432 comments found

Hi, having a issue with the about us page to insert a Custom Image on top of the page. Can you help…

designthemes

Just click on the image in the editor section and you will have the option to delete. Delete it and add new image using the “Add Media” option above the editor section.

Default-user

I did but too much space and does not fit as nice as the demo…

designthemes

Make sure the image size that you upload in the about us page is 911×358

Hi, Im using Gravity forms. On all the Drop down items there’s a Icon from the Theme (Block with Arrow) assuming this is you drop down style for something. Can you remove it? Do not want it to appear on the Gravity form fields…

designthemes

We have fixed the dropdown arrow issue in our latest version of our theme. Download and install our latest version of the theme.

Default-user

Nope…Using the latest version and still the same issue…

designthemes

Please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes . We will check the issue and offer you a solution to get rid of it ASAP!

Hi, need to edit the Top Navigation background. Please assist…

designthemes

Add the following css class in Buddha Panel -> Integration -> Custom Css and edit the background color as per your needs. .top-bar { background: none repeat scroll 0 0 #ff0000; }

Hi,

Please check the pricing options table on my site http://lets-create.club.in. Eversince i have put the images in the pricing options, the whole layout has gone wierd. Please take a look and tell me if there’s something I missed here.

Default-user

The image sizes were as mentioned in the placehold.it link

designthemes

Hi!., The issue has been fixed. You have added some div tag inside the editor which caused the issue.

Hi, I want to use the INR currency sign in my pricing plan? Can it be done via font awesome? can you help me with the code I need to put in shortcodes.php? I cant figure it out

Default-user

Hi, I think I messed up the code in shortcodes.php. The site is not opening. :-( Its a tall list of lines, Cant find where I made the mistake.

designthemes

Hi!., Have you downloaded and replaced all the font files to the latest version?

designthemes

Hi!.,

Download a fresh copy from themeforest and replace the file that you recently changed and check it.

tasif Purchased
http://www.yeahhme.com/test/shop-2/ How can we display or setup left sidebar on this page.. and why right side product section not align properly.
designthemes

Hi., You can set the sidebar from the layout options below the editor section of the shop page in the admin panel. For the alignment issue, please try to regenerate the thumbnails images using this plugin https://wordpress.org/plugins/regenerate-thumbnails/

Hi,

A new problem. I was trying to add a short code to the Homepage. I did not type the short code, I added it through the admin. So there cannot be a mistake.

1. The whole of the homepage went erratic. It got distorted. 2. My footer widgets have disappeared. (I thought they are independent of the home page) 3. Images have disappeared. 4. My slider is malfunctioning too. 5. All the HTML coding I did in the text tab on the home page disappeared as soon as I went to visual tab.

Can you please check. I cant figure a thing out. I tried restoring the revisions but to no avail.

Plus I loaded the latest font awesome code from their site. The fa-rupee thing in the shortcodes.php really doesn’t work. Any other way to get the INR sign there.

designthemes

Hi!., Have you disabled all the external plugins? We have not mentioned the font awesome plugin alone. May be the issue is due to some other external plugin. Check that and get back to us with your latest FTP details.

Default-user

Hi, I have sent you the FTP details using the private form on your site. Also, I checked other plugins too. Nothing comes up as troublesome.

designthemes

We are getting this error while connecting to your ftp,

Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 15 minutes of inactivity. Command: USER xxxxxxxxxxxxxxx Response: 421 Sorry, cleartext sessions are not accepted on this server. Error: Could not connect to server

Hi, having a few issues:

1. The logo on top goes under the Menu when minimizing the browser size. Specially when I click the Application Form button.

2. The Home Button. I would like it to be selected when the website loads the first time. Now it only gets selected when I click the home page button.

3. My maps does not respond when I have a map inside a tab. Check the contact page…

4. Need some padding under the logo when the website responds to the smallest.

Default-user

Thanks, I can see you fixed most of the above.

Another issue.

1. When I resize the browser width to about 320 PX the contents is only 200 px. What is that? So much space that’s wasted on the sides..

2. When I resize the brower width to about 320 PX the Map on the Tabs needs some padding on the right as its almost over the edge of the right side content block.

Thanks for the fast response…

designthemes

Hi.,

1) Fixed

3) Fixed.

4) It seems map is having issue in loading inside the tabs. We will check and fix the issue in our next update. Thanks for the patience.

designthemes

Hi!.,

1) You can increase the width from the following css code from the file wp-content/themes/kidszone/css/responsive.css

.container, .intro-text.type1 .container { width: 200px; }

2) It seems that you have removed the tabs in your contact us page. Give us a dummy page link, so that we can check the issue.

lamberbee Purchased

Hello,

We want to start following up our webshop with Google Analytics.

We could of course copy/past the tracking code into Buddha Panel -> Integration -> Header. But that’s only for page visits and other stuff, not ecommerce. We want to follow the cart and checkout process … and maybe use enhanced google analytics.

So we installed the standard Woocommerce Google Analytics plugin developed by Woo. But we aren’t getting any date. So I looked at the source code, viewed elements but the ga script is not in the source at all.

I assume you have more customers wanting the same. Any comments, feedback how to fix this?

Thank you

Default-user
lamberbee Purchased

Problem solved … well, it was not a problem. I remembered later last night that if logged in at the back-end as an admin, the code is not shown. How could I forget that? ;-)

designthemes

Hi!., Glad that you found the issue.

I just purchased this theme and tried to load it and got error message saying: THE PACKAGE COULD NOT BE INSTALLED. THE THEME IS MISSING THE STYLE.CSS STYLESHEET.

Please Help!!!

designthemes

Hi!.,

1) If your wordpress uploader does not work. Please connect your server via ftp

2) Move to folder wp-content/themes/

3) Upload the kidszone theme files ( the files inside the folder kidszone)

4) Activate it via Dashboard -> Appearance -> Themes.

CompunetIT Purchased

Hi, I would like to add a Slider on the Events page as well as the gallery page. Where can I add it?

designthemes

Hi!., You cannot add slider in events page. For adding it in gallery page you need to add the shortcode inside the editor section of gallery page.

Hi, another issue. On the Team Images and Gallery Images. When it’s in the container it either gets cut of or flows over the container. Please check it on my home page as well as our staff page. Thanks

designthemes

Hi!., We cannot see any Team members in your home page. Regarding gallery section, please regenerate your thumbnails using this plugin and check it. https://wordpress.org/plugins/regenerate-thumbnails/

Default-user

Tried and does not work. The team members is not on the home page. Follow the link: http://www.heavenlyflowers.co.za/our-staff/

Still have the same issue as mentioned before with the Gallery Images and the Team Images.

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