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Hi – It looks like this theme is just right for what I need BUT I need to be able to have the social media links at the top of the screen instead of the footer – is that possible? thanks
Our theme includes the ability to add social networks to both footer and navigation. If you want to add them to the top, you’ll have to modify the theme some to suit your needs. It could easily be achieved with some experience in PHP and CSS, with perhaps some basic HTML.
We are also available for customizations if you’d like to inquire about that, http://www.ourwebmedia.com – thanks for your interests and look forward to your business.
- Bryce Wisekal (OurWebMedia)
I need help with changing the background of theme with an image with a print. I saw on the FAQ about the sliced image but I need to create the menu background that has bokeh effects for a gold and black menu. I was hoping for customization for the whole menu background instead if sliced images.
As indicated in our documentation, as well theme details here on Themeforest, buyer support is available via our support forums: http://www.ourwebmedia.com/support/ once registered please post your question and we’ll answer them within a 48hr time frame if not sooner. Thanks.
I am having some problems with the mobile version of my website seanantonphotography.com the first problem is that instead of my logo it has the king size logo despite on a desktop my logo displays well. and the second issue is that unlike your demonstration website on a phone where the theme is responsive, my website automatically switches to a “mobile version” taking me to a version of my blog page, however when selecting ‘desktop’ at the bottom of the screen it takes me to what my page should look like on a mobile device.
If you could, please use the buyer support forums as indicated on the Theme details page, as well in the documentation: http://www.ourwebmedia.com/support/ we’ll happily assist you there.
Is it possible to have the “share”, “Like”, etc in the blog post articles?
For buyer support questions we request you register with our support forums: http://www.ourwebmedia.com/support but in short, yes, it is possible but not a feature included in our theme. You’ll need to install one of the many Post Share plugins for this, or develop it.
i have added my logo with correct sizes yet is does not appear
Buyer support is available at http://www.ourwebmedia.com/support/ as mentioned in the documentation and theme details. Please use the support for, share a link to your website and we’ll have a look. Thanks.
Hi I have uploaded my logo with the suggest size however it does not appear. i have the latest version and have checked documentation
A. Logo Options:
When first installing our template it will come pre-installed with our KingSize WordPress logo. You can head to “Appearance > KingSize Options > General Settings” to customize and upload your own logo (recommended size is 180px[h] by 200px[w] for best results).
New in Version 5.0
In version 5.0 we’ve added a new option for “Logo Upload & Settings for Mobile Devices”. This is a logo upload option specific for Mobile devices and smaller resolutions. The recommended size is 45px[h] by 120px[w]. Though your width for the logo may vary, we strongly recommend you stick to the suggested height. Be sure to upload this logo as well otherwise mobile devices will display the KingSize logo.
followed all these steps but nothing please can someone help
Hi, I need to know if this theme support the child theme. Thank you so much
Child theme support is included, absolutely
Please note for Buyer Support, we recommend buyers use our support forums: http://www.ourwebmedia.com/support thanks!
hi i’m trying to put your theme in mobile fridly but it doesnt work https://www.google.com/webmasters/tools/mobile-friendly/?url=http%3A%2F%2Fwww.kingsizehtmltheme.com how can i do to have it succes ??
The theme you’re testing is the HTML version and not the WordPress version. kingsizehtmltheme.com is NOT the WordPress version. The WordPress version is kingsizetheme.com – for buyer support please register with our support forums as indicated in both documentation and theme details page: http://www.ourwebmedia.com/support and we’ll happily assist you there with any questions. Thanks.
is there rtl support in this theme?
At this time our theme does not support RTL but it will be in the near future as it’s a feature we intend on incorporating. However we do need someone’s assistance in doing this to ensure it’s done correctly. So if you’re interested in helping us, we’d be happy in trying to complete it sooner, but we’d ask you contact us private via our contact form at http://www.ourwebmedia.com if interested. Otherwise, we hope it to be out within the coming weeks (or by end of summer). Thanks.
- Bryce Wisekal
In the FAQs and in the whole tutorials about Kingsize I cannot find any solution to the following issue:
In a fixed dropdown menu in my webpage, I would like to hide the navigation when I click on each page of my web.
I will try to be more clear.
I have a dropdown menu (that I set as fixed) structured as follows:
so when I go on “video” or “photography” on the menu, it automatically displays another sub-menu with all the pages/portfolios I created.
Does exist the possibility to hide that sub-menu and to set the access to “video” and “photography” exclusively clicking on that words?
Thank you in advance for your support!
As instructed in our theme details here, as well documentation, we ask buyers seek their buyer support on the support forums: http://www.ourwebmedia.com/support/ and we’ll happily assist you there. Thanks.
i am unable to login to your support forum, my userid is yatish and it says permission denied
We’ve reset your password and you should have received an email with the new password. Please have a look and let us know. Check your spam inbox if you don’t see it and if you don’t find it, we’ll email it to you privately in reply to your ticket opened tomorrow. Thanks.
None of the shortcode are working on the website?
Are you referring to our demonstration? Not sure I quite understand? Our shortcodes demonstration works fine: http://www.kingsizetheme.com/examples/shortcodes/ and there are no known issues with our shortcodes. If you’re seeking out buyer support, please then register at http://www.ourwebmedia.com/support as indicated on our Theme Details page here, as well documentation. Thanks.
i install the king size theme.. then i put video as background.. but the video does not autoplay? why is that.. i put my video in youtube.. please help..
As instructed in the documentation, as well here on Themeforest, for buyer support you need to register with our support forums: http://www.ourwebmedia.com/support/ be sure to refer to both your documentation and video tutorials as this is all likely answered there.
Pre purchase question.
Theme looks great. Congratulation on your success.
can the Background slide play video and then move on to show images.
In other words, if it is set to play video, will it only play video or can I add images as well?
If it can play video and show images, after going through the set of set images, can it just cycle through the images instead of playing the video the second time?
so the background sequence would look like this
video-> image 1 -> image 2 -> image 3 -> image 1 -> image 2 -> image3 -> image 1 ….
At this time it’s not possible to include both videos and images in the slider. It’s either one or the other. Though this is a feature we intend to incorporate in the near future, but at the moment is not possible without making modifications. Sorry for any inconveniences but thanks for your interests.
is there a filter for the gallery? and I see you visual composer is integrated with the theme. can I install and use the stand alone version of the visual composer?
Visual Composer is marked as a feature “Coming Soon” and is not yet available. We’ll be releasing that compatibility in our upcoming release, along with other features as well but is not current an option. Visual Composer does offer filtering for Galleries, but at the moment it is not an option in our theme (though Filtering of Portfolios will be an option real soon).
Thanks for the quick response. Any idea when you will be releasing the update?
Probably within the next week or so but that depends on a few things. We do intend for it to be as soon as possible though. Take note that updates are free to buyers when released, so you can redownload the theme anytime to gain new updates as they’re pushed out.
I have been trying to create my website for some time and I have run into a speed bump. I am trying to create a slider using photos I have taken. The problem is when I export from lightroom without changing the size it looks zoomed in. I then went back and changed it to 1400px by 900px. Same thing, just as zoomed in but worse quality. I then switched it to 900×500px. Just as zoomed in but ever worse quality! It was very grainy.
Help Please. I don’t want my photos to be cut off on the slider!
As instructed in our documentation and here on Themeforest, buyer support is only available from our support forums: http://www.ourwebmedia.com/support and there we’d be more than happy to further assist you with your questions. Registration is fairly straight forward and of course free for buyers. Thanks!
1. Do you support the RTL format
2. I’ve purchased the Visual Composer plugin
Can I use it in this format?
3. Is the format is compatible with uber menu menu?
Thanks for your interests!
1. At this time, we do not offer support for RTL, but it is something we’re working towards and would be happy to have the assistance of someone who may be experienced with it. For this, we’d extend credit and appreciation.
2. Visual Composer is not currently compatible with our theme but will be made so in the next update.
3. I cannot confirm this as I’ve never used the menu / plugin.
Bryce Wisekal (OurWebMedia)
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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