4073 comments found

Tayls13 Purchased

Hi Bruce!

The theme does not re-size properly in Google Chrome… Any settings I can change?

Denoizzed

Hello,

Since you’re a buyer, please use the support forums here: http://www.denoizzed.com/forum/ and create a new thread. Link us the image in your thread and what version of the template you’re using. Also please share with us your website URL so we can take a look from our end. Thanks.

- Bryce Wisekal

Tayls13
Tayls13 Purchased

I’ve figured it out – it was the google font I was using :-) Tell me, the portfolio page that you link your portfolios to… Will google pick up that specific page or will google pick up the individual portfolio pages linked to the page?

Denoizzed

Strange but good to know you were able to resolve the issues.

The Google Web Fonts will only be applied to headings and those specific areas that it was told to show. You will have to modify the files to tell it where to be applied if you want it shown in other areas besides those default to our template.

For buyer support, I ask you use our support forums – thank you.

- Bryce Wisekal

Bruce, Having just purchased the template assuming that video would show on iPad/Iphone, I find, to my surprise in this day and age, they don’t. Before I request a refund, can you tell me if there is any way around this, or when this will be fixed with a mobile-friendly version? Thanks

Denoizzed

Hello,

Our template never claimed to be responsive or work on mobile and/or ipad devices – I am sorry for your misunderstanding. However we cannot issue refunds, that would have to be through Envato.

Our intention is to release a responsive version in coming weeks but there is no date to be announced yet. It will be a free update though to past-buyers. In the meantime though, our template does not cater to these mentioned devices, sorry.

- Bryce Wisekal

Default-user

Hi Bryce, OK, thanks, I think it is the case that background video doesn’t work on iPad/Phone generally. Other than that the current version seems to look OK and works well on those devices, many ‘responsive’ templates don;t seem to work that well!

Denoizzed

Hi there,

I personally don’t see many issues on the iPad or iPhone myself besides a few minor things but for being an unresponsive template and not designed for these devices, in my opinion it does well :)

Thanks for your vote on that.

We’ll be releasing the responsive version in coming weeks. It’s been a big struggle getting that next update out as it’s a lot of work being done but it’s coming together and once available you’ll receive a notification sent to your WordPress dashboard.

Thanks again for your patience and understanding.

- Bryce Wisekal

Rishis Purchased

Hi – I tried to sign up for the forums (http://denoizzed.com/forum) but my purchase code is not recognized. I followed the steps in the video tutorial – what do I do?

Denoizzed

Hello,

Are you positive you used the same “Username” and “Email” you have used to register with Theme Forest? If so, than the registration should work correctly as I can see there have been a few new registrations today alone.

- Bryce Wisekal

Default-user
Rishis Purchased

Thanks for the prompt and helpful response

Denoizzed

You’re most welcome. We don’t guarantee support on the weekends but we’ll get to all support threads by Monday. Thanks!

- Bryce Wisekal

Do you have an example of King Size working with a shop? If not, has one been tested?

Denoizzed

Hello,

Our template is not a “Ecommerce” template but we have seen a lot of our buyers having success with “wp-Ecommerce” and “Cart66” which are two well known ecommerce plugins that can be installed.

It’s important to note though, unless we provide an update down the road for Ecommerce purposes, we don’t provide support for this. I do apologize that I cannot be more helpful.

- Bryce Wisekal

sagaap2 Purchased

Just purchased your template. I’m having trouble adding menus to the navigation bar. Please help! Thanks in advance!

Denoizzed

Hello,

For buyer support please use our support forums: http://www.denoizzed.com/forum – if you have troubles registering than just beneath the Register button is a link labeled as “How do I Register / Help” that will guide you through the process – thanks.

To avoid further delay though, the documentation and video tutorials do explain the use and setup of the navigational menu.

- Bryce Wisekal

Hi Bryce!

Love this template, but in this day and age, for my business it HAS to be responsive and ipad/mobile friendly! So i’m super bummed that this is not…. hope to see this new update soon! I’m sure you’d get more sales out of this too! :)

~ Waiting patiently for responsive update! :-)

Denoizzed

Hello,

There’s some argument in that statement, but of course you’re more than welcome to wait for the update. We cannot guarantee it’s release date but it’ll be out as soon as we can. Thanks for your interests.

- Bryce Wisekal

Jatheez Purchased

Hi,

I installed everything properly. It is having trouble with google chrome. And also the “KingSize WP” under setting is not displaying. I can’t do any updates on the background or anything. Please help! thanks.

Denoizzed

Hello,

There are some known issues in WordPress 3.5 with Chrome not working, however this is not an issue with our template per-say, but rather with WordPress. That is if I’m understanding you correctly.

We ask that buyers use our support forums: http://www.denoizzed.com/forum – if you have troubles with registration please read the link labeled “How do I Register / Help” located just beneath the “Register” button.

Provide us as much detail as possible and we’ll try our best to troubleshoot the issues or offer some advice to resolve them.

- Bryce Wisekal

mkivitz Purchased

Hi!

I just installed your theme, and I have a strange issue. When I go to any page, or newly created page, the area for writing text is disabled. WHen I preloaded your xml doc, even though the pages show up with text when I view the site, if I go to edit the page, there is no text showing up at all. Also, the “text” tab, to the right of the style tab, looks to be disabled. (I click it but nothing happens).

I am on a local server, have just installed a fresh copy of wordpress 3.5.1, and have NO CLUE what is going on. Can you advise? What could be causing this issue?

Note that if I switch themes, to any other theme, text shows up just fine, and I can add content to pages. Only when activating your theme do I have a problem.

Any guidance would be appreciated here.

Thanks,

Matt

Denoizzed

Hello,

This is an extremely odd issue. Being the fact you’re on a localhost does make it hard for us to help though. You state you’ve tried re-installing WordPress 3.5.1, but have you also tried re-installing KingSize? Maybe the files or database was corrupted – odd.

Try that out and see what happens.

Please use our support forums to follow up on this: http://www.denoizzed.com/forum and provide us as much information to the issue as possible (including the KS version?) and we’ll do our best to help out. In the end, it may be best for you to publish online so we could have a closer look.

- Bryce Wisekal

eliz2 Purchased

hi i want to add Responsive Ken Burns effects to the background slider. it s compatible? thanks

http://codecanyon.net/item/responsive-ken-burns-slider-wordpress-plugin/2950062
Denoizzed

Hello,

Unfortunately I wouldn’t be able to give you an honest answer as we have not personally tested out this plugin with our template, sorry.

Please note, for buyer support we ask you use our support forums: http://www.denoizzed.com/forum – thanks.

- Bryce Wisekal

Default-user
eliz2 Purchased

solved. i will register in the forum. but i get no valid register found. i copy the code from my certificate. it needs time to be activated? thanks

Denoizzed

Hello,

No time needed – it’s automatic. You just need to use your “Username” and “Email” associated with the Theme Forest license you’ve purchased. Please checkout the “How do I Register / Help” link located just beneath the Register button. It’ll walk you through the registration process. I can confirm it is working.

Thanks for the update.

- Bryce Wisekal

I am purchasing your theme tonight. I saw on one of the website that used the theme had the bottom of the menu round instead of pointed, is that an option that I would have?

Denoizzed

Hello,

Both are possible if you’re experienced enough to make those changes as it would require modifications into the template files.

If you’re not comfortable with these type of changes I would not advise attempting it and important to note, our support to your developments is very limited. So if your modifications caused another area of the template to break down, we may not be able to help.

We do offer development services and are available for hire (although currently booking early February for new projects).

Hope this answers your questions and again, thanks for the interests.

- Bryce Wisekal

Default-user
aughty Purchased

If I run into any problems ( I don’t anticipate any) I will keep that in mind. This looks like a great product. I am sure I will be happy with it. Thanks again.

Denoizzed

Fantastic, thanks for your purchase! When and if you need support, please register with our support forums: http://www.denoizzed.com/forum – read the “How do I Register / Help” if you get stuck.

- Bryce Wisekal

sagaap2 Purchased

Hello,

I’d like to disable comments on my site. I tried doing this under discussion settings, but that did not work.

Also, my blog text does not appear when choosing “blog page” under page attributes, but shows up when choosing other pages such as portfolio, fancybox, lightbox, etc.

Thanks in advance!

Denoizzed

Hello,

Please use our support forums for buyer support: http://www.denoizzed.com/forum – if you have troubles registering please read the link labeled as “How do I Register / Help” that is located just beneath the “Register” button.

We’ll be more then happy to answer your questions there. Thanks.

Please note that these questions are also answered already in the documentation so to save yourself a delay in our reply, you may wish to consult the documentation as well. Thanks.

- Bryce Wisekal

I am thinking about buying this theme. It is for a business website where I will be offering different services. Each service will have its own page. Is it possible to do a slideshow of 3-4 photos on each page where the photos are unique to that page? Or do all pages have to use the same images?

Also is it possible to make the menu static? I don’t want people to have the option to hide.

Thanks!

Denoizzed

Hello,

Thanks for your interests in KingSize WordPress.

1. Yes, you can have different images to each page/post created. I assume you’re talking about the background images, correct? You can create an unlimited number of sliders and video backgrounds as well you can create pages/posts with a single background image that is unique to that page/post and/or section.

2. Inside the Theme Options, you can set whether or not you want the navigation to have the option to “hide” or “show” at all times. Basically, you can simply disable the option to hide the navigation.

Let me know if that answers your questions. Thanks again.

- Bryce Wisekal

Default-user

Thank you so much for the prompt and thorough response. I appreciate it!

Denoizzed

Hello,

Always a pleasure. Let us know if you’ve any other questions.

- Bryce Wisekal

hutch80 Purchased

Hi I purchased this a while back but can’t log in to the support forum with my envato login. I’d like to know how to change background images.

Denoizzed

Hello,

You do not use your Envato/Theme Forest login. Please read the instructions on the link labeled “How do I Register / Help” located just beneath the “Register” button. It explains that you need to use your “Username” and “Email” associated with the account that the license is registered to. It will work if done correctly.

Please attempt your access again to the forums as we would prefer to keep all buyer support there. Also should mention that your documentation included with the template answers your question.

- Bryce Wisekal

Is is possible to add a second dynamic navigation box on the right side of the content area? This would be a nice feature!

Denoizzed

Hello,

Thanks for your interests in KingSize WordPress.

Almost anything you can imagine is possible, as is this, but it’s not a feature we’ve included with our template, sorry. With some customizations you can definitely add that second navigation and if you’re interested we are available for developments but we’re booking late February at the moment.

Let us know if you’ve any other questions, thanks.

- Bryce Wisekal

I cannot register for support, how do I get my purchase code??

Denoizzed

Just beneath the “Register” button is a link labeled “How do I Register / Help” that will walk you through the steps of registering for our support forums, http://www.denoizzed.com/forum thanks.

- Bryce Wisekal

I installed a theme before, but now it gives error

could you help me?

http://xn--trkyap-3ya34b.com.tr/
Denoizzed

Hello,

Don’t see any errors? Can you be more specific? Also, please instead of posting a comment here, use our support forums as that is where we provide buyer support: http://www.denoizzed.com/forum/

Registration is required. Just beneath the registration button, should you have troubles is a link labeled “How do I Register / Help”, this will walk you through the registration process should you struggle.

- Bryce Wisekal

machinist

please again now go my site >> http://xn--trkyap-3ya34b.com.tr/

only error king size theme

I use wordpress 3.5.1

Denoizzed

Hello,

Looks to have nothing to do with our template. The error message reads as follows:

Warning: error_log() has been disabled for security reasons in /home/pxntttr8/public_html/wp-includes/wp-db.php on line 1036

Might want to contact your hosting provider. For any further support, as suggested before, please use our support forums – thanks.

- Bryce Wisekal

hello…

I’ve purchased your KingSize template and I’m happy with it. just 2 questions:

1 – if I use the shortcut for tables, the content of the table will be shown without a table and without any code and the words are just put together when I open up the page in the backend again. that makes it impossible to update the table.

2 – I want to provide some downloads and want to be the files opened up in a new window. unfortunately the files always open up in the pop up window like pictures from the gallery, even if I use HTML codes.

Can you help me?

thanks, d

Denoizzed

Hello,

We’d be more than happy to help but ask you join our support forums for buyer assistance: http://www.denoizzed.com/forum and if you’ve troubles registering then just beneath the register button you’ll find a link labeled as “How do I Register / Help” and this will walk you through the registration steps. Thanks.

- Bryce Wisekal

Hi,

If I buy this template, will it load immediately up onto my previous wordpress account?

Denoizzed

Hello,

Well you’ll have to install it and set it up a little to use it’s new features and etc., but yes, it will work on your current installation.

- Bryce Wisekal

I’m trying to add my pages to the navigator how it shows in the live preview. I have the options of my page opening with a youtube video as my home and my navigator is hidden until clicked. One, I want to add my actual pages on the navigator, and also, how do I make it so that when I click to display the navigator, and no content shows (content as in the whole leave a reply and contact us content)

Denoizzed

Hello,

For buyer support we ask you use our support forums available here: http://www.denoizzed.com/forum – registration is required. If you’re having troubles, just beneath the register button is a link labeled as “How do I Register / Help” and it will walk you through the necessary steps for registration. Thanks.

- Bryce Wisekal

Hi I have a few questions – 1. in the galleries I do not have a button called insert media there is only a button called add media. When I add the media it does not format like the galleries in the example. 2. Is there any way to have a larger Facebook link

Denoizzed

Hello,

Please use our support forums for buyer support by registering at http://www.denoizzed.com/forum – if you have troubles registering please read the link beneath the register button labeled as “How do I register / help” and it will walk you through the process.

For the updated WordPress 3.5 user-interface, please checkout our demonstration blog article: http://www.kingsizetheme.com/tutorials/how-to-create-galleries-with-shortcodes/ it should help you out.

- Bryce Wisekal

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