613 comments found

I have a strange problem. There is a bug in my pictures, when I scroll , I get a white line, which dissapers after some more scrolling.

http://www.dodaj.rs/f/43/No/4Fw10dN/bug.jpg

Any ideas?

rsriram
rsriram Author Team

Hi.,

Ok send us the details, so that we can check it.

Regards., DesignThemes Support.

Default-user

Resolved with z index

rsriram
rsriram Author Team

Hi.,

Glad that you resolved the issue.

Let us know, if you find any issues in future.

Regards., DesignThemes Support.

hello i have some problem with kidzone on wp + woocommerce for shop page see pict at link below http://jualbajutanahabang.com/wp-content/uploads/2014/12/err1.png there some image product located incorrectly please help to fix it thank you
rsriram
rsriram Author Team

Hi.,

It seems that we cannot access your site we are getting “The connection was reset” error, just add this css code in Dashboard > Kidszone > Integration > Custom Css to fix the issue.

.product.first .column { clear: both; }

Regards., DesignThemes Support.

Default-user

thank you… it’s work…

rsriram
rsriram Author Team

Hi.,

Thanks :-) Let us know, if you find any issues in future..

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

santoshr Purchased

Hi,

Gallery image is going our of box in Mozilla please check, tell me solution.

http://kidsround.com/dt_galleries/kids-car-for-coloring/

Working fine in Chrome see bellow

Best Regards, SR

rsriram
rsriram Author Team

Hi.,

Sorry, We dont have PRINT option in our theme.

Regards., DesignThemes Support.

Default-user
santoshr Purchased

It’s fine, can we add any download button is there?

rsriram
rsriram Author Team

Hi.,

You need to customize the file in the path

1) wp-content/plugins/designthemes-core-features/custom-post-types/templates/inc/gallery-single-layout-one.php

2) wp-content/plugins/designthemes-core-features/custom-post-types/templates/inc/gallery-single-layout-two.php

Regards., DesignThemes Support.

santoshr Purchased

Dear Ram,

How to I remove “Call : 888-654-3210” number or modify from my site http://kidsround.com/ which is above the top main menu.

Best Regards, Santosh

rsriram
rsriram Author Team

Hi.,

Please refer the attached screenshot : https://www.dropbox.com/s/o0mdccl8h4quz9u/change-number.png?dl=0

Regards., DesignThemes Support.

Default-user
santoshr Purchased

Thanks

rsriram
rsriram Author Team

Hi.,

Thank you.

Let us know, if you find any issues in future.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :-)

Regards., DesignThemes Support.

hantaah Purchased

I’m having problems with my main menu. When I move the moveto hover over a sub menu it disappears before I can click anything

http://www.almuttaqun.com
rsriram
rsriram Author Team

Hi., Thank you for contacting us.

Please note that you can fix the issue by simply adding the class name of corresponding icons within your menu items itself.

https://www.dropbox.com/s/5f794vq1x0ti0kp/HeaderMenu-Icons.png

You can have any icons you preferred to use with Menus easily from, http://fontawesome.io/icons/

https://www.dropbox.com/s/i067m4v38zkkjv7/FontAwesome-Icon-Class.png

Regards., DesignThemes Support.

LissH Purchased

Hi! I just purchased and activated the theme and get a message that DesignThemes Core Features Plugin is required. Where do I obtain/ find this? Thanks!

Default-user
LissH Purchased

Scratch that – found it. But where should I upload the LayerSlider Export .zip file so it works with the dummy data? I am getting a slider not found error message. Thanks.

rsriram
rsriram Author Team

Hi.,

Hope you had a great weekend :)

Once installing all the plugins, you need to import the slider import file. Please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will import the slider for you.

Regards., DesignThemes Support.

LissH Purchased

Additional help needed for your marvelous theme: 1. The header does not behave the same way as in the demo – it is scrolling as opposed to fixed 2. The homepage service icons in the imported dummy data homepage do not match the demo -n I found the images in the zip but how do I display them there? 3. Is there a way to turn those service icons and titles into links? 4. Is there a way to get a list of all the available icons? 5. Instead of the homepage slider on the imported dummy page, I get this: [LayerSliderWP] Invalid shortcode I have the LayerSlider plug in installed and activated and have uploaded the Kids Layer Slider export file. Thank you!

rsriram
rsriram Author Team

Hi!., Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

Hi i have WP 4.1 and the last update of your theme

when i try to show the events in my homepage whit this shortcode i have this error message Warning: explode() expects parameter 3 to be long, string given in C:\xampp\htdocs\acreg\wp-content\themes\KidsZone\framework\register_public.php on line 754

Warning: array_filter() expects parameter 1 to be array, null given in C:\xampp\htdocs\acreg\wp-content\themes\KidsZone\framework\register_public.php on line 755

i have three events created and pubblied

thank you for your help

rsriram
rsriram Author Team

Hi!.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

Shop page is all messed up! :depressed: 3 or 4 columns, is the same, I have tried regenerating thumnails just in case. Please help. Thank you.

See it here https://www.dropbox.com/s/4d061q8zu89ob8l/Captura%20de%20pantalla%202014-12-26%2012.18.jpg?dl=0

Default-user

Hi, I found the solution in the comments, after a few attempts (I tried before posting). Thank you.

rsriram
rsriram Author Team

Hi.,

Glad that you found it out.

Let us know, if you find any issues in future.

Regards., DesignThemes Support.

Where can I see latest changelog for this theme? I want to know , what the upgrade brings new and what it changes.

rsriram
rsriram Author Team

Hi.,

Our latest version change log.

1) Now Retina ready 2) Documentaion updated 3) Added placeholder image disable option 4) Theme & Plugin language files updated 5) Added demo slider zip file 6) rtl.css updated 7) Dummy content file updated 8) Some responsive issues fixed 9) WordPress 4.1 Compatible 10) Theme Performance Improved

Regards., DesignThemes Support.

lucclaeys Purchased

After spending some hours on the development, We realized that the theme kidszone supports woocommerce 2.1.x and the wordpress 4.0 (Which are not the latest version). Currently woocommerce 2.2.10 and wordpress 4.1 is available in the market. So, whenever we add this site to ManageWP, it always shows the update for Woocommerce and Wordpress but we can not update.

Our question: when are you going to upgrade to the newest woocommerce & wordpress versions?

rsriram
rsriram Author Team

Hi.,

Use our latest updated version. Our updated version Compatible with WordPress 4.0 and WooCommerce 2.2.2

Kindly, follow the below steps to update the theme.

1) Download the theme from themeforest page.

2) If you have made any custom changes in the code, please take a backup of it.

3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.

4) Go to wp-content/plugins/ through FTP.

5) Remove the folder designthemes-core-features/ from wp-content/plugins/

6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.

Regards., DesignThemes Support.

Hi, I am setting up a shop with woocommerce and I find a lot of issues that make the site look bad, and I need your help, here are 6 of them:

1 – When I select one category in the sidebar, the results page shows an awful sign “Archive of”, can I edit it, or get rid of it?

2 – This box looks terrible, too big but it does not show the whole text…

3 – When a product is variable, the button to add to the cart changes to “Select Options”, but that in spanish is too long, and that makes it look like in the attached image. Can I change that text string to something different?

4 – There is a gap under each picture that is too big, and that in connection to issues 5 and 6.

5 – Some products have longer names, is there a way to cap the lenght and force it to two lines adding dots or something?

6 – as you can see, theese gaps make the page look awful, if there was a way to always leave room for two lines that would be great.

Pic of issues 1, 2 and 3 https://www.dropbox.com/s/9tshrp6n6f85oqb/Captura%20de%20pantalla%202014-12-28%2013.07.52.png?dl=0 Pic of issues 4, 5 and 6 https://www.dropbox.com/s/qf8ygcukls8b6ua/Captura%20de%20pantalla%202014-12-28%2013.22.35.png?dl=0

Thank you.

rsriram
rsriram Author Team

Hi.,

1) You can change the text “Archive of” from the file wp-content/themes/kidszone/framework/woocommerce/index.php line no: 135

2) The dropdown alignment issue has been fixed. The box will show the full text only upon the clicking on it.

3) & 4) & 5) & 6) We have fixed these issues. Please check it.

Regards., DesignThemes Support.

LissH Purchased

Hi! Love this theme but need some help. I changed the height of the homepage slider in the slider settings but no matter what I change it to, the display height of the actual slider does not change; it only changes how the photos get displayed. Is the slider display height set in the page template? How can I adjust it? Thanks!

rsriram
rsriram Author Team

Hi.,

The height of the slider is set from the slider settings only. Please check if you have enabled any cache plugin. If yes, just disable that plugin and check it.

Regards., DesignThemes Support.

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