28 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years
TemplateMela

Please contact to our technical team with all your details at https://www.templatemela.com/support/ our team will check it all your issue.

Default-user

I take this error message. Notice: Undefined variable: profiles in /home/degerlihobi.com/httpdocs/catalog/view/theme/OPC030062/template/product/product.tpl on line 95

Default-user

There are problem this code $(”#cloud-zoom”).elevateZoom({gallery:’additional-carousel’, cursor: ‘pointer’, galleryActiveClass: ‘active’, imageCrossfade: true, loadingIcon: ‘catalog/view/theme/<?php echo $this->config->get(‘config_template’) ?>/image/megnor/spinner.gif’});

TemplateMela

Please submit your new ticket with all your details at https://www.templatemela.com/support/ , so our technical fix all your issue.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

I installed this theme on a clean opencart 1.5.6.4_rc and receive this error: Undefined variable: http_type in /home/u460187665/public_html/catalog/view/theme/OPC030062/template/product/product.tpl on line 3

TemplateMela

Ok, Please contact to our technical team at https://www.templatemela.com/support/ with all your details, so they can fix all your issue.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi!

The Template includes Spanish language? for admin and catalog??

TemplateMela

Our theme fully support to Opencart all default features and modules. If any issue with our theme only then we will help you, And in our theme package not included any language package, You need to download any language package from here http://www.opencart.com/index.php?route=extension/extension&path=2 , Still any more question regarding our theme please feel free to contact our technical team at https://www.templatemela.com/support/ so they can guide you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
premio Purchased

Hi .. I am newbie in OpenCart. I have sent a support ticket (http://www.templatemela.com/help/#install) to help install the template to my website, but until now the template is not installed to my website. Please help me. Thank you . . .

TemplateMela

Yes, You will get update via your ticket within 24 hours.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
synh15 Purchased

Hello, I bought your theme and set it on my website. But the critical problem occurred. Your theme makes the initial main page loading speed extremely slow. Before applying your theme, it was just less 3 sec, but now sometimes takes 100 sec to open. So I restored the default theme, the speed came back.

I have tested 3 hostings that I registered, the results are same.

Why is that?

TemplateMela

Please contact to our technical team with all your details so they can help you about this issue https://www.templatemela.com/support/

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I bought this template one month ago and never worked on it yet. I want to install it today, and wanted to watch the demo before : the demo is not working !!

http://themeforest.net/item/kids-store-opencart-responsive-theme/full_screen_preview/6449246

What’s the problem ? Is the support still here for this template “kid store” and will you follow this template in the following months and years ?

Thank you for your quick answer and explanations,

TemplateMela

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server.

Default-user

thank you for the quick answer : i bought a prestashop theme, sorry i wrote in the wrong comment page. !

TemplateMela

Ok, Still any question regarding our theme please feel free to contact our technical team via your ticket.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I have raised an issue [#TGB-840-97593] with your support team, its been a week and my issue has not been resolved yet.

Please have it fix with the high priority or else tell me what is the process for the refund.

Thanks

TemplateMela

Just replied via your ticket please check it, Still any question regarding our theme please contact to our technical team via your ticket. We provide life time free support to our theme related bug.

Default-user

Thank you so much, love your work.

TemplateMela

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Danirub Purchased

Hi in the PSD file Have you got it Sliced for the web that i can change the colours on it . Thanks Dani

TemplateMela

You can change color of theme from CSS file and need to replace some images, And need to edit PSD file for change any banners and images.

Default-user
Danirub Purchased

Hi i whant to change the the cloud colour . can you send me the Sliced PSD?

TemplateMela

Please contact to our technical team with all your details so they can help you https://www.templatemela.com/support/

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