333 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
Micatuca Purchased

Hello,

I have uploaded a large logo, and removed the line in the css so that the logo displays full size on a desktop. However, it is very big on a mobile. How do I make it shrink/reduce on a mobile?

Also, the mobile layout body content and navigation menu is very very narrow…how can I make this wider?

designthemes

Hi!.,

1) We checked your site http://www.websitefarm.com/mildmay/ and the logo seems to be good. Let us know the exact issue, so that we can help you better.

2) Open the file http://www.websitefarm.com/mildmay/wp-content/themes/kidszone/css/responsive.css. Go to line no : 683 ( .container, .intro-text.type1 .container) increase the width as per your need.

Let us know, if you find any other difficulties!

Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
braylees Purchased

I would like to make the font on the submenu items on the main menu larger but have been unable to find it in the CSS to change it. Can you please advise on where to find this code or where to add it? Thank you!

designthemes

Hi.,

You can edit it from the css file wp-content/themes/kidszone/style.css line no: 374 (.megamenu-child-container ul.sub-menu > li > ul li a )

Default-user
braylees Purchased

Thank you so much for your prompt response, but I am not using the megamenu—can you tell me where this is in the code to change it on the normal menu?

designthemes

Hi.,

Send your site link for which you need to increase the font size of the sub menus, So that, we can check and let you know.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, me again… So I’m attempting to make a private gallery page but the gallery “Nothing Found. Apologies, but no results were found for the requested archive.” message shows even when its prompting your for a password above that. Then if I assign images to the gallery it shows the gallery even though the page is password protected. How can we resolve this?

Default-user

My Client purchased this template, please don’t ignore this comment and move on to the others

designthemes

Hi.,

Please let us know what assistance do you require from us.

Default-user

I want to have a photo gallery page password protected. How can I do that?

designthemes

Hi.,

Only the contents added from the wordpress editor can be password protected.

The gallery page ( which comes from the gallery template) cannot be password protected.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
Micatuca Purchased

Hi,

We took shortcode for recent blog posts from one of the dummy pages and the image is not alongside the three symbols as seen in your dummy site. How can we fix this?

designthemes

We have fixed the issue, kindly check your site.

http://www.websitefarm.com/mildmay/

Let us know, if you find any other difficulties.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Hi! Can you help me, please? I cant find the file with settings to make the website look like the demoversion. There is written that the theme has 6 homepages. Cant find any of them. http://ebay-bb.ru/
designthemes

Hi.,

Please check the attached text files for kidszone home versions of 2,3,4,5,6.

Also, please make sure to place it in the “Text” editor mode on your page.

https://www.dropbox.com/s/qwzxv4occmepgpf/kidszonehomepagetextfiles.zip
Default-user

the problem is that I dont have any ready themes of pages (homepage, the internet-store, gallery, webblog, contacts etc.) Can you make the file in the xml size, so I can use it in all my settings? I dont also have a slide-show and demoversion. I was going to use these themes im my text and pictures. Can you help me, please?

designthemes

Please try to install the dummy contents from Dashboard -> Kidszone -> General -> Install Dummy Data. Check the attached screenshot for reference.

If you still have any difficulties, Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can install the dummy data for you.

Default-user

I sent access logins for you.

designthemes

Hi.,

Sorry, we don’t receive any mail from you.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

Default-user

I sent from the email a-stronom@yandex.ru   using the form on the website. Verify whether you have received a letter? Can specify the address where I can send.

designthemes

Hi., We received your details. Our support team is processing your request. We will update you ASAP !!.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, my feature image for product is all pixelated while the imported image is the right size, even larger. But the gallery image is good. What should i do ? It’s the last thing i have to fix, it’s seems to be a stupid problem but nothing is working to resolve it… Thanks

designthemes

Hi.,

Kindly., try regenerating the product images with the “Regenerate Thumbnails” plugin. http://wordpress.org/plugins/regenerate-thumbnails/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I know little about installs. I would like a step by step instruction to upload the exact same theme as your demo. The demo looks wonderful but the install I have looks jumbled and messy.

Thanks

A

designthemes

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Nigeria

Whenever i move the cursor to check the sub menu,it disappears most times before clicking on it.

Also,the icon on the menu is not coming up as it is on the theme.

Kindly help me look into it asap.Thanks

micadenuga

This is the site URL :www.frannberryfoundationyears.com

designthemes

Hi.,

We checked your site and it seems to be showing the “Site is under construction” page. We checked in your admin panel for any plugins for the “Site is under construction” page, but we could not find any plugins. Please enable the site to show the exact pages, so that we can check your issue.

micadenuga

I have enabled the site.Kindly check and help resolve the issue.I have sent the login details to the email sent to us earlier.Thanks

designthemes

Hi!.,

It seems that you have changed your admin username and password. We cannot access your admin page. Please check the attached screenshot and update your menu items with the font awesome class. For the list of available font awesome class you can check this link http://fortawesome.github.io/Font-Awesome/icons/

https://www.dropbox.com/s/z8djcnyl9f1tacr/font-awesome2.png
micadenuga

Thanks,it has been resolved

designthemes

Thanks for the update :-) Let us know, if you find any issues in future.. Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
arqglgg Purchased

Hello!

I translated the entire file “default.po” to Spanish and saved it to, “es_ES.po” but the theme continues in English, do I missed something?

Thanks in advance.

designthemes

Hi.,

Please check if you have changed the language in the wp_config.php file to define(‘WPLANG’, ‘es_ES’); in line no: 72

Default-user
arqglgg Purchased

Yes of course, the WP installation is in Spanish, WPLANG is set as es_ES, I have checked.

What will be the problem?

designthemes

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

Default-user
arqglgg Purchased

I sent the message. Thanks a lot.

designthemes

We received your details. Our support team is processing your request. We will update you as soon as possible.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

The theme is incompatible with wordpress newest version – the shortcode panel doesn’t appear.

We are waiting the correction of this issue. Thanks.

designthemes

Hi.,

Our theme is fully compatible with the latest version of wordpress theme. Please check if you have done all the steps that is mentioned here.

1) Download the theme from themeforest page.

2) If you have made any custom changes in the code, please take a backup of it.

3) Overwrite the updated theme files to the older theme files. Update the custom change

that you had already.

1) go to wp-content/plugins/ through ftp

2) Remove the folder designthemes-core-features/ from wp-content/plugins/

3) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core

Features plugin. Thats it. Now you are updated to the latest version.

Note: If you have already updated our theme, just follow the steps 4,5,6 to update our

designthemes-core-features plugin, which will solve all your issues.

  • Bought between 100 and 499 items
  • France
  • Has been a member for 2-3 years

hello, I have buy this theme but the shortcode panel doesn’t appear again…. I have tried your tutorial but that does not still work… Sorry for my english im french :) Thanks !

zigbrut

Solved problem :)

zigbrut

OMG ! no, this theme is totally crashed, i can’t do anything is this page modification ! help !

designthemes

Hi.,

Let us know what is the exact issue., along with

Mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

zigbrut

hello, message send, thank you :)

designthemes

Hi., Kindly help us to confirm that you were actually purchased our theme by getting back to us with the purchase code or send us an email via our profile page http://themeforest.net/user/designthemes (right bottom form).

So that, we’ll help you get rid of it ASAP !!

designthemes

pls ignore the above message

designthemes

Sorry, we are not receiving any mail from you,

Send us an email via our profile page http://themeforest.net/user/designthemes (right bottom form). So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Josien Purchased

Hello again,

I’d like to change the style of the caption of images. Now it’s light yellow, I’d like to have a zebraprint (so a image). How can I change this? Thanks!

designthemes

Hi.,

Let us know which image caption you need to change.

We are not sure which section you need to change.

Please help us have a better understanding on it by getting back with any screenshot like references.

So that, we can check and will have a clear look at your end. Then we’ll help you get rid of it ASAP!

Default-user
Josien Purchased

Hereby a screenshot: http://www.vangeffenreclame.nl/images/caption.jpg

The caption around the image. It’s yellowish and I want to have a zebraprint…

designthemes

Hi.,

Can you send us your website link, so that we can check the section and inform you the exact css file from which it is coming.

Default-user
Josien Purchased

I’ve send you an email with the site address and login

designthemes

Hi., We received your details. Our support team is processing your request. We will update you as soon as possible.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Josien Purchased

One more question: Where can I change the color of the tabs? Thanks again!

designthemes

Hi! Hope that the following screenshot will help you get a clear view.

https://www.dropbox.com/s/kkbqzd1wbb6jcld/tabs_bg.png
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Josien Purchased

Hi!

Where can I change the name of the fields of the contact page? I’m using the contact page without contact form 7. So I want to change the field Name into Naam (my language)... Thanx!

Default-user
Josien Purchased

And I also like to change the colors of the fields…

Default-user
Josien Purchased

SOLVED! I’ve found the php where I can change the names. I’m only looking for the colors to change of the contact form.

designthemes

Hi.,

You need to change the background colors of the text box?

If yes you can edit it from

wp-content/themes/kidszone/skins/ferngreen/style.css

line no: 97. Change the background color in that line.

designthemes

Hi! Please follow the step below.,

You can edit it from

wp-content/themes/kidszone/framework/theme_shortcodes.php

line no.16

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
Ayoob505 Purchased

Hi, How to disable black top bar (With Wordpress, Login, Events and Search button) in public side, see my website http://brainboxuae.com/wp/

Please help me.

Default-user
Ayoob505 Purchased

It is wp admin bar in public side, it has css style with z-index, so when I scroll down wp admin bar covers half of the logo and menus.

designthemes

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

Default-user
Ayoob505 Purchased

I sent the details please check my email, One more thing I would like to remind you is, I can’t see visual shortcode builder.

designthemes

Hi!.,

We received your details. Our support team is processing your request.

We will update through the mail to you as soon as possible.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
braylees Purchased

I have added a simple css input field for my pages on my site. I want to ONLY change the logo and the main page background on this single page. I have tried to use the following css in the field:

logo a { background: url(http://braylees.com/cottageandzoo/carpefabula/wp-content/uploads/sites/5/2014/06/carpefab1s.png) no-repeat; }

And it is putting the image as the BACKGROUND behind the current logo image (which does make sense, but when I remove the “background” from it then it just shows the old logo and no changes).

Can you please advise me on the css to put a custom logo on this single page as well as to change the background for the page?

THANK YOU SO MUCH!

Default-user
braylees Purchased

I also considered perhaps I need to add a new “else if” condition in the php. I don’t have a problem doing that persay but would feel better having your assistance if possible =o)

designthemes

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

designthemes

Hi!.,

Where you want to add “else if” statements.

Send detail description we will help you.

  • Canada
  • Exclusive Author
  • Referred between 1 and 9 users
  • Has been a member for 3-4 years
  • Bought between 1000 and 4999 items

Hello!

How do I add more colour skins to the theme? These 3 starting ones are great but there is no spot to change all of a skin’s colours to our branding.

Am I missing a theme option or is this not possible?

KingStreetDesigner

Never-mind, I figured it out! Just copied one of the skin folders and made my own.

In the future, being able to change a selected skins colours and then save that as a new skin would be a great feature.

designthemes

Glad that you figured it out. We will consider this option in our future updates.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Please Help me I does not have the shop template pages please help. i have install woocommerce and also import the dummy data however it seem like the shop pages were missin. please reply me asap. my email is contactbinghui@gmail.com i need it urgently please help i can give my wordpress details please help!!!!! thank so much i have watched the youtube video but it seem tat the shop pages template arent there please reply me

designthemes

Hi., Once you install the woocommerce plugin, you will have the option in the header of admin asking to “Install Woocommerce pages”.

Click that button and all the woocommerce pages will be installed. Else you can create shop page by just creating a new page and use the shortcodes shown in this page as per your wish. http://docs.woothemes.com/document/woocommerce-shortcodes/

Let us know if you have any questions.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there, is there any way to make the “Recent posts” section in the homepage scrollable (horizontally) instead of reloading the page every time the user click on a page number?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is there a way to have the navigation menu to stick without any resizing of the logo?

designthemes

Hi!.,

Sorry for the inconvenience, but we do not have this option.

We will consider this option in our future updates.

designthemes

Hi! Hope that the following instruction & screenshot will help you get a clear view.

Remove the css code shown in the screenshot from wp-content/themes/kidszone/style.css

https://www.dropbox.com/s/qffbk48oh5i30gc/sticky_menu_css.png

Let us know, if you find any issues in future..

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

by
by
by
by
by
by