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1534 comments found.

greenad

greenad Purchased

All the background images have some kind of lines pattern on it. I Opened /css/supersized.css remove its background code at line 20…but line still there? Can you help?

Hi,

Open Theme Setting > Gallery Portfolio and uncheck “Enable/disable background overlay” option.

Thanks…but the border still there. Is there any other place to remove the border?

Hi,

Open /wp-content/themes/keres/css/screen.css find ”#page_content_wrapper” remove its border.

Amagoya

Amagoya Purchased

Hi, I have a problem. I have made one gallery with 10 photos. I want to order them by drag and drop but i cant do it. Mi version is the 2.4v

Thanks

Amagoya

Amagoya Purchased

Yes i send yo by mail

Amagoya

Amagoya Purchased

I cant drag and drop the images in a gallery

I replied your email.

greenad

greenad Purchased

Do you have any hint of how to remove the Content Background border?

Hi,

Open /css/screen.css find ”#page_content_wrapper” remove its border.

I’m having problems with my galleries… I can drag and drop but I haven’t been able to drag to re order. Thanks

This is one of the galleries: http://www.dienossa.com/photography/bw/

I just did that and still I can’t drag the images. It seems like it selects them but then it won’t drag them

Hi There,

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

done thanks

Hello Author of Keres theme,

We have run into a problem that I think can be addressed via CSS, but I am not sure.

The problem is in our temp-contact page, the first name field is unclickable because the nav bar and logo are both in a div (“top_bar”) that extend over that first field area. It extends because the logo in our case is a wide one.

Here is the URL for the staging site and our specific page: http://kiefelphoto.staging.wpengine.com/contact-kiefel-photography-2/

If I could get the logo in it’s own div, and the menu in it’s own div, then we could use the FNAME contact form field. Can you show me how to do this, what solution you have, or where I might edit this?

I think this is what I need, but you tell me!
<!--FROM THIS...-->
<div class="top_bar">
    <div id="menu_wrapper">
        <a id="custom_logo" class="logo_wrapper">
        <div id="nav_wrapper">
        <a id="menu_close">x Close</a>
        </div>
    </a></div>
</div>
<!--TO THIS??-->
<div class="top_bar">
  <div id="menu_wrapper">
    <a id="custom_logo" class="logo_wrapper"></a>
  </div>
</div>

<div id="nav_wrapper">
    <a id="menu_close">x Close</a>
</div>

Hi,

I replied the solution on your ticket, please check.

Hi,

on the theme setting/homepage

when I use Photo Wall Gallery for the homepage styles it works fine. But when I use full screen slide show nothing happen. I build several homepage gallery but I can’t get it to work? Any hint of how to fix the issue?

countryclubeast.com

tks in advance

just got it enable. tks

I enabled the full screen but still not working

Hi,

I have a problem. I have changed the background image like you can see here

http://50mmfotografas.com/

but if i want to see the web in the iphone i only can see de center of the image. Its no posible to see all the image in the iphone or in another celular??

Thanksss

Hi,

Thanks for your info.

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Love the theme but I can’t get full screen image background to work.. only the photowall.. – I saw you replied to somebody else with this problem, but unlike them, my images are in a gallery on the site, so not sure why only the photowall will work, and no other template for the homepage will work. Your help is appreciated thanks. – I did a support ticket with screenshots on your support page :) skysimonephotography.com

-kenburns and fullscreen slider gallery wont work flip gallery and flow gallery wont work

Hi,

Thanks for your info

Could you provide ticket ID so I can check your screenshot quickly please. Also please continue conversation on the ticket.

Hey it’s here in my private ticket :) https://themegoods.ticksy.com/ticket/482403

Ok issue solved :)

What is the difference and different purpose between gallery page and portfolio page? (unrelated to my support query)

Hi,

Gallery content is mainly for image ONLY content and portfolio for various content types including image, video, text HTML etc.

Thanks very much :)

rafalb7

rafalb7 Purchased

How can I update my theme to newest version??

Hi,

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

greenad

greenad Purchased

Hi,

I got this gallery page and I set it up a gallery mansory. But when I click the image, instead open the gallery in a new page. it load on the page itself … on the background

http://countryclubeast.com/wp/gallery/

Can you help?

Hi,

Thank you for purchasing.

Please update to the latest version of theme. It should fix your issue.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

greenad

greenad Purchased

I have version 2.5… Is that the current one?

Hi,

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hello again,

I´ve purchased the theme but I don´t know why it doesn´t appear here. I can send you my license, Is this possible to verify it? Thank you

Hi,

Could you please contact your Themeforest support if you are sure that you purchased the theme with this account. Sorry for any inconvenience.

memofo

memofo Purchased

Hi is there a tutorial anywhere that can help me with this theme

memofo

memofo Purchased

and how do I update it

Hi,

Thank you for purchasing.

1. Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

2. Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.

memofo

memofo Purchased

I have downloaded the updated theme but fails every time I try and install is there a way of completely removing it and starting again

Hi,

Thank you for purchasing.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

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