Hi, hope you can help. I’ve sent you an email, but heard nothing as yet.
I’m having a slight issue when I set the featured image for a page.
I’ve set it up on 3 pages (not posts) so that they make up the Middle Section (3 posts/pages) on the front page. It’s displaying fine on the home page, but the featured image then appears at the top of each of the 3 pages. How do I remove this please. I just want to have the larger image on each page and not the smaller image above. Hope that all makes sense.
Thanks in advance.
I had purchased your theme. On the first look, there is a scroll on the right. Can you please fix that?
Hello, can you please send us a link to your site to firstname.lastname@example.org
How do you change what the middle section on homepage shows? Between posts?pages?
I want to ask what the recommended sizes are for the DEMO 2 hompegae banner? http://showcase.aislinthemes.com/?product=kids
I wanted to also ask if you can customise the colour of the background etc? further than just the colour options available?
We received your email, we’ll get back to you.
Really love your theme. Only problem is the slider is not displaying correctly using the imported sliders. It all looks fine in the preview when editing them, but on the homepage the images and text are all over the place and displaying in a very odd way. You can see it here: http://www.littlemusicmakers.net/
Thanks for your help
Hi, the site is in the maintenance mode right now so we need access to see it. Please send it to email@example.com
I bought this theme but I cant figure it out at all; I had used avada previously and thought this would have a fusion core page builder which im familiar with but it doesn’t.
I realise this is my own problem but as i only bought it tonight and wont get any use from it I was wondering if you provide refunds?
sorry, it either that or a tutorial!
Please watch this video https://www.youtube.com/watch?v=XeulRAgnAE0
Hi again one final query
Avada had an option of uploading its demo content to wordpress so that you could reverse engineer it your tastes. I found this really useful. Does kids voice do this? I cant find any page templates for many of the types of pages listed on your site, such as a good few of these below,
is that standard or is it a problem with my download?
BLOG – 2 COLUMNS LIST
BLOG – ONE COLUMN LIST
BLOG WITH SIDEBAR
CALENDAR TEST PAGE
DEMO CLASSIC BOXED
DEMO FULL WIDTH
GALLERY – TWO COLUMNS
HOME PAGE WITH WIDE SLIDER
PAGE WITH SIDEBAR
TERMS & CONDITIONS
TWO/FOUR COLUMN GALLERY
sorry if i sound like an idiot maybe im just way out out my depth
watched the video and am now up and running!!
sorry for he comments
its showing me the links from the pages section as my menu..dont know why.
the first 5 show up on the header menu..
Please send us a link to your site at firstname.lastname@example.org
When I choose a menu and save it, it is still not showing up on my page.. instead I’m getting a different menu which contains a lot of page titles that don’t exist? Is there something I am missing?
(your new best friend!)
Is your template working with the latest version of wordpress? i see it’s support to 3.8.
Yes WP 4.1 is supported.
How is it possible to adjust the height of the footer?
It seems to be too high in relation to the rest of the site.
Please send us a link to your site to email@example.com
After upgrading WP 4.1 I can no longer click on any of the theme settings buttons. I have upgraded to latest Kids 1.6 theme as well.
Please send us access to your site to firstname.lastname@example.org
How can I stop the featured image from appearing in posts/pages?
Each time I add a featured image it appears at the top of my posts. Is it possible to have only appear as a thumbnail on the blog posts page and in the middle section of the home page?
Hello, please contact us at email@example.com
I am having a problem when I try to change existing or add new slide, after I click save slider the operation in progress popup and let me know by saving in progress. I am wait for long time and not finish save, that mean I can not save.
I use Kids Voice School V. 1,4 and chrome browser, Please be advise.
Please update the theme to the latest 1.6.0 version. Follow this video https://www.youtube.com/watch?v=hB7yvgZptAg
in your video used layer slider plugin, it is include in kids voice school theme?, if no, can I use another free slider plugin?
Layer Slider is included.
Hi, I can not update theme!! I follow your video, after upload files 100% wordpress said “Are you sure you want to do this? Please try again.” I tried several time, pls. be advise.
I try to FTP upload kids unzip folder and activated then browser show white blank page at “themes.php?activated=true” and do nothing.!!
Hi, is this theme WPML compatible?
It was not tested with WPML.
hi your demo isn’t working and your website is down.I was just going to buy this worries me.
Our server was down, now its up again.
I keep getting an ‘Internal Server Error’ message when installing this theme, by following the video you guys put on youtube..any ideas?
Try copying kids folder from the main package directly to your server wp-content/themes folder via FTP client like FIlezilla.
I have some error with importing demo content
Hello, can you send us a link to your site to firstname.lastname@example.org
this is my site http://www.intellchub.com/omomi/, why is the “OUR PROGRAM” beside the home slider not showing, even though i enabled Scroller Settings.?
You need to leave blank the setting for Home page in Admin/Settings/Reading
Hi, I bought your theme, installed it, all plugins and the demo content, but it doesn’t look like the demo. All pages are empty and I don’t know how and where to use the specific shortcode. Do you have any new demo content xml. ????
Hello, please send us a link to your site to email@example.com We will get back to you after the weekend.
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