Discussion on Kids Zone | Responsive Children Theme

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Location Map Issue: Link: http://pssmontessori.edu.pk/contact/ You guys are not using coordinates instead of an address that’s why I created place at Google map and here is the address which work properly on Google map kindly check: “PSS Montessori, Karachi, Pakistan” But when I use this it will show another location in Google map on the website. How can I get the accurate location on the Google map of website? Currently I am using nearby location which is not the solution. My client is asking for the accurate location. Kindly help.

rsriram

rsriram Author Team

Hi.,

We will check and reply to your email.

Today i got the following reply from your support: “We will check that issue and fix it in our next version. Thanks for the patience.” I just ask for small issue which is obviously the bug of your theme to grab the accurate google location and instead of providing me the solution you guys are asking me to wait until your next version. is this way you guys proving support to your customers ? I am not asking to customization I am only asking for fix this issue or providing me code with the solution. Many theme providers having this kind of issue and they separately provide the fixing code or snippet. Kindly let me know how to fix this issue.

rsriram

rsriram Author Team

Hi.,

Yes we are checking on that issue with the google maps. Since it taking some time, we told that we will update it in our next version. We are always ready to help our customers in all their issues. We will fix that issue asap and update it. Thanks for the patience.

matdog1

matdog1 Purchased

Hi, I have a problem with the boxes of the blog section. Some boxes are more higher than others, this makes some boxes fall Is there any way to give all the same height ? You can check the issue at: https://mundopetit.cl/blog/

Thanks, regards

rsriram

rsriram Author Team

Hi.,

Just add this css code in Dashboard > Kidszone > Integration > Custom Css to fix the issue.

.column.first, .no-margin { clear: both; }

Regards., DesignThemes Support.

matdog1

matdog1 Purchased

Fixed. Thanks!

rsriram

rsriram Author Team

Okay., Thank you.,

Warning: array_unique() expects parameter 1 to be array, null given in /home/t/public_html/wp-content/themes/kidszone/includes/blog-post-layout.php on line 37

Warning: array_filter() expects parameter 1 to be array, null given in /home/t/public_html/wp-content/themes/kidszone/includes/blog-post-layout.php on line 37

Warning: array_push() expects parameter 1 to be array, null given in /home/t/public_html/wp-content/themes/kidszone/includes/blog-post-layout.php on line 39

How can we fix this?

Thanks

rsriram

rsriram Author Team

Hi.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Regards., DesignThemes Support.

Hi! I have the web in 5 languages. I have configured the Gallery Category “Activitats” for the Catalan version of this Gallery Page http://www.costabravaparcaventura.com/activitatsparc/ I have problesm when I try to configure the same category for the other languages. Thank you!

rsriram

rsriram Author Team

Hi!.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Regards., DesignThemes Support.

Hi, I send an answer to your email. I keep having the same problem.

As you can see in the catalan version of this page http://www.costabravaparcaventura.com/activitatsparc/, the gallery items are showed but not in the other languages because when I try to define the category, changes are not saved. See this image https://www.dropbox.com/s/5vnsl41rosusbl8/img.png?dl=0

And it also happens the same when I try to select the layer slider for the home version of the different languages such us http://www.costabravaparcaventura.com/es/ It always show the layer slider “Català” and I try to select “Castellà” but it does not save the changes. Thank you.

rsriram

rsriram Author Team

Hi.,

We are already checking on your issue and we will reply to your email.

Regards., DesignThemes Support.

hitme20

hitme20 Purchased

Hey out of nowhere the shortcodes are not working. Not even updating the theme solved my issue. I didnt try to update wordpress yet. Any idea what went wrong. You can check the site on http://felicitakindergarten.com/home/

rsriram

rsriram Author Team

Hi.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We can check and have a clear look form our end.

Regards., DesignThemes Support.

Hi,

I have two issues.

1) I never got the verification link when I signed up for support. I tried logging in after two days because the system said you are already signed up and ask me to check for verification link again but I never got it.

2) my purchase code is not working for Layer WP plugin.

Thank you.

Hi.,

1) We have sent the forum login details to your email. Please have a look.

2) The theme purchase code will not work with the slider. Your layerslider is already active. You can just ignore that message in your dashboard. Since the layerslider came along with the theme that message appears in your dashboard, you can get the layerslider slider files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the layerslider latest files.

Regards., DesignThemes Support.

Hello, Is it possible to disable or remove mega menu? Because I would like to install IfMenu which is incompatible with mega menu. In DuddahPanel there is no option to disable thank you. ilias

Hi.,

Replace the attached 2 files in the path and check if the mega menu is disabled.

1) wp-content/themes/kidszone/framework/js/public/custom.js

https://www.dropbox.com/s/2gwzu546hxkv2lb/custom.js?dl=0

2) wp-content/themes/kidszone/framework/register_custom_attributes_in_menu.php

https://www.dropbox.com/s/etfo3j8pvvvpbty/register_custom_attributes_in_menu.php?dl=0

Regards., DesignThemes Support.

Thank you for the 2 files, this removes many mega menu IFmenu but unfortunately does not. ifmenu the box does not appear . I think it should not be compatible with the shame theme. Thanks for your help.

here what ifmenu adds http://hpics.li/d017737

here with ifmenu activated but no option http://hpics.li/41cd079

Hi.,

Can you please check that issue with the IFmenu support team, since they can help you resolving the issue.

Regards., DesignThemes Support.

Hello, updated the theme but many options are out of step, I wany know how I can keep the original settings. I made the update in a clone of the site. You can check at: https:mundopetit.cl/clon

In the original site: https:mundopetit.cl I have not yet upgraded but I do it because with the new version of wordpress theme does not work well. Thank in advance

Hi again, if I delete the new theme and I update the old one many configurations works, but the designthemes-core-features plugin is the new one. What do you think about that? You think it is correct or you recommend update all the files? the problem is that many things are misconfigured and do not know exactly why

Hi.,

Thank you for contacting us.

We are going to update the kidszone theme within 1 weeks time with the latest wordpress and all the plugins. You can wait and update the theme once the latest version comes. The changes and settings that you have done in buddha panel will not be lost.

Regards., DesignThemes Support.

Okay. Thanks

Dockru

Dockru Purchased

Hi, when I update to wordpress 4.5 get a blank screen, mostly caused by the theme and as this theme has a lot of small bugs, especially with ”/’ and other letters. Can you verify any issues with the new wordpress 4.5?

rsriram

rsriram Author Team

Hi.,

Thanks :-) Let us know, if you find any issues in future.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

Dockru

Dockru Purchased

I receive an error, when I try to click on anything in the admin area: Error: tmt.core JavaScript library missing

rsriram

rsriram Author Team

Hi.,

Please try disabling the external plugins, other than the theme recommended plugins and check the issue.

So confused. the KidszonePage Builder – when I click on edit the VISUAL is just white / with nothing to edit. Help advise. I’ve tried uploading the new designthemes-core-features files and that didn’t fix the issue.

rsriram

rsriram Author Team

Hi!.,

Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Regards., DesignThemes Support.

I dont see the menu icons. Where are they?

rsriram

rsriram Author Team

Hi.,

If you have selected header 5 from Buddha Panel > Appearance > Header. The header 5 design comes with font awesome icons and a sub title in the menu. So you need to add the class name of corresponding icons within your menu items itself and the description field as shown in the screenshot https://www.dropbox.com/s/qrx6ex859c7ssov/fontawesome.png?dl=0

You can have any icons you preferred to use with Menus easily from, http://fontawesome.io/icons/

https://www.dropbox.com/s/i067m4v38zkkjv7/FontAwesome-Icon-Class.png

Regards., DesignThemes Support.

I thought it comes pre coded in the theme. Where do I add this class icon class? In the .css file or where exactly please?

rsriram

rsriram Author Team

Hi.,

Kindly refer the attached screenshot : http://prntscr.com/awkkbl

matdog1

matdog1 Purchased

Hi. I have a issue. In Chrome the menu shows duplicate .It does not happen all the time, is very strange. It is mostly seen in the ecommerce area (“tienda” section). You can see it here: https://mundopetit.cl/categoria/mommys-helper/ and in these screenshots: https://www.dropbox.com/s/ru0rgoqom7aabc6/Captura%20de%20pantalla%202016-04-20%20a%20las%2019.01.33.png?dl=0 https://www.dropbox.com/s/y2wq68klcvtafdo/Captura%20de%20pantalla%202016-04-26%20a%20las%2010.58.21.png?dl=0

Thanks in advance

matdog1

matdog1 Purchased

We solved the issue. Thanks anyway

rsriram

rsriram Author Team

Hi.,

Okay., Thank you :-) Let us know, if you find any issues in future..

matdog1

matdog1 Purchased

Hi. I try to make some changes at the checkout page. I particularly like that the form was in two columns to improve usability of the page. How can I do it? You can check the page at: https://mundopetit.cl/carro-de-compras/ (you most add some product for see the form)

Thank in advance!

rsriram

rsriram Author Team

Hi.,

Sorry we do not have that feature in our theme. We will consider it in our future updates.

vivacom

vivacom Purchased

Hello, the theme is compatible with version 4.5 of wordpress and latest versions of plug-ins? Thank you very much.

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

We are updating the theme today. Hopefully you can get the latest version by tomorrow in themeforest.

Regards., DesignThemes Support.

nanywrd

nanywrd Purchased

if i buy it will i get sample data. Because i can change the theme pictures with my baby pictures . It is easy that way. because I am not a techie or a website developer, dont know much. But in the past i have have replacedpictures and menu items and put up my stuff on the website like this…....

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Yes our theme comes with the sample data and you can install it from the backend options. The images in the theme are replaced with placehold images, you can change those placehold images with your own images.

Regards., DesignThemes Support.

albsz

albsz Purchased

Hello, I purchased this theme from you! I have two problems: 1) I see no mega menu plugin! (One of the reasons I bought the theme) how can I build a megamenu? 2) I can not change logo! In Buddha panel> General> to “logo” banks fail to make a change! It does not work any button “upload” and no “Remove” do not work! They can not paste the www.logo.png Unlike the “favicon” where it works and we managed to do and I mofificarile button “Enable favicon” Advice please? What am I doing wrong? (Sorry if my expression is not smooth, use google translate )

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