469 comments found

Are you planing to support RTL in this template or not ?

I want to buy it, but my site in “Ar” language .

ChrisMooney

Hi there,

At this time, it’s not something that will be supported in the near future.

Sorry about that.

Thanks

kdonegan Purchased

Is there a way to make the search only search a particular category? Any direction on this would be appreciated.

For users who only need knowledge base information from a particular category I would like to make them a custom search page, that only searches, and gives instant search recommendations (drop down choices) for that category.

ChrisMooney

Hi there,

It isn’t a feature of the theme so you would need to modify the theme to add this.

Thanks

Hello

Does the theme have banners/ads areas to add some images of advertisign?

Thanks

ChrisMooney

Hi there,

The theme doesn’t have banner/ad areas built in. Let me know if you have any other questions.

Thanks

NickyP Purchased

I recently bought this theme and like a lot of other purchasers I wanted to sort the categories on the Home page by category and not by date. The answer is to edit home.php and go to line 44 – where it says ‘orderby’ => ‘name’, change name to slug so that it reads ‘orderby’ => ‘slug’,

That worked for me.

Can this theme be used with BuddyPress?

ChrisMooney

Hey there,

BuddyPress works with any theme out of the box, but this theme doesn’t supply any specific styling/integration for it.

Thanks

Default-user

Chris, thank you for your reply. I had read similar posts from earlier. I’m wondering if you would be interested in discussing a customization project that would involve putting the styling/integrations in place to make the theme work well with BP?

ChrisMooney

Hi there,

We’re currently not taking on any customization/freelance work, but thanks for asking.

All the best

Hi

I have bought the theme, but have a minor problem. Where should i insert my Google Analytics validation code? I have tried both in header.php and footer,php, but Google Analytics do not find I.

Kristen

ChrisMooney

Hi Kristen,

We recommend using a plugin to add your Google Analytics code. Here’s a great plugin we use: https://wordpress.org/plugins/google-analytics-for-wordpress/

Thanks

Hi

I have bought the theme, but not include Live Preview XML file.

How can I get the file ?

ChrisMooney

Hi there,

Get in touch with our support team via http://herothemes.com/support/ and they’d be more than happy to send over the demo XML file for you.

Thanks

redxltd Purchased

I need the RTL support of the theme. I’ve seen the answers on this feature “At this time, it’s not something that will be supported in the near future.” So I just adds pressure that you have a lot of customers who want it, and need it :)

Thanks, Gal

Presale question, Before we buy a KB plugin we need to know if it will work with the following plugin: https://wordpress.org/plugins/paid-memberships-pro/

Not sure if its something you have tried or know of a customer that has. We basically want it to be set to a certain level that only paid members can view. I know it might be asking a lot but if you don’t know if it is compatible, is there anyway to test it for us? That other plugin is free, we just don’t want to buy something that will not work in the end. Thanks for the help.

ChrisMooney

Hi there,

Thanks for your message. Unfortunately it’s not possible for us to test every plugin available. We’ve tested WPML, Gravity Forms and Contact Form 7 and support their compatibility with the theme.

Let me know if you have any other questions.

Kind Regards,

Thanks

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