4011 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

How can i update my theme? I have mine since 1 year and I didn’t update it all. Will I lose something or what exactly?

Thanks :D

Denoizzed

Hello,

Please use our support forums. You’ll also find that this question has already been answered quite a few times. However if you need assistance, please post a thread of your own, or comment within another.

Please find the support forums here: http://www.denoizzed.com/forum

If you’re having troubles with registering, please be sure to checkout the link beneath the Register button titled “How do I register / Help” for more details.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Thank you! I read the documentation and got to the next step but received the following error from WordPress:

Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.

Please advise.

Thank you! Tracy

Denoizzed

Hello,

Again, we ask you join the support forums for buyer support as we wish not to provide support within the Theme Forest comments. In short though, your uploading the entire zipped folder you downloaded from Theme Forest. You need only upload the template folder which is zipped inside “Template Files”.

For further support, we urge you to join the support forums as suggested.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi there.

I’ve upgraded to the latest version – but I can’t seem to get the homepage slider to work? I’ve assigned an id number, uploaded the images, but it’s just not working.

Denoizzed

Hello,

We ask that buyers use our Support Forums for their required assistance:

http://www.denoizzed.com/forum

If you have troubles registering, please see “How do I Register? / Help”. Here you’ll be given written details on how to register, along with a video demonstration if additional assistance is required with it.

You’ll find that a lot of your questions will already be asked, but if you cannot find the answers, don’t hesitate to create a new thread and ask. We’re here to help, but we do prefer to keep support to our forums. It helps us in allowing buyers to find assistance in other buyers questions and the ability for buyers to search the forums as needed. Thank you!

- Bryce Wisekal

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, I have not purchased this template yet, but the answer to thie two questions can determine if I would be purchasing it or not.

First, I would like to know if the movable column that holds the logo can be made larger to hold a larger and much wider logo and if the colour of this black column can be changed from black to white?

I would appreciate your answer.

Thank you!

Denoizzed

Hello,

We’re always more then happy to answer your pre-sale questions.

The navigation and body backgrounds are “images” and the original images and PSD ’s are included with your download from Theme Forest. You can take the PSD ’s and modify them to suit your needs, then upload them to overwrite the original graphics.

You will need to make the graphic for the navigation “wider” along with adjusting CSS corresponding with the navigation to do what you’re wanting but it’s definitely possible if you’ve some experience with CSS .

Please let us know if you’ve any other questions.

- Bryce Wisekal

Default-user

Hi Bryce,

Thanks for your prompt response. I don’t have that much experience with CSS . Is this something that your team can offer for an extra charge?

Thanks!!

Denoizzed

Hello,

You’re welcome to write us privately, support [at] kingsizetheme.com but please take note we’re a bit booked up at the moment. We’re unable to take on any new projects for about 2 weeks but if you’d like to discuss those details and inquire more, you’re welcome to write us privately. Thanks.

- Bryce Wisekal

Default-user

Ok, thank you. I had to find another alternative for the time being, but for future projects. I’ll contact you in advance. Thanks again!

Denoizzed

Hello,

Not a problem at all. If you’ve any other questions don’t hesitate to ask.

- Bryce Wisekal

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • United Kingdom
Psmeg Purchased

Hi,

I recently purchased this theme for a clients website and all is installed well and working.

However, there seems to be an issue with the Prettyphoto script that distorts fullsize images on certain OS / Device combinations on the Portfolio section.

This is something that other people are experiencing (please see link for example – http://www.kriesi.at/support/topic/image-size-distorted-in-prettyphoto-gallery)

Do you have a workaround / patch for this issue as my client requires this to work correctly across all devices / platforms?

Thanks in advance

Paul

Denoizzed

Hello,

Our template is not designed for these devices at this time so support for them is unavailable and/or very limited. We’re already in the works with a responsive design that will be released in a month or so. In the meantime, our template is best suited for desktop browsers only.

Please use the support forums: http://www.denoizzed.com/forum

If you’re having troubles with registering, please be sure to checkout the link beneath the Register button titled “How do I register / Help” for more details.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there, I am currently using your theme for my website (josiegallo.co.uk) Thanks so much – it’s great and really simple to use! The only problem I’m having is with the background slider – when I click to create an album of photos I get this message: “You do not have sufficient permissions to access this page.”

Please can you help with this, thanks!

Denoizzed

Hello,

Try updating the latest version, v4.0.3 and see if this resolves your issues.

Please use the support forums: http://www.denoizzed.com/forum

If you’re having troubles with registering, please be sure to checkout the link beneath the Register button titled “How do I register / Help” for more details.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
webttw Purchased

I’ve upgraded the theme and I’m having a few issues with images. Is there a way for me to display my images without changing my permissions to 777. I’ve had malware issues in the past and don’t want to have them again. I cannot see the home page background image and the images in the gallery section aren’t displaying properly.. I’m not sure if it’s due to setting permissions.. could you please assist me with this.. any suggestions??

topoftheworldent(dot)net

Denoizzed

In order for the images to be written and read correctly, the folder permissions are required. There are steps you can take to improve your server and site protection but those are entirely different services. I’d suggest you do some Google research to find ways to protect yourself better.

For further support, please use the support forums: http://www.denoizzed.com/forum

If you’re having troubles with registering, please be sure to checkout the link beneath the Register button titled “How do I register / Help” for more details.

- Bryce Wisekal

Default-user
webttw Purchased

I have put services in place to insure security and my host also suggested to not give full permissions on any folder to insure better security. I have a few accounts and multiple themes with Themeforest and this is the only theme I was instructed to change permissions for the images to be written and read correctly. Surely, there must be another way??? I do enjoy using this theme so I’m hoping there is another solution. Please help.

Denoizzed

Hello,

Again, support can be provided on the support forums previously linked.

In short, those themes you references are not our themes. Each is unique. Ours uses Timthumb, perhaps theirs do not, but with Timthumb, there is a requirement for being able to write and read the images folders.

As a person who runs a hosting company, I can relate with the security concerns, however, as a hosting company, I can also say there are means of security that can be enforced by your hosting provider and if they were of any means helpful to you, they’d make suggestions. Such as enabling suPHP on the server. Of course, other securities and precautions can be made, but this is not part of our support offered, this is server related and unrelated to our template.

To use Timthumb, you require having these folders writable. If you enable suPHP, a security feature, you then would use “755” which gives a bit more protection to those said folders.

The alternative is to not use Timthumb which is an option available only in the latest version of KingSize version 4.0.3. For further support, we urge you to use our support forums as we do not provide support within the comments of Theme Forest.

- Bryce Wisekal

Default-user
webttw Purchased

Ok thank you Bryce! I appreciate your patience and understanding of the situation.

  • Has been a member for 3-4 years

Hi I bought the King Size Theme exactly one year ago, but I can not download it anymore, why?

  • Has been a member for 3-4 years

ok got it … wrong profile :bashful:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

can i put the video on the home page slider?

Denoizzed

Hello,

The slider does not support videos. However, you can choose between “slider” and “video” backgrounds for the homepage, along with all other pages and posts throughout your website.

- Bryce Wisekal

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
jimmygg Purchased

hi there,

I have an mp4 to use as my home background and want the end of the video (ie the end still) to remain showing. Instead it goes to black.

Any suggestions on how to do this (or a workaround) would be really appreciated, thanks.

I have searched the forum and couldnt find an answer – nor a way to add a question (may be being a bit dumb)

Denoizzed

Hello,

To create a new topic, go to http://www.denoizzed.com/forum/ and log into your account. Once logged in, find the “KingSize WordPress” forum from the Forums Categories page (main page).

Once inside the forum, at the top, positioned right of the forum title is a text link titled as “Create topic”. This is located at the top right side of all the threads being displayed in that forum.

We ask you please post your support question there and we’ll follow up.

- Bryce Wisekal

Default-user
jimmygg Purchased

thanks for pointing me in right direction, posted in forum!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Bryce - I am thinking of buying this theme, but I hope you can answer a few questions. Please answer YES or NO, and then explain.

(1) happypal asked, can the “colour of this black column can be changed from black to white?” This is the NAV with the logo, the tabs, and the arrow on the bottom. YES or NO? Can it be changed to white (or another color)

(2) is it possible to replace one of the lines of text on the NAV with a logo. Such as, where you have the word “Galleries,” could that be an Amazon logo that links directly to a webpage at Amazon.com. Yes or No?

Thanks for a precise answer, as this influences whether or not I purchase your theme. S

thanks

Denoizzed

Hello,

1. Yes – but it requires you modifying the template images. The navigation and content backgrounds are images. PSD ’s are included with your purchase.

2. Yes – but would require you to make modifications to the template files. This is not a default option, but some knowledge of CSS and you can do it.

Both these are possible but not as part of our theme options. You will be required to make slight adjustments to suit your specific needs. Thanks for your interests, hope it helped.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Bruce === Thanks for the REALLY FAST reply!

1. Ok. So I change the PSD document to have a white (or other color) Navigation bar. That is good.

2a. YES OR NO . I would add the amazon logo (and remove the type) on the PSD Document?

2b. Are you saying that to code the link to amazon, I would have to do that within the CSS ? Or where does the http://www.amazon.com/xxxxxx coding happen?

3 Next question. Can a page such as your Examples> More Examples> Sample Page be set up in two columns (same arrangement as the blog) ?

4. On the Blog pages, can these three widgets can be added into the right side column?

iCONTACT WIDGET http://wordpress.org/extend/plugins/icontact-widget/ TEXT widget http://en.support.wordpress.com/widgets/text-widget/ IMAGE widget http://en.support.wordpress.com/widgets/image-widget/

Basically, I am trying to find more ways to get people to move to where I want them to go.

5. Not a question, but a suggestion. You should add a list of sites created with KING SIZE to this page: http://themeforest.net/item/king-size-fullscreen-background-wordpress-theme/166299?WT.ac=search_thumb&WT.seg_1=search_thumb&WT.z_author=Denoizzed—As a prospective buyer, that would really help me get an idea of the possibilities. To see some of the interesting applications of this theme.

Sam

Denoizzed

Hello,

1. Yes, edit the sliced PSD ’s provided with the template and upload those to overwrite the original images in the template folder. Then you will have to tweak the styling some (via Theme Options) to suit your new image colors.

2a. No. You’d add the image via CSS (requires you knowing CSS ).

2b. You’d have to code this. We unfortunately aren’t going to walk you step by step through the process. It would require you having some experience with both HTML and CSS but it’s not a very difficult thing to do. Searching this on Google would also find you helpful results.

3. No. At this time, pages do not support sidebars. When we release version 4.1 in coming weeks, we’ll be offering sidebar shortcodes with unlimited sidebars that can be created and used throughout the site.

4. Yes you can add widgets, but whether or not these widgets work I cannot guarantee you. Of course, the TEXT widget will work, this is generic and very standard as a default widget. The image widget I don’t see why it wouldn’t work but haven’t tested it. The icontact widget we have no experience with and cannot say with certainty.

5. When we have enough buyers submit their websites for us to display on our “Showcase” portfolio we will, this is currently something being asked of in our support forums but until we get enough, we’ve decided to hold off.

If you’ve any other questions don’t hesitate to ask.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

This looks promising. Will this template/theme work with Fotomoto or similar plugins that allow purchase buttons to be added to the pictures? And SEO optimization plugins?

Denoizzed

Hello,

We have not tested KingSize theme to work with Fotomoto Plugin.

But yes our theme works great with Cart66 and WP eStore Plugin (http://www.tipsandtricks-hq.com/wordpress-estore-plugin-complete-solution-to-sell-digital-products-from-your-wordpress-blog-securely-1059). Our buyers has good result with above mentioned both plugin.

And Yes, Our theme work with SEO optimization plugins (All in One SEO and Yoast’s SEO plugins) .

-Kumar Sekhar

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Also, do we get the updates to this product or do we have to purchase them?

Denoizzed

Hello,

No, All future updates are free for our old buyers.

-Kumar Sekhar

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I’m trying to register on your support forum but can’t find ‘purchase code’ on my invoice. Please advise.

I recently uploaded King Size, but my pages & subpages didn’t appear. So I added a navigation heading in ‘menu’ and ‘add’ed all my pages which appeared in the ‘menu’ section. The problem is it doesn’t recognise subpages. Also, more importantly, I want to control my pages from ‘Pages’ and not from ‘Menu’, but changes I make to my pages don’t appear on the site.

Am I doing something wrong? I just want pages (with parent/subpage settings) to work as it did on my previous theme.

Please advise – many thanks!

Denoizzed

Hello,

There are instructions on how to register just beneath the register button. We’ve even provided a video walk-through. Please go to: http://denoizzed.com/how-to-register/ and when registering make sure to use the Username and Email address associated with the account your license is being used from.

We appreciate your understanding and once registered please post your new thread and we’ll get to it as soon as we can. Thanks and have a great weekend!

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
unsound1 Purchased

i have been working on my kingsize theme , going pretty good although i am having trouble with the contact page kingsize contact widget , drag it over to the contact page sidebar and fill in the info and save , then go to the site and it does not appear on the page. any help would be great WP3 .4.2

thanks mike

Denoizzed

Hello,

We ask that buyers use our Support Forums for their required assistance:

http://www.denoizzed.com/forum

If you have troubles registering, please see “How do I Register? / Help”. Here you’ll be given written details on how to register, along with a video demonstration if additional assistance is required with it.

You’ll find that a lot of your questions will already be asked, but if you cannot find the answers, don’t hesitate to create a new thread and ask. We’re here to help, but we do prefer to keep support to our forums. It helps us in allowing buyers to find assistance in other buyers questions and the ability for buyers to search the forums as needed. Thank you!

- Bryce Wisekal

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, I have some problem with the homepage fullscreen slider: it doesn’t work anymore and I don’t know why. I have problem also in sorting slider, maybe it could be some plugin conflict? Is there anyone can help me? The site is http://polettiweddingplanner.it

Denoizzed

Hello,

We ask that buyers use our Support Forums for their required assistance:

http://www.denoizzed.com/forum

If you have troubles registering, please see “How do I Register? / Help”. Here you’ll be given written details on how to register, along with a video demonstration if additional assistance is required with it.

You’ll find that a lot of your questions will already be asked, but if you cannot find the answers, don’t hesitate to create a new thread and ask. We’re here to help, but we do prefer to keep support to our forums. It helps us in allowing buyers to find assistance in other buyers questions and the ability for buyers to search the forums as needed. Thank you!

- Bryce Wisekal

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am working on a site for a client and this is the theme they are most interested in using. Just one question – on the galleries, there is a background image (looks like some kind of Chinese fabric. I’ve assured them this can be set to anything but thought I should double-check with you.

Also, does the slideshow always have to be in the background on other pages (e.g. in the blog) or can it be set to a solid color?

Thank you – nice work!

Denoizzed

Hello,

Thank you for your interests in KingSize WordPress! We look forward to your potential future business. To answer your question, “Yes”, you can change the background of all pages and posts. The background you’re referring to is the “Global Background” used for all pages. You have the option to define a global background, then you can customize that on a per-page/post basis.

The slider is optional as one of the background options. You can have a slider, video, or image. To define a solid color, you can upload a solid colored image and that would be used as the solid color background.

If you’ve any questions, please do not hesitate to ask. We’d be happy to help.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey,

I was wondering how can i change the map in Contact Us manually to a specific coordinate?

And i keep trying to open the website using any mobile device, but the website doesn’t seem to fit the resolution. Is there any possibility or way that i can fix that issue?

Thanks and hope you can help out =)

Denoizzed

Hello,

We ask that buyers use our support forums, http://www.denoizzed.com/forums for their support questions. A lot of your questions will already be asked and answered, as well, makes searching for support a bit easier.

To answer in short: If you mean the map, this can be done via “Appearance > Widgets”. Otherwise, not sure what you mean. Please post with clarity to the request to our support forums and we’ll answer in detail there instead – thanks.

Regarding the mobile devices, our template is not yet designed to cater to these devices. However, in coming weeks, we’ll be releasing a responsive version. You can find details out about this on our support forums.

- Bryce Wisekal

by
by
by
by
by
by