145 comments found

comitylp Purchased

will upgrading to the new theme from the last version loss any settings in the theme options (or anywhere else) like slider code, colorization, ... thanks

vamtam

Hi there,

You can upgrade safely following this guide: http://support.vamtam.com/solution/articles/2752-5-steps-to-update-a-theme

Regards: Vamtam

vidal Purchased
Hi, I have about 40+ portfolio items on my portfolio page. chrome loads very slow loading all the 40 items and pagination screens… http://mediageni.com/work/browse/

So I set this to show only 12

[portfolio column=”4” nopaging=”false” sortable=”true” max=”12” cat=”brands,iphone,ipad,web,design,mac,print,logo,android,software,search” ids=”“  title=”true” desc=”true” more=”true” moreText=”Read more” group=”false” height=”140” is_long=”true”]

I was wondering why the load more button is not showing up?

vamtam

Hi mate,

I will need temporary admin access to have a close look . I kindly ask you to open a support ticket : support.vamtam.com

Regards: Vamtam

rapatalo Purchased

Hi,

I have two questions: 1. For some reason I can’t get google map to display. Can you let me know if there is a bug or something? 2. On the ipad there is a magenta hover color on the top menu, where do I find it and where does it come from?

Thanks in advance

vamtam

Hi mate,

Please open a support ticket and we will answer your questions as soon as possible. support.vamtam.com

Regards: Vamtam

rapatalo Purchased

Done it.

vamtam

Thanks!

rapatalo Purchased

Thanks for your quick help.

I have one more question is there a way to displaynumbers or dots instead of navigationa arrows in the slider?

vamtam

Hi mate,

There is no easy way to do it with the Apple style slider ( kelta.vamtam.com)

You can do it with the other 5 types relatively easy.

Regards: Vamtam

How do I properly put in the link for social account pages for the pull-down header and footer social icons? Thanks for your help.

vamtam

Hi there,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order to access the Help Desk the support team need to verify that you are our customer.Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form.. Once we verify your email, you can email us or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

Hi Great theme

I just have one problem when i mnimize the browser windows everything goes out of place im gueing maybe something to do with the CSS please help me with this.

THANKS

vamtam

Hi, can you open a support ticket here: http://support.vamtam.com and show us what is this problem you’re having? Note that this is a responsive theme, so it is expected that some things change their positions/dimensions when you resize the browser.

Vamtam

virplay Purchased

Buy this theme!! Very nice theme ANd a very good support, one of the best in themeforest

vamtam

Thanks :)

Hi, I bought this theme and really like it, but I’m having trouble figuring out how to remove the link to your blog. Its on every post, on the right side in the orange box where the post title goes. The link takes me to: http://kelta.vamtam.com/blog-2/blog

How do I remove this link? Its very annoying.

Also what .php page would i edit to remove all the time stamps from the COMMENTS on the post?

Thank you very much.

vamtam

Hi mate,

1.You can change the link from – advanced settings – general settings.

2.Please open a ticket in our Help Desk for the second question. support.vamtam.com

Regards: Vamtam

samsaso Purchased

Hi, I just tried to install this theme.

First, I tried uploading the zip file from the Wordpress interface; this did not work as it said the file size was too large.

So I tried FTPing the unzipped kelta folder into themes/

However, now I get the error message:

Fatal error: Call to undefined function wp_get_theme() in /home/sasosp/public_html/charliem.com.au/wp-content/themes/kelta/wpv_common/wpv_framework.php on line 48

And I cannot get back to the Admin panel to try to unselect the Kelta theme.

Please advise urgently.

vamtam

Hi there,

Please open a ticket in our Help Desk and provide ftp and admin credentials.

Regards: Vamtam

Default-user
samsaso Purchased

solved with the WP update from 3.3

vamtam

Perfect !

rapatalo Purchased

Hi,

Is there any kind of information how to set up apple slider. I need two images on the first slider and I can’t figure itout how to do it.

Thanks in advance

vamtam

Hi mate,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order to access the Help Desk the support team need to verify that you are our customer.Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form.. Once we verify your email, you can email us or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

Hi,

Pre-sales: can the default Apple-like slider be made full-width and not just stay confined to the present width? Appreciate your time.

Warmly

vamtam

Hi Warmy,

Thanks for the interest!

You can change the layout to -full width form the demo menu on the left hand side and see how the Apple style slider looks like.

Regards: Vamtam

Hi Vamtam,

Thanks. I did check it out. I however would wish to have the slider fall outside the responsive box and go full-width. In the demo that you pointed to, the slider was still not full-width.

Warmly.

vamtam

Hi Mate,

If you expect to have the image up to the end of the browser, no it is not possible. It won’t be an easy fix either :).

Check out our themes Progressio and Studium, they both have this functionality.

Regards: Vamtam

extpur

Thanks. I will take a look at the other themes.

Do you change the logo design?

vamtam

Hi mate,

You can change the logo from the Admin panel. Is that what you ask?

Regards: Vamtam

bartigno Purchased

Hello, I have a very serious probema Kelta with the theme, once installed and activated wordpress crashed the entire space of the site, now the space dedicated to the site and more white and does not accept any commands.

What happened was tried on 2 different domains and I gave him, the same problem,

What can I do?

vamtam

Hi mate,

I answered already. If the problem persist please open a ticket with your admin and ftp credentials and i will have a close look.

Regards: Vamtam

bartigno Purchased

Fri Jul 06 09:12:50 2012 [client 82.85.14.69] PHP Fatal error: Call to undefined function wp_get_theme() in /var/www/html/lkeengines/wp-content/themes/kelta/wpv_common/wpv_framework.php on line 48

What can I do?

vamtam

Hi mate,

Thanks for purchasing! It seem that you have installed the wrong folder :)

This guide will help: http://support.vamtam.com/solution/categories/2296/folders/7693/articles/2590-how-to-install-the-theme-via-the-admin-panel-

Regards: Vamtam

Default-user
bartigno Purchased

kind sir, I installed the theme perfectly as video, after activated immediately gave me this error:

[client 82.85.14.69] PHP Fatal error: Call to undefined function wp_get_theme() in /var/www/html/lkeengines/wp-content/themes/kelta/wpv_common/wpv_framework.php on line 48

I can help?

vamtam

Hi mate,

As I said , I will need ftp and admin credentials. I kindly ask you to open a ticket at our Help Desk as this is confidential information.

Regards: Vamtam

bartigno Purchased

tiket open N 3008

vamtam

Hi,

I did answer but still waiting for temporary admin access.

Regards: Vamtam

Can you help, I made a password protected page & there is not a place to enter the password on the page when the visitor arrives.

vamtam

Hi, can you open a ticket (http://support.vamtam.com), please?

Vamtam

bumblepop

Fixed with support. thanks

Thank all for posting your questions on our Help Desk !

Hello there! this theme has password protected pages and/or portfolio? thanks

vamtam

Hi, can you open a support ticket, please? The url is http://support.vamtam.com

You can also email us from our ThemeForest profile if you find this easier.

Vamtam

vamtam

Hi mate,

I just relished just you are not yet our customer :) , so there is no point opening a ticket .

Yes, you can use password protected pages in Kelta.

I will be glad to answer any other questions you may have .

Regards: Nikolay

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