40 comments found

Default-user

I take this error message. Notice: Undefined variable: profiles in /home/degerlihobi.com/httpdocs/catalog/view/theme/OPC030062/template/product/product.tpl on line 95

Default-user

There are problem this code $(”#cloud-zoom”).elevateZoom({gallery:’additional-carousel’, cursor: ‘pointer’, galleryActiveClass: ‘active’, imageCrossfade: true, loadingIcon: ‘catalog/view/theme/<?php echo $this->config->get(‘config_template’) ?>/image/megnor/spinner.gif’});

TemplateMela

Please submit your new ticket with all your details at https://www.templatemela.com/support/ , so our technical fix all your issue.

I installed this theme on a clean opencart 1.5.6.4_rc and receive this error: Undefined variable: http_type in /home/u460187665/public_html/catalog/view/theme/OPC030062/template/product/product.tpl on line 3

TemplateMela

Ok, Please contact to our technical team at https://www.templatemela.com/support/ with all your details, so they can fix all your issue.

Hi!

The Template includes Spanish language? for admin and catalog??

TemplateMela

Our theme fully support to Opencart all default features and modules. If any issue with our theme only then we will help you, And in our theme package not included any language package, You need to download any language package from here http://www.opencart.com/index.php?route=extension/extension&path=2 , Still any more question regarding our theme please feel free to contact our technical team at https://www.templatemela.com/support/ so they can guide you.

premio Purchased

Hi .. I am newbie in OpenCart. I have sent a support ticket (http://www.templatemela.com/help/#install) to help install the template to my website, but until now the template is not installed to my website. Please help me. Thank you . . .

TemplateMela

Yes, You will get update via your ticket within 24 hours.

synh15 Purchased

Hello, I bought your theme and set it on my website. But the critical problem occurred. Your theme makes the initial main page loading speed extremely slow. Before applying your theme, it was just less 3 sec, but now sometimes takes 100 sec to open. So I restored the default theme, the speed came back.

I have tested 3 hostings that I registered, the results are same.

Why is that?

TemplateMela

Please contact to our technical team with all your details so they can help you about this issue https://www.templatemela.com/support/

Hi,

I bought this template one month ago and never worked on it yet. I want to install it today, and wanted to watch the demo before : the demo is not working !!

http://themeforest.net/item/kids-store-opencart-responsive-theme/full_screen_preview/6449246

What’s the problem ? Is the support still here for this template “kid store” and will you follow this template in the following months and years ?

Thank you for your quick answer and explanations,

TemplateMela

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server.

Default-user

thank you for the quick answer : i bought a prestashop theme, sorry i wrote in the wrong comment page. !

TemplateMela

Ok, Still any question regarding our theme please feel free to contact our technical team via your ticket.

Hi, I have raised an issue [#TGB-840-97593] with your support team, its been a week and my issue has not been resolved yet.

Please have it fix with the high priority or else tell me what is the process for the refund.

Thanks

TemplateMela

Just replied via your ticket please check it, Still any question regarding our theme please contact to our technical team via your ticket. We provide life time free support to our theme related bug.

Default-user

Thank you so much, love your work.

TemplateMela

Thanks.

Danirub Purchased

Hi in the PSD file Have you got it Sliced for the web that i can change the colours on it . Thanks Dani

TemplateMela

You can change color of theme from CSS file and need to replace some images, And need to edit PSD file for change any banners and images.

Default-user
Danirub Purchased

Hi i whant to change the the cloud colour . can you send me the Sliced PSD?

TemplateMela

Please contact to our technical team with all your details so they can help you https://www.templatemela.com/support/

Good day!

I am having problems with sending form on my website (outletarmazempetit.com.br). My programmer says to upgrade the system, but rather to see if eh compatible with the latest versions opencart. My question, can I update my system using opencart this thema? If yes, for which higher version?

Thank you!

TemplateMela

You can see latest version of Opencart http://www.opencart.com/index.php?route=download/download and our theme fully support to latest version. Still any question regarding our theme please contact to our technical team with all details https://www.templatemela.com/support/ so they can guide you.

Hi,

Where and how can I change footer items?

Thanks

TemplateMela

You can change footer content from Admin panel please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you.

Hi,

how and where can i change the contact us page content, for example, address, map etc. Please be specific!

Thanks

TemplateMela

You can change contact details from admin panel and about map need to add your position from contact.tpl file. Please contact to our technical team with all your details so they can help you https://www.templatemela.com/support/

Hello, I can’t seem to find the Contact Page. I looked under Information but it doesn’t show up in the backend

TemplateMela

Yes, You can check contact us page path in template directly “catalog > view > theme > YourTheme > information > contact.tpl”.

Is this template compatible with OpenCart2.0.0.0?

TemplateMela

No, This theme not support to latest version 2.0.

gedamin Purchased

Hi, Is this template compatible with OpenCart 1.5.5.1 ? If no let me know where could be main issues in template in OC 1.5.5.1?

TemplateMela

Sorry, This theme not support to version 1.5.5.x. Supported to version 1.5.6.x only.

Hi, when buying this website have included all the banners? we can change the color of background ? Thank you and best regards.

TemplateMela

Yes, After the install our theme your store will look same as our demo store. Also change color of theme from CSS file and need to replace some theme images. Still any question regarding our theme please feel free to contact our technical team at https://www.templatemela.com/support/ so they can guide you.

Hello, If i buy this theme can you install it for me with greek language included?

TemplateMela

First of all this theme fully support to version 1.5.6.x only and need to install opnecart v1.5.6.4 on your server by self http://www.opencart.com/index.php?route=download/download , We are support to our theme related issue only.

Default-user

you still do not answer me! when i will have the opencart installed, can you install the theme for me? i can purshase it now and send you all the detail for the server access. is it possible?

TemplateMela

No, Need to install Opencart on your server by your self with your language package then after install our theme on your server. We are support to our theme related issue only.

Ok, but can you install it for me? should i have the opencart installed first? and if yew which edition?

TemplateMela

No, Need install Opencart on your server by your self with your language package then after install our theme on your server, This theme fully support to opencart all default features and if any issue with our theme only then we will help you.

How i can change the information on the footer? where it says “free delivery” and “call as on..” ?

TemplateMela

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server and guide you about all your question.

Hi, can i have an AED currency? for United Arab Emirates

TemplateMela

This theme fully support to Opencart all default features and modules so first of all check it your all your requirement with opencart default theme. If any issue with our theme only then we will help you, We provide life time free support to our theme related issue.

Hi, can i have an AED currency? for United Arab Emirates

TemplateMela

Yes, This theme fully support to Opencart all default features and modules.

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