168 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m trying to get support from BlueThemes Support website to solve some issues with Keilir Theme that I bought from ThemeForest. Whenever I try to crete a new ticket an input box appears asking for the Item Purchase Code, but after I input my code the following message appears: “This purchase code has already been used!” I don’t know how to proceed now. Please, can you help me? Thank you very much.

bluthemes_

Please send me an email to support@bluthemes.com and I’ll get right on it. Make sure to include your purchase code in the email.

Thanks

Default-user

ok, I have already sent an email to this address last week and got no answer, but will send again. IObrigado!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • France

Nice work, I would like to know if you can get this template in HTML / CSS version? thank you and good sale!

bluthemes_

Hi, Thanks for the interest but unfortunately it’s not on our schedule at the moment.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Since I updated the theme now all gallery post are broken. Gallery do not show up in home page and single posts. where I have gallery posts, I only see the title with no featured image.

bluthemes_

I answered your support ticket on our forum.

Default-user

thank you

Default-user

After the update, it still doesn’t work. too bad. I love the design of the theme but to be honest load speed, bugs and customer support are quite disappointing.

bluthemes_

I’m sorry about the delay, we’ve been really busy.

As I mentioned in the support ticket, I’m going to do a revamp of the post format system.

  • Has been a member for 1-2 years
  • Exclusive Author
  • Turkey
  • Bought between 10 and 49 items

Hi, added to the header image and the profile picture is not part of the author. I sent a detailed e-mail.

bluthemes_

Thanks, I just replied.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Can you add Twitch in the socialbox please?

bluthemes_

I’ll add that to my to-do list, thanks

Default-user

thanks for the answer

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

bluethemes can you recommend a good plugin for automatich youtube video posts? Like the Webside from http://alextv.de/alexibexi/

bluthemes_

Are you looking for a plugin that automatically posts to YouTube?

I’m not sure I understand your request.

Default-user

I want an automatic post on my blog if my video released on youtube

bluthemes_

I’m not sure that’s possible, I haven’t seen any plugin that can do that. I f your certain that the owner of the page you referred to has this functionality you can try contacting him and ask him what plugin he’s using.

  • United Kingdom
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items

Hi – can I ask. Those Twitter / Facebook posts in the blog …. how do they actually appear on the blog? Did you manually embed those updates, or does the theme take them from the relevant social media profile?

bluthemes_

Hi,

Those are tweets/fb posts which are embedded into the post. You can create a “status” post type in WP and paste the embed code into a special box which the theme provides.

MrADeveci

Oh, so it’s all still a very manual process! I was hoping for some kind of cross posting / automation magic going on :(

bluthemes_

That would be a cool feature but also a lot of work to implement, maybe there’s a plugin that can do that.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! I would like to buy this theme but i don’t know programation. This theme includes a demo or a how-to guide to configure?

Thanks

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