4138 comments found

ilqar77 Purchased

I can’t install the template. this is the error that the wordpress shows: The package could not be installed. The theme is missing the style.css stylesheet Theme install failed. what i have to do?

Denoizzed

Hello,

If you read the documentation and watch the video tutorials, it will explain what you need to do. The reason you’re getting this error is because you’re incorrectly installing the template.

Should you need buyer support, you need to register with our support forums: http://www.ourwebmedia.com/support/ thanks.

ilqar77 Purchased

thank you for your helpful answer. just I have 1 more question! if I want to have a page without navigation (I don’t want it to hide) what I have to do? some time I need pages without navigation to give a link to my client and I don’t want to have any thing in that page to go back to my home page!

Denoizzed

Hello,

As mentioned earlier, please use the buyer support forums for your support questions: http://www.ourwebmedia.com/support/ thanks.

Hello,

It is possible that you send me an old version (4.0.3) version 5.0.4 does not work properly.

Thanks

Denoizzed

Please use the support forums for buyer support: http://www.ourwebmedia.com/support/ there are 3 known bugs with version 5.0.4 and the biggest disrupting one has already been patched on the forums, it’s the related to the sidebar. We will be releasing version 5.0.5 in the next day which we believe will address all known issues and be a completely stable version of our 5.0 series.

Denoizzed

P.S. Version 4.1.6 is included in your Theme Files downloaded from Theme Forest. It is the last stable version of the non-responsive version of our theme.

Good day, after downloading kingsize version and attempting to use the custom short code, this appears:

Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

In the gallery pages, these tool bars are missing so that I cannot even edit.

Please help me solve this. Thanks

Denoizzed

Hello,

Sounds like a server-related issue, not a theme issue.

That being said, as our documentation and template details state (as well almost every comment reply on here) our buyer support is available only on our buyer support forums here: http://www.ourwebmedia.com/support/ – please register and create a new thread (read our Post Guidelines to speed up our ability to help).

Hello,

I just realized that the Custom button text doesn’t work on the portofolio articles which are under some categories. I also used the option Disabled button, but the buttons are still there.

Also I would like to change the portofolio path (ie: www.website.com/portofolio/product1) into another slug/name. How can I do it?

Many thanks in advance, Andrei

Denoizzed

Hello,

For buyer support, you need to register with our support forums: http://www.ourwebmedia.com/support and we’ll help you out there.

JaChVe Purchased

Dear Sir or Madam,

It is a bit hard to receive buyer support when I am unable to log in to your ourwebmedia site and post topic. I contacted you some days ago in order to get access since I am being denied when trying to log in but I have not received any reply yet.

Denoizzed

Hello,

If you contacted us by opening a ticket via http://www.ourwebmedia.com with issues registering, than we didn’t respond because it was the weekend. We do not offer support on weekends. If you contacted Denoizzed, the account holder, it is unlikely you’ll receive a response due to his inactive status. We respond to all inquiries sent to us, generally within 48hrs.

Please visit our website to open a ticket if you have not already and we will help you get your registration for our support forums sorted. Please include your License, email and username when emailing us.

For reference, our forums are here: http://www.ourwebmedia.com/support and registration is explained and does work as we can see about 30 new registrations this weekend.

Denoizzed
http://www.ourwebmedia.com/clients/submitticket.php?step=2&deptid=3 use this link to write us a ticket so we can sort out your registration issues.

Hi, Can we do a exif metadata search via the “search box” in the theme, for the photos already uploaded to this theme? Because i am recording exif metadatas to my photos for their genres etc. And i (and my customers also) would like to find my photos via this kind of search.. thank you. aydeniz

Denoizzed

It could be implemented with developments but as a default that is not a feature in our theme. If it were to become a feature requested by many, it’s certainly something we’d consider but this is the first time it’s been asked since we’ve submitted our theme a few years ago.

Sorry to disappoint. Thanks for your interests.

Hello, Merry Christmas.

I was looking for a Photographers/Compentitions theme and i checked your theme and i loved it. So before purchase i would like to ask you if you have any “friendly” form creator plugin to suggest for your theme to suit?

Thank you.

Denoizzed

Hello,

Happy Holidays! Thanks for your interests in KingSize WordPress.

Our theme does not come packed with a form creator, however there are many free plugins for this available on WordPress. Contact Form 7 would be a great solution and works well with our theme.

Hi

Can the home page have a text box in it like all the other pages?

Thanks

Denoizzed

Yes, you can have background sliders on any page or post.

Default-user

Hi. That wasn’t my question. I would like to know if the home page can have a text box. I need a lot of text on the home page, and your demo home page contains very little text.

Thanks

Denoizzed

Hello,

I apologize, I misunderstood thinking you meant the page content area. Yes, you can add more content to your slider items. Here is a quick example screenshot on Dropbox to confirm it:

https://www.dropbox.com/s/ufigypezt7losmf/Screenshot%202014-12-29%2003.32.57.png
lstephan Purchased

Hi,

I purchased this theme and followed all the installation tutorial but i still have the same internal error website. I m using php 5.4 and all WP 4.1. All native WP templates are tested and functions but not King size.

Any help?

Thanks a lot.

Denoizzed

Hi there,

Please use the support forums as the documentation recommends: http://www.ourwebmedia.com/support/ we do not provide support within the themeforest comments. We’ll happily help out there, thanks!

Hello i would like to ask a presale question.
Will i be able to create an exact or similar replica of http://www.zarahome.com/ca/en-us/ with this theme using woocomerce with a few tweaks in theme? (Full screen, with left main menu and right top shop menu without scroll down on the homepage. With similar product page)?
Thanks in advance.

Denoizzed

Hello,

Depending on your level of experience with CSS, HTML and some PHP, yes, you can rebrand this theme to look very similar to your current website (if I understand the question correctly). Though I must point out that our theme is not an Ecommerce theme. You’d have to integrate WooCommerce into your theme. We do have intentions of doing this as a new feature release but that is currently pending (date undetermined). In the meantime, our theme does work well with Ewcid, wp-Ecommerce and Cart66 but we do not provide support for these third-party plugins as we do not claim our theme to be for Ecommerce purposes at this current time.

Really? Have you ever tried turning debugging on? I’m getting tons of php and wp errors and notices on clean install with just this theme activated. You should consider fixing those…

Envato pls, do something with these poor quality themes from “elite” authors.

Denoizzed

P.S.

I just enabled wp_debug and did a little more exploring and still I confirm my previous response, however I do see one error that is something we can correct and will do so in version 5.0.6 once it’s released. Aside from that, as stated above, these errors are non-intrusive and are there due to functionality and flow we’ve chosen in our theme and are unavoidable.

The better approach when seeking out support, or trying to report concerns, is to be a little more polite about it. My response may be a little hard, but your comment was disrespectful.

That being said, as previously mentioned, if you want buyer support (and intend on being a little more respectful) you can register with our support forums at http://www.ourwebmedia.com/support

zabatonni

I shoud have been more specific first time, sorry for disrespecting, i was * * * * off, cause in all stuff i bought here were errors found.

1. I’m getting WP DB error, where this theme tries to get data from table which even doesn’t exist, and for me it sounds serious and makes me think about other features not working properly. It happens on all screens which is not really performance friendly.

2. Next thing i found out, favicon is not working at all. Uploaded a file as you specified in description, but its not used in code at all.

3. There are few validation errors in html output, that could be also easily fixed.

Those notices as you wrote are not important i agree.

Sorry again, i’m kind of straight forward :)

Z

Denoizzed

Hello Z,

We always welcome and encourage buyer feedback and suggestions. We do not claim to be perfect nor the best at what we do and from time to time, buyers will indeed give us direction and insight we either did not think of, or did not know. We are humble men here.

If you have suggestions on improvements and how to correct things, by all means please drop by the support forums as suggested and make those suggestions, share your insight and experience. We do welcome it and encourage it.

To confirm (and to avoid this concern later down the road) we have resolved the issues mentioned, as well made some modifications. It will be released as version 5.0.6 in the next few days. These errors, as well some other minor issues discovered in 5.0.5, and a few new features, will be all available in version 5.0.6 (pending our release this week).

No worries about being straight-forward. I’m a very straight-forward guy myself, but a little respect guys a long ways when wording things.

For the issues mentioned, please open a support thread on our support forums http://www.ourwebmedia.com/support and give us details to your issues. We’ll happily offer assistance and if we cannot explain the solutions or find one through our forum discussions, we’ll ask you contact us privately so we can further assist you with hands on help (ie., providing us login credentials).

We look forward to seeing you around the forums Z.

Hello I have a pre-sales question. I want to know whether I can change the colors of the theme?

Denoizzed

Hello,

Do you mean the black backgrounds for the navigation and body content? These areas are images, they can be edited with the included PSD’s. You can also use the theme options for Style Settings and customize colors throughout the theme quite easily.

Let us know if this answers your questions or if you’ve any other questions. Thanks.

Default-user

Hello Thanks for the prompt reply. I did mean the navigation and the body content. It’s good to know that I can change the color in a psd file. I would really like to use your theme for a corporate business website. However since it is made for a photography site, I do have few concerns. Could you confirm that it can be used for a business website without any issues.

1) I also want to have a image slider in the homepage with text boxes included and also with ‘read more’ option. Is it possible with the orbit slider?

2) I want the testimonials to be included in a slider? Is this possible?

Thanks in advance.

Denoizzed

Hello,

The possibilities are as endless as your imagination.

We have people using our theme from corporate business, to small business, photography, movies industry, diamond sales, adult sites, online books, journals / blogs, etc. It all depends on your imagination.

We will have a same example sites featured on our demonstration website later this week but haven’t done so yet.

You can see some examples here on our Support Forum that allows buyers to showcase their examples, but many examples are not mentioned in here but again the possibilities are endless.

http://www.ourwebmedia.com/support/categories/showcase-work

To answer your questions:

1. The orbit slider is not a fullscreen slider option.

It’s an option available as a gallery to display images.

Not intended as a background slider.

You can use the orbit gallery on any page or post as desired though.

2. Using the description area of a background slider, you can add your own testimonials there. Or you can get fancy, with some CSS modifications, customize the quoted text (ie., slider descriptions) to look more like testimonials.

Though there are lots of third-party testimonial plugins out there that you can install and use with your installation of KingSize WordPress.

Hope that answers your questions.

Are ther any dummy data? Where I can find it?

Denoizzed

Hello,

Please read the documentation for answers to questions like these.

The demo content is included and explained in the documentation.

As well, in our video tutorials.

If you need further assistance locating it, please register for our buyer support forums, http://www.ourwebmedia.com/support for buyer help. Thanks.

Hi,

I am looking at purchasing your theme to create a similar website – website is http://upfitness.co.uk/

Can I check if your theme can be used to create a similar website, taking into account of the ‘Real Results’ sections, sidebars, the tagline section above the navigation menu, Woocommerce integrations and the wrap section below the sliding images?

Thank you and I will hear from you soon.

Best Regards

Denoizzed

Hello,

I took a peek at the mentioned website and there is quite the difference between that one and this one (design wise). As we tell our buyers, your imagination is your only limitation. Anything is possible.

Personally (being straight) I see if you want to replicate this website and some of it’s features and functionality, you’re going to have to make some time for developments and customizations. Sidebars are possible on pages and posts, but look nothing like yours. Tagline, it’s possible but not without modifications.

Our theme is not an Ecommerce theme, but our buyers have said to have had luck with wp-Ecommerce, Cart66 and Ecwid carts. Though in the near future it is our full intention to integrate an ecommerce cart but at the moment it’s not something we’ve featured in our theme.

As for the wrap with sliding images, not sure where that is on your site currently, so can’t really be for certain but from the looks of things, you’d need to be comfortable with making modifications, or consider hiring a developer or inquiring about our development services.

Hope this answers your questions. Thanks for your initial interests.

Pre purchase question. Are there different transition effects for the background?

Denoizzed

Hello,

Yes there are. It uses SuperSized Slider: http://buildinternet.com/project/supersized/

It includes all standard transitions for the slider.

krolf007 Purchased

Hi, I’m keen to purchase this theme. What size and spec video would i need produced for the home page? If i upload as an MP4?

Is this theme compatible with Yoast SEO plugin? Is the theme SEO optimised?

I assume it’s ok to add extra pages like ‘our services’ etc?

Thanks

Denoizzed

Hello,

It’s not size specific with videos. Just keep in mind to optimize.

Our video backgrounds use JWPlayer: http://www.jwplayer.com/

Yes, this theme is compatible with Yoast SEO.

Follows suggested practices for SEO but there’s always room for growth and improvement. Such things as the WordPress SEO by Yoast plugin, this would contribute a lot. Of course, your content.

You can create as many pages as you desire, or any type of page you need. You can either edit those that come in the express install, or you can delete them and create new ones. It caters to all the standard uses and features WordPress offers as a Content Management System.

Thanks for your interests.

Hi,

Just wondering… if I buy this theme, could i eliminate the wordpress functionality? I do not want to use it with wordpress.

Thanks,

Denoizzed

Hi there,

It’s not going to be an easy task but it can certainly be done if your experienced enough with this sort of thing. There is an HTML version of this theme but there are also a lot of differences between it and the WordPress version. Perhaps the HTML version you’d be more interested in.

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