112 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States
Ximbalo Purchased

Good them, great support. Thank you.

Chimpstudio

hi @Ximbalo,

thanks for nice feedback. i really appreciate it.

regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hi. (1) Can sliders be added to any page?

(2) Is there a widget manager / are they customizable by page? EDIT: I just realized your features list states ””Manage unlimited sidebar – User can put separate sidebars with each page”

The reason I ask—I’m considering using this theme to integrate more than one campus into a single website. I want the home page to reflect the organization as a whole, but I want a secondary “home-page” for each campus, if that makes sense.

Chimpstudio

hi @mattmaes,

yes slider can be added at any page – but it will not work just like home page slider – it will work under page section.

yes you can put any widget with any page. we have a sidebar creator in theme options you may create as many sidebars as you want and can use each separately with any page.

regards

mattmaes

Perfect. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, im sorry. My friend purchased the theme behalf of me and uploded to my website. We both are doing the website together. I would like to ask if its a bug or the function has been disabled.

When i try to upload an image from the “add media” it cant add or it cant even upload. I can only use the featured image to upload. Why is that?

My website. This is the place where i had trouble. I had to use feature image http://postimage.org/image/kyrpr63n1/
Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
2) Next error when i tried to add a new sidebar http://postimage.org/image/7qhcpafuj/
Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 1 and 9 items
  • Egypt
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Does it support Arabic language? And if not yet, would you please tell me a specific date for multi language support as I need it before ending of January. Thank you

Chimpstudio

hi @ThemesGate,

We are working on its updates and it will defiantly offer arabic after coming update. but for now it doesn’t.

regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • India

I would like to buy this theme, but can I see the documentation for the site. I am a complete non techie and have no idea about wordpress or anything related to websites design and development. I just buy it for my friends but this time I really like your theme. Can you please help me with the documentation so that I can make sure that I would be able to use this this all alone and create a great blog.

Chimpstudio

hi @bravuragraphics,

I am sorry i can’t share documentation without purchase but I can promise you a free one time setup on your domain if you think that it will be hard for you to set it up.

we are here for support so you should not worry about that. I hope i will get your purchase.

regards

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
cece968 Purchased

Do you have a support forum? I would like to search your knowledge base to see if my questions have been answered?

Chimpstudio

hi @cece968,

for now we don’t have it – but we are working on that.

regards

  • Has been a member for 1-2 years

selling full with demo database? WP version the running?

Chimpstudio

hi @rikilbo,

its wp theme and it comes with xml file to import all data – if you feel any issues during installation – we can offer you one free setup.

regards

Default-user

Can you provide the data import demo

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

when you will release the upgrade for multilanguage?

Chimpstudio

hi @candypusher,

we are working on our music band themes updates these days – i hope we will be free from these in current week. so i can say you can expect kingdom update in next week sometime.

regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States
mattmaes Purchased

Some typography issues I’ve just encountered… Fresh install.

  • No padding on Headers—H1, H2, etc.
  • Bullet points don’t show up on the front end.

I fixed the Header padding issue some Custom CSS but this is something that should be defined in the theme style.

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States
mattmaes Purchased

Bug report: Manage Slider > Edit Slide – not working. Nothing happens when you click on the edit button. Tested in IE, FF, and Chrome Windows 7

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
mattmaes
mattmaes Purchased

Yes I have submitted a ticket yesterday for these and a few other issues and bugs I have encountered.

Chimpstudio

hi @mattmaes,

please list of of issues you facing in support ticket – my team will help you.

regards

  • Has been a member for 2-3 years
  • Iran, Islamic Republic of

Where should I get my sample file?dummy.xml

Chimpstudio

hi @priam,

you will get this in package.

regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, i’m interested in acquire this theme, but i have a question, can i put a link in the main menu?

Chimpstudio

hi @erk,

i think i am not getting your question properly. menu is for sure to put a link whether its external URL or internal page.

regards

Default-user

is a external url, for our payment system, but also we need add more internal pages indeed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States
mattmaes Purchased

Potential Buyers Please Be Aware – Until the theme author(s) release a few updates, this theme will not be ready for production. I have purchased 200+ WP themes over the years, and this is the first that does not contain styling for bullet points and padding for headers (for instance).

This theme has been released before it is ready and tested. It looks pretty, and the theme options are nicely laid out. However it is glitchy and there are numerous issues, to name a few:

a) Headers are not showing up with any padding in some places b) No bullet point defined in style.css c) Sliders acting strange d) Unable edit slides (shows “undefined” on the front end) e) THE HOME PAGE can not be widgetized, as in the demo. It appears as if they have made some preparations for this in the widget areas, but it is not working.

There are a few other small things I won’t bother mentioning. The point is, a major update is needed to correct these issues that should have been resolved before it was even released. As a paying customer, I really need assurance that progress is being made. So far, I have submitted a ticket, but the person helping me seems inexperienced.

It is a pretty theme and I hope these issues can be worked out because my client likes the way it looks so far. I hope for the best!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I would like to know does this theme support multi-language? thanks! I would like to have 2 languages in this website, both english and traditional chinese, thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Malaysia

On Appearance>Menus, when I set the Main Menu, the main menu at the homepage will be showing “menu” word. How to get rid of that thing?

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • India

can we set the URL SEO friendly from the wordpress backend for eack page? or category or course wise?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom

Massively disappointed with this, and I’ve never said that about a theme before. As mattmaes said before, this needs a substantial upgrade to be worthwhile.

A lot of basic, out of the box, features just don’t work – including the search icon on the menu, the homepage, editing sliders so that you can actually have text on them, and it’s missing basic styling such as captions and bullet points. All widgets appear really short with scroll bars in too which just shouldn’t happen.

I can’t actually believe someone’s released a half-finished theme. If only there was some way of requesting a refund.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
6ark1 Purchased

Just sent an email. thought that will be a better way to contact in detail.

Chimpstudio

hi @6ark1,

I am sorry for late reply, you will get reply on your email in couple of hours.

regards

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Just curious if any of the issues before have been addressed before I buy this theme Please advise asap. Thanks

Chimpstudio

hi @jpmcafee,

I am sorry for late reply, All of the issues are fixed now in current update, you may buy it without any hassle, moreover we are there for support.

regards

Default-user
jpmcafee Purchased

I did buy it and working through support, it seems as if the issues are still here. I have an open ticket if you can help Thanks

Chimpstudio

Hi Jpmcafee,

Thankyou for opening a ticket. Our support team will get in touch with you on the support system. They will help you in sorting out all of your queries.

Best Regards, Chimp Studio

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