added the ability to have sidebars on posts not so long ago.

2. Very easy, have an option in settings for this.

3. Use the child theme and you won’t have to redo your changes.

4. We recommend Envato studio for customizations and work that falls outside of our support.

Regards, Theme Canon
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