99 comments found

How can I toggle the Menu to be “always open” rather than closed?

Quite a lot of people don’t know that the four horizontal lines in the corner is a menu pop-down button (would be really helpful if it had the word “Menu” over the icon)

Default-user

IGNORE THIS! I realised it was covered here:

Appearance > Theme Options > Home > Main Menu Type > Static

Tokokoo

Oke. i will ignore it.

On the theme demo ((http://tokokoodemo.us/keronchong/)) the audio player buttons are different to the ones on the actual theme; how can I change to the demo buttons?

Tokokoo

Hi RomeoCrow,

Thanks for the screenshots.

Please submit your issue here along with your live URL and also a temporary WP-Admin and FTP account to http://tokokoo.com/ticketing

We’d like to check some settings on your site directly.

You might want to submit your screenshots here as well, so it’ll be easier for us to identify your problem.

Thanks in advance.

Default-user

Hey, I tried to log a ticket at the above URL but it didn’t let me. Also, I’ll need an email address to set up WP and FTP access?

Tokokoo

Hi RomeoCrow,

The Ticketing URL works fine on us.

Or you can try to access this page directly: http://tokokoo.com/ticketing/open.php

Here’s how it would be look like: http://prntscr.com/5avjj6

You can use any email address. Just pass on the username and password to us later on the Ticketing System.

Thanks in advance.

Hi, I’m very interested about buying this theme. But I would like to modify some things on this :

- on the preview, next to the event box on the homepage, there is a shop area but I have nothing to sell on my web site, I would like instead of this pût a featured post box, with thumbnail and description. Is it possible?

- I love the slider, but what is the content displayed ? In my case, I want to show the featured articles.

Thanks in advance and good job ! (Excuse my english)

Tokokoo

Hi,

Sorry we do not give any support for customization. You can considere it.

*UPDATE: My apologies, managed to do a manual upload and installation of the plugins. Thanks! *

Hi

I bought the theme and tried to install the plugins, but 3 of them are not successful.

An error occurred while installing Fullwidth Audio Player: Download failed. A valid URL was not provided..

An error occurred while installing Koo Shortcodes: Download failed. A valid URL was not provided..

An error occurred while installing XTENSIONPRESS Woocommerce Catalog Mode: Download failed. A valid URL was not provided..

Tokokoo

You’re welcome megapixelsg.

Glad you can solve your problems :)

Have a nice day!

I have a distinct font to use for my site title.

I’d like to add it as a new font option to:

Appearance > Customize > General Typography

How can I do that?

Tokokoo

You’ll need to edit the php files.

Try to start by looking on these files:

inc/customizer/googlefont-control.php inc/customizer/cache/google-web-fonts.txt


Hope it helps.

On the header of the site, above the menu bar, are the social media icons, My Account, a search magnifying glass and the shopping cart symbol.

How can I remove “My Account” from that bar?

(a toggle option in the Them Options menu would be a nice future update)

Tokokoo

Hi RomeoCrow,

Try to open your header.php file. Go to line 86-103.

Find and remove/comment this script:

<!-- ADDITIONAL MENUS -->
<nav class="additional-menu" role="navigation">
...
...
...
</nav>

Hope it helps.

And thanks for your feedback!

Three things regarding Events on the Homepage:

1) How can I change the chronological order in which Events appear on the homepage?

At the moment it is the wrong logical order (the Event coming up next, chronologically, should be the main Event featured, not the last Event on the list).

2) How can I change the text of the “Buy” button?

This should be a setting field within each Event when you add it under Add New Event.

3) How can I remove the auto-tint of the main Event image on the homepage from permanent to activated by mouse-rollover?

Every other homepage element (products, videos, photos, etc) has a normal photo that only has a tint upon mouse-rollover. The Event one looks out of place because the auto-tint is permanent.

Keronghcong is a great theme, these sort of adjustments will make it even better!

Tokokoo

Hi RomeoCrow,

1) It’s indeed arranged by recent date. If you’d like to have the Featured come first, you’ll have to customize the theme files.

2) Open your home-featured-event.php and go to line 44. Find this script:

<a class="event-action btn" href="<?php the_permalink(); ?>"><?php _e( 'Buy', 'tokokoo' ); ?></a>


and change the 'Buy' string there to your preferences.

3) You’ll have to customize the theme files in order to achieve this.

Thanks for all your feedback, RomeoCrow :)

I want to add a full width widget to the homepage.

How do I do that?

At the moment I can only see two options:

1) add a widget to one of the Footer columns, but this doesn’t give me full width functionality

2) add the code to Appearance > Theme Options > General > Footer Code. However when I do and click save, when the page refreshes the code has gone (the code is <iframe…></iframe> brackets, if that makes a difference?)

Tokokoo

Hi RomeoCrow,

You’ll have to customize the theme files in order to do that.

The Footer Code in the Theme Options was supposed to be inserted for script like Google Analytics or a kind, so it wasn’t supposed to be used to display/show element on screen.

Hope it explains.

How can I change the Homepage Section Head Arrow button colours?

(nav-slide nav-btn prev-ptn and next-btn)

Tokokoo

Hi RomeoCrow,

You’ll have to customize the theme files in order to do that.

You’ll need to put some Custom CSS.

Hope it helps.

When viewing a photo the Category of that photo is shown below with the category name hyperlinked.

However, clicking those hyperlinks take you to a dead page; shouldn’t they take you back to the main photo category page?

How can this link be changed?

Also, how can the other categories be listed in the same place?

(i.e. when viewing a photo it shows the current category AND a list of other categories, all hyperlinked, so you can choose what to look at next)

Tokokoo

If you have a dead link, try to re-save your Permalink first.

And if you want other categories to be listed in the same place, you’ll have to customize the theme files directly.

Hope it helps.

When scrolling up and down websites, or through photos, a lot of people use their keyboard arrow keys.

However, the audio player “highjacks” the arrow keys, so that they only control the audio player.

How can this be disabled?

Tokokoo

Try to remove/deactivate the Audio Player.

If you’d like to keep the Audio Player also, then you’ll have to customize the theme files directly.

The photo slider is cropping album photos unacceptably.

How can I stop it so that either the whole photo is displayed (and the slider resizes itself accordingly) or, better still, the photo is resized for the current slider display size, so that the whole photo is visible?

(go here to see what I mean http://danolsenmusic.com/photo/my-first-photo-shoot/)

Tokokoo

You’ll need to change the image size for the Album Photos.

But it has potential to break the layout and you should fix it in the CSS.

And all of these should be done by customizing the theme files directly.

When you scroll down the homepage the audio player partially blocks the content (and obscures half the copyright footer text).

How can I add more blank space to the bottom of the homepage so you can scroll down completely?

Tokokoo

You’ll have to put some custom CSS in order to do that.

Being a music-focused theme I was surprised by the limited social media connections available;

Under Appearance > Theme Options > Social we need to have options to add: YouTube, SoundCloud and Instagram at the very least.

How can we do that?

Tokokoo

You’ll need to open inc/admin/theme-settings.php file and find tokokoo_options_setting_social() function.

Or you can go directly to line 590 to add more items.

But you’ll also need to edit other template files in order to display it on the front end.

Under Appearance > Theme Options > Home I have set the Menu Bar to “Static”.

How can I change the vertical size of it?

(I’d like to trim it so that, although it is open, it doesn’t take up so much of the screen)

Tokokoo

You’ll need to put Custom CSS in order to do that.

And thanks for all your feedback, RomeoCrow.

Most of your issues/requests here can only be done by customizing the theme files directly.

You’re free to go and do it by yourself, of course (we also recommend you doing it on a Child Theme).

But if you’re having trouble understanding PHP, HTML, JS and CSS code, we recommend you to submit all your request to http://tokokoo.com/custom-theme/


We have been in partnership with the great guys from Elto that will be very glad to help you to customize your theme,

Note: If you also having trouble accessing the link above, you can also use this link to contact Elto directly: https://www.elto.com/?invite=tokokoo

Thank you for being our valued customer. Have a nice day! :)

Hi

My website is http://www.oogiemusic.com/ For some reason, the events widget and the subscribe widget on the home page looks weird and out of place. What could be the possible reason?

Thanks!

Tokokoo

Hi megapixelsg,

You’re adding the widget on the Footer Four.

Try to add some more widgets on Footer One, Two and Three as well.

Hope it helps.

HI there, I can’t see any of your Video/potos/events/Features in the admin section, and i dont seem to have your plugin.

Please advise, urgent, site needs to go live today

manmademanuk

I fixed it, i had to manually install your plugin.

Tokokoo

Hi manmademanuk,

Glad you can fix it.

And yes, you’re right, if you’re having trouble with auto installing the plugin via Theme, you can always do it manually.

Please can you tell me how to make the home page slides go faster?

Tokokoo

Hi manmademanuk,

Try to open your inc/extra-functions.php and go to line 185

Find this script:

slide_interval: 7000,


and replace 7000 with a smaller number.

Note: 7000 is in ms (milisecond), so it means 7 seconds.
If you’d like say 5 seconds, then you should put 5000.

Hope it helps.

manmademanuk

Thank you, thats better. Would you be able to tell me how to speed the animation on the button up, it take a little to long to fade in.

Tokokoo

Hi manmademanuk,

Glad we can help.

Unfortunately, we can’t help you more than that. We can only give you a hint as a start for where you can customize it. If you want it more, you’ll have to do it by yourself.

In any case, if you’re having trouble with PHP, JS and CSS, we recommend you to submit your request at http://tokokoo.com/custom-theme

Hope it helps.

Hi. I am considering buying your theme if only you can answer a couple of questions for me. 1. My shop will be selling mostly single MP3 tracks as well as a few albums. Is it possible to categorise the tracks by genre in the shop so a visitor can shop by genree for example SOUL, HIP HOP, POP, REGGAE, ETC? 2. Also I will be giving away a lot of promotional singles and albums for new artists for free. So I want visitors to be able to download these freebies with less hustle, like without being required to enter any credit card information. Please let me know if this theme can handle these requirements out of the box without much hustle.

Tokokoo

Hi,

All of ecommerce functionality of Keronchong theme hadled by woocommerce plugin. If you do not familiat with woocommerce, please read it first http://docs.woothemes.com/document/managing-products/ . and also i will answer your question : 1. Yes it is possible. You can use product variation to do that. 2. Yes you can. you just need to set your product price as 0.

Please read the details about woocommerce plugin first.

Thank You

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