1674 comments found

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States
ncfan2030 Purchased

I am trying to use a couple of different sitemap plugins with no success. The Yoast plugin and Google XML Sitemaps will not work. Do you know which sitemap plugin works with this theme?

holobest

Hey ncfan2030,

Thank you for purchasing K-BOOM Theme,

Normally Yoast plugin should work perfect, please contact lisias@holobest.com (one of our support assistant experts) and he will guide you step by step.

Best Regards, Holobest Team

  • Argentina
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
alesisk Purchased

Please resend me audio uploads instructions (audio/albums) Thank you!

holobest

Hey alesisk,

Please contact lisias@holobest.com (one of our support assistants) and he will guide you step by step.

Best Regards, Holobest Team

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Sweden
semiro Purchased

Hi,

Our website; talesoftroy.com look so strange on iPads – why?

holobest

Hey semiro,

Thank you for purchasing K-BOOM Theme,

Can you please be little more detailed, or leave me some screenshots via my e-mail, to see more detailed whats going on? At us seems to be displayed perfect.

my e-mail: andrei_holo18@yahoo.com

Look forward to your reply!

Best Regards, Holobest Team

semiro
semiro Purchased

Hi again,

Here is 2 exemple: http://talesoftroy.com/pic1.PNG and http://talesoftroy.com/pic2.PNG

Best regards

holobest

Hey semiro,

Thank you so much for the screenshots. It looks little strange because there seems that you’ve made some layout changes which now breaks the default responsive layout…

Please note that we do not offer fixes for the issues that appear from custom changes…

Best Regards, Holobest Team

semiro
semiro Purchased

Hi,

Yes, its true, some changes has been made, but If you look at your demopage: http://kboom.adrianholobut.com/wp/ You will find the same thing.

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
regirest Purchased

Hello there,

I see that filters in audio page work only per page! Is it possible to work for all items and not for the items in the page?

Thank you!

holobest

Hey regirest,

Thank you for purchasing K-BOOM Theme,

Unfortunately the filtering can work just for the items displayed on active page.

If you have any other questions do not hesitate to contact us!

Best Regards, Holobest Team

Default-user
regirest Purchased

Ok I see! Is there any other way for filtering all pages? A plugin or something that could filter all items?

Thank you in advance!

holobest

Hey regirest,

Thank you for understanding, unfortunately no, this is how the web is working that plugin can manage just the items loaded on the page. There is a solution that can be done with Ajax, but this will take a lot of work and time spending , I’m afraid that it will not worth…

Best Regards, Holobest Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
fernyhm Purchased

Hi. :) ... I’m getting a 403 forbidden error when I try to change Theme options from the admin. When I press “Save options” it sends me to ”/wp-admin/options.php” with this error:

Forbidden You do not have permission to access this document.

Can you help me, please?

Ferny

holobest

Hey Ferny,

Thank you for purchasing K-BOOM Theme,

Can you please leave me your WEBSITE URL and LOGIN DETAILS via my TF profile contact form? followed by your issue details…

Look forward to your reply!

Best Regards, Holobest Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
sanavio Purchased

I bought K-BOOM to create my first web site. I’m not an expert on web sites but the template and the admin page is very easy to use even for non expert users. The support is very fast and helpful. I think I will buy again this template for another web site I have to do for another company. A special thank to Lisias of the support Team. ;-).

holobest

Hey sanavio,

Thank you so much for the kind words, We really appreciate this :)

If you have any other questions or need any help do not hesitate to contact us!

Best Regards, Holobest Team

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Ireland
Alzybob Purchased

Hi I purchased this and have just one question for now. In the Portfolio page view, when you click on any photo and it opens in Lightbox, there is no option to click a Right or Left arrow to move to the next photo in the portfolio. You can only click “X” to close it and then manually click the next image. Is there a fix for this?

holobest

Hey Alzybob,

Thank you for purchasing K-BOOM Theme,

Unfortunately K-BOOM does not support light-box gallery at the moment, but in the near future update it will. Thank you so much for understanding and patience.

Best Regards, Holobest Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, i have sent a support request mail to your staff which got answered and was requested to send more info. I provided that info and havent heard anything since. Been 4 days now without any reply, so i send another mail this morning. Again no answer…. Not sure if i should continue with this theme at this point as i am starting to loose trust in the purchase AND the support offered after the purchase as my question really was not that difficult and the screenshots i provided VERY clear.

Please restore faith or i have no choice but to find find a theme and team that does reply and offer FAST help.

holobest

Hello pvkerckhoven,

Thank you for contacting us, you’ll get an answer later this day. Due to Easter Holiday our support assistants was in holiday for 4 days. Thank you so much for understanding and patience.

Best Regards, Holobest Team

Default-user

Big thanks to Lisias. Fixed in a day and working fine :D

thanks for helping me out. I can continue working on our site.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi. I’m not able to embed youtube videos in the page, why is that? See: http://ralphrieckermann.com/home/demo-reels/ There are 3 videos embedded in the Text/Code section properly and they do not display. What’s the problem?

holobest

Hey melrosestudios,

Thank you for purchasing K-BOOM Theme,

Maybe you are doing something wrong? Please contact lisias@holobest.com (one of our support assistant) and he will guide you step by step.

Best Regards, Holobest Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
isax Purchased

Hi I’ve just bought the theme. I have tried quite a few times to install but just end up with a completely blank screen. The theme is listed under themes but a preview or activation just results in a complete blank. Can you help?

holobest

Hey isax,

Thank you for purchasing K-BOOM Theme,

Please contact lisias@holobest.com (one of our support assistants expert) and he will guide you step by step.

Best Regards, Holobest Team

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

hi, how can add line breaks p tags on the homepage content boxes?

holobest

Hey perfectevolution,

You can ad a line break by using < br / >

Best Regards, Holobest Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Long time user – love the theme!!

I have a question. Is it possible to generate a page showing only a certain event type? Or to sort after event type in any way? Would be really usefull.

holobest

Hey MadsSJespersen,

Thank you for choosing our theme, I really appreciate this. Unfortunately this feature isn’t available at the moment but instead you can chose an order number to each event, so the event with the biggest order number will be always displayed first, in this way you can chose to display you desired events as first…

Please let me know if this help you.

Best Regards, Holobest Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

With the recent update the site shows as “iphone version” on the ipad any way to fix that?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Your Demo version is not working! Check please…

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