54 comments found

Only one thing guys…I changed the version to dark to reflect it in the browser, but the contact us page is still light instead of dark. What can I do to change it to dark as well? Thanks so much.

wiseguys

Hi,

The default config for the contact page as per the preview uses a pattern background which is an extra option in Kenway, it looks like the following in the contact section:

<div class="wrapper content" data-pattern="images/tiles/groovepaper.png">

So you can either change the path to a dark pattern, or delete the path  if you don't want any pattern, in that case leave the data-pattern attribute empty.

Thanks,
Greg</div>
ApacheNation

Thanks guys. Just fixed the problem.

Hello I have a problem in the contact form theme. Whenever I fill out the form appears warning that data from Captcha (anti-spam) are invalid, even filling them properly, you can help me. thank you Fabian

wiseguys

Hi,

OK send me an email via my profile page I’ll have a look.

Thanks, Greg

Hello! Is there any way to put any picture as a background or does it have to be a stretched picture (or landscape picture)

Default-user

Thanks; one other thing – I bought your theme and am trying to use it on Instant Wordpress. It says I should put your directory in them theme folder and it should immediately start working but when I try it it says that the spreadsheets aren’t there and it won’t work. Any ideas?

wiseguys

Hi,

That’s because this is not a wordpress theme, it’s an html template which won’t work in wordpress, we have the wordpress version being created but it will take at least another month to be ready.

Greg

Default-user

Oh. Hrm.

stuibb Purchased

Hi thanks for the theme. Please can you help I have tried watched your support movie .. Reinstalled theme .. Reinstalled Wordpress .. Created new database and started all over ago … And still no joy .. 4hrs later

I have tried installed just the dark folder manual into the FTP in themes folder … I have tried zipping the dark folder up and installing that via Wordpress … The same issue comes up CSS style sheet missing

Nothing which every way I try to install this theme works The support video you provided is great and very helpful And thought great .. But sadly not my end

Can you offer some help

Stu

wiseguys

Hi Stu,

This is an HTML template, not a wordpress theme, so it won’t work in WP. Also we don’t have any support video so maybe you are confusing templates?

Greg

Default-user
stuibb Purchased

Thanks Im such A tool i should read more … the theme is cracking thanks

gentility Purchased

Hi,

My designer and I are having problems with the page’s functionality on iPad and iPhone. When we change from horizontal to vertical, the page crashes. Also, it does not load correctly on either one. The page works perfectly on Safari and Firefox. Can you please help? My email is emestre@gentility.co. Regards,

wiseguys

Hi,

Just sent you an email.

Thanks, Greg

Default-user
gentility Purchased

Hi Greg,

Just replied. Thanks!

Kathy

therchl Purchased

I tested it on iPad but I realised the fixed images show the slideshow images. I am wondering how do I ensure that the parallax images show the original image (that appears on desktop). But overall love the experience!

wiseguys

Hi,

Please send me an email via our profile page and I’ll have a look.

Thanks, Greg

advgirl Purchased

Does the file not come with a PSD layered file in the light? Please let me know! Thanks

wiseguys

Hi,

I replied to your email.

Thanks, Greg

MJG007 Purchased

Hi guys! Just need to say – ALL Wiseguys’ templates are TOTALLY BRILLIANT, AWESOME!!!! :) Everything is just perfect, functioning first time around, solid and just a joy and pleasure to work with! The most trustworthy, brilliant authors/templates at themefores.net from my personal experience – THANKS A MILLION!!! :)

wiseguys

Thanks a lot for your feedback :-)

ferozeea Purchased

They are the wiseguys – A good theme and real good support team

wiseguys

Thank you ;-)

Hey guys, really loved the look of your theme but having an issue with it. When clicking the + symbol to expand portfolio items in the portfolio section (for instance, Slider Example web design in top left of Portfolio section), nothing happens in Safari or Chrome.

Which is odd, because the live preview on Theme Forest works perfectly in both Chrome and Safari. My offline directory works fine in Firefox, but the Portfolio expanded sliders won’t work in the other browsers. Do you have any idea what the problem is?

Would really love to get this working, it’s a fantastic theme.

wiseguys

Hi,

Send me an email via our profile page with a link to your site online.

Thanks, Greg

Default-user

Hey – as soon as I uploaded it, it worked on all browsers! No probs.

Darbis Purchased

Hello,

I love this theme! Just setting it all up and it’s so easy and looks great!

One question, I am trying to integrate a twitter feed. I have followed instructions from here and everything works if I create a blank page with only the twitter feed, but when i try to integrate it into Kenway theme, I get an error dialogue box to start off, and then the feeds never load. My unfinished site can be found here.

wiseguys

Hi,

Not sure what the issue is as I can’t see any code errors apart from that dialog window.

maybe try this one as I know it works: https://github.com/StanScates/Tweet.js-Mod

Thanks, Greg

Default-user
Darbis Purchased

Great, thanks. Switched to that one and it works fine. Thanks for the help. I love this theme! Can’t wait until you have a few more themes to buy.

I have a question, with your theme. I want the parallax images to stretch edge to edge. Right now the only images that scales edge to edge is the first image. I am on a large display and if you scroll down you see the first home image on either side of the parallax image.

Everything is working as it should I would just like to the parallax images set to max width.

wiseguys

Hi,

What is your screen resolution? I chose not to use width 100% for images as it causes some gaps on lower resolutions in parallax, so use large images with width of 2000px as in our preview.

Thanks, Greg

Default-user

my res is 2560×1440

wiseguys

Hi,

From our research we found that 2000px images would cover most screen resolutions, 2560×1440 is about 1% of web users according to this: http://www.w3schools.com/browsers/browsers_resolution_higher.asp

In any case the simple solution if you want to support this res. is to provide images at that size.

Thanks, Greg

My site cannot be accessed on iphone/ipad

It will take 3-5 secs to load then kick back to main screen

I have disabled google map on contact page yet it wont load or show on iphone/ and safari

www.fauxtasticiron.com

Please provide a fix

thanks

the site works fine on my computer but on the iphone it is jittery and freezes when you scroll over the "quote" sections. sometimes it will just crash and close. only one footer image shows up on my iphone instead of 5 different ones when i scroll through the site. the footer image sometimes will not fully cover the space when scrolling through so it looks like something is peeking underneath it. in addition, the site takes a good 15 seconds to load. i have tried 2 different servers and it still takes a while.

I want to change the black color that fills the background when you click on an image thumbnail to get the large light box. Where do I go to edit this setting?

Right now mine is going to a 50% transparency for some reason and I want to change it a different color or make it go back to a full black background after you click to get the full size images. It was working correctly before so I am not sure what has changed.

Thanks

Is there a way to autoplay the top home slider, so that it auto-scrolls between items?

joelam66 Purchased

hello

this is a fine work congratulations but my site does’nt work on i-phone there is a black screen with nothing else than a white square

www.fredcapron.com

can you fix it please ?

Francis

Hello, my website shows that there are a lot of mistakes, please help me to see where I went wrong. My English is not good, so I need help to find out why. Thank you very much! My website http://www.xihuhui.net/

Hello WiseGuys…

Great site, only the PLUS (more info) buttons on the pictures on the portfolio sextion does not work, the zoom buttons works oke???

Joop from The Netherland

Jopiedopie

Thanks for NON suporting, no more WiseGuys templates for me…

MCHH Purchased

Absolutely love this template! We’re getting an error code in IE8 though:

Error Code: jquick.zoomshowcase.js

Line 0 Char 0

script error: kenway.js

Any ideas why?

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