409 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
vegaspro Purchased

Is there a safe way to remove the small thumbnail from the Post landing page? (when you click on an Article title) I’m assuming that’s the featured image but I don’t want it on the post landing page.

Showing the Post Thumbnail on the Article Category listing page is fine.

ChrisMooney

Try adding this into the Custom CSS box in the theme options:

.single .entry-thumb {display:none}

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 7-8 years
swamyg1 Purchased

Is there anyway to turn off the live search feature, and just use standard search for this theme?

ChrisMooney

It’s possible by editing /framework/scripts and commenting out the line:

add_action('wp_footer', 'add_live_search');

I’ll add this as an option in a future update.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
kboysen Purchased

Best theme EVER, thanks a bunch man… great work!

ChrisMooney

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Chris,

can I use KnowHow with the Relevanssi-Better-Search Plugin? http://wordpress.org/extend/plugins/relevanssi/

Best,

Chris

ChrisMooney

Hey there,

There’s no reason why it shouldn’t, the theme doesn’t modify WordPress’ search in any way.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

This latest versions has a few problems, the most important one is that it doesn’t show the category with the term_id = 1 in the home (although it does show it int the categories sidebar widget)... therefore I had to create a new category and move all the articles to it.

The second isue is that it doesn’t shoe the right version number in the Theme description… it still says it’s the version 1.0.5, so it can lead to confusion.

Thanks, and great work!!

ChrisMooney

Hey there,

Thanks for letting me know about this. It’s been fixed and the next update will be up within 24/48 hours.

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Sorry, only the latest version (1.0.6) has this problems.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi there,

I have a pre-sales question regarding Know-How—would it be possible to setup the theme to support a kb for multiple brands? It seems like the theme does make provision for categories and sub-categories but I don’t know if there is another solution.

Regards

@franwess

ChrisMooney

Hey there,

You can use categories and sub-categories and use multiple levels with the theme no problem. I guess it depends how you want to setup and organize your data.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I would like to use this theme for a kb on my site but want to keep my existing theme for the rest of the site.

Has anyone had success/ideas on accomplishing this?

Thanks

ChrisMooney

Hey there,

You could use a Multisite install of WordPress and setup a new site in /knowledgebase/ and run the theme there.

This is how the demo site works.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Hi -

The theme looks great, but I had a few questions. How does it work for visitors on the site? Can users login and add posts and then comment on others? I would like to find something were users can create posts on a topic of their choosing and be able to upload videos.

Thanks,

ChrisMooney

Hey there,

Guests, can’t add posts, but they can comment. If you need functionality for users creating posts/uploading videos, you’ll need to look into a plugin or freelancer.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
blase40 Purchased

How can I adjust the order or FAQ entries? My FAQ page displays entries from recent to oldest on the FAQ page. Is there any way to customize the order? I was also considering numbering my FAQ entries and then trying to display them alphabetically so I could control the order. Any thoughts? Thanks!

ChrisMooney

Hey there,

You can change the FAQ order by changing the “order” attribute (to the right of the editor when editing/creating a FAQ item). Let me know if you have any issues.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Norway
sgn Purchased

Fist off, thanks for a great theme. I have one problem though. In an earlier post in this thread you mentioned that the documentation explains how to setup the FAQ page. I can’t find anything about how to setup the faq page in the documentation provided with version 1.07?

I would like to keep the style you have been using in the demo page – http://themes.swishthemes.com/knowhow/faqs/

Any tips for an easy setup?

ChrisMooney

Hey there,

In the new version, the FAQ page setup has been simplified. You just need to add your FAQ entries in the admin panel. Then create a link in your menu to /faqs/. You can change the FAQ URL in the theme options. Make sure to set your permalinks up to avoid errors.

Let me know if you run into any issues.

Thanks

Default-user
sgn Purchased

Thanks for the information. Got it up and running. I’m very satisfied with your theme so gave you a well deserved 5 star rating.

ChrisMooney

Thanks I appreciate the rating :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I wrote my first FAQ but it doesn’t work. It says on the FAQ’s page: Catchable fatal error: Object of class WP_Error could not be converted to string in (...)/wp-content/themes/knowhow/framework/template-navigation.php on line 141

What does this mean?

ChrisMooney

Hey there,

Could you email me via my profile with your WP admin details so I could take a look for you?

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi I am using this theme (Love it)

Although it is supposed to be responsive – but I find this is only to a point. I use 1440×900 and your theme is only responsive up to about 1000px or less. Is there something that I am doing wrong?

Thanks Ken

ChrisMooney

Hey Ken,

I think you’re confusing responsive and fluid. A fluid design is percentage based (i.e. the website width is 80% or 90% of the total screen width). Whereas a responsive design has a max width of 960px or 1000px for example with the various elements responding to lower resolutions.

This theme by default has a max-width of 960px.

Thanks

Default-user

Thanks for that Chris.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi Chris

Is there a way to sort all articles alphabetically?

I am using a plugin to do it, but it quite clumsy.

Is there some code that I can change that will display all article in Alphabetical order?

Cheers Ken

ChrisMooney

Hey Ken,

Do you mean when viewing articles within categories?

If so add this:

query_posts( 'orderby=title&order=ASC');

before:

if ( have_posts() ) :

Thanks

Default-user

Thanks Chris Your theme and your help is great

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
borozin Purchased

Cannot load translated .po and .mo files. placed them in /var/www/wordpress_dir/wp-content/languages and in /var/www/wordpress_dir/wp-content/themes/knowhow/languages/

and they are not working, also editing default files changed nothing. It seems that wordpress just ignores them but wp-error.log shows nothing.

Changed wp-config accordingly, po file edited with poedit

ChrisMooney

Hey there,

Is the rest of WordPress translating successfully?

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
borozin Purchased

Also how do I add rss feed per category page?

p.s. Really great theme. I’m not much into buying such kind of thing but you theme is something special.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
borozin Purchased

Ok. figured it out myself:

<?php if ( is_category() ) { $category = get_category( get_query_var(‘cat’) ); if ( ! empty( $category ) ) echo ‘ Subscribe! //<//img scr=”http://upload.wikimedia.org/wikipedia/en/2/24/Lenna.png”/>
’; } ?>

The only problem remains that Lena image is invisible for some reason. (Lena will be substituted for rss icon later on). Also // are inserted on purpose, otherwise part of the code does not show up

Default-user
borozin Purchased

Hey Chris, There is a live version http://grantozavr.ru/category/informational_technologies/ for you to look at.

ChrisMooney

Your image tag is incorrect. You need to use src instead of scr.

Thanks

Default-user
borozin Purchased

Thank you Chris!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Sorry Chris I have two more questions:

My images are being cut off. Please see example http://chemistapp.com/f67fjy535d5y/panadol-1-5yrs-colour-free/ to see what I mean. How do I fix this?

Is there a way to remove certain articles etc from the search results. For instance if you search for “Panadol” i get all these other results before the actual Panadol articles?

Thanks again Chris

ChrisMooney

Hey there,

Your link goes to a 404. As for excluding articles from search, you’ll need to use a plugin or custom code. A quick search found this: http://www.wprecipes.com/how-to-exclude-posts-or-pages-from-search-results

Thanks

ChrisMooney

Hey there,

Your images are being cropped as they are too big. Either increase the featured image size or change the crop mode for the add_image_size function, in functions.php (http://codex.wordpress.org/Function_Reference/add_image_size for reference).

Thanks

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

Quick presale question. I don’t see any dates on the articles in your demo. My content is a little time sensitive and visitors need to know how old a post is. Does this theme have the ability to show the date an article was posted? Thanks.

ChrisMooney

Hey there,

Currently articles dates aren’t shown but they could be added with a simple edit (I can help you with this).

I’ll add this into the next version as I think it should be available for those that need it.

Thanks

  • Bought between 50 and 99 items
  • Exclusive Author
  • France
  • Has been a member for 1-2 years

Hi, Little presale question…

Will it be easy to add a forum and to this theme like BBpress for example ?

Thank you.

ChrisMooney

Hey there,

This theme is fully BBPress compatible, you can see the forums on the demo here: http://themes.swishthemes.com/supportdesk/forums

Thanks

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