I am trying to use a couple of different sitemap plugins with no success. The Yoast plugin and Google XML Sitemaps will not work. Do you know which sitemap plugin works with this theme?
Thank you for purchasing K-BOOM Theme,
Normally Yoast plugin should work perfect, please contact firstname.lastname@example.org (one of our support assistant experts) and he will guide you step by step.
Please resend me audio uploads instructions (audio/albums) Thank you!
Please contact email@example.com (one of our support assistants) and he will guide you step by step.
I see that filters in audio page work only per page! Is it possible to work for all items and not for the items in the page?
Unfortunately the filtering can work just for the items displayed on active page.
If you have any other questions do not hesitate to contact us!
Ok I see! Is there any other way for filtering all pages? A plugin or something that could filter all items?
Thank you in advance!
Thank you for understanding, unfortunately no, this is how the web is working that plugin can manage just the items loaded on the page. There is a solution that can be done with Ajax, but this will take a lot of work and time spending , I’m afraid that it will not worth…
Hi. ... I’m getting a 403 forbidden error when I try to change Theme options from the admin. When I press “Save options” it sends me to ”/wp-admin/options.php” with this error:
You do not have permission to access this document.
Can you help me, please?
Can you please leave me your WEBSITE URL and LOGIN DETAILS via my TF profile contact form? followed by your issue details…
Look forward to your reply!
I bought K-BOOM to create my first web site. I’m not an expert on web sites but the template and the admin page is very easy to use even for non expert users. The support is very fast and helpful.
I think I will buy again this template for another web site I have to do for another company. A special thank to Lisias of the support Team. .
Thank you so much for the kind words, We really appreciate this
If you have any other questions or need any help do not hesitate to contact us!
Hi I purchased this and have just one question for now. In the Portfolio page view, when you click on any photo and it opens in Lightbox, there is no option to click a Right or Left arrow to move to the next photo in the portfolio. You can only click “X” to close it and then manually click the next image. Is there a fix for this?
Unfortunately K-BOOM does not support light-box gallery at the moment, but in the near future update it will. Thank you so much for understanding and patience.
Hello, i have sent a support request mail to your staff which got answered and was requested to send more info. I provided that info and havent heard anything since. Been 4 days now without any reply, so i send another mail this morning. Again no answer….
Not sure if i should continue with this theme at this point as i am starting to loose trust in the purchase AND the support offered after the purchase as my question really was not that difficult and the screenshots i provided VERY clear.
Please restore faith or i have no choice but to find find a theme and team that does reply and offer FAST help.
Thank you for contacting us, you’ll get an answer later this day. Due to Easter Holiday our support assistants was in holiday for 4 days. Thank you so much for understanding and patience.
Big thanks to Lisias. Fixed in a day and working fine
thanks for helping me out. I can continue working on our site.
Your welcome, if you have any other questions or need any help do not hesitate to contact us!
Hi. I’m not able to embed youtube videos in the page, why is that? See: http://ralphrieckermann.com/home/demo-reels/
There are 3 videos embedded in the Text/Code section properly and they do not display. What’s the problem?
Maybe you are doing something wrong? Please contact firstname.lastname@example.org (one of our support assistant) and he will guide you step by step.
I’ve just bought the theme. I have tried quite a few times to install but just end up with a completely blank screen. The theme is listed under themes but a preview or activation just results in a complete blank. Can you help?
Please contact email@example.com (one of our support assistants expert) and he will guide you step by step.
how can add line breaks p tags on the homepage content boxes?
You can ad a line break by using < br / >
Sorry, this didnt work, nor does any HTML work. It gets stripped out. Any other suggestions?
Long time user – love the theme!!
I have a question. Is it possible to generate a page showing only a certain event type? Or to sort after event type in any way? Would be really usefull.
Thank you for choosing our theme, I really appreciate this. Unfortunately this feature isn’t available at the moment but instead you can chose an order number to each event, so the event with the biggest order number will be always displayed first, in this way you can chose to display you desired events as first…
Please let me know if this help you.
Thank you very much. This feature would be nice in the future but I will do without for now As would an automatic sorting of event after date (would improve the event manegement a lot – would prolly pay extra for that )
Thank you too, keep in touch !
With the recent update the site shows as “iphone version” on the ipad any way to fix that?
Thanks to holobests impressive support this is now fixed
Thank you so much for the kind words, if you need any other help or have any other questions do not hesitate to contact us!
Your Demo version is not working! Check please…
Hey Sire38 ,
Thank you so much for observation, maybe the server goes down, but now everything is working perfect
For some reason my FlexSlider will only show 6 slides. Is there something i need to change? Or could something be causing this? I need 8.
Normally you can add unlimited slides, maybe you do something wrong? Please contact firstname.lastname@example.org (one of our support assistant experts) and he will guide you step by step.
Hi there, i’ve purchased this theme in 2013-04-24 16:13:02 UTC but the theme doesn’t show up anymmore on my “download” tab. I’ve got the purchase code (not sure if should paste it here so….).
Can you please check? I’m planning on upgrading the theme and WP and need to download those files.
Thx in advance.
Maybe you purchased it with another account, there seems that you didn’t purchased anything from me with this account. If you know sure that you purchased with this account, please contact envato support for this.
Thanks for understanding.
Hi I would like to add some text on the main page instead of latest video can I do this please? Is there a widget of text box i can add?
Please contact email@example.com (one of our support assistant experts) and he will guide you step by step.
Best Regards, Holobest Team
Some questions before purchasing
Are such features available ? 1 .Editor user ratings 2 like and view count 3 Post ranking 4. Posting self hosted and original video contents not youtube and Vimeo linked
Thank for a quick reply
Thank you for your interest in K-BOOM Theme,
Unfortunately the features listed above isn’t available on K-BOOM, you can see more exactly on the Demo Website to see more exactly what you can accomplish with the theme.
Hi there, as with many others on the forum, I am having trouble adding a youtube video via the shortcode. Could you please assist by posting a solution on this forum so that others can easily resolve the problem instead of having to email your assistant.
Maybe you are doing something wrong? Please contact firstname.lastname@example.org (our support assistant expert) and he will guide you step by step.
I will contact Lisias. Just think it would be more helpful and quicker if you post the answer on the forum as MANY seem to be having the same issue??
Yes, of course, please post on forum if you desire..
I installed the your theme in a new wordpress version 3.9 with the last update of wpml. There are some problems in the Wpml admin panel. For example with your theme activated some labels of the language widget don’t appear. (if I deactivate your theme the labels appear).
The html inspector says
Failed to load resource: the server responded with a status of 404 (Not Found) ....post-formats.css ...
Have you got any suggestion or we have to wait for an upgrade?
This is pretty strange, I’ve just installed me too, and at me seems that everything work perfect.
Please contact email@example.com (our support assistant) and he will guide you step by step.
I have installed WPML with its String Translation add-on. I did a full scan, however there are some texts that are not translable. I’ve been reading comments and you mentioned that this theme has been translated with wpml by hundreds of customers.
How do I translate the text in the homepage content boxes? What about the blurb content of social links?
Don’t worry, please go to Theme Options -> Homepage -> and there you have fields of text, where you should change them manually.
Thanks for your reply but I think you misunderstood me. WPML is used to manage multi-languages. If I change the fields of text manually, I can only have 1 version of it. How do I obtain 1 field of text for the english version, and 1 field of text for the french version for example.
I also tried changing the admin language, and then change the fields manually, but it applies the change to BOTH versions.
Thank you for getting back to me, please contact firstname.lastname@example.org (our support assistant) and he will guide you step by step.
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