720 comments found

Whopa Purchased

Hi my question is how to change the loading (main) page to be the home page. At the moment the issue is that when the website loads it goes directly to the blog, this also happens when the logo is clicked. I need it to be going not to the blog page but to the home page, both when it loads the main page and also when I click on the logo, can you help me with this? Thanks.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly refer the attached screenshot will help you get a clear view.

https://www.dropbox.com/s/vs7l5y4hgk4axbe/dt_front-page.png?dl=0

Regards., DesignThemes Support.

afanwebs Purchased

Hi, since the latest update, some of the font awesome icons have disappeared from my menu and home page.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly, Make sure you followed all these steps,

1) Download the latest font awesome files from internet.

2) Go to Theme-directory > css and replace following files – font-awesome.css and font-awesome.min.css

3) Go to Theme-directory > fonts replace the following file – FontAwesome.otf, fontawesome-webfont.eot, fontawesome-webfont.svg, fontawesome-webfont.ttf and fontawesome-webfont.woff

Regards., DesignThemes Support.

Default-user
afanwebs Purchased

I have done this, and now all icons have disappeared

rsriram
rsriram Author Team

Hi!.,

Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

Hi, should the background of the menu when you scroll down be white? mime is transparant. Did i do something wrong?

rsriram
rsriram Author Team

Hi!.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

mtroubat Purchased

Hello,

I’ve changed as well the shortcode template to add a link text in ” Icon service settings”. The titles are now clickable but i do not know where i can put the link. If i try to add it in text mode, it does not keep it when i save the page. And i do not see a filed either when i edit the icon service box. What can i do ? The site is here : http://blog.lafeedodo.com/

Thanks for your help

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly, Add link attribute to the shortcode as shown below and have a look.

[dt_theme_service icon=’icon-skillset’ type=’custom’ title=’Target Skillsets’ link=’http://google.com']

Regards., DesignThemes Support.

I designed a site under the url dev.sunshinelearning.com and when I back up the site and mysql database to move over to our live hosting provider I cannot edit the pages any longer. The child care, early learning ect pages show blank when I open them in WP to edit them. I do not want to recreate every page from scratch can you help me fix this please.

rsriram
rsriram Author Team

Hi!.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

yennylin Purchased

hi I change some style about gallery in ‘gallery-post-layout.php’ file, but where can I find the ‘dt_gallery_carousel’ file ?

yenny

rsriram
rsriram Author Team

Hi.,

You can find it from the file wp-content/themes/kidszone/framework/theme_shortcodes.php line no: 920

Regards., DesignThemes Support.

Hello DesignThemes,

I’m upgrading the webshop created with the KidsZone theme. First on my local config of course. Upgrading to KidsZone 2.2 and WC 2.3.7 gives me a message that KidsZone theme does not support and/or integrates with Woocommerce. And it broke the webshop, all the design is gone. Do I need to worry about this?

Also wondering, the theme’s core feature plugin is still on v1.0 This is the case as long as I use the theme. I tried to update it through appearance > install plugins after removing it. But it still stays on v1.0 . Is this correct?

Thank you Lambert.

rsriram
rsriram Author Team

Hi.,

Nothing to worry with both. Our theme is fully supported with latest woocommerce version. Also the plugin version number is 1.0 only. No need to worry about it.

Regards., DesignThemes Support.

Default-user

Upgrade succesfully. Thanks!

I am using the [dt_sc_team] tag on the homepage to show 4 team members. Under the photo, I can see their names and role. I would like to also add email under role. Where would I add this? What file?

Thanks for the suggestion!

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

You need to customize the function dt_sc_team in the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 917

Regards., DesignThemes Support.

ttoman69 Purchased

Hi there.

Great theme! I just want to know if it’s possible to replace your implemented gallery with, let’s say, premium Justified Image Grid?

I’d like to import (transfer) already made galleries made with your theme into a grid-styled gallery like those in Justified Image Grid.

Any idea, how to do that?

Have a great day, Tom

rsriram
rsriram Author Team

Hi.,

Sorry, we do not have that option in our theme.

Regards., DesignThemes Support.

Hiller Purchased

Hi there

I need help whit a simpel thing or it should be simple. I have a webshop in wordpress and woocomerce and that is very easy to add products whit tags and white category, but I have difficulty whit your theme and that frustrates me!! And you pleas help me with that??

Thomas www.oliz.dk

rsriram
rsriram Author Team

Hi.,

Let us know that exact issue that you are having with adding the products with some screenshots, so that we can help you better.

Regards., DesignThemes Support.

Hello,

I have some strange behaviour with the logo. I do not specify a Retina logo, so the website shows your own KidsZone logo … even on a normal website.

For now I used the same URL as the normal Logo, but then the logo is very small.

Shouldn’t the right logic not be: if no retina logo, show normal logo? Thanks

rsriram
rsriram Author Team

Hi.,

No, we have not done any changes in your site. It already works correctly.

Regards., DesignThemes Support.

Default-user
lamberbee Purchased

hmmm, strange, one field, how easy can it be. When it was not filled in (after an theme update), the KidsZone logo was shown. Filled it with a doubled pixels, gave only a small image and removing it again the kidskzone logo …

But It’s working now. Excellent. Thanks

rsriram
rsriram Author Team

Hi.,

OK, Thank you.

Regards., DesignThemes Support.

IHeartWP Purchased

Hi,

In the responsive mobile view of my site, the pullquote shortcode appears as a little skinny box down the left side of the page, and the page text aligns around it. Is there any way to make the pullquote a regular box that the text naturally falls beneath? It would definitely enhance the viewer experience. I am upgraded to your most recent template and am using the most recent WP version, too. Many thanks in advance for your insight… =)

rsriram
rsriram Author Team

Hi.,

Sorry we do not have that option in our pullquote section. We will try to update that in our next update. Thanks for the suggestion.

Regards., DesignThemes Support.

Two questions.

Galleries – I have added a caption which includes a URL to some photographs within the media library. How do I get the caption and URL to appear when I display the photo in the gallery ?

LayerSlider – how do I get the latest version of this plugin ?

Thanks

rsriram
rsriram Author Team

Hi.,

1) Sorry, we do not have the option to show the caption added in the media library section.

2) Kindly, Send us a message through the right bottom form located @ http://themeforest.net/user/designthemes So that, we will send you the latest version of layerslider files.

Regards., DesignThemes Support.

My cart has not been working for the past few weeks… Woocommerce is fully updated, my wordpress is updated. Do i need to update the theme? If so, how do i do this without losing all my customization?

rsriram
rsriram Author Team

Hi.,

Yes please try updating the theme.

Regards., DesignThemes Support.

Default-user
i updated everything… now the site doesnt work :( please help, thank you for your quick responses sjgsieg@gmail.com
rsriram
rsriram Author Team

Hi!.,

Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Hiller Purchased

Hi there

I would like to use tags on a products site. I need to have a picture and then a small description, then a group of products. and after that the same a description and a group of products. How do I make that happen? cant see how I can do that.

rsriram
rsriram Author Team

Hi.,

You can have the product page as shown in this link http://wedesignthemes.com/themes/kidszone/shop/ Can’t build the page as you have mentioned.

Regards., DesignThemes Support.

Have added KidsZone Twitter Widget to my footer. Have entered the four keys/secret/tokens from apps.twitter.com but when I save and refresh page I see message “No public Tweets found”.

I have tried deleting and reinstalling several times

Any ideas ?

rsriram
rsriram Author Team

Hi.,

Kindly, Check if you have added all the values correctly. If yes, Please mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

Woocommerce 2.3.0 compatible?

Hi, I cannot find any information on whether this theme is already compatible with woocommerce 2.3.0 or not.

Is it compatible?

Thank you.

rsriram
rsriram Author Team

H.,

Our theme is compatible with woocommerce 2.3 but have to change slide design changes so we will fix this and update soon.

Regards., DesignThemes Support.

Default-user

But what do you mean by slide design? Can I upgrade or not? If yes, what will happen? How is the theme affected??? And when is “soon”? this same reply was given 2 months ago to another user. Thank you.

rsriram
rsriram Author Team

Hi.,

Update the plugin and let us know if you have any issues, so that we can fix it for you.

Regards., DesignThemes Support.

matdog1 Purchased

Hi. How can I add a aspect like buttons to some items of the mega menu. I want do the same as your example in the shop item. Aspect like the buttons to the items: Cart / Checkout / My account The website: mundopetit.cl

Thanks in advance

rsriram
rsriram Author Team

Hi.,

Use the same method as shown in this video. http://bit.ly/1rBrCYL This video is from our another theme “Real Property”

matdog1
matdog1 Purchased

Thanks, but that video shows the method to create the mega menu and also add a image at the bottom. I asking for the specific code for add background aspect in links at the mega menu: cart /checkout / my account. Exactly the same thatyou have in the your mega menu in the demo.

Could you please paste the CSS code needed to do that?

Thanks

matdog1
matdog1 Purchased

Solved! Thanks (using CSS class in that items)

Hiller Purchased

I there

We have big problems with this theme using multi language. We looses content when updating for reasons I dont know. And when I forexampel want to chance the German site english content comes on. This does not make any sense to me. I hope it does 2 you!! Thomas Hillerup The site is oliz.dk

rsriram
rsriram Author Team

Hi.,

Exactly at what situation you are loosing the contents. You mean while updating the contents of the site using page builder you are loosing the contents? You can use either page builder or WordPress editor in the pages.

If you have some content in the WordPress editor and then you click page builder button and enable it and drag and drop some modules or without putting the modules, if you update the page, the WordPress editor content will be erased. In short, when you try to use WordPress editor, just disable the page builder and use the WordPress editor.

Regards., DesignThemes Support.

Default-user
Hiller Purchased

Hi there I know all that. It is when I want to chance the German version. On the frontend it is German but in the backend it is English and it should not be en inglish. And I have made sure that it is the german version I’m chancing in the backend. And ofcause when I update the German page will be in english. I know how the the system works!

rsriram
rsriram Author Team

Hi.,

Can you send us a video of your issue so that we can understand your issue better.

Regards., DesignThemes Support.

matdog1 Purchased

Hi, I have a problem with the search results at the site. In the search results, always shows only two results, the site have more products, always shows two results. Why? How can i fixed?

Thanks in advance

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