405 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Really like the look of this theme, especially compared to the other knowledge based themes. Couple of questions before I purchase.
1. Can you easily add logo/header?
2. Can you change the number of posts under each category heading on the home page (5 show under each now)?
3. Can you change or remove the little thumbnails (film strip, paper, etc/) that are to the left of the article title when looking at the category?
4. Can you modify/remove the red numbered circle next the the category title that shows how many posts are in that category?

Thanks!

ChrisMooney

Hey there,

1. Yup, in the theme options panel you can upload your logo directly there.

2. With a small modification you can (I can assist). I’ll add this as an option in the next one. Good find :)

3. Sure, just drop me an email and I’ll give you a snippet of Custom CSS to add to the theme options.

4. This is the special category widget that’s included. If you just want a plain widget (without the numbers) you can use the default one.

If there’s anything else, let me know :)

Thanks

  • Brazil
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Very good! Since my need and urgency, I’m buying now and then to let the questions, congratulations for a job well done ChrisMooney, I hope to be buying his other works very soon! Big hug man!

ChrisMooney

Hey there,

Thanks for the super nice message :)

Do let me know if you’ve got any questions.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi Chris,

What a beautiful job! You have no idea how long I have been looking for something like this – hope you sell lots!

I’ve got a question and a couple of suggestions.

1 Popular articles – are these based on comments or views – I’d like to switch comments off, so it would be great if popularity was measured based upon page views?

2 Not a great issue, but it would be cool if the user could Ask a Question if they cannot find an answer they are looking for. The Contact Form could achieve this, but it might be better as a button / function at the bottom of each post e.g. ‘Not found what you’re looking for?’

3 Have you thought about releasing this as a plugin? Again, it’s not a deal-breaker for me, but it might be nice to provide the KnowHow functionality within an existing theme – create the articles as Custom Post Types to keep them separate from normal blog posts?

Simple. Elegant. Fab!

Jim

ChrisMooney

Hey there,

1) They’re based on views.

2) I’ll take a look into it, it could be a good addition :)

3) I haven’t considered it to be honest, but I will look into it.

Cheers Jim

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Does this theme provide any support on importing data from (for example) getsatisfaction.com ?

ChrisMooney

Hey there,

It doesn’t. If you need to import data into WordPress check out: http://codex.wordpress.org/Importing_Content

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

“Themeforest files included” doesnt specifically say “demo xml data” or something that will let me import the demo data you have into my installation.

Any objection to including it upon purchase? I’d assume that it wouldn’t be an issue as the demo data doesn’t look to be anything proprietary or subject to fees/restrictions…but there could be. The demo data would help me understand all functionality and implementations that much faster…

Thanks!

ChrisMooney

Hey there,

Shoot me an email via my profile and I’d be more than happy to send over the demo content XML . :)

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I am looking at purchasing this theme. I am curious if you are able to modify the search function for me to use my customized google search.

ChrisMooney

Hey there,

I’m sure it’s possible, but it would take some work. The live search is only designed to work with WordPress. A good freelancer would probably be able to do it.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,I just bought and installed the theme, but I run into some problems. Although the default theme and another one I have tried work great I get an error like “Parse error: syntax error, unexpected end of file in scripts.php on line 70” which is something to do with short tags, <?php ?> instead of <? ?>. after changing this, I get a header like ’; echo ’<![endif]->’; } add_action(‘wp_head’, ‘add_ie_html5_shim’); /-----------------/ /* add ie 6-8 conditional selectivizr to header /-----------------/ function add_ie_selectivizr () { echo ’’; } add_action(‘wp_head’, ‘add_ie_selectivizr’); /-----------------/ /* Add Live search /----------------—/ function add_live_search () { ?>

and it does not show like it should. Any ideas? thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Never mind, I found it, just in case anyone runs into this, I added “php” after <? in line 53 in scripts.php that seems maybe forgotten?

Nice theme by the way!

ChrisMooney

Hey there,

Really sorry about that, another customer confirmed this with me yesterday. It only causes problems on some servers. I’m getting a fix out this weekend to sort it. :)

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • India
mottled Purchased

Hello Sir,

[1] I am creating a wiki where on the Home Page, I want to display only the main categories. I don’t want to show Sub-Categories on the Home Page. How should I do it…?

[2] On http://themes.swishthemes.com/knowhow/can-i-change-my-username, How did you write the word “Note” in the Success Message?

ChrisMooney

Hey there,

1. By default, sub categories don’t show on the homepage, only top level categories.

2. Use the alert shortcode like this:

[alert style="danger" title="Note"]Etiam convallis, sem molestie bibendum dictum, ipsum diam scelerisque arcu, ac adipiscing elit tellus quis arcu.[/alert]

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Firstly, awesome theme! Can you provide any assistance getting my alignment right for buddypress?

Seems the responsive aspect is clashing for me.

ChrisMooney

Hey there,

This theme doesn’t support BuddyPress by default so there’s not a lot I can do to help you unfortunately.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
iamlync Purchased
  • USER ERROR – Disregard*
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
macgal74 Purchased

Chris…Awesome Work! The responsive framework and your constant support is what sold me on buying this theme.

A couple of questions: I tried turning the icons for the categories from black to our company’s color of blue but for some reason it isn’t showing up. I actually opened up the png in photoshop, changed the color, saved in the same “images” folder. Any suggestions on why it won’t work this way.

We need a privacy login is there one that you would suggest and will it be responsive?

Also my subcategories do not display under the catergories on the front page they display as a category which i thought was weird.

Anywho thanks for creating an awesome theme…wish you the best on selling this one man!

-Dawn

ChrisMooney

Hey Dawn,

1. How weird, make sure that the images you’ve changed are changed on the actual server too. If you’re still having issues, feel free to email me via my profile with your details so I can take a look for you.

2. I’m not sure what you mean my “privacy login”. I’ve not heard of it before?

3. I’m working on the sub category issue at the moment. It’s a bit difficult to get working nicely, but I’ll have a solution in an update soon (with a few other goodies too)

Thanks :)

Default-user
macgal74 Purchased

I’ll be modifying the images this weekend and will let you know if I have any trouble.

As for the privacy login, I meant that this is just for our companies eyes and those that we choose to see content….so I would want a login in order for someone to see the site….make sense?

ChrisMooney

Hey there,

For the privacy login, just Google “htaccess password site”. This is what you need to setup up. If you use cPanel, you should be able to set on up in there too. Otherwise ask your host, I’m sure they can hook you up.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Thanks for the feedback. I got one more issue that I’m facing, the related articles on the posts puts the title 2 times. So if the Post is called “hello world”, the the related item title is “hello world hello world”

I tested this on a completely clean install. I also noticed it on your demo install.

ChrisMooney

Hey there,

I’ve got an update coming out very soon that will fix this. :)

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

This theme really looks great. Just a questions before i buy:

Is it possible only for registered users to see the answers for the questions, keeping the home page same as in the live preview? I mean when the users click on the question on the home page it should ask for a log in. Even during the search answers should not be shown unless the user is logged in.

ChrisMooney

Hey there,

It would be possible to do. You’d need to make some edits to the theme templates. I would recommend hiring a freelancer to help you if you’re not familar with code.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • India
mottled Purchased

Hello Sir,

How do I change the order of articles listed on the Home Page (below a specific category)

ChrisMooney

Hey there,

I’m also working on something for the next version for this. Stay tuned to @swishthemes for news.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • India
mottled Purchased

Hello Sir,

I got one more issue: The related articles on the posts puts the title 2 times. So if the Post is called “Pubic Relations”, the the related item title is “Pubic RelationsPubic Relations”

Please tell me how to remove this error..?

ChrisMooney

Hey there,

I’ve got an update coming out very soon that will fix this. :)

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hey Chris!

Amazing work.

Wondering if you could save me some digging and advise how to change the Main font color (ie Post titles, categories, FAQ titles etc)

I assume its just a couple simple code change as the entire site is using a standard grey color.

Also would love to match the box around the search bar to match my custom color that i choose for the titles.

Can you assist in making that happen?

Thanks,

MRMATTYMO

ChrisMooney

Hey there,

You’ll need to either edit the CSS directly in style.css or override the default values by placing your CSS in the “Custom CSS ” box in the theme options panel.

Use FireBug (https://getfirebug.com/) to find the CSS selectors for the areas you’re wanting to modify.

That should get you on your way :)

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Thanks Chris!

Any plans to add “Show Author in Post” in future releases?

Also, any way to hide the “you can use these tags” under the comment box?

ChrisMooney

Hey there,

I don’t think an “About the Author” section is appropriate for a knowledge base. However if you need one, there are plenty of plugins on wordpress.org that would add this functionality. :)

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hey Chris,

Thanks for great work.

I just bought the theme and when I try to Install it on WordPress 3.4.1 the screen logs says Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Please help.

ChrisMooney

Hey there,

You need to unzip the file you downloaded from ThemeForest. Inside is the documentation and the theme zip to upload.

Let me know how you get on. :)

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Cool, thanks. Yes the zip inside zip works :)

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