412 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi,

the logo we are trying to upload is very wide 449px width by 250px height. Whenever I upload it, it resizes to a very small image. How can we upload a full size logo?

  • Exclusive Author
  • United States
  • Has been a member for 4-5 years
  • Bought between 50 and 99 items

Dear IamDesiging~

I’ve figured out a way to remove the Pagination on the blog shortcode; I edited the theme_shortcodes.php file. I then created a Child Theme because I don’t want future changes or updates in your Theme to override my additions. My Child Theme is working perfectly, but now it’s not pulling in the edited and modified theme_shortcodes.php file.

It’s located like this: kidszone-child/framework/theme_shortcodes.php.

Can you please assist me as to why this is not working? Thanks in advance.

Z

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi,

Previously, to change the skins you said to change the style sheet, which style sheet is this and do we need to change colours or images?

Also, How do we enable the menu on a mobile device?

Default-user

Also, we are trying to put a 3 column layout inside of a toggle/accordion, but its not displaying…how can we fix this?

designthemes

Hi..!

We have fixed issue. Kindly, check it out now!

The problem was due to the external plugin “Timetable Responsive Schedule For WordPress”. We have deactivated it now.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !!

designthemes

Hi!.,

Please try the following shortcode,

[dt_sc_toggle_framed title=”What is Lorem Ipsum?”] ipsum dolor sit amet, consectetur adipiscing elit. Morbi hendrerit elit turpis, a porttitor tellus sollicitudin at. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.[/dt_sc_one_third] ipsum dolor sit amet, consectetur adipiscing elit. Morbi hendrerit elit turpis, a porttitor tellus sollicitudin at. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.[/dt_sc_one_third] ipsum dolor sit amet, consectetur adipiscing elit. Morbi hendrerit elit turpis, a porttitor tellus sollicitudin at. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.[/dt_sc_one_third]

/dt_sc_toggle_framed Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi hendrerit elit turpis, a porttitor tellus sollicitudin at. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. /dt_sc_toggle_framed Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi hendrerit elit turpis, a porttitor tellus sollicitudin at. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. [/dt_sc_toggle_framed]

Thank you…

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have almost finished this site http://www.costabravapa.com.mialias.net/ ;-)

I have translated the widget in contact page side bar but it shows the widget only in the catalan version. As it is indicated by WPML I have translated the widget from English.

I am very happy with the template and with your support. Thanks!

designthemes

Hi..!

Thanks for letting us know the issue, it’s a bug in our time. We will fix it in our next update.

Note : If you’re really happy with our theme and support, please give us your best rating (5/5 stars) !!

Default-user

Thanks! I already gave you the best rating!

designthemes

Thanks for the update :-) Let us know, if you find any issues in future..

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello,

I have released a new website using your theme to the internet. The website looks great on a computer and tablet but doesn’t render properly on a smartphone. The website uses the stretched mode. When viewing on a tablet the theme handles the space on the sides correctly and eliminates them so that the website looks like it should. However, on a smartphone (iPhone) the spaces are still showing on the sides and when you first go to the website it is pushed across to the right. I have used the meta tag

<meta name=”viewport” content=”initial-scale=1.0, width=device-width, user-scalable=yes” />

based on what I read from nichekeys post 3 months ago to handle the zoom in and zoom out functionality which works. I have to use that to zoom out so that the whole website across is shown but is really narrow due to the space still present on the sides. Using TinyURL for a web address you can go to http://tinyurl.com/omdnsr9 to see what I mean on a smartphone.

I have not increased any width at all so it is the size it should be. Could you please assist quickly as it is now live and shouldn’t look like it does an smartphones.

designthemes

We received your details. Our support team is processing your request. We will update you as soon as possible.

Default-user

Hello,

Thank you for your email in regards to this issue. For the benefit of others, in my child theme I had a copy of the body tag so that I could update the font-size. Within that was min-width:600px which was causing the issue I have explained above. By commenting this out, the website now renders properly on an iPhone. I am yet to test on an android phone but anticipate the same result. Th meta tag

<meta name=”viewport” content=”initial-scale=1.0, width=device-width, user-scalable=yes” />

no longer has any affect of zooming in and out but as everything is sized the way it should then I suppose you no longer need it.

Thanks again for your quick assistance as the website had gone live this week!

designthemes

Hi..!

Thanks for the Appreciation :-)))

Let us know, if you find any issues in future..

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello! A friend of mine bought the theme for me and it’s great. I really like it.

The thing is that I cannot find the shortcode builder. I have the last WP but I don’t want to downgrade it. Can you help me?

designthemes

Hi..!

Thank you for your interest in our theme..

Please update our theme with latest version compatible with wordpress 3.9. Follow the below steps to update the theme:-

1) Download the theme from themeforest page.

2) If you have made any custom changes in the code, please take a backup of it.

3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.

4) go to wp-content/plugins/ through ftp

5) Remove the folder designthemes-core-features/ from wp-content/plugins/

6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.

Note: If you have already updated our theme, just follow the steps 4,5,6 to update our designthemes-core-features plugin, which will solve all your issues.

Default-user

Thanks for your help. I downloaded the newest version of your theme and followed all your steps and nothing happens. Can you give some more help? Maybe I’m doing sth wrong.

Is there any chance that you can send me the plugin “Designthemes Core Features plugin” so I can give it a try or what should I do?

Thanks in advance for your help… It’s kind of urgent because I have to finish my web and I’m getting short of time.

designthemes

Sorry….! Please help us know or confirm that you were actually purchased our theme by getting back with the purchase code or the purchase ID you’ve used to buy this theme.

Along with mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look at our end. Then we’ll help you get rid of it ASAP !!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Nigeria

Hello,i purchased your theme ’’Kidzone’’ and i have run the installation but am having issue bringing up the layerslider on the website i intend using it for.Please,kindly profer solution as soon as possible because i intend delivering the job in few days time.

Here is the purchase code of the theme ’’9ee92867-01c0-48e9-aab4-ef76af6cd5b3’‘ Thanks

micadenuga

Waiting to hear from you.

micadenuga

Please let me know if you have received the login details because I have sent it again. Looking forward to hearing from you.

micadenuga

I have replied the mail. Please let me know if you have received it and looking forward to hearing from you.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

i try to get link on my service icon ( follow your link “www.dropbox.com/s/s1uaffw4gc5mpz1/Add-Link-on-Services_shortcode.png” ) but i got theme_shortcodes.php on line 420. how can i fix that? Please Help Thank you

Default-user

i can fix that from FTP Thank

designthemes

Hi…

Glad that you can fix the issue.

Let us know, if you find any issues in future..

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

I am using your theme for almost a month now but suddenly the currency symbol is not getting displayed properly. It’s all messed up. I would really appreciate it if you can look into the matter. Here’s the link of my website http://kidsler.com/

designthemes

Hi., Let us know the correct ftp and admin details. The details which we already have does not work.

Default-user

Hi, I have sent you the login details. Please check.

  • Bought between 50 and 99 items
  • New Zealand
  • Has been a member for 0-1 years

Hi,

So can each customer sell their product? i.e is this a market place? or just admin can add products to sell?

designthemes

Hi.,

Thanks for the interest in our theme. Only the admin can add the products to sell.

Default-user

Hi,

Can i use something like this http://wp-types.com/learn/wordpress-classifieds-site/building-marketplace-sites-with-woocommerce-and-toolset/ ?

So I can accept products through a forum using this plugin http://wp-types.com/home/cred/ ?

Cheers

designthemes

Sorry..! We have not tested our site with any external plugins other than the plugins listed in themeforest page.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Guys. I am loving the theme. How ever i have a quick question. when i upload images to use in the store they always seem to be converted to some random size. All images are the same size on my computer but when i upload and use them for the product images they are changed. Is there a quick way to upload all the images for my products and keep them the same size so the store looks neat and tidy?

Thanks Craig

designthemes

Yes you can change the size of the product images from Dashboard -> Woocommerce -> Settings -> Products -> Product Image Sizes. Check screenshot http://snag.gy/u2vco.jpg . The image that you upload will be resized according to the image sizes setup in that section. For ex: if you upload 1000×1000 image for a product, the image will be uploaded with the 3 sizes shown in the screenshot.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

Just purchased this theme and installed it but the menu does not work, it seems that jQuery or something is not loading…

http://brightbulbz.com/

Thanks.

designthemes

Hi!., It seems that you have found the option to set the menu from the dashboard. Your site looks fine with menus. Let us know if you have any queries.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello! I have published the website http://www.costabravaparcaventura.com/. To publish I had to migrate all the contents to this domain and I had to change all the links and url’s from “costabravapa.com.mialias.net” to “costabravaparcaventura.com”. I have tried to edit the home slider in order to change the links but I click to edit the slide I get a white page and I can’t do anything. I’ll send you a private message with the details to access so you can have a look. Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi,

Where can I edit the responsive aspects – can’t see them in the stylesheet!

Thanks

designthemes

You can change the settings on responsiveness from the Dashboard -> Kidszone -> Responsive & Mobile. If you need to edit the style sheet, you need to directly edit it from the file wp-content/themes/kidszone/css/responsive.css

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Nigeria

Hello designthemes, I have sent the details again. Please check. Please let me know if you have received the login details.

designthemes

We have sent a mail to your email id. Kindly reply with the ftp and admin, in that email.

micadenuga

I have replied the mail. Please let me know if you have received it and looking forward to hearing from you.

micadenuga

It’s ok now. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I have purchased the theme but cannot locate the options for Home Page 2, 3, 4, 5 and 6 in the theme. Also, can I use the map and timings shown on Home Page 5 on Home Page 3 instead of the Contact Form? I am a first time WordPress user.

Thanks, Nitin

designthemes

Hi.,

Please refer the attached screenshot: http://snag.gy/2JbDY.jpg

We have attached home page 2,3,4,5,6 please download the text files from the dropbox link here

https://www.dropbox.com/s/qwzxv4occmepgpf/kidszonehomepagetextfiles.zip.

By using our shortcode builder you can easy to customize page content.

Let us know, if you find any other difficulties!

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

When installing the required plugin “Like This”, wordpress stops working.

Is Like This updated to the latest version? Perhaps it should NOT be required if it isent compatible with the newest wordpress (3.9.1)

designthemes

Hi! Hope you had a great weekend :) Yes “Like This” plugin is updated with the latest version. Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check check the issue. Then we’ll help you get rid of it ASAP !!

Default-user

done…. thanks…

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I just uploaded and installed my theme and the menu styling seems to be missing. Is there a way to fix this problem?

Here is the website to view: http://normagentner.com/newsite/

Thanks!

designthemes

Hi! Hope you had a great weekend :)

Kindly check and make sure that you’ve chosen the corresponding menu locations as we’ve shown below,

https://www.dropbox.com/s/89dsvnyjbe4mos9/Setting-up-Menus.png

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi I just bought your beautiful and very useful theme.

How can I get the revolution slider plugin and the astonishing layer plugin?

Thanks Yoram

designthemes

Hi..!

Thank you for you purchase…

Revolution and layer slider comes along our theme package so go to Dashboard -> Appearance -> Install plugins and install slider plugins

refer this – http://www.youtube.com/watch?v=a5Zqbz74jOM

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Thanks for providing brilliant support. There is a small problem that I have encountered. The products are not getting displayed properly. The arrangement has gone completely haywire. Please check the below links http://kidsler.com/ http://kidsler.com/?product_cat=kids-hair-accessories

I have emailed you my wp and ftp login details.

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