4064 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Italy

i have intention to buy the template but i have seen some problems on html5 smartphones like iphone and ipad. On fullscreen homepage with a backgroud video ( mp4 or youtube) with the autostart, the screen on the smartphones is black until i click somewhere. is it a bug? it’s very importart to have an autostart at the beginning.. can you fix this please? thank you

Denoizzed

Hello,

Thanks for your interests. I am sorry for any misunderstandings but our template has not been marked as “Responsive” or “Mobility Friendly”. At the moment our template is best suited for desktop browsers. We are however currently working towards releasing a responsive version of our template but it may be another month or so before that becomes available, sorry.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
benleeke Purchased

Hi, I’m trying to get captions under pictures in my blog.

How is this done. I can see the caption nicely displayed in the backend but when on the front end it just turns into normal text below the image.

Can this be done.

Ben

Denoizzed

Hello,

If you’re using the latest version of the template, version 4.0.3., I do believe we styled captions to work beneath images inserted into pages/posted.

For further support, please use the support forums: http://www.denoizzed.com/forum

If you’re having troubles with registering, please be sure to checkout the link beneath the Register button titled “How do I register / Help” for more details.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! I have big problem. I m trying to make Background image. I put photo in Global Background Preferences and it not working, only in inner pages. I check it long time and still nothing :(. It is all the time loading but not working. I checked also this folder permissions to 777, and still nothing. Pls help.

Denoizzed

Hello,

Make sure you’ve set the “Slider Intervals and Slider Transitions”. For further support, please use the support forums: http://www.denoizzed.com/forum

If you’re having troubles with registering, please be sure to checkout the link beneath the Register button titled “How do I register / Help” for more details.

- Bryce Wisekal

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • New Zealand

Urgent

Hi there, could you please check my site in IE as the background slider is not displaying on the home page. No idea why.

http://www.cardwells.co.nz
Denoizzed

Hello,

Please make sure you’re using the latest version of the template, version 4.0.3, and also be sure to check if any plugins are conflicting. For further support, please use the support forums: http://www.denoizzed.com/forum

If you’re having troubles with registering, please be sure to checkout the link beneath the Register button titled “How do I register / Help” for more details.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, every time I reload a gallery page (http://feinics.com/festivals/heavymtl/five-finger-death-punch/), I get a bunch of broken thumbnails. I created the gallery and used the correct shortcode. I’ve also noticed this on other parts of the site. Thinking that it was a bandwidth or underpowered server issue, I installed WP Supercache and tested from another browser where I wasn’t logged in, but that didn’t help.

First, can you help me with the broken links? Second, does King Size support WP Supercache? Even if it doesn’t help this issue, it’s good to use.

I can arrange for you to get access to the WP admin page if needed. My email is my themeforest username at gmail.com.

Denoizzed

Hello,

I believe you may be having some server-related issues with Timthumb and perhaps folder permissions. To test if it’s Timthumb related, you can disable Timthumb (version 4.0.3) in the Theme Options. If the images load, we know it’s Timthumb + server related.

As for Supercache, we have not tested it but don’t see why it wouldn’t work.

For further support, please use the support forums: http://www.denoizzed.com/forum

If you’re having troubles with registering, please be sure to checkout the link beneath the Register button titled “How do I register / Help” for more details.

- Bryce Wisekal

  • Has been a member for 1-2 years

I have no experience in making a webpage…I do have my own domain…are the instructions simple enough that I can figure out how to get from “Purchase” to having a functioning web page? thanks

Denoizzed

Hello,

Thank you for your interests. Our documentation explains the installation, setup and use of our template specifically, but not how to install WordPress or use WordPress in general. I would advise you familiarize yourself with http://www.wordpress.org if you’ve no experience with WordPress. Also make sure your hosting environment has pre-installed scripts and this will make the installation and setup of WordPress a little easier.

If you need a hosting recommendation, try Foxyhare Services. With a monthly subscription and the use of the promo code “KINGSIZE-12” you can get the first 30 days free of charge so you can test the waters before having to pay.

Let us know if you’ve any more questions.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

1. Is it possible to have comments under galleries? If so, how to make it?

2. On your sample page you have inscription under the main topics like under HOME you have “back to the home page”. How to make under inscription?

Thank you

Denoizzed

Hello,

We ask that buyers use our Support Forums for their required assistance:

http://www.denoizzed.com/forum

If you have troubles registering, please see “How do I Register? / Help”. Here you’ll be given written details on how to register, along with a video demonstration if additional assistance is required with it.

You’ll find that a lot of your questions will already be asked, but if you cannot find the answers, don’t hesitate to create a new thread and ask. We’re here to help, but we do prefer to keep support to our forums. It helps us in allowing buyers to find assistance in other buyers questions and the ability for buyers to search the forums as needed. Thank you!

- Bryce Wisekal

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi how can i disable the post reply in page template? thanks

Denoizzed

Hello,

We ask that buyers use our Support Forums for their required assistance:

http://www.denoizzed.com/forum

If you have troubles registering, please see “How do I Register? / Help”. Here you’ll be given written details on how to register, along with a video demonstration if additional assistance is required with it.

You’ll find that a lot of your questions will already be asked, but if you cannot find the answers, don’t hesitate to create a new thread and ask. We’re here to help, but we do prefer to keep support to our forums. It helps us in allowing buyers to find assistance in other buyers questions and the ability for buyers to search the forums as needed. Thank you!

- Bryce Wisekal

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
http://www.diefleischerei.at/wp-admin/themes.php?activated=true

hi there. i have installed the theme and have set the cmod settings. but when i acitvate the theme i get this—> http://www.diefleischerei.at/wp-admin/themes.php?activated=true#

Please Help.

Denoizzed

Hello,

Please use the support forums: http://www.denoizzed.com/forum

If you’re having troubles with registering, please be sure to checkout the link beneath the Register button titled “How do I register / Help” for more details.

- Bryce Wisekal

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Denoizzed

Hello,

We cannot see your mentioned errors because this is an Administrator section of the website. Please refer to your last comment, we have informed you to use our support forums for further assistance as we do not provide support with the comments of Theme Forest. Thanks.

- Bryce Wisekal

  • Has been a member for 1-2 years

Hello! Can you please send me the express install.xml file? I’ve deleted it by mistake

Denoizzed

Hello,

Please log into the account you purchased with and you can re-download the template. The account you’re using now is not the purchasing account so you will be unable to re-download the template files. For further assistance you can register with our support forums.

http://www.denoizzed.com/forum

If you’re having troubles with registering, please be sure to checkout the link beneath the Register button titled “How do I register / Help” for more details.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hey there!

Thanks for the awesome theme! Where in the portfolio template / functions could I strip the feature that makes the lightbox show the thumbnail as part of the gallery / slide?

Thanks! Logan

Denoizzed

Hello,

The thumbnail will automatically become part of the lightbox feature if you’re using lightbox. For further support please see the support forums: http://www.denoizzed.com/forum/ – thanks for your nice words.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi! I just bought the template 4 Monath ago (v3 i think) but today i overwritten a file… Is there a possibility to download an older version ? I only get the latest one.

lg

Denoizzed

Hello,

Please contact us on our email address support(AT)kingsizetheme.com and mention what file do you need from version v3. We will send you.

-Kumar Sekhar

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
k800ben Purchased

Hi, I just bought this theme but when i tried to upload it.. it said the following - can you help please?

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Denoizzed

Hello,

It’s because you’re installing the entire zipped folder you’ve downloaded from Theme Forest. Please only upload the zipped folder called “kingsize.zip” located inside the folder you downloaded and inside the one called “Template Files”. For further support, please register with http://www.denoizzed.com/forum and we’d be more then happy to help.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have purchased both the HTML and the Wordpress versions of your template, but am unable to login to the Wordpress support forums, and there is no (apparent) way to contact you there.

I’ve entered all of my information correctly, but it appears it accepted my WP license code and granted access to the HTML support forum, thus blocking me out of the WP forum.

Please advise.

Denoizzed

Hello,

Once you’ve logged into the website with your existing login, you’ll see in the sidebar there’s a button to input another license. Have you attempted to put the license in again once logged in? It seems strange the WordPress license would have been accepted and gives you HTML access. Perhaps you have mixed up the licenses because theoretically it shouldn’t be happening like that.

If upon your next attempt this does not work, please email us privately by writing to support [AT] kingsizetheme.com and provide us with both your licenses in the email. Also include the username you registered with and we will manually update the account.

Please note, it’s a holiday in North America tomorrow and it’s likely we’ll not be responding to emails and support on Monday, thanks.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

I really like the theme and would like to purchase. My question is regarding the full background home page. I would like the home page to land on photographs similar to the theme but would like another ‘Music’ page that will be created to land and launch a youtube or vimeo video. Is it possible to have both or more than 2 or these? Also, I tried playing the youtube default video on demo and noticed that I couldn’t move the youtube video forward but could on the vimeo video. Is that by design?

Thanks, Pramida

Denoizzed

Hello,

Not entirely sure I understand the question. Are you asking whether or not it’s possible to have “controls” for the YouTube backgrounds? Yes, you can include those options as it’s just a setting in the Theme Options so your visitors can “play/pause/forward” the video. As well, you can set it up so that the video is either “auto played” or not when visitors enter your website.

Hope this answers your questions. If any other questions feel free to ask us.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

Since your theme is not ’’mobile’’ friendly and that your HTML version is working on the iphone, I would like to buy the HTML theme version.

Is there any way export/import my current wordpress website to your HTML version in a quick way?

I have no choice to redirect my mobile clients until your friendly version is out.

Thanks

Thank you

Denoizzed

Hello,

Sorry, there is no simple procedure to do this. Since one is using a “Content Manager” and the other are “static html pages”. It will have to be done manually.

- Bryce Wisekal

Default-user

Hi,

Is easy to built the HTML website? Can you please provide me with the documentation before I make the purchase? Thanks

Denoizzed

Hello,

I am sorry but I am not the designer behind the HTML version. I am Bryce Wisekal, one of the developers behind the WordPress version. If you wish to inquire about the other template you need to either write Nick/Denoizzed directly via his profile or comment on the HTML template. Sorry for any inconveniences.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there, Thank you. You answered the second question & confirmed that I can adjust the youtube settings to play/pause/forward. (The demo I was looking at didn’t allow me to do that, hence the clarification needed) My main question: Looks like we can set up the default page to go to Youtube/Vimeo homepage and auto play/play the video embedded. We can also set the default page to just slide through slider images. Can we do both? (An example I saw of this is in the Pacifico theme where both images and video are on the home page) I wanted to see if King size has this option or if not this, can we set up two home pages of sorts such that clicking on one would have a slide show of slider images and clicking on another will have the youtube/vimeo embedded covering the entire screen? I do prefer setting up 2 different pages where one defaults to images and another to video. Thanks much! Pramida

Denoizzed

Hello,

The homepage can either be “Video Background” or “Single Image” or “Image Slider” but it cannot be “Image + Video Slider”, sorry. It’s one or the other.

At the moment you can create pages/posts where you hide the body and navigation to have a fullscreen background slider or video, but at the moment to create a replicate of the homepage as a page template isn’t possible – this will be a feature released in our next update (date to be announced).

I apologize for any inconveniences and hope this has answered your questions.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

i have also tried to add a background picture on my posts but it didnt work in anyway ….. i dont know what else i can do …. looking forward to hear from you

Denoizzed

Hello,

Please use the support forums: http://www.denoizzed.com/forum – if you need help registering there is a link just beneath the register button labeled as “How do I Register? / Help”, click this and it’ll walk you through the steps.

- Bryce Wisekal

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

i have already registered , and how would i find my answers over there , i dont know why i cant add a background to my blog … i am sorry but i am beginner , thanks :)

Denoizzed

Hello,

Not a problem at all. I have already responded to the open threads so you should have received a response from me. Please find my response there and we’ll work towards getting you sorted out. Thanks for your patience and not a problem at all about being a beginner. We all most start somewhere right?!

- Bryce Wisekal

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