78 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi I wanted to ask a question regarding the portfolio performance. I will use it for books, so the photo will be the book covers. As the live demo shows photos that the width is larger than the height, I wanted to know if it will work fine with books cover photos where the height is greater than the width. Thank you.

UmbrellaStudios

Hi,

the current version is made for landscape images but it is easy to change it to portrait mode, so after setting up the theme contact us and we can make some modifications for you.

Also we are making an update that will support this feature so we can customize it for you until the update is released.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi is this WP 3.6.1. compatible? I bought this but now I started to have problems… Wondering where to start looking for the solutions… I can’t list posts to archive page or anywhere, and categories not working either.

UmbrellaStudios

hi,

Yes the theme is compatible for WP 3.6.1. Please read the documentation first before you start working with the theme. If you have some kind of problems or you want to customize something please open a ticket in our support forum.

http://helpdesk.umbrella.al/categories/klasik

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Love the theme! I was also wondering if I could get a full-width header for my logo with the menu bar full-width below that?

Also, is there a way to disable the title text for certain pages?

Thanks! SM

UmbrellaStudios

Hi Griffanie,

Sure it can be done but with some custom CSS.

Go to your admin panel > options > main > custom CSS, and add the following code:

.header {
left: 0 !important;
right: 0 !important;
position: absolute !important;
}

.content {
margin: 150px auto 45px !important;
}

Than let me know if it looks great.

P.S. I would recommend to use a solid background on this case.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Korbelo Purchased

Hi … I just bought theme Klasik, but have problems with the installation. What zip file do I have to upload. I want Home Type 2 light on my wordpress. I do not have great knowledge in the technical, but has installed few themes before Klasik. Can not say what I’m doing wrong. The problem comes when I go to activete. I really look forward to work with the theme, please help me…Thank you very much. Hanne

UmbrellaStudios

hi, I saw that you also posted on the support forum.

I answered you question there.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Great theme! The demo doesn’t have a search function. Is there one?

Thank! Michael

UmbrellaStudios

Hi,

Thank you.

Yes it has. Its the default wordpress widget search. You can add it in the footer sidebar or in the main sidebar. Our intention was to display in the demo a theme that is simple, clean and minimalistic. That is the reason that we didn’t add the search in the demo. But you can use it however you want.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I was planing on purchasing this there. Is there any bugs or errors i should know before buying it?

UmbrellaStudios

Hi

Thanks for considering this.

So far we have closed every ticket at our support form, so there are no known bugs, but if you find any than our job is to fix them ASAP.

Kind Regards

Default-user

If I’m having issues can you guys install it for me?

UmbrellaStudios

hi,

Yes just open a ticket in the support forum. http://helpdesk.umbrella.al/
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi ! I bought the Theme a view minutes ago. I miss the PSD Files in the Klasik Package. Is it not including? G. Hennimac

Default-user

Ah, i´ve found a link in the online documentation, correctly?

UmbrellaStudios

hi, Yes the link to download the psd files is in the documentation. If the link doesn’t work please contact us and we will upload it again.

Kind Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Slovenia
urko99 Purchased

Visually one of my favorite themes, but has very poor responsive degradations.. Made for predefined resolutions and therefore there are “broken intervals” – 1025px-1199px for example. For lower resolutions, bottom widget blocks are simply hidden (they are extremely useful for contact data, which should be visible at all times). With some improvements, this could be a superb theme.

UmbrellaStudios

Hi there,

thank you for your kind comment.

Thank you for reporting this issue, the reason why it might me not so good in this resolution is because there is no device that uses a resolution on this range, but yes we will consider this on our next updates.

For the bootom widgets, you can easily enable them.

Contact me at art@umbrella.al if you want to make these changes for you.

Regards, Art

urko99
urko99 Purchased

Browser window resize on desktop or cascade view on Samsung Galaxy Note 10.1 (two apps at the time, each half the screen size – 640px each).

I already did it myself, thanks anyway!

Cheers, Uros

UmbrellaStudios

Hi,

glad to hear that.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi. I bought the klasik theme and really like it. We would like to turn off the mobile site, it works better for us to have it pull the regular site on mobile. How can we do this?

UmbrellaStudios

Hi there,

to disable the responsive (mobile version) log in to your FTP account, under the theme’s directory in bootstrap > css, delete “bootstrap-responsive.css” and “bootstrap-responsive.min.css” files from the folder.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, when I click a project of the Home type 1, I like the possibility of description that you build, but I can not close and come back to the grid where i was (if I have a lot of projects, I need to go back home and scroll again. Is it easy to custom this ? Thanks!

UmbrellaStudios
Could you please post your request here: http://helpdesk.umbrella.al/

Add your ticket at the Klasik category, and one of the developers will be answering you.

Thank you, Umbrella

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

This is a lovely theme, and I especially like the tiled/block portfolio view on the homepage. I would love to have the feature images from my most recent blog posts appear there, instead of projects. Is that possible?

I am quite fond of all of your themes. Beautiful work!

Thanks, Val

UmbrellaStudios

Hi there,

glad to hear that you like this theme.

Can you please open a support ticket on http://helpdesk.umbrella.al/ with detailed information on what exactly you want to change.

Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Hi there,

bought this theme for a client, and they are thrilled with it! We are having problems with the contact form however, and I cannot find where I can set the e-mail recipient?

Thanks!

UmbrellaStudios

Hi there,

so glad to hear that you (or your client) like our theme.

Contact form will send emails to admin email that can be set from Settings > General under admin panel.

If you have any other problem with contact form or anything else regarding this theme feel free to open a support ticket on our forum so we can try to help.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

I love this theme, but i have a question, The footer widgets disappear in smartphones and tablets. Could you help me with this Thanks a lot!

UmbrellaStudios

Hi there,

glad to hear that you like our theme.

Widgets are hidden in mobile version, to reduce resources but you can enable them from the code.

Best way to do it will be if you can open a support ticket on our forum and send me a PM (to artmazi) with your ftp and wp information so I can do it for you.

The other reason that I ask for ftp information is because it might need a little styling.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hey!

Nice theme :) Pre sales question

For the services page, i see on firebug this uses a icon and bg color, can these blocks jus be images?

Thanks

UmbrellaStudios

hi,

No, by default it takes only icons, but with small modification it can get images. I did this once for a buyer. I can change it also for you.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands

Hi, Bought the GoodSimple theme. Great theme! Using this theme on a mobile device makes the slider, and a third party quotes slider, disappear. See the sanbox version http://www.opensourcevoormkb.nl/sandbox5 I read more treads with the same issue. Tried to create a support account but seems that the purchase-code is not valid(?) So any help would be appreciated.

UmbrellaStudios

That’s not one of our themes

Default-user

Hi, well it uses the Klasik theme as parent. Nevertheless, asked the same to the GoodSimple Theme builders. Thanks for replying anyway

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi, I am trying to do this for a client. The problem is that the options navigation menu (like home, about, blog) appears vertical instead of horizontal. Can you please help me in what went wrong?

UmbrellaStudios

Hi,

Please make sure that you have created a menu. If that is not the case, please send me your wp-information via email or PM through the support forum and I will check it out.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi! i’ve purchase this theme, it’s great, but have some problem to view with internet explorer, the logo in the header don’t show and in the home page 1 some item are disordinated… tkx

UmbrellaStudios

Hi there,

Could you please show me which version of IE you are using, because this theme is supported by IE9+

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I bought this theme after reading the comment and had seen you said you offer support for the responsive and other minor issues it has and solely because of that. Submitted a ticket on your support for days now and still haven’t gotten a reply. I am on Schedule can you please get any faster replying.

UmbrellaStudios

Hi there,

We are so sorry because as a team we were on holidays and couldn’t reply to some support tickets. But now I will check it immediately.

Thanks for your understanding,

Regards

Default-user

Hello,

Just realized that. Sent you a message on your support page. You are welcome. Thanks for the support too. Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, can you please tell the guys at the support i have replied their ticket with issues that wasn’t fixed. Urgent assistance needed. Thanks.

UmbrellaStudios

Hi there,

We are so sorry for the late reply here in the comments. Replies on the comments can get a little late sometimes because the ones in our support forum has more priority.

I couldn’t find you with the same username in forum but also I couldn’t find any un-replied ticket in Klasik theme.

So if you still have any problem please feel free to contact me directly via Personal Message @Art

Best Regards

Default-user

Message sent. Thanks for the great support!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi! in the ipad view can’t show widget… and stratch and distort image… and the logo in the header is so little… it’s normal? Tkx

UmbrellaStudios

Hi there,

I’m sorry about this issues, but all of them can be fixed easily. I would recommend you to join our support forum and open a support ticket or you can send me a personal message including your WP and FTP information so I can fix them for you.

Best Regards

Default-user

ok, thank you very much, i send you a personal message, what’s your mail please?

UmbrellaStudios

Hi Gazzigrow,

you can send me an email at art@umbrella.al

Regards

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