54 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
fanorf1 Purchased

Hi. Buy this template on February 7. Questions: 1°. files that I can download version 1.1.1. I could upgrade to version 1.2 Version?. 2°. In this version I can not change the background, follow the steps in Customize “Keronchong”(http://tokokoo.com/beta2013/docs/keronchong/), but do not let me change it: Background Image, in my options this does not appear, 3°. what I do is upload two images with solid colors for the banner. Can you tell me if you can disable? Thanks!

Tokokoo

Hi,

1. Yes you can. 2. The custom background handled by Features Slider, for further details about it, you can read the documentation of keronchong here : http://tokokoo.com/beta2013/docs/keronchong/ at point 6. Slides “Keronchong” 3. Which part did you mean with “The Banner”. can you give us screenshot?

For further question, please open new ticket here : http://tokokoo.com/ticketing/ our team will help you ASAP.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
tcg1 Purchased

Hi, submitted ticket on your support form for assistance. Hope someone can respond soon.

Missing slider tab and a few other tabs under Theme Options. Also, when you click on “add new” under photo section and a few others it says “Access Denied”.

Default-user
tcg1 Purchased

Figured out the slider. I have another question. For the woocommerce section on the homepage, how do I get the images to show up like the demo size? I clicked “regenerate thumbnails” but the size of the images are still the same (appearing the same size as the Event image to the left of it on the homepage). Thanks,

Default-user
tcg1 Purchased

I got it to work. Now, the question I have is regarding the blog posts on the homepage – how is the first one able to display just the image? If I figure that one out too, I’ll let you know so you don’t have to respond.

Default-user
tcg1 Purchased

figured it out :-)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

Joint looks dope. Any way to customize the look. And with WooCommerce, how do you sell individual tracks?

  • Has been a member for 0-1 years

The footer is breaking in firefox browser.

Tokokoo

what firefox that you use? can you give me the capture?

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • United States

Can this theme be used to sign up for events?

Tokokoo

Hi,

Unfortunately it can not be used for sign up event. they just display event schedule and Buy button, but you can insert link to the buy button and directed to location where user can sign up to the event.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
hadi33 Purchased

Hi Tokokoo,

Can you please help me fix my issue? whenever i click “My Account” it doesn’t doing anything. Please help.

I need the Login and Register exactly the same as your template showed live.

Tokokoo

you should checklist in wp-admin > woocommerce > settings > account http://yourdomain/wp-admin/admin.php?page=wc-settings&tab=account

checklist the Enable registration on the “My Account” page i hope it will help you :)

Default-user
hadi33 Purchased

I already figured it out. But the login area is not typable. Its not allowing the end user to type their username and password to login.

Default-user
hadi33 Purchased

are you there?

Tokokoo

Hi,

We have upload the new update for keronchong theme. the login form issue also has been fixed in this update. please check it out.

Default-user
hadi33 Purchased

can you give me the link of the new update? how can i update it? Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
HotMixVa Purchased

Hello: I am having problems getting the latest photos and videos to show on the homepage. I checked for latest photos and videos to show on homepage in the theme options. Also my woocommerce recent products are not showing. Any direction?? I sent in a ticket and received no response.

Tokokoo

Hi,

Can you give me your site link? we will check it.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

hey mate. If i dont have and image with 870×450 scale in product image, the theme dont add white space to image to fit into product image placeholder?

If i use hardcrop it only show a smallest detail of image. if i dont, the magnifier dont use the total placeholder width.

what can i do ?

Tokokoo

Hi,

870×450 is recommended size for Product image, if you have less than it, they will not give you good result. and the Magnifier will not work fine.

Default-user

do you know any plugin to add white space to my image so i can have the recommended size?

Tokokoo

Hi,

We got some solution for you :

1. Deactive YITH Zoom Magnifier Plugin.

2. Add CSS code to wp-admin->Appearance->Custom CSS field : .entry-format.single-entry-format.images > a > img { width: 100% !important; }

I hope you can give me a 5 rate for our support in keronchong theme http://themeforest.net/downloads . we really appreciated. Thanks.

Default-user

1. I want to use Magnifier. 2. This distort the porpotion. 3. i as if you know a plugin to add white space to the image so it dont distort the image and dont cut anything.

Tokokoo

Hi,

sorry, we still do not found a plugin to handle it.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Pre sale info: is there the possibility to have a countdown?

Tokokoo

we not yet input this features, maybe in the next update my team will update it. Thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
tcg1 Purchased

Hi, a few questions:

1. Is there a way to make the menu appear without having to click that small white square. Some visitors may not realize they should click it and miss seeing the other pages.

2. On the shop pages, when I add music previews and publish the page, the entire player is flushed to the edge of the left side of the page, instead of looking like the player on your demo (with space around it). How do I fix this?

3. I notice in the background features that the top of image heads are cut off, what is the right size image to prevent this?

4. In the sidebar, there is a facebook widget you have. Howdo I make the background of that facebook widget (or like box) white?

Thanks!

Default-user
tcg1 Purchased

Hi, no one ever responded. Will send a direct message.

Tokokoo

Hi,

1. Yes. You can do it by adding custom css. please paste the following css code to Appearance->Custom CSS :

.dropdown-view { display:block !important; }

2. Can you provide your site url here? we want to know it.

3. We Recommend you to upload big image at least 1500×1000 px. But if you have larger, it would be better. the current image size of our live demo site is 1920×1281

4. You can add custom css there. this is the example : http://tinyurl.com/l43nttf

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

The mobile menu dont work, why? I try two fresh installs and it dont apear. The div is empty. You can see that here: http://feijao.propostasweb.com/wordpress/

Tokokoo

Hi,

The link above is forbidden. so we can’t check it. please check the link again.

Thank You,

Default-user

The link works fine to me! Please try again. I want this URGENT !!

Tokokoo

Hi,

You can see this screenshot. Your site is forbidden : http://tinyurl.com/l2z7h4n

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, can you help on how to add any navigation icon for homepage slideshow background (supersized script)

I need the homepage to have their very own navigation control (left or right)

Tokokoo

Hi,

SOrry for the late reply. we do not really understand what do you want about that. can you open new ticket at http://tokokoo.com/ticketing so you can write more details there.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Can the main slider be replaced with a video ? Thanks

Tokokoo

Hi,

Unfortunately it can not.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hallo! Great theme,

I have a few pre-sale questions:

1. Can I remove the shop functionality (but keep the “product pages”) ?

2. Can I display the top menu open by default?

3. Are images automatically resized or do I have to provide them in the right size?

Mnay thanks!

Tokokoo

Hi,

1. What functions do you want to remove? 2. Yes you can, but that is still using custom css code to do that. 3. For all of product image, you need to set the right size,

Thank You.

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