172 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m trying to get support from BlueThemes Support website to solve some issues with Keilir Theme that I bought from ThemeForest. Whenever I try to crete a new ticket an input box appears asking for the Item Purchase Code, but after I input my code the following message appears: “This purchase code has already been used!” I don’t know how to proceed now. Please, can you help me? Thank you very much.

bluthemes_

Please send me an email to support@bluthemes.com and I’ll get right on it. Make sure to include your purchase code in the email.

Thanks

Default-user

ok, I have already sent an email to this address last week and got no answer, but will send again. IObrigado!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • France

Nice work, I would like to know if you can get this template in HTML / CSS version? thank you and good sale!

bluthemes_

Hi, Thanks for the interest but unfortunately it’s not on our schedule at the moment.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Since I updated the theme now all gallery post are broken. Gallery do not show up in home page and single posts. where I have gallery posts, I only see the title with no featured image.

bluthemes_

I answered your support ticket on our forum.

Default-user

thank you

Default-user

After the update, it still doesn’t work. too bad. I love the design of the theme but to be honest load speed, bugs and customer support are quite disappointing.

bluthemes_

I’m sorry about the delay, we’ve been really busy.

As I mentioned in the support ticket, I’m going to do a revamp of the post format system.

  • Has been a member for 1-2 years
  • Exclusive Author
  • Turkey
  • Bought between 10 and 49 items

Hi, added to the header image and the profile picture is not part of the author. I sent a detailed e-mail.

bluthemes_

Thanks, I just replied.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Can you add Twitch in the socialbox please?

bluthemes_

I’ll add that to my to-do list, thanks

Default-user

thanks for the answer

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

bluethemes can you recommend a good plugin for automatich youtube video posts? Like the Webside from http://alextv.de/alexibexi/

bluthemes_

Are you looking for a plugin that automatically posts to YouTube?

I’m not sure I understand your request.

Default-user

I want an automatic post on my blog if my video released on youtube

bluthemes_

I’m not sure that’s possible, I haven’t seen any plugin that can do that. I f your certain that the owner of the page you referred to has this functionality you can try contacting him and ask him what plugin he’s using.

  • United Kingdom
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items

Hi – can I ask. Those Twitter / Facebook posts in the blog …. how do they actually appear on the blog? Did you manually embed those updates, or does the theme take them from the relevant social media profile?

bluthemes_

Hi,

Those are tweets/fb posts which are embedded into the post. You can create a “status” post type in WP and paste the embed code into a special box which the theme provides.

MrADeveci

Oh, so it’s all still a very manual process! I was hoping for some kind of cross posting / automation magic going on :(

bluthemes_

That would be a cool feature but also a lot of work to implement, maybe there’s a plugin that can do that.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! I would like to buy this theme but i don’t know programation. This theme includes a demo or a how-to guide to configure?

Thanks

bluthemes_

Hi, You don’t need to know any programming to use this theme. You simply upload it to you WP site and activate it.

Once activated, it’s very easy to configure via the theme options panel.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I uploaded the theme to my wordpress and the live preview doesn’t work and when I activate I just get a blank screen on the home page.

Can someone help with this please?

bluthemes_

Hi, can you paste the following code into the functions.php file and reload the page and tell me what errors appear.

ini_set('display_errors', '1'); 
error_reporting(E_ALL | E_STRICT);

You might also need to set WP_DEBUG to true inside the wp-config.php file to reveal the error messages.

Default-user

I’ve got it to work. It looks like it was a browser issue.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, is there any way to make the featured image on the post page smaller or thumbnail?

bluthemes_

No not with the current setup, you would need to do some CSS changes to accomplish that.

  • Has been a member for 5-6 years
  • Bought between 10 and 49 items
  • United States
tcfan Purchased

I didn’t see this asked yet.

Will there be plans to add Font Awesome support to the theme? Specifically, allowing Font Awesome icons to display in the navigation menu? It’s low priority I’m sure, but it would be nice to have :)

bluthemes_

Hi, The theme has a mix of Font Awesome and a bunch of other icons all merged into one set using Fontello.

Changing it to Font Awesome would cause a lot of issues for customers since they’ve saved their settings and shortcodes with the old class names.

However I can provide some CSS code for you to add icons to the menu, it’s a very simple hack.

Please create a ticket at our support forum about it and provide a link to your page. It’s much better to exchange code snippets on our forum than here and also other customers will be more likely to find that topic and make use of the CSS code I’ll be sending you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
reni7 Purchased

Hello, I have just installed the theme and I am proceeding according to the documentation “It is required that you install the CF-Post-Formats plugin to make the theme work as it should, so there should be a yellow notification box appearing in your Wordpress Backend telling you to do so, if it isn’t there, you can go to Appearance ยป Install Plugins and install CF-Post-Formats and activate it. “

In my backend there is no notification at all about that. And under Appearance menu I have Theme, Customize, Widgets, Menus, Theme Options, Editor… There is not such a submenu called “Install plugins”.

I can’t see that plugin neither under wp-admin -> Plugins -> Installed plugins…

What should I do? Thanks

bluthemes_

Hi,

I forgot that it was mentioned there, the theme has this plugin now included so you don’t need to do anything else. It is mentioned in the v2.3 update changelog:

Fixed: The theme now includes the post formats plugin

Sorry about that ;)

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